Motability Scheme at TrustFord Cribbs Causeway
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Cribbs Causeway
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Cribbs Causeway on 01172358853 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Hayes Way
Patchway
Bristol BS34 5BZ
GB
Phone Number
Call TrustFord Cribbs Causeway on 0117 235 8853
0117 235 8853
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- David Ferguson
- Stephen Brown
- Turner Mason
- Katie Apthorpe
- Chelsea Payne
- H Mahmood
- Peter Davis
- Cameron Brett
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:30 |
| Tuesday | 07:00 - 18:30 |
| Wednesday | 07:00 - 18:30 |
| Thursday | 07:00 - 18:30 |
| Friday | 07:00 - 18:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Richard Luxton
- Stephen Bickley
- Matthew Bambridge
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Cribbs Causeway
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Cribbs Causeway
- Rating 5.0May 14, 2025Brilliant
- Rating 5.0May 9, 2025Very friendly, professional serviceResponse from TrustFord Cribbs CausewayMay 12, 2025Hello Adrian P.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and professional. At TrustFord Cribbs Causeway, we strive to provide the best experience for all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Cribbs Causeway Team - Rating 5.0Apr 24, 2025Staff members very helpful nothing was to much trouble just brilliantResponse from TrustFord Cribbs CausewayApr 24, 2025Hello Andrew C.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that our staff members were able to assist you and that you found their service to be brilliant. At TrustFord Cribbs Causeway, we strive to ensure that every customer has a positive experience, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Cribbs Causeway Team - Rating 5.0Apr 17, 2025Everyone was polite, efficient and helpful.Response from TrustFord Cribbs CausewayApr 17, 2025Dear Terence L.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team polite, efficient, and helpful during your visit to TrustFord Cribbs Causeway. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future.
Best regards,
The TrustFord Cribbs Causeway Team - Rating 5.0Apr 9, 2025PerfectResponse from TrustFord Cribbs CausewayApr 10, 2025Hello Graham. Thank you for taking the time to leave us a review about your visit.
- Rating 4.0Apr 8, 2025Really good service new there stuff and very helpfulResponse from TrustFord Cribbs CausewayApr 9, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Apr 2, 2025Chelsea was extremely friendly and made everything go smoothly on the day of pick up. Definitely recommend TrustFord BristolResponse from TrustFord Cribbs CausewayApr 2, 2025Hi Richard , thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Chelsea receives recognition for her fantastic customer service which she provided to you. Kind regards, Janet
- Rating 5.0Apr 2, 2025Very helpful and kept me informed throughout.Response from TrustFord Cribbs CausewayApr 2, 2025We are so happy to hear you had such a great experience.
- Rating 5.0Mar 24, 2025Very helpfulResponse from TrustFord Cribbs CausewayMar 25, 2025Hello Clive. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 21, 2025First class service. Great knowledge. Nothing too much troubleResponse from TrustFord Cribbs CausewayMar 21, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 17, 2025I couldn't believe the service it was amazing the handover went smoothly an overall great experienceResponse from TrustFord Cribbs CausewayMar 17, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Janet
- Rating 5.0Mar 10, 2025Peter was fantastic he was super helpful and went above and beyond in helping us arrange to collect the car. Thank you so much you made the process so easy and stress free.Response from TrustFord Cribbs CausewayMar 10, 2025Thank you so much for your kind words and choosing TrustFord for your motabiltiy vehicle. We are so happy to hear that Peter was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 27, 2025Was seen by Chelsea who is fabulous and explained everything clearly and helped with any questions that’s was asked.Response from TrustFord Cribbs CausewayJan 27, 2025Hi Phebe, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Chelsea, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Dec 16, 2024Stephen was great, answered any questions we had and was able to problem solve when the manufacturer could not deliver our car in time.Response from TrustFord Cribbs CausewayDec 17, 2024Hi Shauna-Marie, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Stephen, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Nov 25, 2024Very good experienceResponse from TrustFord Cribbs CausewayNov 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 13, 2024Great serviceResponse from TrustFord Cribbs CausewayNov 14, 2024Thank you for your high star rating.
- Rating 5.0Nov 7, 2024Thanks for great handover. very good service.Response from TrustFord Cribbs CausewayNov 8, 2024Hi Paul, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Cribbs, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Nov 4, 2024Steve was very friendly, flexible and easy to deal with. He did what he said he would do, at the times he'd agreed with me. Thank you.Response from TrustFord Cribbs CausewayNov 4, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Steve and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Oct 29, 2024Steve was a brilliant help when I collected my car I highly recommend them to everyone.Response from TrustFord Cribbs CausewayOct 29, 2024Hi Bryan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steve receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Oct 28, 2024Very Friendly, Efficient and Informative. Nothing was too much troubleResponse from TrustFord Cribbs CausewayOct 28, 2024Hi Stephen, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Cribbs, we hope to see you again soon! Kind regards, Janet
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at TrustFord Cribbs Causeway. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again soon!
Best regards,
The TrustFord Cribbs Causeway Team