Motability Scheme at Mercedes-Benz Exeter
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Matford Park Road
Marsh Barton Trading Estate
Exeter EX2 8FD
GB
Phone Number
Call Mercedes-Benz Exeter on 01392 822700
01392 822700
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Shakira Hunt
- Tamara-Crystal Kemp-Stannett
- Jessamy Footitt
- Sam Ward
- Phil Cole
- Stephen Berndt
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Matthew Squire
- Richard Blackmore
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Mercedes-Benz Exeter
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Mercedes-Benz Exeter
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz Exeter can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz Exeter on 01392822700 to make an appointment with our Motability specialist.
Reviews at Mercedes-Benz Exeter
- Rating 5.0Nov 22, 2024Dealership arranged to collect and return my vehicle which is incredibly helpful. Great communication and overall customer service is the best I’ve experienced across multiple manufacturers.
- Rating 5.0Nov 19, 2024Exceptional customer service by Ola and Jess. We were treated with respect and kindness and not treated like second class citizens as we have with other dealerships. The whole experience was fantastic from start to finish and I love my new car.
- Rating 5.0Nov 12, 2024From the beginning they have been fantastic, explaining everything at each stage
- Rating 5.0Oct 31, 2024Friendly knowledgeable great show room really great experience
- Rating 5.0Jun 19, 2024Just tops all round 👍
- Rating 5.0Feb 29, 2024Perfect from start to finish.I was kept up to speed by telephone,the car was delivered all washed and hoovered.Response from Mercedes-Benz ExeterJun 14, 2024Hello Nicola, Thank you so much for your kind words! We are so happy to hear that the Exeter dealership was able to provide you with excellent service and it was perfect from start to finish. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, City west country.
- Rating 5.0Jan 4, 2024Friendly and efficientResponse from Mercedes-Benz ExeterJun 14, 2024Hello Charlotte, Thank you for the great review! We are pleased to hear that everyone was friendly and efficient. We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. City west country
- Rating 5.0Aug 12, 2023Superb
- Rating 5.0Aug 4, 2023Excellent customer service explained what was happening and when. Nice follow up call to go through the service information car was collected and delivered back
- Rating 5.0Jul 22, 2023Excellent
- Rating 5.0Jun 30, 2023G
- Rating 5.0Jun 8, 2023Excellent customer service & care. Lucy was my service coordinator, she was efficient and friendly. Explained things in a considerate way for myself( a lady of a certain age) yet was professional at all times.
- Rating 5.0May 15, 2023Very helpful staff, kept me upto date with progress car nice and clean on pick up
- Rating 5.0May 5, 2023Great customer service friendly reception made to feel welcome good video of my car
- Rating 5.0Feb 7, 2023Excellent customer service and care …… as always!!!
- Rating 5.0Jan 5, 2023Great professional experience from start to finish - many thanks 👍😀
- Rating 5.0Dec 6, 2022Great Customer service
- Rating 5.0Nov 2, 2022Execellent
- Rating 5.0Oct 28, 2022Excellent service, thank you 😀
- Rating 1.0Oct 7, 2022I've thought about this... but I am left disappointed with the service I had recently. My passenger airbag is not activated and I have an amber engine light on my dashboard. The service desk knew of these alerts- as notes were recorded against the car. The kind gentleman who collected and returned my car had reiterated these alerts along with a tyre query. So I had complete confidence with Mercedes. During the service a kind lady called to inform me she had no news to report yet on those alerts wow, great service I thought.
Yet, my car was delivered back with none of the faults cleared- both lights still on indicating a problem. I feel this area of service is a bit sloppy. Several key points missed to check the car was in a good condition before returning to me.
I am now waiting for someone to call me and book time to check these alerts. I don't have a passenger airbag working and I don't understand how the engine amber light is still on after a service? Fuel is not cheap- so there's more additional costs for me too.
Nice people but you need to review your procedures.