Motability Scheme at Hendy Renault Poole
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
573 Wallisdown Road
Poole BH12 5BA
GB
Phone Number
Call Hendy Renault Poole on 01202 635000
01202 635000
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Simon Foster
- Charlie Suckling
- Sean Nicholls
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- John Watson
- Zoe Hathaway
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Hendy Renault Poole
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Hendy Renault Poole
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Hendy Renault Poole can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Hendy Renault Poole on 01202635000 to make an appointment with our Motability specialist.
Reviews at Hendy Renault Poole
- Rating 5.0Dec 16, 2024Very helpful and easy to useResponse from Hendy Renault PooleDec 16, 2024Good afternoon Trevor. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 1.0Dec 11, 2024Receptionists unable to ever be friendly and have no idea how to talk to customersResponse from Hendy Renault PooleDec 13, 2024Good afternoon Christina. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
- Rating 4.0Dec 9, 2024They unclipped my dash cam without telling me which I thought was very bad !
Next time I’m gonna wait for them to see if someone can collect my car from my house to save me from taking it down myself due to being a Motability customer as it’s so difficult thing for meResponse from Hendy Renault PooleDec 9, 2024Good afternoon Mia. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan. - Rating 5.0Nov 25, 2024Can't fault the team..very helpful..friendly and knowledgeableResponse from Hendy Renault PooleNov 29, 2024Good afternoon Daniel. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 22, 2024Helpful, positive staffResponse from Hendy Renault PooleNov 25, 2024Good afternoon Alison. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 14, 2024Very happy with the service, a very nice man who dealt with meResponse from Hendy Renault PooleNov 15, 2024Good afternoon Domini. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 11, 2024Sean was very knowledgable with every question we had about the car. He gave us lots of advice on the E charging as we’ve never had an electric car before.
The car is excellent and is everything we were promised.
Thanks for great customer service.Response from Hendy Renault PooleNov 13, 2024Good afternoon Susan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Nov 7, 2024Very goodResponse from Hendy Renault PooleNov 11, 2024Good afternoon Elizabeth. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 4, 2024Amazing great customer services from HendyResponse from Hendy Renault PooleNov 11, 2024Good afternoon Mark. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 4.0Oct 31, 2024Lovely staff but took 2 and 1/2 hours and I had to wait.Response from Hendy Renault PooleNov 1, 2024Good afternoon Imogen. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 25, 2024Great staff made it nice and easyResponse from Hendy Renault PooleOct 29, 2024Good afternoon Mark. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 17, 2024Great service from HendyResponse from Hendy Renault PooleOct 18, 2024Good afternoon Mark. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 9, 2024Very goodResponse from Hendy Renault PooleOct 11, 2024Good afternoon Daniel. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 7, 2024Sean was helpful, informative and friendly, the whole experience was comfortable and efficient. Would def use them again.Response from Hendy Renault PooleOct 8, 2024Good afternoon Susan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 2, 2024Very knowledgeable,great helpResponse from Hendy Renault PooleOct 4, 2024Good afternoon Martyn. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 2.0Sep 27, 2024Wasn’t very happy and also had to keep chasing up the applicationResponse from Hendy Renault PooleOct 1, 2024Good afternoon Henry. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
- Rating 5.0Sep 26, 2024Thank you so much Mr Simon Foster for everything 🙏😊Response from Hendy Renault PooleSep 27, 2024Good afternoon Ashkan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 23, 2024Simon Foster at Hendy Renault in Poole was brilliant with helping us choose the right car, spec and explaining Motability to us as this was our first time. The whole process was so stress free and we weren’t rushed into anything, let us take the car for a test drive to help us decide. I can’t recommend highly enough.Response from Hendy Renault PooleSep 24, 2024Good afternoon Freddie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 16, 2024Good job all round .Response from Hendy Renault PooleSep 17, 2024Good afternoon Allan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 3.0Sep 10, 2024It was ok, but the one problem with my car didn't get fixed and has to go in to be fixed fully this time. I hopeResponse from Hendy Renault PooleSep 11, 2024Good afternoon Kelly. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.