Motability Scheme at Group 1 Reading MINI

4.6
Rating 4.6
(16 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Drake Way
Reading RG2 0GH
GB
Phone Number
Call Group 1 Reading MINI on 0118 950 0100
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alex Metcalf
  • Adnan Yasin
  • Tyler Clayton
  • Shane Pardey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Awais Iqbal
  • Muhammad Nadeem
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Reading MINI

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Reading MINI

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Reading MINI can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Reading MINI on 01189500100 to make an appointment with our Motability specialist.

Reviews at Group 1 Reading MINI

  • Rating 5.0
    Great service all round. Thanks for finding me a comfy chair.
  • Rating 5.0
    .
    Response from Group 1 Reading MINI
    Thank you for your high star rating Peter!
  • Rating 5.0
    Very helpful and straightforward
    Response from Group 1 Reading MINI
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fast and friendly
    Response from Group 1 Reading MINI
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    I found the whole experience very good from pickup to drop off
    Response from Group 1 Reading MINI
    Thank you so much for your positive feedback! We're delighted to hear that you had a great experience from pickup to drop off. Our team works hard to ensure a smooth and enjoyable process for our customers, and it's rewarding to know that we've met your expectations. If you have any specific comments or suggestions on how we can further improve, please feel free to share. We appreciate your business and look forward to serving you again in the future!
  • Rating 5.0
    Great customer service.
    Response from Group 1 Reading MINI
    We are delighted to hear that you had a positive experience with us Daniel!
  • Rating 5.0
    Excellent from start to finish.
    Would like to add that the gentleman who collected my vehicle had an excellent customer service
    Response from Group 1 Reading MINI
    We are so happy to hear you had such a great experience Susan.
  • Rating 5.0
    23 days early! Really enjoyed the experience. Great customer service.
    Response from Group 1 Reading MINI
    Thank you for your high star rating Emma, appreciated.
  • Rating 5.0
    Great Customer service
    Response from Group 1 Reading MINI
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent customer experience. Couldn't be happier.
    Response from Group 1 Reading MINI
    Thank you for your kind words - we're glad to have been of service!
  • Rating 1.0
    Complete lack of customer service. Brand new electric car not even fully charged for handover. We had to stop and charge the vehicle to get the 65 miles home. Don't use Inchcape mini
    Response from Group 1 Reading MINI
    We are disappointed that you felt you had to give a 1* rating, please be assured this is not what we would hope to achieve, should you require any assistance we are here at tellusmore@inchcape.co.uk
  • Rating 5.0
    Fantastic customer service good communication and a clean car, unlike my experience at BMW Inchcape which was very poor
    Response from Group 1 Reading MINI
    We're thrilled to see that you enjoyed your experience with us Darren, many thanks
  • Rating 5.0
    What an amazing experience with Inchcape and Simon Allan I couldn’t have wished for better customer service
    Simon kept me updated on my car expected delivery and when the car turned up two weeks earlier than planned it was fabulous to go and collect
    All the staff were polite and courteous having a disability isn’t easy sometimes but they all made my husband and I very welcome. The paperwork was explained and trouble free and then Simon took time to go through the car controls and handover was trouble free. Thank you Simon for being so kind and professional
    I would definitely recommend thank you !

    Sue M
    Response from Group 1 Reading MINI
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Simon and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks
  • Rating 5.0
    Absolutely amazing appointment with Simon Allan he was so patience and wanted me to have the best experience
    Even down to the reception staff they were all
    So welcoming.
    I would definitely recommend this to anyone looking for Mini on motorbility
    Response from Group 1 Reading MINI
    Hello Susan, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
  • Rating 5.0
    It was a fantastic experience. Simon who the mobility advisor at mini was brilliant. He answered any questions we had, explained everything and gave some great advice.
    Response from Group 1 Reading MINI
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Simon receives the recognition he deserves and forward this to the management for you. Thank you
  • Rating 5.0
    Simon allen from the reading mini branch was very polite, approachable and very helpful. Was a pleasure having him serve me and went through everything in extra detail. Customer service 6 star all the way. And again thanks for your help.
    Response from Group 1 Reading MINI
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Simon receives the recognition he deserves and forward this to the management for you. Thank you

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