The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Cribbs Causeway
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Cribbs Causeway on 03433179330 to make an appointment with our Motability Scheme specialist.
Contact information
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Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 19:00 |
Tuesday | 08:30 - 19:00 |
Wednesday | 08:30 - 19:00 |
Thursday | 08:30 - 19:00 |
Friday | 08:30 - 19:00 |
Saturday | 08:30 - 18:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- David Ferguson
- Stephen Brown
- Katie Apthorpe
- Conner Vickery
- Grace Holdaway
- Luke Ferguson
- Thomas Fry
- Chelsea Payne
- Sundas Ashfaq
- H Mahmood
Service centre details 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 07:00 - 18:30 08:00 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:00 - 18:30 |
Tuesday | 07:00 - 18:30 |
Wednesday | 07:00 - 18:30 |
Thursday | 07:00 - 18:30 |
Friday | 07:00 - 18:30 |
Saturday | 08:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability service specialists:
- Richard Luxton
- Stephen Bickley
- Matthew Bambridge
Accessibility features at TrustFord Cribbs Causeway
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Cribbs Causeway
- Rating 5.0Apr 3, 2024Great helpful man very polite answered all questions would recommend to friends and familyResponse from TrustFord Cribbs CausewayApr 4, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 26, 2024Every helpful made me fill welcome and was greatResponse from TrustFord Cribbs CausewayMar 26, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Mar 25, 2024Excellent I couldn’t have asked any more. She made sure I was happy really made me feel better. I didn’t feel anxious which is aExcellent I couldn’t have asked any more. She made sure I was happy really made me feel better. I didn’t feel anxious which is a big thing for me. Big thing for meResponse from TrustFord Cribbs CausewayMar 26, 2024Thank you so much for your kind words! We are so happy to hear that TrustFord Cribbs was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 25, 2024Explained everything to me made sure I understand always ask me if I was okay she was so good in fact she was excellent. She talked me through everything she helped me with spellings. Just everything you’ve got a really good nice caring Worker there keeperResponse from TrustFord Cribbs CausewayMar 26, 2024Hi Shelley, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Cribbs, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Mar 22, 2024Grace at motability was 💯very good at her job and patient at explaining everything.Response from TrustFord Cribbs CausewayMar 22, 2024Thank you so much for your kind words! We are so happy to hear that Grace was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 17, 2024Great customer service, great communication, car arrived when it should of arrived no problems & sales assistant grace was great very helpfulResponse from TrustFord Cribbs CausewayMar 18, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Mar 14, 2024Great experienceResponse from TrustFord Cribbs CausewayMar 14, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 13, 2024Great serviceResponse from TrustFord Cribbs CausewayMar 13, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 12, 2024Grace was brilliant with us and explained everything fully. A very good sales lady professional and polite through out.Response from TrustFord Cribbs CausewayApr 5, 2024Thank you for taking the time to leave us this great 5 star review Carl! Kind regards,
- Rating 5.0Mar 6, 2024Excellent, very kind and very helpful, made the whole process very easy and exciting 😀 5 star!Response from TrustFord Cribbs CausewayMar 6, 2024Hi Spencer, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Cribbs, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Feb 29, 2024Very friendly and helpful.Response from TrustFord Cribbs CausewayFeb 29, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 23, 2024A gentleman came to collect my car and deliver it back to me. He was on time and friendly. Am reluctant to open my door being disabled but he was great. Car was back early afternoon too. Fabulous service and I'd highly recommendResponse from TrustFord Cribbs CausewayFeb 23, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Feb 23, 2024Very fast and kind customer service, very helpful 👍Response from TrustFord Cribbs CausewayFeb 23, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Feb 10, 2024Very friendly, knowledgeable, no pressure, Stephen made the whole process of choosing a new car very stress free.Response from TrustFord Cribbs CausewayFeb 12, 2024Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 4.0Jan 18, 2024Very good service polite team membersResponse from TrustFord Cribbs CausewayJan 19, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 11, 2024All very pleasent. Dealt with efficiently. Able to have a laugh with the staff, all very friendly.Response from TrustFord Cribbs CausewayJan 12, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Jan 4, 2024Very helpfulResponse from TrustFord Cribbs CausewayJan 5, 2024Hello David F.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jan 3, 2024Everything was brilliantResponse from TrustFord Cribbs CausewayJan 4, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 29, 2023Very polite nice cup of tea, friendly and very helpful.Response from TrustFord Cribbs CausewayDec 29, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Dec 8, 2023Grace was really pleasant and knowledgeable. She couldn’t have been more helpful. Really pleasant experienceResponse from TrustFord Cribbs CausewayDec 11, 2023Thank you so much for your kind words! We are so happy to hear that Grace was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!