Motability Scheme at Peter Cooper Volkswagen Hedge End

4.8
Rating 4.8
(101 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 08:00 - 16:00
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Contact information

Address
3 Flanders Rd
Hedge End
Southampton SO30 2LG
GB
Get directions
Phone Number
Call Peter Cooper Volkswagen Hedge End on 01489 783434
01489 783434
01489 783434
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 08:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:00
Sunday08:00 - 16:00

Motability Scheme specialists:

  • Kevin Mathewson
  • Daniel Perkis
  • Telani May
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • John Ockelford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peter Cooper Volkswagen Hedge End

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peter Cooper Volkswagen Hedge End

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Peter Cooper Volkswagen Hedge End can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peter Cooper Volkswagen Hedge End on 01489783434 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Peter Cooper Volkswagen Hedge End

  • Rating 5.0
    We recently picked up our daughters Motability car from Peter Cooper Volkswagen in Hedge End, and the service we received from Kevin Mathewson was outstanding. Kevin was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. He took the time to explain everything clearly and made sure we were comfortable with each step. Excellent customer service—thank you, Kevin!
    Response from Peter Cooper Volkswagen Hedge End
    Dear Ruby,

    Thank you so much for taking the time to share your wonderful experience with us at Peter Cooper Volkswagen Hedge End. We are thrilled to hear that Kevin Mathewson provided you with outstanding service and made the process of picking up your daughter's Motability car smooth and stress-free. It's great to know that Kevin's helpfulness and knowledge made a positive impact on your experience. We will be sure to pass along your kind words to him. Your feedback is greatly appreciated, and we look forward to welcoming you back to the showroom in the future.

    Best regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Car collected and returned. Polite friendly service.
    Response from Peter Cooper Volkswagen Hedge End
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were pleased with the service you received during your car collection and return. Our team at Peter Cooper Volkswagen Hedge End always strives to provide polite and friendly service, and it's great to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Charlotte - Peter Cooper Motor Group
  • Rating 5.0
    Kevin was personable and friendly and helpful. He showed me the important bits and pieces in the car and boosted my confidence on driving the car away
    Response from Peter Cooper Volkswagen Hedge End
    Dear Carolyn A.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Kevin was able to assist you in such a personable and friendly manner. It's wonderful to know that he helped boost your confidence as you drove your new car away. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    Charlotte - Peter Cooper Motor Group
  • Rating 5.0
    No issues, dealt with quickly and loan car provided
    Response from Peter Cooper Volkswagen Hedge End
    Dear Michelle.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Peter Cooper Volkswagen Hedge End was smooth and efficient. Providing a loan car and ensuring a quick resolution are part of our commitment to excellent service, and we're delighted that you were satisfied.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    Charlotte - Peter Cooper
  • Rating 5.0
    Very good service, quick & informative. Kevin Mathewson helped us from the initial phone call to the appointment itself, highly recommend Kevin to anyone else.
    Response from Peter Cooper Volkswagen Hedge End
    Hello Ruby,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a very good experience with our service and that Kevin Mathewson was able to assist you effectively from the initial phone call to your appointment. Your recommendation means a lot to us, and we will be sure to pass along your kind words to Kevin.

    We strive to provide quick and informative service to all our customers, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at Peter Cooper Volkswagen Hedge End.

    Best regards,

    Charlotte - Peter Cooper Motor Group
  • Rating 5.0
    He was a great
    Response from Peter Cooper Volkswagen Hedge End
    Good Afternoon,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Peter Cooper Volkswagen Hedge End. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Good Akron’s. Took time to explain and let me go go test drive on own
    Response from Peter Cooper Volkswagen Hedge End
    Good Morning Carolyn,

    Thank you for your 5 star review. We are so pleased you enjoyed your experience with us. If you need us again, don't hesitate to reach out - we'd be happy to help! We hope to welcome you into our dealership again soon.

    Kind regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Great service very friendly and helpful staff
    Response from Peter Cooper Volkswagen Hedge End
    Hello Clive,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Peter Cooper Volkswagen Hedge End. Our staff strives to provide friendly and helpful service to all our customers, and it's fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Great customer service
    Fast to deal with greeting us
    Great communication
    Response from Peter Cooper Volkswagen Hedge End
    Hello Hannah,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service and that our team was able to greet you promptly and communicate effectively. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Peter Cooper Volkswagen Hedge End.

    Kind regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Extremely efficient and friendly service - thank you so much Dan!
    Response from Peter Cooper Volkswagen Hedge End
    Good morning Charlotte,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and friendly. Dan will be delighted to know that he made a positive impact on your experience. Your feedback is incredibly valuable to us, and we are grateful for your support. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Very friendly and helpful
    Response from Peter Cooper Volkswagen Hedge End
    Hello Lucy J.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Hard to get hold of, but really helpful and friendly, explained everything very clearly so it was easy.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Nicola,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our team helpful and friendly, and that everything was explained clearly to you. We strive to provide the best service possible, and your kind words are truly appreciated.

    We apologize for any difficulty you experienced in reaching us, and we are continuously working on improving our accessibility. Your feedback is invaluable in helping us enhance our services.

    Thank you once again for your wonderful review and for choosing the Motability Scheme at Peter Cooper Volkswagen Hedge End. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    David - Peter Cooper Motor Group
  • Rating 5.0
    Very happy they were professional and friendly thankyou so much excellent service
    Response from Peter Cooper Volkswagen Hedge End
    Hello Simeon,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our team professional and friendly. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    It was great and the dealer ship was very helpful and Kevin Mathewson was helpful and took his time to answering all my questions and he was really helpful and patient with me and I would recommend Peter cooper Volkswagen thanks Jake
    Response from Peter Cooper Volkswagen Hedge End
    Thank you very much for taking the time to leave us this 5-star review, Jake, and for taking the time to leave this rating - we really appreciate it! We are truly pleased to read that you had a great experience with us, receiving knowledgeable, helpful and a friendly experience from our team. Thank you for choosing to visit Peter Cooper Motor Group. We hope to welcome you back into our dealership in the future! We will pass your rating onto the management team.
    Kind regards David- Peter Cooper Motor Group
  • Rating 5.0
    Very helpful
    Response from Peter Cooper Volkswagen Hedge End
    Thank you very much for taking the time to leave us this 5-star review, Sylvia, and for taking the time to leave this rating - we really appreciate it! We are truly pleased to read that you had a great experience with us, receiving knowledgeable, helpful and a friendly experience from our team. Thank you for choosing to visit Peter Cooper Motor Group. We hope to welcome you back into our dealership in the future! We will pass your rating onto the management team.
    Kind regards
    David- Peter Cooper Motor Group
  • Rating 5.0
    Very good service kev the sale man explain all the details very happy
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Valerie. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Very good experience overall! Friendly, knowledgeable and very pleasant staff, Kevin was particularly helpful with my first experience of taking on an electric vehicle.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Annette. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Kevin and our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 3.0
    Thought we would f got more for our car in exchange.
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your review Denise. We really appreciate your feedback and will pass your review on to our management team.
    Kind regards,
    David- Peter Cooper Motor Group
  • Rating 5.0
    Smashing. Both Kevin and Gareth spend time with me and persuaded me to stay with VW and not go elsewhere but without a hard sell
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Carolyn. We are very pleased you enjoyed your experience with us, and received great customer service from Kevin & Gareth. We look forward to welcoming you into our showroom again. We will pass your review to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Very pleasant experience
    Response from Peter Cooper Volkswagen Hedge End
    Thank you for your 5-star review Ewan. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review to our management team.
    Kind regards, David- Peter Cooper Motor Group

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