The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Mercedes-Benz of Birmingham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. LSH Mercedes-Benz of Birmingham can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact LSH Mercedes-Benz of Birmingham on 01213777800 to make an appointment with our Motability specialist.
Contact information
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Showroom details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:30 |
Tuesday | 08:00 - 18:30 |
Wednesday | 08:00 - 18:30 |
Thursday | 08:00 - 18:30 |
Friday | 08:00 - 18:30 |
Saturday | 08:00 - 13:00 |
Sunday | Closed |
Motability Scheme specialists:
- Stephen Anderson
- Valarie Herne
- Mangal Panesar
- Aqeem Ahmid
- Rachael Wolliston
- Syed Ahmed
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:30 |
Tuesday | 08:00 - 18:30 |
Wednesday | 08:00 - 18:30 |
Thursday | 08:00 - 18:30 |
Friday | 08:00 - 18:30 |
Saturday | 08:00 - 14:00 |
Sunday | Closed |
Motability service specialists:
- Lisa Smith
- Molly Cockbill
- Amy Sangha
Accessibility features at LSH Mercedes-Benz of Birmingham
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at LSH Mercedes-Benz of Birmingham
- Rating 5.0Nov 1, 2024Polite staff good serviceResponse from LSH Mercedes-Benz of BirminghamNov 5, 2024Hi Jordan, Thanks for the 5-Star review
- Rating 5.0Oct 31, 2024A*Response from LSH Mercedes-Benz of BirminghamNov 1, 2024Hi Mohammed , Thanks for the 5-Star survey
- Rating 5.0Oct 29, 2024The process was smooth. My dealer was helpful.Response from LSH Mercedes-Benz of BirminghamOct 30, 2024Hi Abdifatah, Thanks for the 5-Star review, very pleased to learn of this
- Rating 5.0Oct 29, 2024
I had a great experience at LSH Mercedes Benz of Birmingham when getting a car, the process was enjoyable and I was supported along the way.
I wanted to take a moment to acknowledge the incredible support and expertise that Steph Anderson provided. His insights and guidance have been invaluable, and his willingness to assist has made a significant difference in our progress.
Thank you for having such a skilled member on board!Response from LSH Mercedes-Benz of BirminghamOct 30, 2024Hi Naheed, Thanks so much for letting us know, this is really great to hear - Rating 5.0Oct 29, 2024I wanted to take a moment to share my positive experience with the Motability service I received from Mercedes, particularly from Stephen. From start to finish, Stephen made the entire process incredibly easy and smooth. His professionalism and attention to detail truly stood out, and he was always ready to assist with any questions I had.
I’m very happy with my new vehicle and grateful for the exceptional service. I would definitely give Stephen a 5-star rating for his outstanding support. Thank youResponse from LSH Mercedes-Benz of BirminghamOct 30, 2024Hi Jahriah, Thanks for the great experience review, this is really good to hear - Rating 5.0Oct 28, 2024Steph was so friendly and helpful.
ThanksResponse from LSH Mercedes-Benz of BirminghamOct 29, 2024Hi Muhammad, Thanks for the 5-Star review, - Rating 5.0Oct 28, 2024Steph Anderson was absolutely amazing. Explained everything and was there if I ever needed to get in touch with him. He was a pleasure to work with. Definately will deal with him again 😊 everything ran very smoothly and no stress at all 👍👍Response from LSH Mercedes-Benz of BirminghamOct 29, 2024Hi Jaiya, This is great to learn, so pleased to know of this,
- Rating 5.0Oct 28, 2024The handover went smoothly.Response from LSH Mercedes-Benz of BirminghamOct 29, 2024Hi Melvilina, Thanks for the great review, we are pleased to learn of this
- Rating 5.0Oct 11, 2024Very good experience, polite staff. Mo was very helpful, effective and caring.Response from LSH Mercedes-Benz of BirminghamOct 14, 2024Hi Paul, This is great to hear, thanks for letting us know, glad to hear Mo was helpful,
- Rating 3.0Sep 18, 2024They did ask whether I want the car wash and vacuum I said yes however The washed it but they didn’t vacuum itResponse from LSH Mercedes-Benz of BirminghamSep 19, 2024Hi Janet, Sorry to learn of this, please accept my apologies, I will feed this back to the management team,
- Rating 5.0Sep 16, 2024They was a nice staffsResponse from LSH Mercedes-Benz of BirminghamSep 17, 2024Hi Gary, Thank you for letting us know of your experience, this is great to hear
- Rating 5.0Sep 2, 2024Very pleasant staff explaining everything clearlyResponse from LSH Mercedes-Benz of BirminghamSep 3, 2024Hi Shane, Thanks for the lovely review,
- Rating 5.0Aug 23, 2024Lisa was great! She made sure I was aware and updated throughout the process. Great jobResponse from LSH Mercedes-Benz of BirminghamAug 28, 2024HI Monwara, Thanks for the great review about your Lisa, Tracey
- Rating 5.0Aug 5, 2024Excellent serviceResponse from LSH Mercedes-Benz of BirminghamAug 12, 2024Hi Matthew, Thank you for the 5-Star review, Tracey
- Rating 5.0May 23, 2024Great customer serviceResponse from LSH Mercedes-Benz of BirminghamMay 24, 2024Hi Kevin, Thanks for the 5-Star review
- Rating 5.0Apr 25, 2024A pleasure, as always!Response from LSH Mercedes-Benz of BirminghamApr 26, 2024Hi Kevin, Thanks for the 5-Star review
- Rating 5.0Mar 13, 2024Very goodResponse from LSH Mercedes-Benz of BirminghamMar 14, 2024Hi Nazia, Thanks for the 5-Star review
- Rating 5.0Feb 2, 2024OkResponse from LSH Mercedes-Benz of BirminghamFeb 5, 2024Hi Amandeep, Thanks for the 5-Star review
- Rating 5.0Jan 17, 2024Tara was really helpful she did her best to give me the best service that I required for my vehicle. Thank you xResponse from LSH Mercedes-Benz of BirminghamJan 18, 2024Hi Nazia, Thanks for the great review
- Rating 5.0Dec 14, 2023I was kept up to date whilst my car was in your care via Tara. The work which was recommended has been completed has suggested. My vehicle was return to me clean inside/ out.
All the staff I spoke to at the dealership, we’re pleasant/ approachable and willing to help. I was offered refreshments has soon as I sat down.
Thank you staff for making my experience, one to remember.
Sandra FResponse from LSH Mercedes-Benz of BirminghamDec 15, 2023Hi Sandra, Thanks for the great review