Motability Scheme at Hendy Hyundai Poole
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
573 Wallisdown Road
Bournemouth BH12 5BA
GB
Phone Number
Call Hendy Hyundai Poole on 01202 635000
01202 635000
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Richard Maddison
- Sean Smith
- Oscar Howard
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- John Watson
- Zoe Hathaway
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Hendy Hyundai Poole
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Hendy Hyundai Poole
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Hendy Hyundai Poole can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Hendy Hyundai Poole on 01202635000 to make an appointment with our Motability specialist.
Reviews at Hendy Hyundai Poole
- Rating 5.0Dec 9, 2024Oscar was very informed, polite and friendly. Highly professional and knowledgeable- was a pleasure to be served by him.Response from Hendy Hyundai PooleDec 9, 2024Good afternoon Patricia. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 26, 2024Amazing experience, worked with Sean Smith and had a wonderful time. He was dutiful in explaining the features and options I had, and kept me laughing and smiling the whole time. He offered a drink as I came in and again halfway through which i found very thoughtful for him to have offered again. Overall amazing experience would recommend.Response from Hendy Hyundai PooleNov 29, 2024Good afternoon Logan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 18, 2024Excellent customer service. Richard was professional and helpful.Response from Hendy Hyundai PooleNov 18, 2024Good afternoon Hannah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 8, 2024Amazing and so helpful, they are amazing people there.Response from Hendy Hyundai PooleNov 11, 2024Good afternoon Gemma. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 16, 2024I believe his name was Oscar at the Hyundai in poole. He was incredibly helpful, we found the car I was looking at and even went for a test drive there and then. He was so helpful and a really lovely person.Response from Hendy Hyundai PooleOct 18, 2024Good afternoon Lauren. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 25, 2024No reflection on the service I received from the staff, but on receiving obligatory txt to book a service appointment,the facility is only set up for paying customers, customers like myself who dont need to pay then have the inconvenience of phoneing to make the necessary appointment.
Given the congested parking issues at poole hyundai, its not always easy to park near to the main entrance..It would be nice if hyundai provided the old facility of collecting and delivering vehicles for service, more so for people with physical disabilities.Response from Hendy Hyundai PooleSep 27, 2024Good afternoon Colin. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan. - Rating 5.0Sep 24, 2024Every one at the dealership have been very helpful and pleasant. Would like to say a big thank you to Wendy on the service desk.Response from Hendy Hyundai PooleSep 24, 2024Good afternoon Stewart. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 23, 2024The sales person Rob Manley was fantastic throughout my experience.
He was very knowledgeable about the car on test drive & really patient. It was his input that made me decide to get the particular car I didResponse from Hendy Hyundai PooleSep 24, 2024Good afternoon Jacqueline. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Sep 20, 2024Very friendly and more than happy to show me how to use the updates in my new car.Response from Hendy Hyundai PooleSep 20, 2024Good afternoon Spencer. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 18, 2024I got very good information, was happyResponse from Hendy Hyundai PooleSep 20, 2024Good afternoon Erika. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 17, 2024From Wendy at reception, Lloyd the mechanic that did my service to the gentleman that assists with parking and maintenence I felt appreciated and kept informed from the moment I dropped my car in for service to later my car up later that day. Costumer service 100% 5+Response from Hendy Hyundai PooleSep 17, 2024Good afternoon Michelle. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 16, 2024Rob was great. I fully understood how the car drives and all the car servicing info.Response from Hendy Hyundai PooleSep 17, 2024Good afternoon Kim. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 9, 2024Very friendly made us enjoy the experience. Will always use them againResponse from Hendy Hyundai PooleSep 11, 2024Good afternoon Claire. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 2, 2024Excellent experience with 2 different sales executives. Car ready for test drive and was made to feel my questions mattered and not rushedResponse from Hendy Hyundai PooleSep 3, 2024Good afternoon Thomas. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Aug 30, 2024I found them very helpful and polite with everythingResponse from Hendy Hyundai PooleSep 3, 2024Good afternoon Gary. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Aug 29, 2024Richard was welcoming, friendly, professional and helpful. We had an excellent customer service at Hyundai Poole.Response from Hendy Hyundai PooleAug 30, 2024Good afternoon Hannah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Aug 19, 2024Warm welcome, I'm standing, Listened well, When out of his way To solve.
All of our problems,Response from Hendy Hyundai PooleAug 21, 2024Good afternoon Dylan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Aug 13, 2024It was excellent it was the best hand over briiientResponse from Hendy Hyundai PooleAug 16, 2024Good afternoon Margaret. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Aug 12, 2024Very easy and straight forwardResponse from Hendy Hyundai PooleAug 13, 2024Good afternoon Gayle. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Aug 7, 2024Excellent customer serviceResponse from Hendy Hyundai PooleAug 13, 2024Good afternoon John. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.