Motability Scheme at Peter Cooper Volkswagen Hedge End

4.9
Rating 4.9
(114 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 08:00 - 16:00
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Contact information

Address
3 Flanders Rd
Hedge End
Southampton SO30 2LG
GB
Get directions
Phone Number
Call Peter Cooper Volkswagen Hedge End on 01489 783434
01489 783434
01489 783434
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 08:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:00
Sunday08:00 - 16:00

Motability Scheme specialists:

  • Kevin Mathewson
  • Daniel Perkis
  • Telani May
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • John Ockelford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peter Cooper Volkswagen Hedge End

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peter Cooper Volkswagen Hedge End

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Peter Cooper Volkswagen Hedge End can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peter Cooper Volkswagen Hedge End on 01489783434 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Peter Cooper Volkswagen Hedge End

  • Rating 5.0
    Very quick and easy process
  • Rating 5.0
    Kevin was so helpful from start to finish. Nothing was too much trouble for him and he guided us through the motability scheme so efficiently. We could not recommend him more highly.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Lydia,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Kevin at Peter Cooper Volkswagen Hedge End. It's fantastic to know that he was able to assist you so efficiently and that his guidance through the Motability Scheme met your expectations.

    Your kind words and high recommendation mean a lot to us, and we will be sure to pass on your compliments to Kevin. We strive to provide exceptional service to all our customers, and your review reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Charlotte
    Peter Cooper Volkswagen
  • Rating 5.0
    Keith was so helpful and informative. You rarely get service as good as he gave nowadays. What a star.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Lydia,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Keith provided you with such helpful and informative service. It's always our aim to deliver exceptional customer experiences, and your kind words truly affirm the hard work and dedication of our team.

    We appreciate your support and look forward to welcoming you back to Peter Cooper Volkswagen Hedge End in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Charlotte
    Peter Cooper Volkswagen Hedge End
  • Rating 5.0
    Jason Hopkins

    I had a great experience working with this car salesman. Kevin Mathewson was professional, knowledgeable, and genuinely interested in helping me find the right vehicle for my needs and budget. He answered all of my questions clearly, never made me feel pressured, and made the whole process smooth and stress-free. I truly appreciate his honesty and dedication to great customer service. I highly recommend him to anyone looking to buy a car.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Jason,

    Thank you so much for taking the time to share your positive experience with us at Peter Cooper Volkswagen Hedge End. We are thrilled to hear that Kevin provided you with such professional and attentive service. It's wonderful to know that he was able to assist you in finding the right vehicle without any pressure, making the process smooth and stress-free.

    Your kind words about Kevin's honesty and dedication to customer service are greatly appreciated, and we will be sure to pass along your compliments to him. We are delighted that you would recommend him to others and are grateful for your support.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Charlotte

    The Peter Cooper Volkswagen Hedge End Team
  • Rating 5.0
    Hi, they were wonderful. They looked after me. They always are very good with me. I can’t think to enough of that stuff.
    Response from Peter Cooper Volkswagen Hedge End
    Hello Abdeslam,

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience with us and that our team was able to look after you so well. Your satisfaction is our top priority, and it's great to know that we consistently meet your expectations.

    If there's anything more we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    I saw Tom knight very friendly and helpful allways there to answer and questions I had couldn’t fault his service :-)
    Response from Peter Cooper Volkswagen Hedge End
    Hello Gemma,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Tom. It's fantastic to know that he was friendly, helpful, and able to answer all your questions. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Peter Cooper Volkswagen Hedge End.

    Best regards,

    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Very friendly and knowledgeable, no pressure.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Lynda,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team friendly and knowledgeable. It's great to know that you felt no pressure during your visit, as we strive to create a comfortable and supportive environment for all our customers.

    Your feedback is incredibly valuable to us, and we are delighted that we could provide you with a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Peter Cooper Volkswagen Hedge End.

    Best regards,

    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Kevin @ VW in Hedge End was one of the most helpful salesman I have met.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Charles S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Kevin provided you with exceptional service during your visit to Peter Cooper Volkswagen Hedge End. Our team strives to offer the best experience possible, and it is always rewarding to know when we have succeeded. Your feedback is greatly appreciated. If there is anything else we can assist you with, please do not hesitate to reach out.

