Motability Scheme at TrustFord Cribbs Causeway

4.8
Rating 4.8
(321 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Cribbs Causeway

Motability Scheme at TrustFord Cribbs Causeway

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Cribbs Causeway on 01172358853 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Hayes Way
Patchway
Bristol BS34 5BZ
GB
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Phone Number
Call TrustFord Cribbs Causeway on 0117 235 8853
0117 235 8853
0117 235 8853
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stephen Brown
  • Joe Hance
  • Samuel Light
  • Chelsea Payne
  • H Mahmood
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:30
Tuesday07:00 - 18:30
Wednesday07:00 - 18:30
Thursday07:00 - 18:30
Friday07:00 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Richard Luxton
  • Matthew Bambridge
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Cribbs Causeway

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Cribbs Causeway

  • Rating 5.0
    The service I received was excellent and the hand over was straight forward.
    Response from TrustFord Cribbs Causeway
    Dear Sean

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service excellent and that the handover process was straightforward. At TrustFord Cribbs Causeway, we strive to make every experience as smooth and enjoyable as possible, and your feedback is a great testament to our team's efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Janet
    TrustFord Cribbs Causeway Team
  • Rating 5.0
    Very friendly and welcoming helpful answering my questions
    Response from TrustFord Cribbs Causeway
    Dear Debra

    Thank you so much for taking the time to share your positive experience with us at TrustFord Cribbs Causeway. We are thrilled to hear that you found our team friendly and welcoming, and that they were able to assist you with your questions. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5.0 rating from you.

    We strive to provide excellent service to all our customers, and it is rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please do not hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,


    TrustFord Cribbs Causeway Team
  • Rating 5.0
    Very good told us all we needed to know and kept us updated
    Response from TrustFord Cribbs Causeway
    Dear Julie

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service informative and that we were able to keep you updated throughout your experience with us. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Cribbs Causeway.

    Best regards,

    Janet
    Motability Scheme Team
    TrustFord Cribbs Causeway
  • Rating 5.0
    A very charming & helpful staff member, who was so knowledgeable
    Response from TrustFord Cribbs Causeway
    Dear Judith

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Cribbs Causeway. It's fantastic to know that our staff member was able to assist you with charm and expertise. We strive to provide knowledgeable and helpful service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Thank you
    Response from TrustFord Cribbs Causeway
    Hello Christopher

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with us at TrustFord Cribbs Causeway. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Very quick to sort vehicle, very informative and very helpful,the member of staff that made everything just perfect was mobility expert Joe,,he went above and beyond and made it a great transaction so thank you Joe,,your time and effort and expert knowledge made the whole experience great
    Response from TrustFord Cribbs Causeway
    Hello David P.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service quick, informative, and helpful. Our team at TrustFord Cribbs Causeway is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    Very friendly and helpful
    Response from TrustFord Cribbs Causeway
    Dear Alexis S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at TrustFord Cribbs Causeway to be friendly and helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    The man that helped me was pleasant polite and very helpful and also very cheerful which was lovely
    Response from TrustFord Cribbs Causeway
    Thank you Jayne for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at TrustFord Cribbs Causeway. Our team takes great pride in providing helpful and cheerful service, and it’s fantastic to know that our efforts made your visit enjoyable.

    Your kind words and perfect rating are greatly appreciated, and they motivate us to continue delivering the best service possible to all our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your lovely review.

    Best regards,

    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    She was excellent, went over everything we needed to know and offered future assistance if needed
    Response from TrustFord Cribbs Causeway
    Hello James

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with our team member. It's wonderful to know that everything was clearly explained and that you feel supported for any future assistance you might need. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Very helpful
    Very professional
    Kept up to date every step of the way
    Response from TrustFord Cribbs Causeway
    Dear Victoria H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very helpful and professional. Keeping our customers updated every step of the way is a top priority for us, and it's great to know that this made a positive impact on your experience.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Cribbs Causeway.

    Best regards,
    TrustFord Cribbs Causeway Team
  • Rating 5.0
    Very friendly, professions and thorough!
    Response from TrustFord Cribbs Causeway
    Hello Gareth

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at TrustFord Cribbs Causeway to be friendly, professional, and thorough. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    Steve Brown was excellent helping us choose the best vehicle for our needs.
    Response from TrustFord Cribbs Causeway
    Hello Charlotte,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Steve Brown was able to assist you in choosing the best vehicle for your needs. At TrustFord Cribbs Causeway, we strive to provide exceptional service, and it's fantastic to know that Steve delivered on that promise. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    Very friendly, helpful, and made the whole process so easy thank you
    Response from TrustFord Cribbs Causeway
    Hello Paul

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that the process was made easy for you. Your feedback is incredibly valuable to us, and it’s great to know we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Cribbs Causeway.

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Steve from trustford was so helpful, contacted me pointed all me in the right direction and was so helpful and explained everything I would give him 10 out of 10.
    Response from TrustFord Cribbs Causeway
    Dear Desmond

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at TrustFord Cribbs Causeway. We are thrilled to hear that Steve was able to assist you effectively and provide the guidance you needed. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Steve.

    We are committed to providing exceptional service to all our customers, and it’s rewarding to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    Janet
    TrustFord Cribbs Causeway Team
  • Rating 5.0
    Top service
    Response from TrustFord Cribbs Causeway
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received top service during your visit to TrustFord Cribbs Causeway. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Punctual collecting car from home address and returning
    Excellent service. Could not fault it
    Response from TrustFord Cribbs Causeway
    Dear Lynn M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you were pleased with our punctual service in collecting and returning your car. Providing excellent service is our top priority, and it’s incredibly rewarding to know that we met your expectations.

    Your kind words and perfect rating are greatly appreciated and will be shared with our team to inspire them to continue delivering exceptional service. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at TrustFord Cribbs Causeway. We look forward to serving you again in the future.

    Best regards,

    Janet
    TrustFord Cribbs Causeway
  • Rating 5.0
    The dealers at trust Ford were very helpful
    They were knowledgeable about all their cars and explained everything in detail so we could make our choice. A very pleasant experience
    Response from TrustFord Cribbs Causeway
    Dear Suzanne P.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a pleasant experience at TrustFord Cribbs Causeway. Our team takes great pride in being knowledgeable and helpful, and it's fantastic to know that they were able to assist you effectively in making your choice. Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    It's was great. Very Very happy and Joe was fantastic. Thanks
    Response from TrustFord Cribbs Causeway
    Hello Ricky,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great visit and that Joe was able to provide fantastic service. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at TrustFord Cribbs Causeway.

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Very friendly and approachable staff, kept us informed along the way and explained what they had to do and what we needed to watch
    Response from TrustFord Cribbs Causeway
    Dear Suzanne P.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our staff friendly and approachable. Keeping our customers informed and ensuring they understand each step of the process is very important to us, and we're glad to know we met your expectations.

    Your kind words and perfect rating are greatly appreciated and motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at TrustFord Cribbs Causeway.

    Best regards,

    Janet
    TrustFord Cribbs Causeway
  • Rating 5.0
    Joe was very friendly and very helpful. He went through the options of cars that were available to me and helped me make the right decision for my needs. The process was done quickly and efficiently and I’m looking forward to receiving my new car
    Response from TrustFord Cribbs Causeway
    Hello Elizabeth,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that Joe was able to assist you effectively and that you found the process quick and efficient. It's fantastic to know that you are looking forward to receiving your new car. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again.

    Best regards,
    The TrustFord Cribbs Causeway Team

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