Motability Scheme at Group 1 Volkswagen Cheltenham

4.7
Rating 4.7
(44 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Tewkesbury Road
Cheltenham GL51 9AH
GB
Phone Number
Call Group 1 Volkswagen Cheltenham on 01242 222233
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sam Mckenzie
  • Rhiannon Howcroft
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Matt Naylor
  • Daniella Jackson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Cheltenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Cheltenham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Volkswagen Cheltenham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Cheltenham on 01242222233 to make an appointment with our Motability specialist.

Reviews at Group 1 Volkswagen Cheltenham

  • Rating 5.0
    Very helpful & friendly
  • Rating 5.0
    All safely back and serviced, not sure if you put antifreezevinvradiator with winter approaching?
    Response from Group 1 Volkswagen Cheltenham
    Good morning,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received. Please could you contact us at tellusmore@inchcape.co.uk with your contact details and vehicle registration and I can pass this along to site to contact you directly regarding your antifreeze.

    If you need any further assistance, please do not hesitate to contact us.
  • Rating 5.0
    Emily outshone !!
    Response from Group 1 Volkswagen Cheltenham
    Thank you so much for the glowing review, William! We're thrilled to hear that Emily made your experience exceptional. She truly is amazing! We'll be sure to pass along your kind words. We are looking forward to serving you again.
  • Rating 5.0
    It was very good.
    Response from Group 1 Volkswagen Cheltenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Sam was Very polite and helpful
    Response from Group 1 Volkswagen Cheltenham
    Good morning,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received. We greatly appreciate your kind words about Sam at our branch. It's wonderful to hear that he left such a positive impression on you.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 1.0
    Said car would b here in a week still haven't got it .
    Response from Group 1 Volkswagen Cheltenham
    Good afternoon Tracy,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    Please could you email us at tellusmore@inchcape.co.uk with your contact details and we can get this looked into for you.
  • Rating 5.0
    Very happy and it was a very enjoyable experience getting a new car from Volkswagen dealership.
    Response from Group 1 Volkswagen Cheltenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Just excellent no other words needed
    Response from Group 1 Volkswagen Cheltenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Rhiannon made it seamless :) very happy
    Response from Group 1 Volkswagen Cheltenham
    Hi Peter, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Rhiannon receives recognition for her fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Couldn’t have been easier, friendly and understanding staff who processed everything very quickly. Very happy customers :)
    Response from Group 1 Volkswagen Cheltenham
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Absolutely fantastic and wonderful experience
    Response from Group 1 Volkswagen Cheltenham
    Good afternoon Andrew,

    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Car was collected and returned and service was good
    Response from Group 1 Volkswagen Cheltenham
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Rihanna from Volkswagen Cheltenham was amazing kept us very informed about everything
    Response from Group 1 Volkswagen Cheltenham
    Hi Alan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Rihanna receives recognition for her fantastic customer service which she provided to you. Kind regards,
  • Rating 4.0
    Helpful
    Response from Group 1 Volkswagen Cheltenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great experience
    Response from Group 1 Volkswagen Cheltenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic staff, made to feel at ease.
    Response from Group 1 Volkswagen Cheltenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very friendly very helpful, I would highly recommend.
    Response from Group 1 Volkswagen Cheltenham
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Excellent
    Response from Group 1 Volkswagen Cheltenham
    Thank you for your high star rating.
  • Rating 5.0
    First class
    Response from Group 1 Volkswagen Cheltenham
    Thank you for your high star rating.
  • Rating 5.0
    A smooth handover facilitated by Dom.
    Response from Group 1 Volkswagen Cheltenham
    Thank you for the glowing review! I'm thrilled to hear that Dom ensured a seamless handover for you. We take pride in our commitment to excellent service, and it's fantastic to know that Dom's efforts made such a positive impact. If you have any further needs or questions, don't hesitate to reach out. We appreciate your support!

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