Motability Scheme at Hendy Nissan Bournemouth
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
514 Wallisdown Road
Wallisdown
Bournemouth BH11 8PT
GB
Phone Number
Call Hendy Nissan Bournemouth on 01202 970866
01202 970866
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- John Jupp
- Jamie Nicholls
- Daniel Miles
- Joshua Guiver
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- James Gibson
- Adam Coley
- Jade Abbott
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Hendy Nissan Bournemouth
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Hendy Nissan Bournemouth
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Hendy Nissan Bournemouth can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Hendy Nissan Bournemouth on 01202970866 to make an appointment with our Motability specialist.
Reviews at Hendy Nissan Bournemouth
- Rating 5.0Feb 20, 2025Dan is the best person I have ever dealt with, wonderful service, full professionalism, great knowledge. Everything was wonderful. I am very happy. Thank you!
- Rating 5.0Feb 20, 2025Wonderful service, very nice person, helpful and with great knowledge. I felt well taken care of me. Thank you
- Rating 5.0Feb 20, 2025Very good service
Adam collected the car and brought it back very polite young man. Very happy with Nissan. - Rating 5.0Feb 20, 2025We love our new car the whole experience was amazing Dan Mile was very lovely, knowledgeable attentive, understanding, caring, never pushy. My son that has learning difficulties was welcomed and he too loved the experience.
- Rating 5.0Feb 18, 2025Very informative and helpful. Would recommend 100%. Nothing was too much trouble
- Rating 5.0Feb 14, 2025A nice smoothe experience without any problems.Response from Hendy Nissan BournemouthFeb 14, 2025Good afternoon Louise. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 3.0Feb 13, 2025The staff were fantastic but I was quoted a two hour wait when I booked it and waited 3hr15 which was too longResponse from Hendy Nissan BournemouthFeb 14, 2025Good afternoon Nicola. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
- Rating 5.0Feb 13, 2025Great experience, really nice people and very helpful, made you feel welcome and at ease no complaints at all.Response from Hendy Nissan BournemouthFeb 14, 2025Good afternoon Oliver. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Feb 10, 2025Fast and efficientResponse from Hendy Nissan BournemouthFeb 10, 2025Good afternoon Gaynor. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jan 30, 2025We had the lovely pleasure of dealing with John from the Nissan hendy dealership in Poole and it was the best, easiest and most comfortable experience with him. He was very informative and kept me up to date the whole process any questions I had he happily had the answers for. Lovely guy thank you JohnResponse from Hendy Nissan BournemouthJan 31, 2025Good afternoon Grace. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jan 24, 2025Easy, Quick and Friendly service.Excellent!Response from Hendy Nissan BournemouthJan 31, 2025Good afternoon Andrew. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jan 24, 2025Very helpful,all staff very friendly & helpful, even going onto bring car round to us to save walking .very nice staff 10 out of 10..⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Response from Hendy Nissan BournemouthJan 31, 2025Good afternoon Julie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jan 23, 2025Very professional.Response from Hendy Nissan BournemouthJan 31, 2025Good afternoon Hannah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jan 22, 2025Outstanding service 👏 👌Response from Hendy Nissan BournemouthJan 22, 2025Good afternoon Mohamed. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jan 16, 2025Really good service as usual thank youResponse from Hendy Nissan BournemouthJan 17, 2025Good afternoon Kenneth. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jan 16, 2025Josh, the person I dealt with, seems like a nice person. He was polite and friendly.
A few things I would improve:
Nissan wanted a copy of my PIP award letter, but it feels too intrusive. It was never explained why this was a requirement and there should be a clear explanation for handing over very personal details like this, but it feels unnecessary as they really should have all the information they need from Motability.
The whole process for me was rushed due to the timing of the £750 advance payment ending so I don't think my experience was typical. I'm not very good under pressure.
I know that most people find getting a car to be exciting but for me (I'm autistic with sensory processing disorder) it is an extremely stressful experience and one of the main reasons why I've kept my old car for 20 years. I would have preferred to go into a quiet room where we could discuss cars as the showroom is very bright and noisy. It was overwhelming to say the least.
I am happy with the car but I've had to persuade my carer as it is a bit sluggish even compared to my 20 year old car. It wasn't my first choice as there is a problem with my driveway (subsidence from neighbours removing a tree) which restricted my choice of car as it had to have enough ground clearance to get onto the driveway which meant the electric car I wanted was too low.
If I decide to go for the Motability scheme again I'm hoping that my driveway will be fixed so I can go for an electric car instead.Response from Hendy Nissan BournemouthJan 17, 2025Good afternoon Steven. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan. - Rating 5.0Dec 30, 2024Great serviceResponse from Hendy Nissan BournemouthJan 2, 2025Good afternoon Harry. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Dec 29, 2024Really good service and very helpful.Response from Hendy Nissan BournemouthJan 2, 2025Good afternoon Ellen. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Dec 20, 2024Danny was so helpful and made the whole process so easy for usResponse from Hendy Nissan BournemouthDec 23, 2024Good afternoon Sandra. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Dec 20, 2024We are satisfied with mobility services and also staff Don.thank you for helping.Response from Hendy Nissan BournemouthDec 23, 2024Good afternoon Mohammad. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.