Motability Scheme at LSH Mercedes-Benz of Birmingham

4.7
Rating 4.7
(123 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00 10:00 - 16:00

Welcome to Mercedes-Benz of Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. LSH Mercedes-Benz of Birmingham can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact LSH Mercedes-Benz of Birmingham on 01213777800 to make an appointment with our Motability specialist.

Contact information

Address
144 Bromford Lane
Erdington
Birmingham B24 8DE
GB
Phone Number
Call LSH Mercedes-Benz of Birmingham on 0121 377 7800
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 13:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stephen Anderson
  • Valarie Herne
  • Aqeem Ahmid
  • Rachael Wolliston
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Lisa Smith
  • Amy Sangha
We recommend calling and booking an appointment before visiting.
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Accessibility features at LSH Mercedes-Benz of Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at LSH Mercedes-Benz of Birmingham

  • Rating 5.0
    Excellent customer care and service from placing order to delivery of vehicle. Cannot fault Steph. Keep up the excellent work. Thank you Steph
    Response from LSH Mercedes-Benz of Birmingham
    Hi Shahanara, Thanks for the great review, this is great to know,
  • Rating 5.0
    Exceptional customer service received from both Ziyaad and Steph. They were very polite and professional and made us feel very welcome. They answered all of our questions and I cannot praise them enough for their service. The way the car was presented to us was absolutely amazing! Very happy with everything!
    Response from LSH Mercedes-Benz of Birmingham
    HI Joga, This is lovely to know, thanks for the amazing review
  • Rating 5.0
    It was a seamless process and positive experience from beginning to end.
    Response from LSH Mercedes-Benz of Birmingham
    HI Velma, Thanks for the lovely review,
  • Rating 5.0
    We had a guy called Haddy he was amazing helped guided us from day one. Very friendly polite went the extra mile to make sure we are making the right choice decision about the car.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Gurvinder, Thanks for the review of your experience, this is great to know,
  • Rating 5.0
    Very good
    Response from LSH Mercedes-Benz of Birmingham
    Hi Zebun, Thanks for the 5-Star review,
  • Rating 5.0
    I would just like to take this opportunity to thank Steph at mercedes benz erdington.

    From the first handshake and smile until the very end including the handover  wishing me luck. I feel Steph is a asset to Mercedes Benz and without doubt a peoples person, his communication competence and knowledge along with the experience he had brought foward in our communication  was second to non. He was very helpful through every stage and took on as much as he could to create a harmmonius user freindly experiance.

    I thourly enjoyed the Mercedes benz experience,  i feel Steph had a big part to play in this. Wishing steph and mercedes benz a prospourus 2025
    Response from LSH Mercedes-Benz of Birmingham
    Hi Wwajid, Thanks for the 5-Star review, we are really pleased to learn of your experience,
  • Rating 5.0
    Everything was good
    Very helpful and friendly
    Thank you
    Response from LSH Mercedes-Benz of Birmingham
    Hi Rajan, Thanks for the 5-Star review, this is great to know,
  • Rating 5.0
    Very happy to help staff went above and behond rachel who assisted us was such an amazing person made us feal very welcome and answered every think we wanted to know
    Response from LSH Mercedes-Benz of Birmingham
    Hi Michele, This is great to know, thanks for the review
  • Rating 5.0
    Gr8 service,
    Gr8 comms
    Response from LSH Mercedes-Benz of Birmingham
    Hi Jason, Thanks for the 5-Star review,
  • Rating 5.0
    Excellent
    Response from LSH Mercedes-Benz of Birmingham
    Hi Gloria, Thanks for the 5-Star review,
  • Rating 5.0
    Amazing experience, nice, easy, smooth process. Lovely staff.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Danyaal, Thanks for the great review,
  • Rating 5.0
    The staff is so nice to me
    Response from LSH Mercedes-Benz of Birmingham
    Hi Keiron, This is great to hear, thanks for the review
  • Rating 5.0
    Absoloutely fantastic. Rachel was so sweet and caring when it came to my mobility needs and hand over for the car. Shes amazing such a lovely passionate person which made me feel at ease as this mobility vehicle for me is a big help
    Response from LSH Mercedes-Benz of Birmingham
    Hi Akhtar, Thank you for the great review, so pleased to learn of your experience,
  • Rating 5.0
    Excellent as always, and thank you for everything.
    Response from LSH Mercedes-Benz of Birmingham
    HI Mohammed, Thanks for the great review, this is great to know
  • Rating 5.0
    Very Good, professional and helpful
    Response from LSH Mercedes-Benz of Birmingham
    Hi Angel, Thanks for the lovely review,
  • Rating 5.0
    Yes good experience well looked after
    Response from LSH Mercedes-Benz of Birmingham
    Hi Harjinder, Thanks for letting us know of your experience,
  • Rating 5.0
    Brilliant
    Response from LSH Mercedes-Benz of Birmingham
    Hi Jacqueline, Thanks for the great review
  • Rating 5.0
    More access with my type of wheelchair people were very friendly and help us so much
    Response from LSH Mercedes-Benz of Birmingham
    Hi Melanie, Thank you for letting us know, I will pass your comments to our management team
  • Rating 5.0
    Brilliant experience. Steph was professional as always. Would recommend your service at Mercedes Benz Erdington.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Lorraine, Thanks for the great review, so pleased to learn of this
  • Rating 5.0
    Excellent customer care and service. Very knowledgeable and honest. STEPH WAS EXCELLENT
    Sujeta B.
    Response from LSH Mercedes-Benz of Birmingham
    Hi Shahanara, Thanks for the great review

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