Motability Scheme at TrustFord Cribbs Causeway
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Cribbs Causeway
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Cribbs Causeway on 01172358853 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Hayes Way
Patchway
Bristol BS34 5BZ
GB
Phone Number
Call TrustFord Cribbs Causeway on 0117 235 8853
0117 235 8853
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- David Ferguson
- Stephen Brown
- Chelsea Payne
- Sundas Ashfaq
- H Mahmood
- Peter Davis
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:30 |
| Tuesday | 07:00 - 18:30 |
| Wednesday | 07:00 - 18:30 |
| Thursday | 07:00 - 18:30 |
| Friday | 07:00 - 18:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Richard Luxton
- Stephen Bickley
- Matthew Bambridge
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Cribbs Causeway
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Cribbs Causeway
- Rating 5.0Nov 25, 2024Very good experienceResponse from TrustFord Cribbs CausewayNov 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 13, 2024Great serviceResponse from TrustFord Cribbs CausewayNov 14, 2024Thank you for your high star rating.
- Rating 5.0Nov 7, 2024Thanks for great handover. very good service.Response from TrustFord Cribbs CausewayNov 8, 2024Hi Paul, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Cribbs, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Nov 4, 2024Steve was very friendly, flexible and easy to deal with. He did what he said he would do, at the times he'd agreed with me. Thank you.Response from TrustFord Cribbs CausewayNov 4, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Steve and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Oct 29, 2024Steve was a brilliant help when I collected my car I highly recommend them to everyone.Response from TrustFord Cribbs CausewayOct 29, 2024Hi Bryan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steve receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Oct 28, 2024Very Friendly, Efficient and Informative. Nothing was too much troubleResponse from TrustFord Cribbs CausewayOct 28, 2024Hi Stephen, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Cribbs, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Oct 28, 2024Very helpfulResponse from TrustFord Cribbs CausewayOct 28, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 8, 2024Very satisfied with everything
ThanksResponse from TrustFord Cribbs CausewayOct 10, 2024Thank you for your kind words - we're glad to have been of service! - Rating 5.0Oct 3, 2024A lovely brunch of staff. Was well looked after.Response from TrustFord Cribbs CausewayOct 3, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Sep 30, 2024Friendly. Welcoming and just all round amazing experience xxResponse from TrustFord Cribbs CausewaySep 30, 2024Thank you so much for your kind words! We are so happy to hear that TrustFord Cribbs was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Sep 25, 2024Excellent service, the man that collected my car was very helpful and friendlyResponse from TrustFord Cribbs CausewaySep 26, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 20, 2024Very polite and welcoming and was there for all my needs every time i had a question
⭐️⭐️⭐️⭐️⭐️ from meResponse from TrustFord Cribbs CausewaySep 23, 2024Hi Dean, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet - Rating 2.0Sep 17, 2024Booked in for 8/830
Got there at 8.25
Car didn't move for an hour
Why bother booking a time if it's not going to be done then
Finally left about 10.30 just for an oil change.Response from TrustFord Cribbs CausewaySep 17, 2024thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. - Rating 5.0Sep 9, 2024Was really helpful and lovely counter service Chelsea done everything she could for us was lovely women thank you for all your helpResponse from TrustFord Cribbs CausewaySep 10, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Chelsea receives the recognition she deserves. Many thanks Emma
- Rating 5.0Aug 14, 2024Very happyResponse from TrustFord Cribbs CausewayAug 14, 2024Thank you for your high star rating.
- Rating 5.0Aug 12, 2024My experience was very good and the lady who dealt with me was really nice and explained everything in a way I understoodResponse from TrustFord Cribbs CausewayAug 13, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Aug 12, 2024Friendly, polite and informativeResponse from TrustFord Cribbs CausewayAug 12, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 12, 2024Friendly staffResponse from TrustFord Cribbs CausewayAug 12, 2024Hello Stephen M.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jul 29, 2024Perfect! We were promptly greeted on arrival and the service was completed with 45 minutes. There is a comfortable seating area to wait, with complimentary refreshments. We were given a completed vehicle checklist when collecting the keys.
Excellent customer service. Many thanksResponse from TrustFord Cribbs CausewayJul 29, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet - Rating 1.0Jul 26, 2024Messed me around to many times. Thankful I don't need to deal with them for another year!!Response from TrustFord Cribbs CausewayJul 29, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.