Motability Scheme at Heritage Volkswagen Bristol
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Pioneer Park
Whitby Road
Bristol BS4 3QB
GB
Phone Number
Call Heritage Volkswagen Bristol on 0117 203 3374
0117 203 3374
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Franco Brucculeri
- Gary Kimpton
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Jenny Dunn
- Rebecca Higgins
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Heritage Volkswagen Bristol
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Heritage Volkswagen Bristol
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Heritage Volkswagen Bristol can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Heritage Volkswagen Bristol on 01172033374 to make an appointment with our Motability specialist.
Reviews at Heritage Volkswagen Bristol
- Rating 5.0Apr 18, 2024Quick and easy and I very relaxed friendly atmosphereResponse from Heritage Volkswagen BristolApr 19, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
- Rating 5.0Apr 17, 2024Easy from start to finish - ordered car less then 40 minsResponse from Heritage Volkswagen BristolApr 19, 2024Good morning Cameron, thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
- Rating 5.0Apr 8, 2024Easy booking service, all arrangements were as expected… courtesy car ready, and great communicationResponse from Heritage Volkswagen BristolApr 8, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 4, 2024Very helpful and kept me up to date with progress of repairResponse from Heritage Volkswagen BristolApr 5, 2024Good morning Jasmina, thank you so much for your great rating and feedback, we really appreciate this and look forward to welcoming you back at some stage in the future
- Rating 5.0Mar 25, 2024Very nice person and very helpful.Response from Heritage Volkswagen BristolMar 25, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 19, 2024GreatResponse from Heritage Volkswagen BristolMar 20, 2024Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
- Rating 5.0Mar 18, 2024Made to feel very relaxed, non pushy. Knowledgeable and polite.Response from Heritage Volkswagen BristolMar 20, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 6, 2024Very nice and kind staff and very friendlyResponse from Heritage Volkswagen BristolMar 6, 2024Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
- Rating 5.0Feb 28, 2024Very helpfulResponse from Heritage Volkswagen BristolFeb 29, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 27, 2024Great service. Polite and friendly staff.Response from Heritage Volkswagen BristolFeb 27, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 1.0Feb 8, 2024My car went in for a service which took a week!!! Poor communication and no call backs as promised.Response from Heritage Volkswagen BristolFeb 9, 2024We are very sorry that you were unhappy with the experience. We aim to deliver a high level of customer service and we are sorry that we did not meet this for you. If you would like to give us more detail at customerfeedback@ha-limited.co.uk, we can look into this for you.
- Rating 5.0Feb 1, 2024A okResponse from Heritage Volkswagen BristolFeb 1, 2024Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
- Rating 5.0Jan 22, 2024Great advice from Franco , very knowledgeable and efficient when
Placing my order for a new car !Response from Heritage Volkswagen BristolJan 23, 2024Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them. - Rating 4.0Jan 15, 2024I found it was a little difficult as not a lot was explained that simpleResponse from Heritage Volkswagen BristolJan 17, 2024Good morning Amber, thank you for taking the time to feedback. I apologise that on this occasion you found it a little difficult as not a lot was explained. We will pass this onto the dealership, however if you have anymore questions, please don't hesitate to get back in touch.
- Rating 5.0Jan 11, 2024Easy
Simple
Driver very friendly and helpful
Staff kept in contactResponse from Heritage Volkswagen BristolJan 17, 2024Good morning Susan, Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you - Rating 5.0Jan 9, 2024Franco was very helpful and found my son a the perfect car 👍Response from Heritage Volkswagen BristolJan 17, 2024Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
- Rating 5.0Dec 29, 2023Very goodResponse from Heritage Volkswagen BristolJan 2, 2024Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
- Rating 5.0Nov 9, 2023Really helpful and patient too. The whole experience was lovely.Response from Heritage Volkswagen BristolNov 10, 2023Good morning Carolynne, thank you for your great feedback and 5* review. I’m pleased to hear that you have received excellent service and hope to welcome you back at some stage in the future
- Rating 5.0Sep 25, 2023Brilliant customer service, car due to arrive sooner than expected LMResponse from Heritage Volkswagen BristolSep 27, 2023Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
- Rating 3.0Sep 14, 2023I was expecting my car to be collected on 4th Sept when it was still with me late morning I rang only to be told the collection drivers were out sick so it couldn't be eventually my car was collected on the 8th. When the car was returned it had not been washed, it usually is, the chap said I've just realised it has not been cleaned I will ring you on the 12th to arrange for your car to be picked up, washed and returned. I'm still waiting!Response from Heritage Volkswagen BristolSep 15, 2023We are very sorry that you were unhappy with the experience. We aim to deliver a high level of customer service and we are sorry that we did not meet this for you. If you would like to give us more detail at customerfeedback@ha-limited.co.uk, we can look into this for you.