Motability Scheme at Ocean BMW Plymouth

Motability Scheme at Ocean BMW Plymouth

4.8
Rating 4.8
(76 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 16:00Closed Today
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Contact information

Address
St. Modwen House
Longbridge Road
Marsh Mills PL6 8LD
GB
Get directions
Phone Number
Call Ocean BMW Plymouth on 01752 202828
01752 202828
01752 202828
Website

Visit dealer website

Email

jonathan.mcquade@oceanplymouth.bmw-net.co.uk

Feedback

Leave dealer feedback

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 16:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 16:00
SundayClosed

Motability Scheme specialists:

  • James Smith
  • Kalam Uddin
  • Jasmin Rice
  • Dean Braddon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Toby Yates
  • Mitchell Henwood
  • Simon Messum
  • Alex Lee
  • Joe Suggett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ocean BMW Plymouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ocean BMW Plymouth

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease.

Ocean BMW Plymouth can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Ocean BMW Plymouth on 01752202828 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Ocean BMW Plymouth

  • Rating 5.0
    Outstanding total professional friendly service as you would expect from a main dealer….
    Response from Ocean BMW Plymouth
    Hello Derek,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received outstanding and professional service during your visit to Ocean BMW Plymouth. Our team strives to provide the best experience possible, and it's rewarding to know that we met your expectations.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    The Ocean BMW Plymouth Team
  • Rating 3.0
    It was all automated , no contact with another person, not very helpful if you had any questions to ask anyone
    Response from Ocean BMW Plymouth
    Hello Andrew,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear that your experience felt impersonal and lacked the opportunity for direct interaction. At Ocean BMW Plymouth, we strive to provide a supportive and engaging experience for all our customers, and your comments are invaluable in helping us improve.

    If you have any specific questions or need further assistance, please feel free to reach out to us directly on 01752 202 828. We're here to help and would love the opportunity to address any concerns you may have.

    Thank you once again for your feedback, and we hope to serve you better in the future.

    Best regards,

    Ocean BMW Plymouth Team
  • Rating 5.0
    Jasmine rice was very attentive and nothing was too much trouble.
    Response from Ocean BMW Plymouth
    Dear Mavis,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Jasmine provided you with attentive service and made your experience with us a positive one. Your kind words and perfect rating mean a lot to our team, and we are delighted to know that we could meet your expectations.

    At Ocean BMW Plymouth, we strive to ensure that every customer feels valued and supported, and it is rewarding to hear that Jasmine's efforts made a difference during your visit. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you once again for your review. We look forward to welcoming you back in the future.

    Warm regards,

    The Ocean BMW Plymouth Team
  • Rating 5.0
    I dealt with a lovely young lady called Jasmine who was absolutely amazing
    Response from Ocean BMW Plymouth
    Hello Lauren,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear about your positive experience with Jasmine. She is indeed a valued member of our team, and we're delighted to know she made your visit to Ocean BMW Plymouth so memorable. Your feedback is greatly appreciated and will be shared with Jasmine and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Ocean BMW Plymouth Team
  • Rating 5.0
    I had a great experience with BMW. Ben was very helpful. The car is lovely.
    Response from Ocean BMW Plymouth
    Hello Stacey,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a great experience with us at Ocean BMW Plymouth. It's fantastic to know that Ben was able to assist you and that you're enjoying your lovely new car. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Ocean BMW Plymouth Team
  • Rating 5.0
    It was very good
    Response from Ocean BMW Plymouth
    Hello John,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with us at Ocean BMW Plymouth. Your feedback is incredibly valuable, and we're delighted that we could meet your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Ocean BMW Plymouth Team
  • Rating 5.0
    Service was excellent outstanding sue the advisor could not have been more helpful and accommodating
    Response from Ocean BMW Plymouth
    Dear Ian,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with our service. Sue will be delighted to know that her efforts to be helpful and accommodating made a positive impact on your visit. Your kind words and perfect rating are greatly appreciated and motivate us to continue providing outstanding service to all our customers.

    If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Ocean BMW Plymouth in the future.

    Best regards,

    Ocean BMW Plymouth Team
  • Rating 5.0
    jasmine was very helpful and knowledgeable
    Response from Ocean BMW Plymouth
    Dear Lauren,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Jasmine was able to assist you with her helpful and knowledgeable service. At Ocean BMW Plymouth, we strive to provide the best experience for our customers, and it is always rewarding to know when we have succeeded. Your feedback is greatly appreciated and will be shared with Jasmine and the team. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Ocean BMW Plymouth Team
  • Rating 5.0
    We communicated by phone and email. We also made two visits to the showroom. Both visits went well and they wete extremely helpful.
    Response from Ocean BMW Plymouth
    Dear Mavis,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your interactions with our team, both over the phone and during your visits to our showroom, were positive and helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we were able to meet your expectations.

