Motability Scheme at Marshall Hyundai Gloucester

4.8
Rating 4.8
(109 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Hyundai Gloucester

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
117 Bristol Road
Gloucester GL1 5SW
GB
Phone Number
Call Marshall Hyundai Gloucester on 01452 405706
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Tom Avery
  • Cordelia Mcconnon
  • Richard Bishop
  • James George
  • Mary Leivers
  • Liam Sealey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Paul Lansley
  • Lily Locke
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Hyundai Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Hyundai Gloucester

  • Rating 5.0
    Exceptional customer service from all staff
    Response from Marshall Hyundai Gloucester
    Good afternoon Josephine and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Hyundai Gloucester, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    I am satisfied
    Response from Marshall Hyundai Gloucester
    Thank you so much Stanislav. We really appreciate your 5 star review and kind words. Have a great day! Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent! Lovely lady friendly, informative, professional, all round brilliant!
    Response from Marshall Hyundai Gloucester
    Thank you so much Cary-ann. We really appreciate your 5 star review and kind words. Have a great day! Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very easy, the collection and return was very smooth
    Response from Marshall Hyundai Gloucester
    Good morning David and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Hyundai Gloucester, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    They were very helpful and quick with placing my order and made it their top priority! I’m very happy with their service!
    Response from Marshall Hyundai Gloucester
    Good morning Jayden and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Hyundai Gloucester, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    James was really friendly and helpful, making sure that I got the right car and then making sure that I knew everything I needed to before driving it away
    Response from Marshall Hyundai Gloucester
    Good evening Rebecca and thank you for taking the time to leave your comments and 5 star review for James and the team at Marshall Hyundai Gloucester, we really appreciate it. Wishing you many happy miles in your new car! Kind regards, Jeremy, Marshall Motor Group.
  • Rating 4.0
    Very kind and helpful
    Response from Marshall Hyundai Gloucester
    Good afternoon Diane and thank you for taking the time to leave your feedback and 4 star review for the team at Marshall Hyundai Gloucester, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Overall it was a great experience.Mary was very patient empathetic and understanding of my medical conditions and issues surrounding these as to making sure I received the correct car I wanted and needed.Even the manager helped out by giving me excess time to arrange my insured driver.From the initial meeting with Mary to the hand over it was an amazing experience which was done with respect and care.Thank you for everything.
    Response from Marshall Hyundai Gloucester
    Good evening Alex and thank you for taking the time to leave your feedback and 5 star rating for Mary and the team at Marshall Hyundai Gloucester, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Brilliant very helpful my me feel welcome
    Response from Marshall Hyundai Gloucester
    Good afternoon Kenneth and thank you for taking the time to leave a review. We really appreciate your 5 star rating and comments for the Marshall Hyundai Gloucester team! We look forward to welcoming you back to the centre. Kind regards, Jason, Marshall Motor Group.
  • Rating 3.0
    Okay but certainly not customer priority
    Response from Marshall Hyundai Gloucester
    Good afternoon and thank you for taking the time to leave a review. We are disappointed to note your comments and 3 star rating and would be grateful if you could email your preferred contact details to reviews.hyundai@marshall.co.uk so a member of our management team can contact you directly to discuss. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 2.0
    I am a disabled driver using a motobility car. I was extremely disappointed that you no longer have a collection service which meant I had to sit around the showroom. I received a text confirming my booking time (1pm), but when I got there I was told the mechanics are at lunch and the appointment was 1:30. Even though the car was valeted the boot wasn't touched. Very disappointed. I can be contacted on my mobile: 07847 395968 to discuss this further
    Response from Marshall Hyundai Gloucester
    Good afternoon Elaine. We are disappointed to read your comments and would be grateful if you could please email your preferred contact details to reviews.hyundai@marshall.co.uk. A member of our management team will then contact you to discuss your review. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Absolutely Excellent!!! Richard couldn’t have been nicer. From making enquiries and going through all the paperwork to finally handing over the keys he was so friendly and supportive. He helped set up my phone with car and showed us how things worked. Nothing was too much trouble and we weren’t rushed and were made to feel so welcome. This is my first motability car and thanks to Richard he made it extra special for me. Very excited to have some independence back and we LOVE the car!! Thankyou 🥰
    Response from Marshall Hyundai Gloucester
    Good morning Joanne. Thank you for taking the time to leave such lovely comments and a 5 star review for Richard and the team at Marshall Hyundai Gloucester, it's much appreciated. We look forward to welcoming you back to the dealership again soon. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Very good
    Response from Marshall Hyundai Gloucester
    Good afternoon Jaroslav, thank you for your 5 star rating, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 4.0
    Mary was lovely
    Response from Marshall Hyundai Gloucester
    Good afternoon Jasmine, thank you for taking the time to leave a review. We really appreciate your 4 star rating and will pass on your comments to Mary and the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Very friendly and professional
    Response from Marshall Hyundai Gloucester
    Good morning Ronald. Thank you for taking the time to leave your feedback and 5 star review for Marshall Hyundai Gloucester, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Mary was very polite and helpful
    Response from Marshall Hyundai Gloucester
    Good afternoon Richard. Thank you for taking the time to leave your feedback and 5 star review for Mary and the team at Marshall Hyundai Gloucester, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Everything just went smoothly from start to finish, cordelia was on the ball and very knowledgeable and helped made the process easier than we anticipated it to be.
    Response from Marshall Hyundai Gloucester
    Good afternoon Robert. Thank you for taking the time to leave your feedback and 5 star rating for Marshall Hyundai Gloucester, we really appreciate it. Cordelia and all the team look forward to welcoming you back to the business again soon. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Great customer service very happy with the service.
    Response from Marshall Hyundai Gloucester
    Good morning Kim. Thank you for taking the time to leave your comments and 5 star review for Marshall Hyundai Gloucester, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Great customer service knew what they was doing also knew about how too deal with dissability customers
    Response from Marshall Hyundai Gloucester
    Good afternoon Mark. Thank you for your comments and 5 star review of Marshall Hyundai Gloucester, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Hyundai Gloucester
    Good afternoon Julie. Thank you for taking the time to leave a 5 star review for Marshall Hyundai Gloucester, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jeremy, Marshall Motor Group.

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