Motability Scheme at Peter Cooper Volkswagen Hedge End

4.8
Rating 4.8
(90 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 08:00 - 16:00
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Contact information

Address
3 Flanders Rd
Hedge End
Southampton SO30 2LG
GB
Get directions
Phone Number
Call Peter Cooper Volkswagen Hedge End on 01489 783434
01489 783434
01489 783434
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 08:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:00
Sunday08:00 - 16:00

Motability Scheme specialists:

  • Kevin Mathewson
  • Daniel Perkis
  • Telani May
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • John Ockelford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peter Cooper Volkswagen Hedge End

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peter Cooper Volkswagen Hedge End

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Peter Cooper Volkswagen Hedge End can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peter Cooper Volkswagen Hedge End on 01489783434 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Peter Cooper Volkswagen Hedge End

  • Rating 5.0
    Hard to get hold of, but really helpful and friendly, explained everything very clearly so it was easy.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Nicola,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our team helpful and friendly, and that everything was explained clearly to you. We strive to provide the best service possible, and your kind words are truly appreciated.

    We apologize for any difficulty you experienced in reaching us, and we are continuously working on improving our accessibility. Your feedback is invaluable in helping us enhance our services.

    Thank you once again for your wonderful review and for choosing the Motability Scheme at Peter Cooper Volkswagen Hedge End. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    David - Peter Cooper Motor Group
  • Rating 5.0
    Very happy they were professional and friendly thankyou so much excellent service
    Response from Peter Cooper Volkswagen Hedge End
    Hello Simeon,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our team professional and friendly. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    It was great and the dealer ship was very helpful and Kevin Mathewson was helpful and took his time to answering all my questions and he was really helpful and patient with me and I would recommend Peter cooper Volkswagen thanks Jake
    Response from Peter Cooper Volkswagen Hedge End
    Thank you very much for taking the time to leave us this 5-star review, Jake, and for taking the time to leave this rating - we really appreciate it! We are truly pleased to read that you had a great experience with us, receiving knowledgeable, helpful and a friendly experience from our team. Thank you for choosing to visit Peter Cooper Motor Group. We hope to welcome you back into our dealership in the future! We will pass your rating onto the management team.
    Kind regards David- Peter Cooper Motor Group
  • Rating 5.0
    Very helpful
    Response from Peter Cooper Volkswagen Hedge End
    Thank you very much for taking the time to leave us this 5-star review, Sylvia, and for taking the time to leave this rating - we really appreciate it! We are truly pleased to read that you had a great experience with us, receiving knowledgeable, helpful and a friendly experience from our team. Thank you for choosing to visit Peter Cooper Motor Group. We hope to welcome you back into our dealership in the future! We will pass your rating onto the management team.
    Kind regards
    David- Peter Cooper Motor Group
  • Rating 5.0
    Very good service kev the sale man explain all the details very happy
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Valerie. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Very good experience overall! Friendly, knowledgeable and very pleasant staff, Kevin was particularly helpful with my first experience of taking on an electric vehicle.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Annette. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Kevin and our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 3.0
    Thought we would f got more for our car in exchange.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your review Denise. We really appreciate your feedback and will pass your review on to our management team.
    Kind regards,
    David- Peter Cooper Motor Group
  • Rating 5.0
    Smashing. Both Kevin and Gareth spend time with me and persuaded me to stay with VW and not go elsewhere but without a hard sell
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Carolyn. We are very pleased you enjoyed your experience with us, and received great customer service from Kevin & Gareth. We look forward to welcoming you into our showroom again. We will pass your review to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Very pleasant experience
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Ewan. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Kevin was awesome as ever. No questions were too much trouble. Would recommend Kevin to everyone.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Paul. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Kevin and our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Dan was polite and very efficient. Thank you for our lovely car.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Vinodrai. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Dan and our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Kevin was friendly and incredibly helpful. He made the process so simple, treating us with dignity and kindness. The experience was brilliant and we couldn’t be more grateful.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Martin. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Kevin and our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Kev was great, very helpful.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Gemma. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Very quick purchase and pleased we were able to get exactly what we wanted.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Vinodrai. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Courteous, informative, knowledgeable an easy experience
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Cameron. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Very good experience. Informative & friendly.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review, Samantha. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team. Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Excellent service and communication. Thank you
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review, Holly. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards,
    David- Peter Cooper Motor Group
  • Rating 5.0
    Kevin was just brilliant - totally pitched everything right for my son, explained everything clearly and made it feel like a seamless process.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review, Milo. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Kevin and our management team.
    Kind regards,
    David- Peter Cooper Motor Group
  • Rating 5.0
    Excellent could not have done more.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review, Jeffrey. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Having decided on the Motability scheme for my next car, I visited several local providers before Peter Cooper VW at Hedge End where I met Kevin.

    He was so helpful in explaining and guiding me through the process. Kevin has been associated with VW and Motability for some years. He is very friendly, professional and knowledgeable and I knew he would do his best to get a car that was right for me. Thank you Kevin.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review, Janet. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Kevin and our management team.
    Kind regards, David- Peter Cooper Motor Group

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