Motability Scheme at Hendy Renault Portsmouth
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Portsmouth Renault
Bilton Way
Portsmouth PO3 5FH
GB
Phone Number
Call Hendy Renault Portsmouth on 023 9235 4859
023 9235 4859
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Daniel Wood
- Paul Randall
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Tomas Trigger
- Andrew Kelsey
- Nick Harvey
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Hendy Renault Portsmouth
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Hendy Renault Portsmouth
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Hendy Renault Portsmouth can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Hendy Renault Portsmouth on 02392354859 to make an appointment with our Motability specialist.
Reviews at Hendy Renault Portsmouth
- Rating 5.0Nov 5, 2024Very smoothResponse from Hendy Renault PortsmouthNov 11, 2024Good afternoon Sarah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 1.0Nov 1, 2024Unsatisfactory it took 67 days from the time the warning light came on to have the car rectified. Despite the RAC being called out and producing a diagnostic report and in addition the light coming back on a few days earlier the dealership said there was no problem. Unfortunately the auto electrician was on holiday. It was also noted that the dealership charges motability 180 pounds should a nil result be declared..in addition, after looking at the report of the service on the Internet and not being told one of the front tyres needed replacing..kwikfit said it was perfectly OKResponse from Hendy Renault PortsmouthNov 1, 2024Good afternoon Peter. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
- Rating 5.0Oct 31, 2024Very efficient. Friendly and knowledgeableResponse from Hendy Renault PortsmouthNov 1, 2024Good afternoon Jacqueline. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 18, 2024Harvey was excellent and answered all my questionsResponse from Hendy Renault PortsmouthOct 18, 2024Good afternoon William. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 17, 2024TheResponse from Hendy Renault PortsmouthOct 18, 2024Good afternoon Elvet. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 1.0Oct 11, 2024They didn’t bleed my clutch and therefore made my car a death trap driving home as car wouldn’t go into gear no one would answer at Dacia still awaiting call from them had to have rac out the car is terribleResponse from Hendy Renault PortsmouthOct 11, 2024Good afternoon Rhia. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
- Rating 5.0Oct 2, 2024Everything went to plan great service.Response from Hendy Renault PortsmouthOct 4, 2024Good afternoon Michael. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 23, 2024Harvey was so helpful throughout the processResponse from Hendy Renault PortsmouthSep 24, 2024Good afternoon Sarah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 19, 2024Very very goodResponse from Hendy Renault PortsmouthSep 20, 2024Good afternoon Emma. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 16, 2024Very pleased full marksResponse from Hendy Renault PortsmouthSep 17, 2024Good afternoon Ronald. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 13, 2024All went wellResponse from Hendy Renault PortsmouthSep 13, 2024Good afternoon Ian. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 12, 2024Good customer service.Response from Hendy Renault PortsmouthSep 13, 2024Good afternoon Melahat. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 9, 2024Harvey at the dealership made it a faultless experience which was greatly appreciated especially as it was my first experience using motability. Would 100% recommend using Hendy Renault PortsmouthResponse from Hendy Renault PortsmouthSep 11, 2024Good afternoon Adam. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 9, 2024All goodResponse from Hendy Renault PortsmouthSep 11, 2024Good afternoon Sherree. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 5, 2024Very professional, comfortable ambience.
Thankyou, very muchResponse from Hendy Renault PortsmouthSep 6, 2024Good afternoon Dawn. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Sep 4, 2024Amazing experience from Graeme, so helpful and full of knowledge without his help and guidance it would have been a difficult process.
Thank you GraemeResponse from Hendy Renault PortsmouthSep 6, 2024Good afternoon Christopher. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Aug 14, 2024Very informative and went over everything making sure all my questions were answered. Graham was very helpful.Response from Hendy Renault PortsmouthAug 16, 2024Good afternoon Denise. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jul 8, 2024The deal was a pleasant experience, easy and hassle free.Response from Hendy Renault PortsmouthJul 8, 2024Good afternoon Gary. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jun 26, 2024Dan at Renault was amazing through the whole application and the handover of the car couldn’t thank him enoughResponse from Hendy Renault PortsmouthJun 26, 2024Good afternoon Keyleigh. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jun 13, 2024Graham was Very helpful, talked me through options and answered all my questionsResponse from Hendy Renault PortsmouthJun 14, 2024Good afternoon Denise. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.