Motability Scheme at Heritage Volkswagen Van Centre Bristol
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Pioneer Park
Whitby Road
Bristol BS4 3QB
GB
Phone Number
Call Heritage Volkswagen Van Centre Bristol on 0117 976 5050
0117 976 5050
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Andrew Nash
- Steve Bright
- Alex Cann
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Jenny Dunn
- Rebecca Higgins
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Heritage Volkswagen Van Centre Bristol
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Heritage Volkswagen Van Centre Bristol
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Heritage Volkswagen Van Centre Bristol can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Heritage Volkswagen Van Centre Bristol on 01179765050 to make an appointment with our Motability specialist.
Reviews at Heritage Volkswagen Van Centre Bristol
- Rating 5.0Apr 23, 2024Absolutely amazing, the staff was very helpful and friendly. As I am wheelchair user, I did receive extra help. They went this "extra mile" for me.Response from Heritage Volkswagen Van Centre BristolApr 23, 2024Good afternoon Jay, thank you for your great feedback and 5* review. I’m pleased to hear that you have received excellent service and hope to welcome you back at some stage in the future
- Rating 5.0Nov 20, 2023Alex was great, kept us updated throughout the process and fully explained the vehicle when it arrived. A very good service - thank youResponse from Heritage Volkswagen Van Centre BristolNov 21, 2023Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
- Rating 4.0Nov 12, 2023Driver Gary, who collected and returned vehicle, was a pleasure to meet. A credit to the company, I would give him alone 5 starsResponse from Heritage Volkswagen Van Centre BristolNov 13, 2023Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
- Rating 4.0Nov 8, 2023It’s a shame my car couldn’t be picked up from my house as arranged, because the driver wasn’t in. So I drove my car in - my wait was 2 and a half hours. It seemed a long wait but I was kept up to date with the progress and of my car.Response from Heritage Volkswagen Van Centre BristolNov 10, 2023Good morning Debbie, thanks for taking the time to feedback, please let us know if we can be of further assistance.
- Rating 1.0Aug 18, 2023A while you wait MOT turned into a 6hr one. Classic Heritage. Worse dealer ever never get anything right.Response from Heritage Volkswagen Van Centre BristolAug 24, 2023Thank you for taking the time to post your review and apologise that you feel the experience you have received is not up to our usual high standards. The feedback has been passed on to the relevant dealership, however please email us at customerfeedback@ha-limited.co.uk if we can be of further assistance.
- Rating 5.0Jul 3, 2023Great feedback we have had great service.Response from Heritage Volkswagen Van Centre BristolJul 13, 2023Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
- Rating 5.0Jun 6, 2023Fantastic service very welcoming and efficientResponse from Heritage Volkswagen Van Centre BristolJun 30, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 27, 2023Excellent communication with various members of staff, keeping us updated on our order. Alex was incredibly thorough with showing us the features of our new car and kindly along with a colleague drove our new car out of Bristol,to a quieter place,as my wife is still recovering from a heart attack and I'm too disabled to be a confident driver.Excellent all round service from everyone we've dealt with. Highly recommended.
- Rating 5.0May 17, 2023Great service thank you
- Rating 4.0Mar 29, 2023As expected super support
- Rating 2.0Mar 8, 2023Everyone were very polite and approachable however this is the only reason I have given any star ratings. When ordering my new car the sales man didn’t no any of the cars standard equipment and proceeded to add everything on as an optional extra. I was not intill we had almost finished and I was very surprised at one of the extras was not standard he looked up what was standard. It termed out nerly everything I ordered was standard equipment. The sales man missed extras all together which I have had to ring up and add after and was not very knowledgeable on what some extras did. To top this all off I tryed to call and was told I would get a call back by the end of the day witch I never received. So I called back and the sales man had gone home. If it was not for the fact you are closer and more convenient than other VW stores I would have cancelled my order there and then. Over all they have all been very polite and the older Motability sales man seemed more knowledgeable but the rest was very poor.
- Rating 5.0Mar 6, 2023Brilliant, thank you for going above and beyond with your customer service.
- Rating 5.0Feb 15, 2023Thank you
- Rating 4.0Jan 17, 2023Good customer service
- Rating 5.0Dec 22, 2022Very good customer serviceResponse from Heritage Volkswagen Van Centre BristolDec 23, 2022Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
- Rating 5.0Dec 7, 2022Great service from BeccyResponse from Heritage Volkswagen Van Centre BristolDec 9, 2022Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
- Rating 1.0Dec 6, 2022Was messaged to say the van was ready and had to wait over an hour as it had not been valeted and some items that should not have passed the mot were not replaced. The worst thing is that the dealership has claimed they did not remove a panel/cover behind the drivers seat and replaced with some sort of cover with a completely different colour. Now going through the process of trying to establish where the panel is on top of that there is a bolt missing from the drivers seat that has not been put back on. I think VW bristol think just because it’s Moto Nikita they can treat us like it’s not our vehicle so why do we care. Just want the van back as it was given and not to be fobbed of with liesResponse from Heritage Volkswagen Van Centre BristolDec 9, 2022We are very sorry that you were unhappy with the experience. We aim to deliver a high level of customer service and we are sorry that we did not meet this for you. If you would like to give us more detail at customerfeedback@ha-limited.co.uk, we can look into this for you.
- Rating 5.0Nov 22, 2022Great serviceResponse from Heritage Volkswagen Van Centre BristolNov 22, 2022Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service
- Rating 4.0Sep 13, 2022Excellent 👌 👌Response from Heritage Volkswagen Van Centre BristolSep 20, 2022Hi Russel, thanks for taking the time to leave the great feedback and rating, it's much appreciated.
- Rating 3.0Aug 11, 2022The car wasn't ready there were faults with the car my mobilty scooter was dead in the car the salesman didn't know how to use the controls for electric seat..I could go on!Response from Heritage Volkswagen Van Centre BristolAug 17, 2022Hi Jane, thank you for taking the time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. If there are still faults remaining with the car and scooter, please due contact us at customerfeedback@ha-limited.co.uk so we can get these investigated