Motability Scheme at Group 1 Reading BMW
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Drake Way
Reading RG2 0GH
GB
Phone Number
Call Group 1 Reading BMW on 0118 971 9191
0118 971 9191
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Alex Metcalf
- Adnan Yasin
- Todor Georgiev
- Shane Pardey
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Jessica Toombs
- Awais Iqbal
- Muhammad Nadeem
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Reading BMW
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Reading BMW
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Reading BMW can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Reading BMW on 01189719191 to make an appointment with our Motability specialist.
Reviews at Group 1 Reading BMW
- Rating 5.0Apr 23, 2024Shane was helpful and attentive throughout, professsional, and friendly. I have zero complaints, in fact quite the opposite. He went above and beyond and delivered what was ordered impeccably.
- Rating 1.0Apr 10, 2024Terrible left an mot failed tyre on car forcing customer to drive it. Will not sort replacement or with kwik fit. Now pass the car with same tyre on not a safe MOT center at all. Continue to leave customer immobile and service manager has no awareness of Motability policies or process. Motability also continue poor service. Would never take a car here for anything again. The dealer is not interested in ensuring safety or staff are trained in Motability process for repairs or dealer relations processes.Response from Group 1 Reading BMWApr 10, 2024We are disappointed to receive your low score rating, should you require any assistance at all, we are here for you at tellusmore@inchcape.co.uk, please do include as much detail as possible regarding your experience including your contact/registration details, many thanks.
- Rating 1.0Mar 8, 2024Absolutely rubbishResponse from Group 1 Reading BMWMar 8, 2024We are sorry to hear that you didn’t receive the level of service we strive to provide or that you deserve. Please be assured that we will use this information to improve our service in the future so thank you for letting us know.
- Rating 5.0Feb 7, 2024Alex was great, he made us feel comfortable, well informed and confident with how to use the car! Thank you Alex at BMW for such a pleasant experienceResponse from Group 1 Reading BMWFeb 7, 2024Thank you, Shadae, so much for taking the time to share your positive experience with Alex at BMW! We are thrilled to hear that he provided you with exceptional service during the handover process.
Our team takes great pride in ensuring that our customers feel comfortable, well-informed, and confident with their new vehicles. Alex will be delighted to know that his efforts made a positive impact on your experience. Your kind words are truly appreciated and motivate us to continue delivering outstanding service to all our customers.
If you have any further questions or need assistance in the future, please do not hesitate to reach out. We value your business and look forward to serving you again.
Safe and enjoyable driving! - Rating 5.0Feb 3, 2024Very good service, especially from Anis, he organised everything in a good time and his service was second to none, thank you Anis.Response from Group 1 Reading BMWFeb 5, 2024We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Nov 13, 2023Good Customer Service attended to my every need..Response from Group 1 Reading BMWNov 13, 2023Thank you, Victoria, so much for taking the time to share your positive experience with our customer service team! We are delighted to hear that we were able to attend to your every need. Providing excellent customer service is a top priority for us, and your feedback reaffirms the hard work we put in every day.
If you ever have more needs or questions in the future, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again. - Rating 5.0Nov 1, 2023First classResponse from Group 1 Reading BMWNov 1, 2023Thank you for your high star rating Julie, all the best.
- Rating 5.0Oct 31, 2023A highly professional experience shown by all members of staff.
Adnan Yasin, responsible for Motability , could not do enough to make my first time experience so comfortable. His mannerism, patience and a very personable demeanour, made for a very comfortable visit.
Combined with an exceptional experience, I am overwhelmed with Incacpe Reading.
Thank you Adnan for all of your support. It is comforting to know that just because the car has been driven off the forecourt, the service doesn't end there.
A fantastic experience all roundResponse from Group 1 Reading BMWOct 31, 2023Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received, Best Wishes. - Rating 5.0Aug 23, 2023Highly professional and very informative member of staff.
Took time to explain all aspects of the Motability process and made me very comfortable with the experienceResponse from Group 1 Reading BMWAug 23, 2023Thank you for your high star rating and review Alvan, most appreciated. - Rating 5.0Jun 29, 2023Very well received and great service.Response from Group 1 Reading BMWJun 29, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 17, 2023Excellent service, kept well informed about the MOT and service progressResponse from Group 1 Reading BMWMay 17, 2023We're thrilled to see that you enjoyed your experience with us, many thanks Charles.
- Rating 5.0May 15, 2023Process very easy. No problems. Got hire car ok. Good service. Car cleaned inside & out when I collected it. Great service from the receptionist, got me a drink. Very polite & efficient.Response from Group 1 Reading BMWMay 15, 2023Hello Nancy, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
- Rating 5.0Feb 10, 2023Sad to see BMW not doing motability any moreResponse from Group 1 Reading BMWFeb 10, 2023Hello Shaun F.. Thank you for taking the time to leave us a review, your feedback is taken on board.
- Rating 4.0Jan 11, 2023Good.Response from Group 1 Reading BMWJan 11, 2023Hello Ann G.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Dec 21, 2022Response from Group 1 Reading BMWDec 21, 2022We're thrilled to see that you enjoyed your experience with us Ann, take care.
- Rating 5.0Sep 20, 2022Adnan was great throughout the whole buying and delivery experienceResponse from Group 1 Reading BMWSep 20, 2022We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time
- Rating 5.0Aug 19, 2022Great customer serviceResponse from Group 1 Reading BMWAug 19, 2022Hello David Charles.. Thank you for taking the time to leave us a review about your visit.
- Rating 4.0Jul 15, 2022Very helpful collection and return of car, very straight forward . Pleasantly Surprised how quickly car was serviced and returned and beautifully clean again! Thank you.Response from Group 1 Reading BMWJul 15, 2022Hello Joanna, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your aftersales experience, we hope to see you again soon! Kind regards, Inchcape Reading BMW
Thank you so much for your kind words! We are so happy to hear that Shame was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!