Motability Scheme at LSH Mercedes-Benz of Birmingham

4.6
Rating 4.6
(93 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00Closed Today
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Welcome to Mercedes-Benz of Birmingham

Motability Scheme at LSH Mercedes-Benz of BirminghamMotability Scheme at LSH Mercedes-Benz of Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. LSH Mercedes-Benz of Birmingham can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact LSH Mercedes-Benz of Birmingham on 01213777800 to make an appointment with our Motability specialist.

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Contact information

Address
144 Bromford Lane
Erdington
Birmingham B24 8DE
GB
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Phone Number
Call LSH Mercedes-Benz of Birmingham on 0121 377 7800
0121 377 7800
0121 377 7800
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Stephen Anderson
  • Valarie Herne
  • Mangal Panesar
  • Aqeem Ahmid
  • Rachael Wolliston
  • Syed Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Lisa Smith
  • Amy Sangha
We recommend calling and booking an appointment before visiting.
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Accessibility features at LSH Mercedes-Benz of Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at LSH Mercedes-Benz of Birmingham

  • Rating 5.0
    It was really fast and easy to complete, I was really scared on how long it would take as it is my first time getting a new car but the process was really easy and Mercedes made me feel really comfortable.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Abdul, Thanks so much for letting us know and I am really pleased we were able to help you
  • Rating 5.0
    Great!
    Response from LSH Mercedes-Benz of Birmingham
    Hi Rukhsana, Thanks for the fantastic 5-Star review
  • Rating 5.0
    It was a very positive experience Steph was very helpful and went out his way to support me he kept me update

    I would like to thank him
    Response from LSH Mercedes-Benz of Birmingham
    Hi Rukya, Thanks for the great review, we will let Steph know of this review,
  • Rating 5.0
    A huge thank you to Syed and Ziyaad from Mercedes they helped us out in so many ways and were so patient. They also provided exceptional service to us. The whole process was very smooth and quick!
    Response from LSH Mercedes-Benz of Birmingham
    Hi Sabrin, So pleased to hear of the assistance from Syed and Ziyaad,
  • Rating 5.0
    Could not be better, perfect
    Response from LSH Mercedes-Benz of Birmingham
    Hi Matthew, Thanks for the great 5-Star review,
  • Rating 5.0
    Very friendly service by sales man aqeem ahmid
    Response from LSH Mercedes-Benz of Birmingham
    Hi Shaida, Thanks for the great review, really pleased to learn of this
  • Rating 5.0
    Polite staff good service
    Response from LSH Mercedes-Benz of Birmingham
    Hi Jordan, Thanks for the 5-Star review
  • Rating 5.0
    A*
    Response from LSH Mercedes-Benz of Birmingham
    Hi Mohammed , Thanks for the 5-Star survey
  • Rating 5.0
    The process was smooth. My dealer was helpful.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Abdifatah, Thanks for the 5-Star review, very pleased to learn of this
  • Rating 5.0

    I had a great experience at LSH Mercedes Benz of Birmingham when getting a car, the process was enjoyable and I was supported along the way.
    I wanted to take a moment to acknowledge the incredible support and expertise that Steph Anderson provided. His insights and guidance have been invaluable, and his willingness to assist has made a significant difference in our progress.
    Thank you for having such a skilled member on board!
    Response from LSH Mercedes-Benz of Birmingham
    Hi Naheed, Thanks so much for letting us know, this is really great to hear
  • Rating 5.0
    I wanted to take a moment to share my positive experience with the Motability service I received from Mercedes, particularly from Stephen. From start to finish, Stephen made the entire process incredibly easy and smooth. His professionalism and attention to detail truly stood out, and he was always ready to assist with any questions I had.

    I’m very happy with my new vehicle and grateful for the exceptional service. I would definitely give Stephen a 5-star rating for his outstanding support. Thank you
    Response from LSH Mercedes-Benz of Birmingham
    Hi Jahriah, Thanks for the great experience review, this is really good to hear
  • Rating 5.0
    Steph was so friendly and helpful.
    Thanks
    Response from LSH Mercedes-Benz of Birmingham
    Hi Muhammad, Thanks for the 5-Star review,
  • Rating 5.0
    Steph Anderson was absolutely amazing. Explained everything and was there if I ever needed to get in touch with him. He was a pleasure to work with. Definately will deal with him again 😊 everything ran very smoothly and no stress at all 👍👍
    Response from LSH Mercedes-Benz of Birmingham
    Hi Jaiya, This is great to learn, so pleased to know of this,
  • Rating 5.0
    The handover went smoothly.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Melvilina, Thanks for the great review, we are pleased to learn of this
  • Rating 5.0
    Very good experience, polite staff. Mo was very helpful, effective and caring.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Paul, This is great to hear, thanks for letting us know, glad to hear Mo was helpful,
  • Rating 3.0
    They did ask whether I want the car wash and vacuum I said yes however The washed it but they didn’t vacuum it
    Response from LSH Mercedes-Benz of Birmingham
    Hi Janet, Sorry to learn of this, please accept my apologies, I will feed this back to the management team,
  • Rating 5.0
    They was a nice staffs
    Response from LSH Mercedes-Benz of Birmingham
    Hi Gary, Thank you for letting us know of your experience, this is great to hear
  • Rating 5.0
    Very pleasant staff explaining everything clearly
    Response from LSH Mercedes-Benz of Birmingham
    Hi Shane, Thanks for the lovely review,
  • Rating 5.0
    Lisa was great! She made sure I was aware and updated throughout the process. Great job
    Response from LSH Mercedes-Benz of Birmingham
    HI Monwara, Thanks for the great review about your Lisa, Tracey
  • Rating 5.0
    Excellent service
    Response from LSH Mercedes-Benz of Birmingham
    Hi Matthew, Thank you for the 5-Star review, Tracey

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