Motability Scheme at TrustFord Cribbs Causeway

4.8
Rating 4.8
(309 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Cribbs Causeway

Motability Scheme at TrustFord Cribbs Causeway

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Cribbs Causeway on 01172358853 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Hayes Way
Patchway
Bristol BS34 5BZ
GB
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Phone Number
Call TrustFord Cribbs Causeway on 0117 235 8853
0117 235 8853
0117 235 8853
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stephen Brown
  • Joe Hance
  • Samuel Light
  • Chelsea Payne
  • H Mahmood
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:30
Tuesday07:00 - 18:30
Wednesday07:00 - 18:30
Thursday07:00 - 18:30
Friday07:00 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Richard Luxton
  • Matthew Bambridge
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Cribbs Causeway

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Cribbs Causeway

  • Rating 5.0
    Very friendly, helpful, and made the whole process so easy thank you
    Response from TrustFord Cribbs Causeway
    Hello Paul

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that the process was made easy for you. Your feedback is incredibly valuable to us, and it’s great to know we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Cribbs Causeway.

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Steve from trustford was so helpful, contacted me pointed all me in the right direction and was so helpful and explained everything I would give him 10 out of 10.
    Response from TrustFord Cribbs Causeway
    Dear Desmond

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at TrustFord Cribbs Causeway. We are thrilled to hear that Steve was able to assist you effectively and provide the guidance you needed. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Steve.

    We are committed to providing exceptional service to all our customers, and it’s rewarding to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    Janet
    TrustFord Cribbs Causeway Team
  • Rating 5.0
    Top service
    Response from TrustFord Cribbs Causeway
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received top service during your visit to TrustFord Cribbs Causeway. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Punctual collecting car from home address and returning
    Excellent service. Could not fault it
    Response from TrustFord Cribbs Causeway
    Dear Lynn M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you were pleased with our punctual service in collecting and returning your car. Providing excellent service is our top priority, and it’s incredibly rewarding to know that we met your expectations.

    Your kind words and perfect rating are greatly appreciated and will be shared with our team to inspire them to continue delivering exceptional service. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at TrustFord Cribbs Causeway. We look forward to serving you again in the future.

    Best regards,

    Janet
    TrustFord Cribbs Causeway
  • Rating 5.0
    The dealers at trust Ford were very helpful
    They were knowledgeable about all their cars and explained everything in detail so we could make our choice. A very pleasant experience
    Response from TrustFord Cribbs Causeway
    Dear Suzanne P.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a pleasant experience at TrustFord Cribbs Causeway. Our team takes great pride in being knowledgeable and helpful, and it's fantastic to know that they were able to assist you effectively in making your choice. Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    It's was great. Very Very happy and Joe was fantastic. Thanks
    Response from TrustFord Cribbs Causeway
    Hello Ricky,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great visit and that Joe was able to provide fantastic service. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at TrustFord Cribbs Causeway.

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Very friendly and approachable staff, kept us informed along the way and explained what they had to do and what we needed to watch
    Response from TrustFord Cribbs Causeway
    Dear Suzanne P.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our staff friendly and approachable. Keeping our customers informed and ensuring they understand each step of the process is very important to us, and we're glad to know we met your expectations.

    Your kind words and perfect rating are greatly appreciated and motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at TrustFord Cribbs Causeway.

    Best regards,

    Janet
    TrustFord Cribbs Causeway
  • Rating 5.0
    Joe was very friendly and very helpful. He went through the options of cars that were available to me and helped me make the right decision for my needs. The process was done quickly and efficiently and I’m looking forward to receiving my new car
    Response from TrustFord Cribbs Causeway
    Hello Elizabeth,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that Joe was able to assist you effectively and that you found the process quick and efficient. It's fantastic to know that you are looking forward to receiving your new car. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again.

