Motability Scheme at Hendy Renault Portsmouth

4.8
Rating 4.8
(125 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
Portsmouth Renault
Bilton Way
Portsmouth PO3 5FH
GB
Phone Number
Call Hendy Renault Portsmouth on 023 9235 4859
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Daniel Wood
  • Paul Randall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Tomas Trigger
  • Andrew Kelsey
  • Nick Harvey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Renault Portsmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Renault Portsmouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hendy Renault Portsmouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hendy Renault Portsmouth on 02392354859 to make an appointment with our Motability specialist.

Reviews at Hendy Renault Portsmouth

  • Rating 5.0
    Absolutely great service from this guy that got me the car 🚗
    Response from Hendy Renault Portsmouth
    Good afternoon Dean. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service throughout the whole process. Graeme Ross took care of everything a pleasure to work with
    Response from Hendy Renault Portsmouth
    Good afternoon Steven. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent
    Response from Hendy Renault Portsmouth
    Good afternoon Kana. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    The dealer was helpful throughout the process from choosing to picking up the vehicle.
    Response from Hendy Renault Portsmouth
    Good afternoon Jennifer. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very smooth
    Response from Hendy Renault Portsmouth
    Good afternoon Sarah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 1.0
    Unsatisfactory it took 67 days from the time the warning light came on to have the car rectified. Despite the RAC being called out and producing a diagnostic report and in addition the light coming back on a few days earlier the dealership said there was no problem. Unfortunately the auto electrician was on holiday. It was also noted that the dealership charges motability 180 pounds should a nil result be declared..in addition, after looking at the report of the service on the Internet and not being told one of the front tyres needed replacing..kwikfit said it was perfectly OK
    Response from Hendy Renault Portsmouth
    Good afternoon Peter. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Very efficient. Friendly and knowledgeable
    Response from Hendy Renault Portsmouth
    Good afternoon Jacqueline. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Harvey was excellent and answered all my questions
    Response from Hendy Renault Portsmouth
    Good afternoon William. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    The
    Response from Hendy Renault Portsmouth
    Good afternoon Elvet. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 1.0
    They didn’t bleed my clutch and therefore made my car a death trap driving home as car wouldn’t go into gear no one would answer at Dacia still awaiting call from them had to have rac out the car is terrible
    Response from Hendy Renault Portsmouth
    Good afternoon Rhia. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Everything went to plan great service.
    Response from Hendy Renault Portsmouth
    Good afternoon Michael. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Harvey was so helpful throughout the process
    Response from Hendy Renault Portsmouth
    Good afternoon Sarah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very very good
    Response from Hendy Renault Portsmouth
    Good afternoon Emma. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very pleased full marks
    Response from Hendy Renault Portsmouth
    Good afternoon Ronald. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    All went well
    Response from Hendy Renault Portsmouth
    Good afternoon Ian. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Good customer service.
    Response from Hendy Renault Portsmouth
    Good afternoon Melahat. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Harvey at the dealership made it a faultless experience which was greatly appreciated especially as it was my first experience using motability. Would 100% recommend using Hendy Renault Portsmouth
    Response from Hendy Renault Portsmouth
    Good afternoon Adam. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    All good
    Response from Hendy Renault Portsmouth
    Good afternoon Sherree. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very professional, comfortable ambience.
    Thankyou, very much
    Response from Hendy Renault Portsmouth
    Good afternoon Dawn. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Amazing experience from Graeme, so helpful and full of knowledge without his help and guidance it would have been a difficult process.
    Thank you Graeme
    Response from Hendy Renault Portsmouth
    Good afternoon Christopher. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.

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