Motability Scheme at Hendy Renault Tunbridge Wells

4.5
Rating 4.5
(42 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
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Contact information

Address
Langton Road
Tunbridge Wells TN4 8XH
GB
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Phone Number
Call Hendy Renault Tunbridge Wells on 01892 539466
01892 539466
01892 539466
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Joseph Wrigley
  • Finn Lawrence
  • Laurence Kane
  • James Monkman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Graham Clements
  • Mark Ord
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Renault Tunbridge Wells

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Renault Tunbridge Wells

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Hendy Renault Tunbridge Wells can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Hendy Renault Tunbridge Wells on 01892539466 to make an appointment with our Motability specialist.

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Reviews at Hendy Renault Tunbridge Wells

  • Rating 5.0
    Very good, made me very comfortable and was an easy process.
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Mark. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 1.0
    Rude
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Katey. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Was professional throughout. I asked to collect at lunchtime as needed to visit my husband in hospital and was called about 11.30 to be told the car was ready for collection. All was good
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Diane. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Fantastic service great staff
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Anthony. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    First rate
    Response from Hendy Renault Tunbridge Wells
    Good afternoon James. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 4.0
    Finn was very pleasant, quite knowledgeable and looked after us well. Unfortunately, the dealership site is too small for the volume of vehicles, most of which seemed to be stock.
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Lorenzo. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Good polite and efficient service.
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Peter. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Efficient service given
    Response from Hendy Renault Tunbridge Wells
    Good afternoon James. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Brilliant easy helpful experience.
    Thanks to Joe our experience was very good.
    Joe is extremely knowledgeable.
    He is a credit to the showroom.
    He made our visit very pleasant.
    Thank you so much 😊
    After many visits elsewhere this one was by far the best .
    Looking forward to picking up the car next.
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Leyla. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent customer service, very knowledgeable, Joe went through everything with me in great detail and was very patient with me. Highly recommend Hendy.
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Lorna. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent customer service. They went over and above for us. Scott was so very helpful. 5 out of 5
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Jack. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Can’t fault Joe from start to finish. Nothing was too much trouble
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Diane. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Wow what can I say, from ordering the car from Finn who made it a very easy process and was friendly and professional. To young Sam who took me on my test drive, he was such a pleasure and he has a very good knowledge of the car and when I picked up the car Sam came in on his day off to run me through how it works, he is such a amazing person and very knowledgeable I am so grateful to them for making it such a pleasure and both Finn and Sam are a asset to Hendy Renault
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Lorraine. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Sam as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 4.0
    Excellent service as usual,the only downer was that they had no courtesy vehicles available for me to use as I have had on previous occasions.
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Leslie. Thank you for sharing your 4-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent, my vehicle was collected as arranged and was called to tell me when it was being delivered back to me. Arrived as always all bright and shiny! Thank you.
    Response from Hendy Renault Tunbridge Wells
    Good morning Malcolm. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great car even better customer service from the guys at the dealership. They did everything possible to facilitate the delivery. I am so pleased with everything. Thanks to all involved, Motorbility, William at the dealership and Madison at Renault. Made an old man very happy
    Response from Hendy Renault Tunbridge Wells
    Good afternoon William. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent customer service
    Response from Hendy Renault Tunbridge Wells
    Good morning Lesley. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great friendly service
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Finley. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great service, very polite and helpful
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Shelly. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
  • Rating 5.0
    Friendly knowledgeable helpful and most of all excellent sales person! Joe had all the answers to all the questions. It was a pleasure to order a car from him.
    Response from Hendy Renault Tunbridge Wells
    Good afternoon Raymond. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.

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