    Best regards,
    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    Steve has been so helpful and understanding during this experience I would highly recommend him to anyone, nothing was ever too much trouble many thanks Steve
    Response from TrustFord Cribbs Causeway
    Hello Ian C.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Steve at TrustFord Cribbs Causeway. It's great to know that his helpfulness and understanding made your experience a pleasant one. We will be sure to pass along your kind words to him. Your recommendation means a lot to us, and we are grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Stephen was very helpful and knowledgeable and help with my decision. I would certainly recommend TristFord. At Cribbs again.
    Response from TrustFord Cribbs Causeway
    Dear Susan B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Stephen was able to assist you effectively and that you found his knowledge helpful in making your decision. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at TrustFord Cribbs Causeway. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Goid service
    Response from TrustFord Cribbs Causeway
    Hello Matthew F.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you received good service at TrustFord Cribbs Causeway. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Very professional informative and friendly
    Response from TrustFord Cribbs Causeway
    Hello Matthew F.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be professional, informative, and friendly. At TrustFord Cribbs Causeway, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    Cameron was brilliant and very professional excellent customer service throughout kept me informed throughout the whole process. The whole team at Cribbs causeway at brilliant also the manager Dave was exceptional. Thank you so much for a fantastic experience. I will certainly recommend this dealership.
    Response from TrustFord Cribbs Causeway
    Dear Christopher G.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at TrustFord Cribbs Causeway. Cameron and the entire team, including our manager Dave, are dedicated to providing excellent customer service, and it's fantastic to know that their efforts made your experience exceptional.

    Your recommendation means a lot to us, and we are grateful for your support. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your kind words.

    Best regards,

    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    Steve has been so amazing looking after our every need giving great honest advice
    Many thanks to him
    Response from TrustFord Cribbs Causeway
    Dear Ian C.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Steve was able to provide you with great, honest advice and look after all your needs. Your kind words and perfect rating mean a lot to us. We are committed to providing the best service possible, and it’s always rewarding to know when we’ve achieved that goal. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Many thanks,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Cameron was brilliant great customer service and made everything really easy and simple. He is a credit to Trustford will definitely recommend. Thank you
    Response from TrustFord Cribbs Causeway
    Dear Christopher G.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Cameron at TrustFord Cribbs Causeway. Providing excellent customer service is our top priority, and it's fantastic to know that Cameron made everything easy and simple for you. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    The TrustFord Cribbs Causeway Team
  • Rating 5.0
    Cameron was brilliant from start to finish.
    Response from TrustFord Cribbs Causeway
    Dear Heidi H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Cameron provided you with excellent service from start to finish. At TrustFord Cribbs Causeway, we strive to ensure that every customer has a positive experience, and it's fantastic to know that Cameron met your expectations.

    Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Cameron and the rest of the team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at TrustFord Cribbs Causeway.

    Best regards,

    TrustFord Cribbs Causeway
  • Rating 5.0
    Very helpful explained everything about the car,would recommend if wanting a ford
    Response from TrustFord Cribbs Causeway
    Dear Alexander K.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service helpful and that everything about the car was clearly explained. Your recommendation means a lot to us, and we are delighted to know that you would suggest us to others looking for a Ford. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Cribbs Causeway.

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    Sam I dealt with before was always good he talked me through my new car and how the electric works and all that and the function of the car
    Response from TrustFord Cribbs Causeway
    Hello George D.,

    Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that Sam was able to assist you effectively and provide you with a thorough understanding of your new car and its features. It's wonderful to know that you had a positive experience with us at TrustFord Cribbs Causeway. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 5.0
    They were amazing at ford cribbscause way
    Response from TrustFord Cribbs Causeway
    Dear Marie C.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience at TrustFord Cribbs Causeway. Our team is dedicated to providing exceptional service, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway
  • Rating 4.0
    Good
    Response from TrustFord Cribbs Causeway
    Hello Mark,

    Thank you for taking the time to leave us a review. We're pleased to hear that you had a good experience with us at TrustFord Cribbs Causeway. Your feedback is invaluable as we strive to provide the best service possible. If there's anything specific you think we could improve on to make your experience even better, please let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Cribbs Causeway

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