Motability Scheme at Peter Cooper Volkswagen Hedge End

4.9
Rating 4.9
(119 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 08:00 - 16:00
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Contact information

Address
3 Flanders Rd
Hedge End
Southampton SO30 2LG
GB
Get directions
Phone Number
Call Peter Cooper Volkswagen Hedge End on 01489 783434
01489 783434
01489 783434
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:00 08:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:00
Sunday08:00 - 16:00

Motability Scheme specialists:

  • Kevin Mathewson
  • Daniel Perkis
  • Telani May
  • Thomas Knight
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • John Ockelford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peter Cooper Volkswagen Hedge End

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peter Cooper Volkswagen Hedge End

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Peter Cooper Volkswagen Hedge End can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peter Cooper Volkswagen Hedge End on 01489783434 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Peter Cooper Volkswagen Hedge End

  • Rating 5.0
    Very good
  • Rating 5.0
    Always a seamless experience with super helpful friendly staff
    Response from Peter Cooper Volkswagen Hedge End
    Hello George,

    Thank you so much for your wonderful review! We're thrilled to hear that you consistently have a seamless experience with us and find our staff to be super helpful and friendly. Providing excellent service is our top priority, and your feedback truly means a lot to our team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon at Peter Cooper Volkswagen Hedge End.

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Was very helpful
    Response from Peter Cooper Volkswagen Hedge End
    Hello Scott C.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. Providing excellent customer service is a top priority for us at Peter Cooper Volkswagen Hedge End, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Exceptional Service at VW Hedge End – A Heartfelt Thanks to Kevin.
    My recent experience with VW Hedge End was truly fantastic.
    Throughout the process, Kevin’s patience and understanding stood out remarkably. His kindness and reassurance genuinely helped ease my anxiety around changing my car, making the entire transition smooth and stress-free.

    I cannot recommend VW Hedge End enough. They are incredibly kind, helpful, and attentive in all aspects. However, for this review, I must highlight Kevin’s exceptional support — he truly went above and beyond.

    Thank you for your continued support.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Catherine G.,

    Thank you so much for taking the time to share your wonderful experience with us at Peter Cooper Volkswagen Hedge End. We are thrilled to hear that Kevin was able to provide you with exceptional service and make your car transition smooth and stress-free. Your kind words about his patience, understanding, and support truly mean a lot to us.

    We strive to offer the best service possible, and it is incredibly rewarding to know that we have met your expectations. Your recommendation and 5-star rating are greatly appreciated, and we are grateful for your continued support.

    If there is anything more we can do for you in the future, please do not hesitate to reach out. We look forward to serving you again.

    Warm regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Very happy with my experience
    Response from Peter Cooper Volkswagen Hedge End
    Hello Karl S.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are very happy with your visit to Peter Cooper Volkswagen Hedge End. Your satisfaction is our top priority, and your positive feedback is incredibly rewarding for our team. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Very quick and easy process
    Response from Peter Cooper Volkswagen Hedge End
    Hello Emily,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the process quick and easy. At Peter Cooper Volkswagen Hedge End, we strive to provide the best service possible, and it's wonderful to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Charlotte
    The Peter Cooper Volkswagen
  • Rating 5.0
    Kevin was so helpful from start to finish. Nothing was too much trouble for him and he guided us through the motability scheme so efficiently. We could not recommend him more highly.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Lydia,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Kevin at Peter Cooper Volkswagen Hedge End. It's fantastic to know that he was able to assist you so efficiently and that his guidance through the Motability Scheme met your expectations.

    Your kind words and high recommendation mean a lot to us, and we will be sure to pass on your compliments to Kevin. We strive to provide exceptional service to all our customers, and your review reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Charlotte
    Peter Cooper Volkswagen
  • Rating 5.0
    Keith was so helpful and informative. You rarely get service as good as he gave nowadays. What a star.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Lydia,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Keith provided you with such helpful and informative service. It's always our aim to deliver exceptional customer experiences, and your kind words truly affirm the hard work and dedication of our team.

    We appreciate your support and look forward to welcoming you back to Peter Cooper Volkswagen Hedge End in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Charlotte
    Peter Cooper Volkswagen Hedge End
  • Rating 5.0
    Jason Hopkins

    I had a great experience working with this car salesman. Kevin Mathewson was professional, knowledgeable, and genuinely interested in helping me find the right vehicle for my needs and budget. He answered all of my questions clearly, never made me feel pressured, and made the whole process smooth and stress-free. I truly appreciate his honesty and dedication to great customer service. I highly recommend him to anyone looking to buy a car.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Jason,

    Thank you so much for taking the time to share your positive experience with us at Peter Cooper Volkswagen Hedge End. We are thrilled to hear that Kevin provided you with such professional and attentive service. It's wonderful to know that he was able to assist you in finding the right vehicle without any pressure, making the process smooth and stress-free.

