Motability Scheme at LSH Mercedes-Benz of Birmingham

4.7
Rating 4.7
(141 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00 10:00 - 16:00
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Welcome to Mercedes-Benz of Birmingham

Motability Scheme at LSH Mercedes-Benz of BirminghamMotability Scheme at LSH Mercedes-Benz of Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. LSH Mercedes-Benz of Birmingham can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact LSH Mercedes-Benz of Birmingham on 01213777800 to make an appointment with our Motability specialist.

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Contact information

Address
144 Bromford Lane
Erdington
Birmingham B24 8DE
GB
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Phone Number
Call LSH Mercedes-Benz of Birmingham on 0121 377 7800
0121 377 7800
0121 377 7800
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 13:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stephen Anderson
  • Valarie Herne
  • Gino Blackwood
  • Rachael Wolliston
  • Jack Wolsey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Lisa Smith
  • Molly Cockbill
  • Amy Sangha
We recommend calling and booking an appointment before visiting.
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Accessibility features at LSH Mercedes-Benz of Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at LSH Mercedes-Benz of Birmingham

  • Rating 5.0
    Rachael over at the erdington Mercedes branch was amazing she made it so easy for the handover was smooth no complaints she’s been supportive the whole journey
  • Rating 5.0
    Thanks to Steph, buying a car at Mercedes was a great experience. I appreciate all there help and was fast, honest and professional.
  • Rating 5.0
    Very professional easy to understand excellent sevice
  • Rating 5.0
    Excellent Service
  • Rating 5.0
    It was fantastic experience especially Mr Steph is a brilliant man. He was super helpful.
  • Rating 5.0
    Steph was absolutely Amazing from start to finish, he has been so helpful during the whole process. Excellent customer service!
    Definitely would go back to him each time i come back in.
  • Rating 5.0
    Excellent customer service. Went above and beyond to have everything in order for the day of collection. Kept informed at all times. The presentation and hand over of the car was a unique experience. Thank you very much for the opportunity, experience and my new car.
  • Rating 5.0
    5 star all the way. Got everything sorted in an hour while I had a lovely cappuccino. Definitely recommend, he was very friendly, helpful and knowledgeable. Thanks again
  • Rating 5.0
    Steph from Mercedes Birmingham was amazing his customer service was the best and overall he made us feel really welcome
  • Rating 5.0
    Excellent very happy with the dealers service
  • Rating 5.0
    My experience was 5star could not have been better honestly Steph went above and beyond very pleased.
  • Rating 5.0
    I had Steph dealing with my new motability order and honestly such a great man. Was of great help, hoping to see him again on collection. Great customer service!
  • Rating 5.0
    Friendly staff answered all my questions.
  • Rating 5.0
    Very happy with the whole process. Everything was explained to me in detail, excellent customer services. I am very pleased that I got to order the car that I really wanted and I don’t have to wait for it very long either. Also Steph extended my existing lease for me. Thank you very much!
  • Rating 4.0
    Very helpful no hassle at all very happy with everything
    Response from LSH Mercedes-Benz of Birmingham
    Hello Shazana M.,

    Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our service helpful and hassle-free. Your satisfaction is our top priority, and it's wonderful to know that you are happy with your experience at LSH Mercedes-Benz of Birmingham.

    If there's anything more we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,

    [Your Name]
    LSH Mercedes-Benz of Birmingham
  • Rating 5.0
    Very nice very helpful and friendly explained everything about the scheme and how it works so nicely
    Response from LSH Mercedes-Benz of Birmingham
    Hi Gurvinder, This is great to know, thank you for letting us know,
  • Rating 5.0
    The service advisor was very professional. He is an asset to the company. I appreciate the professional service he provided for us.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Gertrude, This is really good to know of your experience,
  • Rating 5.0
    Steph, a great guy.
    Talked me through every step from start to finish.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Avtar, Thanks so much for the great review, this is great to know
  • Rating 5.0
    Excellent customer care and service from placing order to delivery of vehicle. Cannot fault Steph. Keep up the excellent work. Thank you Steph
    Response from LSH Mercedes-Benz of Birmingham
    Hi Shahanara, Thanks for the great review, this is great to know,
  • Rating 5.0
    Exceptional customer service received from both Ziyaad and Steph. They were very polite and professional and made us feel very welcome. They answered all of our questions and I cannot praise them enough for their service. The way the car was presented to us was absolutely amazing! Very happy with everything!
    Response from LSH Mercedes-Benz of Birmingham
    HI Joga, This is lovely to know, thanks for the amazing review

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