Motability Scheme at TrustFord Cribbs Causeway

4.8
Rating 4.8
(225 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Cribbs Causeway

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Cribbs Causeway on 03433179330 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Hayes Way
Patchway
Bristol BS34 5BZ
GB
Phone Number
Call TrustFord Cribbs Causeway on 0343 317 9330
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Ferguson
  • Stephen Brown
  • Katie Apthorpe
  • Conner Vickery
  • Grace Holdaway
  • Luke Ferguson
  • Thomas Fry
  • Chelsea Payne
  • Sundas Ashfaq
  • H Mahmood
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:30
Tuesday07:00 - 18:30
Wednesday07:00 - 18:30
Thursday07:00 - 18:30
Friday07:00 - 18:30
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability service specialists:

  • Richard Luxton
  • Stephen Bickley
  • Matthew Bambridge
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TrustFord Cribbs Causeway

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Cribbs Causeway

  • Rating 5.0
    Great helpful man very polite answered all questions would recommend to friends and family
    Response from TrustFord Cribbs Causeway
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Every helpful made me fill welcome and was great
    Response from TrustFord Cribbs Causeway
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Excellent I couldn’t have asked any more. She made sure I was happy really made me feel better. I didn’t feel anxious which is aExcellent I couldn’t have asked any more. She made sure I was happy really made me feel better. I didn’t feel anxious which is a big thing for me. Big thing for me
    Response from TrustFord Cribbs Causeway
    Thank you so much for your kind words! We are so happy to hear that TrustFord Cribbs was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Explained everything to me made sure I understand always ask me if I was okay she was so good in fact she was excellent. She talked me through everything she helped me with spellings. Just everything you’ve got a really good nice caring Worker there keeper
    Response from TrustFord Cribbs Causeway
    Hi Shelley, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Cribbs, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Grace at motability was 💯very good at her job and patient at explaining everything.
    Response from TrustFord Cribbs Causeway
    Thank you so much for your kind words! We are so happy to hear that Grace was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service, great communication, car arrived when it should of arrived no problems & sales assistant grace was great very helpful
    Response from TrustFord Cribbs Causeway
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great experience
    Response from TrustFord Cribbs Causeway
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service
    Response from TrustFord Cribbs Causeway
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Grace was brilliant with us and explained everything fully. A very good sales lady professional and polite through out.
    Response from TrustFord Cribbs Causeway
    Thank you for taking the time to leave us this great 5 star review Carl! Kind regards,
  • Rating 5.0
    Excellent, very kind and very helpful, made the whole process very easy and exciting 😀 5 star!
    Response from TrustFord Cribbs Causeway
    Hi Spencer, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Cribbs, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very friendly and helpful.
    Response from TrustFord Cribbs Causeway
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    A gentleman came to collect my car and deliver it back to me. He was on time and friendly. Am reluctant to open my door being disabled but he was great. Car was back early afternoon too. Fabulous service and I'd highly recommend
    Response from TrustFord Cribbs Causeway
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Very fast and kind customer service, very helpful 👍
    Response from TrustFord Cribbs Causeway
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very friendly, knowledgeable, no pressure, Stephen made the whole process of choosing a new car very stress free.
    Response from TrustFord Cribbs Causeway
    Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    Very good service polite team members
    Response from TrustFord Cribbs Causeway
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    All very pleasent. Dealt with efficiently. Able to have a laugh with the staff, all very friendly.
    Response from TrustFord Cribbs Causeway
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very helpful
    Response from TrustFord Cribbs Causeway
    Hello David F.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Everything was brilliant
    Response from TrustFord Cribbs Causeway
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very polite nice cup of tea, friendly and very helpful.
    Response from TrustFord Cribbs Causeway
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Grace was really pleasant and knowledgeable. She couldn’t have been more helpful. Really pleasant experience
    Response from TrustFord Cribbs Causeway
    Thank you so much for your kind words! We are so happy to hear that Grace was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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