    Your kind words about Kevin's honesty and dedication to customer service are greatly appreciated, and we will be sure to pass along your compliments to him. We are delighted that you would recommend him to others and are grateful for your support.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Charlotte

    The Peter Cooper Volkswagen Hedge End Team
  • Rating 5.0
    Hi, they were wonderful. They looked after me. They always are very good with me. I can’t think to enough of that stuff.
    Response from Peter Cooper Volkswagen Hedge End
    Hello Abdeslam,

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience with us and that our team was able to look after you so well. Your satisfaction is our top priority, and it's great to know that we consistently meet your expectations.

    If there's anything more we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    I saw Tom knight very friendly and helpful allways there to answer and questions I had couldn’t fault his service :-)
    Response from Peter Cooper Volkswagen Hedge End
    Hello Gemma,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Tom. It's fantastic to know that he was friendly, helpful, and able to answer all your questions. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Peter Cooper Volkswagen Hedge End.

    Best regards,

    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Very friendly and knowledgeable, no pressure.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Lynda,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team friendly and knowledgeable. It's great to know that you felt no pressure during your visit, as we strive to create a comfortable and supportive environment for all our customers.

    Your feedback is incredibly valuable to us, and we are delighted that we could provide you with a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Peter Cooper Volkswagen Hedge End.

    Best regards,

    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Kevin @ VW in Hedge End was one of the most helpful salesman I have met.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Charles S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Kevin provided you with exceptional service during your visit to Peter Cooper Volkswagen Hedge End. Our team strives to offer the best experience possible, and it is always rewarding to know when we have succeeded. Your feedback is greatly appreciated. If there is anything else we can assist you with, please do not hesitate to reach out.

    Best regards,

    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Fantastic dealership, nothing is to much trouble. Staff are always pleasant and kind.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Catherine G,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Peter Cooper Volkswagen Hedge End. Your feedback is incredibly valuable. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

    Warm regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    great customer service
    Response from Peter Cooper Volkswagen Hedge End
    Good morning Peter-James

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with our customer service at Peter Cooper Volkswagen Hedge End. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to visiting you again in the future.

    Kind regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    All went ok, Staff helpful and kept me updated.
    Response from Peter Cooper Volkswagen Hedge End
    Good afternoon Yvonne,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with us went smoothly and that our staff was able to assist you effectively. Keeping our customers updated and providing helpful service is a top priority for us, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Peter Cooper Volkswagen Hedge End.

    Kind regards
    David - Peter Cooper Motor Group
  • Rating 5.0
    They were very good
    Response from Peter Cooper Volkswagen Hedge End
    Hello Jason,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Peter Cooper Volkswagen Hedge End. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Kevin was amazing! Helped us with my mobility car and nothing was ever too much for him! I would be so happy to come back if there was a problem.
    Response from Peter Cooper Volkswagen Hedge End
    Dear Lucy B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Kevin and that he was able to assist you with your mobility car needs. Our team strives to provide exceptional service, and it's rewarding to know that Kevin made a lasting impression.

    Your feedback is greatly appreciated, and we are delighted to know that you would be happy to return if needed. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,

    Charlotte - The Peter Cooper Motor Group
  • Rating 5.0
    We recently picked up our daughters Motability car from Peter Cooper Volkswagen in Hedge End, and the service we received from Kevin Mathewson was outstanding. Kevin was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. He took the time to explain everything clearly and made sure we were comfortable with each step. Excellent customer service—thank you, Kevin!
    Response from Peter Cooper Volkswagen Hedge End
    Dear Ruby,

    Thank you so much for taking the time to share your wonderful experience with us at Peter Cooper Volkswagen Hedge End. We are thrilled to hear that Kevin Mathewson provided you with outstanding service and made the process of picking up your daughter's Motability car smooth and stress-free. It's great to know that Kevin's helpfulness and knowledge made a positive impact on your experience. We will be sure to pass along your kind words to him. Your feedback is greatly appreciated, and we look forward to welcoming you back to the showroom in the future.

    Best regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Car collected and returned. Polite friendly service.
    Response from Peter Cooper Volkswagen Hedge End
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were pleased with the service you received during your car collection and return. Our team at Peter Cooper Volkswagen Hedge End always strives to provide polite and friendly service, and it's great to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Charlotte - Peter Cooper Motor Group

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