    We strive to provide the best possible service to all our customers, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Ocean BMW Plymouth.

    Best regards,

    [Your Name]
    [Your Position]
    Ocean BMW Plymouth
  • Rating 5.0
    Nothing was to much bother every single thing was explained in detail
    Very good service will use again
    Response from Ocean BMW Plymouth
    Hello Michael M.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us at Ocean BMW Plymouth. Our team always strives to provide detailed explanations and ensure that nothing is too much trouble for our customers. It's wonderful to know that our service met your expectations and that you plan to use us again. We look forward to welcoming you back in the future!

    Best regards,
    The Ocean BMW Plymouth Team
  • Rating 5.0
    James was outstanding from start to finish with the purchase of our new car.
    Response from Ocean BMW Plymouth
    Dear David W.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that James provided outstanding service throughout your car purchase. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. We strive to offer the best service possible, and your perfect rating is a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Ocean BMW Plymouth
  • Rating 5.0
    Very pleased with my handover at Ocean Plymouth BMW. James Smith talked me through everything I needed to know.
    Response from Ocean BMW Plymouth
    Dear Michael J.,

    Thank you so much for taking the time to share your positive experience with us at Ocean BMW Plymouth. We are thrilled to hear that you were very pleased with your handover and that James Smith was able to guide you through everything you needed to know. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Ocean BMW Plymouth Team
  • Rating 5.0
    An amazing helpful advisor! 5stars experience
    Response from Ocean BMW Plymouth
    Dear Vanesa V.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a 5-star experience with our advisor. Providing exceptional service is our top priority, and it's incredibly rewarding to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Ocean BMW Plymouth in the future.

    Best regards,
    The Motability Scheme Team at Ocean BMW Plymouth
  • Rating 5.0
    Great support and regular updates from Evie & the BMW team, thank you.
    Response from Ocean BMW Plymouth
    Dear Luisa D.,

    Thank you so much for your wonderful review! We are thrilled to hear that you received great support and regular updates from Evie and the BMW team. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations. We strive to provide the best service possible, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Ocean BMW Plymouth
  • Rating 5.0
    Very attentive, informative, quick and polite service.5stars ,super happy with everything . Thank You x
    Response from Ocean BMW Plymouth
    Hello Vanesa V.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our service at Ocean BMW Plymouth. Our team strives to provide attentive, informative, and polite service to all our customers, and it's fantastic to know that we met your expectations. Your happiness is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    The Ocean BMW Plymouth Team
  • Rating 5.0
    Sue was really helpful informative and experienced. The service was great and quick.
    Thank you
    Szilard
    Response from Ocean BMW Plymouth
    Dear Szilard,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a great experience with us at Ocean BMW Plymouth. Sue will be delighted to know that her helpfulness, knowledge, and efficiency made a positive impact on your visit.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Andrea B.
    Ocean BMW Plymouth
  • Rating 5.0
    Nothing was to much so helpful and friendly
    Response from Ocean BMW Plymouth
    Hello Michael M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ocean BMW Plymouth.

    Best regards,
    The Motability Scheme Team at Ocean BMW Plymouth
  • Rating 5.0
    Always a pleasure looking around the show room and talking to James Smith the Motability specialist.
    Response from Ocean BMW Plymouth
    Hello Michael J.,

    Thank you so much for your wonderful review! We're thrilled to hear that you enjoy visiting our showroom and that James Smith has been able to assist you effectively. It's always our goal to provide a welcoming and informative experience for our customers. We appreciate your feedback and look forward to seeing you again soon.

    Best regards,
    The Ocean BMW Plymouth Team
  • Rating 5.0
    Easy to book, drop off, and collect. Workmanship good as expected. Communication good
    Response from Ocean BMW Plymouth
    Dear Ieuan W.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found the booking, drop-off, and collection process easy and that our workmanship met your expectations. It's also great to know that our communication was satisfactory for you. Your feedback is incredibly valuable to us, and we are delighted to have provided you with a 5-star experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Ocean BMW Plymouth
  • Rating 5.0
    James was excellent and explained everything and more.
    Response from Ocean BMW Plymouth
    Dear David W.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had such a positive experience with James. It's wonderful to know that he was able to explain everything thoroughly and exceed your expectations. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ocean BMW Plymouth.

    Best regards,
    The Motability Scheme Team at Ocean BMW Plymouth

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