    Best regards,

    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Fantastic dealership, nothing is to much trouble. Staff are always pleasant and kind.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Catherine G,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Peter Cooper Volkswagen Hedge End. Your feedback is incredibly valuable. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

    Warm regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    great customer service
    Response from Peter Cooper Volkswagen Hedge End
    Good morning Peter-James

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with our customer service at Peter Cooper Volkswagen Hedge End. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to visiting you again in the future.

    Kind regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    All went ok, Staff helpful and kept me updated.
    Response from Peter Cooper Volkswagen Hedge End
    Good afternoon Yvonne,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with us went smoothly and that our staff was able to assist you effectively. Keeping our customers updated and providing helpful service is a top priority for us, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Peter Cooper Volkswagen Hedge End.

    Kind regards
    David - Peter Cooper Motor Group
  • Rating 5.0
    They were very good
    Response from Peter Cooper Volkswagen Hedge End
    Hello Jason,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Peter Cooper Volkswagen Hedge End. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Kevin was amazing! Helped us with my mobility car and nothing was ever too much for him! I would be so happy to come back if there was a problem.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Lucy B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Kevin and that he was able to assist you with your mobility car needs. Our team strives to provide exceptional service, and it's rewarding to know that Kevin made a lasting impression.

    Your feedback is greatly appreciated, and we are delighted to know that you would be happy to return if needed. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,

    Charlotte - The Peter Cooper Motor Group
  • Rating 5.0
    We recently picked up our daughters Motability car from Peter Cooper Volkswagen in Hedge End, and the service we received from Kevin Mathewson was outstanding. Kevin was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. He took the time to explain everything clearly and made sure we were comfortable with each step. Excellent customer service—thank you, Kevin!
    Response from Peter Cooper Volkswagen Hedge End
    Dear Ruby,

    Thank you so much for taking the time to share your wonderful experience with us at Peter Cooper Volkswagen Hedge End. We are thrilled to hear that Kevin Mathewson provided you with outstanding service and made the process of picking up your daughter's Motability car smooth and stress-free. It's great to know that Kevin's helpfulness and knowledge made a positive impact on your experience. We will be sure to pass along your kind words to him. Your feedback is greatly appreciated, and we look forward to welcoming you back to the showroom in the future.

    Best regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Car collected and returned. Polite friendly service.
    Response from Peter Cooper Volkswagen Hedge End
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were pleased with the service you received during your car collection and return. Our team at Peter Cooper Volkswagen Hedge End always strives to provide polite and friendly service, and it's great to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Charlotte - Peter Cooper Motor Group
  • Rating 5.0
    Kevin was personable and friendly and helpful. He showed me the important bits and pieces in the car and boosted my confidence on driving the car away
    Response from Peter Cooper Volkswagen Hedge End
    Dear Carolyn A.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Kevin was able to assist you in such a personable and friendly manner. It's wonderful to know that he helped boost your confidence as you drove your new car away. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    Charlotte - Peter Cooper Motor Group
  • Rating 5.0
    No issues, dealt with quickly and loan car provided
    Response from Peter Cooper Volkswagen Hedge End
    Dear Michelle.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Peter Cooper Volkswagen Hedge End was smooth and efficient. Providing a loan car and ensuring a quick resolution are part of our commitment to excellent service, and we're delighted that you were satisfied.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    Charlotte - Peter Cooper
  • Rating 5.0
    Very good service, quick & informative. Kevin Mathewson helped us from the initial phone call to the appointment itself, highly recommend Kevin to anyone else.
    Response from Peter Cooper Volkswagen Hedge End
    Hello Ruby,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a very good experience with our service and that Kevin Mathewson was able to assist you effectively from the initial phone call to your appointment. Your recommendation means a lot to us, and we will be sure to pass along your kind words to Kevin.

    We strive to provide quick and informative service to all our customers, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Peter Cooper Volkswagen Hedge End.

    Best regards,

    Charlotte - Peter Cooper Motor Group
  • Rating 5.0
    He was a great
    Response from Peter Cooper Volkswagen Hedge End
    Good Afternoon,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Peter Cooper Volkswagen Hedge End. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Good Akron’s. Took time to explain and let me go go test drive on own
    Response from Peter Cooper Volkswagen Hedge End
    Good Morning Carolyn,

    Thank you for your 5 star review. We are so pleased you enjoyed your experience with us. If you need us again, don't hesitate to reach out - we'd be happy to help! We hope to welcome you into our dealership again soon.

    Kind regards,
    Alice
    Peter Cooper Motor Group

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