Motability Scheme at LSH Mercedes-Benz of Birmingham
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Mercedes-Benz of Birmingham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. LSH Mercedes-Benz of Birmingham can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact LSH Mercedes-Benz of Birmingham on 01213777800 to make an appointment with our Motability specialist.
Contact information
Address
144 Bromford Lane
Erdington
Birmingham B24 8DE
GB
Phone Number
Call LSH Mercedes-Benz of Birmingham on 0121 377 7800
0121 377 7800
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Stephen Anderson
- Valarie Herne
- Gino Blackwood
- Rachael Wolliston
- Jack Wolsey
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Lisa Smith
- Molly Cockbill
- Amy Sangha
We recommend calling and booking an appointment before visiting.
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Accessibility features at LSH Mercedes-Benz of Birmingham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at LSH Mercedes-Benz of Birmingham
- Rating 5.0Sep 9, 2025Excellent customer service. Went above and beyond to have everything in order for the day of collection. Kept informed at all times. The presentation and hand over of the car was a unique experience. Thank you very much for the opportunity, experience and my new car.
- Rating 5.0Sep 8, 20255 star all the way. Got everything sorted in an hour while I had a lovely cappuccino. Definitely recommend, he was very friendly, helpful and knowledgeable. Thanks again
- Rating 5.0Sep 4, 2025Steph from Mercedes Birmingham was amazing his customer service was the best and overall he made us feel really welcome
- Rating 5.0Sep 2, 2025Excellent very happy with the dealers service
- Rating 5.0Aug 26, 2025My experience was 5star could not have been better honestly Steph went above and beyond very pleased.
- Rating 5.0Aug 15, 2025I had Steph dealing with my new motability order and honestly such a great man. Was of great help, hoping to see him again on collection. Great customer service!
- Rating 5.0Aug 14, 2025Friendly staff answered all my questions.
- Rating 5.0Aug 13, 2025Very happy with the whole process. Everything was explained to me in detail, excellent customer services. I am very pleased that I got to order the car that I really wanted and I don’t have to wait for it very long either. Also Steph extended my existing lease for me. Thank you very much!
- Rating 4.0Jul 15, 2025Very helpful no hassle at all very happy with everything
- Rating 5.0Jun 21, 2025Very nice very helpful and friendly explained everything about the scheme and how it works so nicelyResponse from LSH Mercedes-Benz of BirminghamJun 23, 2025Hi Gurvinder, This is great to know, thank you for letting us know,
- Rating 5.0May 27, 2025The service advisor was very professional. He is an asset to the company. I appreciate the professional service he provided for us.Response from LSH Mercedes-Benz of BirminghamMay 28, 2025Hi Gertrude, This is really good to know of your experience,
- Rating 5.0Apr 15, 2025Steph, a great guy.
Talked me through every step from start to finish.Response from LSH Mercedes-Benz of BirminghamApr 16, 2025Hi Avtar, Thanks so much for the great review, this is great to know - Rating 5.0Mar 31, 2025Excellent customer care and service from placing order to delivery of vehicle. Cannot fault Steph. Keep up the excellent work. Thank you StephResponse from LSH Mercedes-Benz of BirminghamApr 1, 2025Hi Shahanara, Thanks for the great review, this is great to know,
- Rating 5.0Mar 28, 2025Exceptional customer service received from both Ziyaad and Steph. They were very polite and professional and made us feel very welcome. They answered all of our questions and I cannot praise them enough for their service. The way the car was presented to us was absolutely amazing! Very happy with everything!Response from LSH Mercedes-Benz of BirminghamMar 31, 2025HI Joga, This is lovely to know, thanks for the amazing review
- Rating 5.0Mar 24, 2025It was a seamless process and positive experience from beginning to end.Response from LSH Mercedes-Benz of BirminghamMar 25, 2025HI Velma, Thanks for the lovely review,
- Rating 5.0Mar 24, 2025We had a guy called Haddy he was amazing helped guided us from day one. Very friendly polite went the extra mile to make sure we are making the right choice decision about the car.Response from LSH Mercedes-Benz of BirminghamMar 25, 2025Hi Gurvinder, Thanks for the review of your experience, this is great to know,
- Rating 5.0Mar 18, 2025Very goodResponse from LSH Mercedes-Benz of BirminghamMar 19, 2025Hi Zebun, Thanks for the 5-Star review,
- Rating 5.0Mar 11, 2025I would just like to take this opportunity to thank Steph at mercedes benz erdington.
From the first handshake and smile until the very end including the handover wishing me luck. I feel Steph is a asset to Mercedes Benz and without doubt a peoples person, his communication competence and knowledge along with the experience he had brought foward in our communication was second to non. He was very helpful through every stage and took on as much as he could to create a harmmonius user freindly experiance.
I thourly enjoyed the Mercedes benz experience, i feel Steph had a big part to play in this. Wishing steph and mercedes benz a prospourus 2025Response from LSH Mercedes-Benz of BirminghamMar 12, 2025Hi Wwajid, Thanks for the 5-Star review, we are really pleased to learn of your experience, - Rating 5.0Mar 10, 2025Everything was good
Very helpful and friendly
Thank youResponse from LSH Mercedes-Benz of BirminghamMar 11, 2025Hi Rajan, Thanks for the 5-Star review, this is great to know, - Rating 5.0Mar 6, 2025Very happy to help staff went above and behond rachel who assisted us was such an amazing person made us feal very welcome and answered every think we wanted to knowResponse from LSH Mercedes-Benz of BirminghamMar 7, 2025Hi Michele, This is great to know, thanks for the review
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our service helpful and hassle-free. Your satisfaction is our top priority, and it's wonderful to know that you are happy with your experience at LSH Mercedes-Benz of Birmingham.
If there's anything more we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future.
Best regards,
[Your Name]
LSH Mercedes-Benz of Birmingham