Motability Scheme at Stellantis & You Peugeot Birmingham North

4.8
Rating 4.8
(324 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
857 Tyburn Road
Erdington
Birmingham B24 9NY
GB
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Phone Number
Call Stellantis & You Peugeot Birmingham North on 0121 306 4410
0121 306 4410
0121 306 4410
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Bissett
  • Steve Leese
  • Andrew Cutts
  • Gazinder Marwaha
  • Sarika Dubb
  • Lewis Blake
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tony Woods
  • Luke Loveland
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Peugeot Birmingham North

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Peugeot Birmingham North

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Peugeot Birmingham North can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Peugeot Birmingham North on 01213064410 to make an appointment with our Motability specialist.

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Reviews at Stellantis & You Peugeot Birmingham North

  • Rating 5.0
    Richard was a blessing, he managed to sort out my car and get all that I needed within a few days. It really saved the experience in the end for me as I had a shocking time before he took the case over.
    Response from Stellantis & You Peugeot Birmingham North
    Dear Catherine D.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Richard was able to assist you and turn your situation around. Providing exceptional service is our top priority, and it's wonderful to know that Richard made a positive impact on your experience. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Service was excellent, very professional with all the information required to make the decision on the most suitable car.
    Response from Stellantis & You Peugeot Birmingham North
    Dear Margaret H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service excellent and professional. Our team always strives to provide all the necessary information to help our customers make the best decision, and it's great to know that we succeeded in doing so for you.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the highest standard of service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing Stellantis & You Peugeot Birmingham North.

    Best regards,

    Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Excellent service, driver extremely nice and helpful
    Response from Stellantis & You Peugeot Birmingham North
    Hello Michael ,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you received excellent service and found our driver to be extremely nice and helpful. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Peugeot Birmingham North.

    Best regards,

    Stellantis &You Peugeot Birmingham North
  • Rating 5.0
    Very helpful explaining every we needed to know very straight forward
    Response from Stellantis & You Peugeot Birmingham North
    Hello Ryan,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our explanations helpful and straightforward. Our team at Stellantis & You Peugeot Birmingham North is dedicated to providing the best service possible, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Lovely service with a smile Any questions
    Answered quickly and clearly.
    Fist experience with north branch absolutely loved it !
    Big Thank you to the driver who collected my car
    👌🏼👌🏼👌🏼
    Response from Stellantis & You Peugeot Birmingham North
    Hello Fizzah,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a lovely experience at our North branch and that our team was able to assist you with a smile. It's great to know that your questions were answered quickly and clearly. We strive to provide the best service possible, and your kind words are truly appreciated. We look forward to welcoming you back in the future!

    Best regards,
    Stellantis & You
  • Rating 5.0
    Great and through service very happy
    Response from Stellantis & You Peugeot Birmingham North
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very happy with the service you received at Stellantis & You Peugeot Birmingham North. Providing thorough and great service is always our top priority, and it's fantastic to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Stellantis & You Peugeot Birmingham North
  • Rating 2.0
    Dreadful
    No parking available . Lots of vehicles parked and using disabled bay. Fortunately I researched car and had decided it’s the one for me subject to test drive. Felt very rushed and no help with questions. Made order but no updates only when inquired and no return calls. (Was not pestering)
    When car was due to be collected same issue with parking. Signed pin no and payed advance payment completed. Vehicle brought round from back and on our way told.it was fully charged only to find it was 50/percent. This was so BIG difference than our mini from Sytner Sarah Whitaker was so good and helpful from start to collection.
    Response from Stellantis & You Peugeot Birmingham North
    Dear Robert F.,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Stellantis & You Peugeot Birmingham North. Your satisfaction is very important to us, and we regret that we did not meet your expectations.

    We would appreciate the opportunity to learn more about your visit and address any specific concerns you may have. Please feel free to reach out to us directly so we can discuss how we might improve your experience in the future.

    Thank you again for your feedback. We hope to have the chance to serve you better next time.

    Kind regards,

    Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    On collection of my new car Richard the dealer was absolutely brilliant walked me around the car explaining everything I had to do .very professional would definitely recommend to others who need a new car
    Response from Stellantis & You Peugeot Birmingham North
    Hello Ian,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Richard provided you with such excellent service during the collection of your new car. It's wonderful to know that his professionalism and thorough explanations made a positive impact on your experience. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Very good service
    Response from Stellantis & You Peugeot Birmingham North
    Hello Victoria,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience with our service at Stellantis & You Peugeot Birmingham North. Our team is dedicated to providing the best possible service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Very good
    Response from Stellantis & You Peugeot Birmingham North
    Hello Victoria,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Stellantis & You Peugeot Birmingham North. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    The salesman was polite and thoughtful
    Response from Stellantis & You Peugeot Birmingham North
    Dear Dawn L.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our salesman to be polite and thoughtful. Providing excellent customer service is a top priority for us, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 1.0
    Ordered my car at the end of March. Didn’t get it till September. No updates or communication whatsoever from the dealership. When you phone to ask, the staff are rude and abrupt. Would not use them again
    Response from Stellantis & You Peugeot Birmingham North
    Dear Sarah,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and the inconvenience caused by the delay in receiving your car. It is disappointing to learn that our communication did not meet your expectations and that you found our staff to be unhelpful.

    We strive to provide excellent service and it is clear we fell short in this instance. Your feedback is invaluable and will be used to improve our processes and customer interactions. Please feel free to reach out directly if there is anything further we can do to address your concerns.

    Thank you for bringing this to our attention.

    Kind regards,

    Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    The service I received was excellent, kept me updated with everything at all times.
  • Rating 1.0
    Terrible
    Response from Stellantis & You Peugeot Birmingham North
    Dear Sarah,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and that it did not meet your expectations. At Stellantis & You Peugeot Birmingham North, we strive to provide the best service possible, and it is clear we fell short in your case.

    We would appreciate the opportunity to learn more about your specific concerns so we can address them and improve our services. Please feel free to reach out to us directly at your earliest convenience on stellantisandyouuk@stellantis.com.

    Thank you again for your feedback, and we hope to have the chance to make things right.

    Sincerely,
    The Stellantis & You Peugeot Birmingham North Team
  • Rating 1.0
    Very poor as there was no handover after having the car back from his service and wasn’t told anything what they’ve done
    Response from Stellantis & You Peugeot Birmingham North
    Hello Lee,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience with our service. We strive to provide clear communication and a thorough handover process, and it seems we fell short in this instance.

    Your feedback is invaluable, and we will use it to improve our processes and ensure that our customers receive the information they need. If you have any further questions or concerns about the service performed on your vehicle, please feel free to reach out to us directly on stellantisandyouuk@stellantis.com. We are here to help and want to ensure you have a positive experience with us in the future.

    Thank you for bringing this to our attention.

    Best regards,
    Stellantis &You UK
  • Rating 4.0
    Fabulous salesman, he explained everything in detail, answered all my questions

    Only downside to dealership is the atrocious parking, absolutely ridiculous that disabled bays filled with dealership cars, leaving customers nowhere
    Response from Stellantis & You Peugeot Birmingham North
    Dear Joanne,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience with our salesman and that he was able to provide you with detailed explanations and answers to all your questions. Your satisfaction is very important to us, and we are thrilled to know that our team met your expectations.

    We sincerely apologize for the inconvenience you experienced with the parking situation. We understand how crucial accessible parking is for our customers, and we are actively working to address this issue to ensure a more convenient experience for everyone visiting our dealership.

    Your feedback is invaluable to us as we strive to improve our services. Thank you once again for your review and for choosing Stellantis & You Peugeot Birmingham North. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Very good easy process
    Response from Stellantis & You Peugeot Birmingham North
    Hello Michael S,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found the process very good and easy. Providing a seamless experience is one of our top priorities, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Peugeot Birmingham North.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Excellent friendly and defo knows her stuff was a great help
    Response from Stellantis & You Peugeot Birmingham North
    Hello Monique,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience with us and that our team was able to provide the friendly and knowledgeable service you deserve. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Man that collected the car was super polite very helpful
    Response from Stellantis & You Peugeot Birmingham North
    Hello Christopher,

    Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our team member who collected your car. It's wonderful to know that you found the service polite and helpful. We strive to provide the best possible service to all our customers, and your kind words are truly appreciated.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Very efficient and friendly
    Response from Stellantis & You Peugeot Birmingham North
    Hello Michael,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and friendly. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North

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