Motability Scheme at Stellantis & You Peugeot Birmingham North

4.8
Rating 4.8
(315 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
857 Tyburn Road
Erdington
Birmingham B24 9NY
GB
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Phone Number
Call Stellantis & You Peugeot Birmingham North on 0121 306 4410
0121 306 4410
0121 306 4410
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Bissett
  • Steve Leese
  • Andrew Cutts
  • Gazinder Marwaha
  • Sarika Dubb
  • Lewis Blake
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tony Woods
  • Luke Loveland
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Peugeot Birmingham North

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Peugeot Birmingham North

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Peugeot Birmingham North can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Peugeot Birmingham North on 01213064410 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Stellantis & You Peugeot Birmingham North

  • Rating 5.0
    Very good
    Response from Stellantis & You Peugeot Birmingham North
    Hello Victoria,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Stellantis & You Peugeot Birmingham North. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    The salesman was polite and thoughtful
    Response from Stellantis & You Peugeot Birmingham North
    Dear Dawn L.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our salesman to be polite and thoughtful. Providing excellent customer service is a top priority for us, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 1.0
    Ordered my car at the end of March. Didn’t get it till September. No updates or communication whatsoever from the dealership. When you phone to ask, the staff are rude and abrupt. Would not use them again
    Response from Stellantis & You Peugeot Birmingham North
    Dear Sarah,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and the inconvenience caused by the delay in receiving your car. It is disappointing to learn that our communication did not meet your expectations and that you found our staff to be unhelpful.

    We strive to provide excellent service and it is clear we fell short in this instance. Your feedback is invaluable and will be used to improve our processes and customer interactions. Please feel free to reach out directly if there is anything further we can do to address your concerns.

    Thank you for bringing this to our attention.

    Kind regards,

    Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    The service I received was excellent, kept me updated with everything at all times.
  • Rating 1.0
    Terrible
    Response from Stellantis & You Peugeot Birmingham North
    Dear Sarah,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and that it did not meet your expectations. At Stellantis & You Peugeot Birmingham North, we strive to provide the best service possible, and it is clear we fell short in your case.

    We would appreciate the opportunity to learn more about your specific concerns so we can address them and improve our services. Please feel free to reach out to us directly at your earliest convenience on stellantisandyouuk@stellantis.com.

    Thank you again for your feedback, and we hope to have the chance to make things right.

    Sincerely,
    The Stellantis & You Peugeot Birmingham North Team
  • Rating 1.0
    Very poor as there was no handover after having the car back from his service and wasn’t told anything what they’ve done
    Response from Stellantis & You Peugeot Birmingham North
    Hello Lee,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience with our service. We strive to provide clear communication and a thorough handover process, and it seems we fell short in this instance.

    Your feedback is invaluable, and we will use it to improve our processes and ensure that our customers receive the information they need. If you have any further questions or concerns about the service performed on your vehicle, please feel free to reach out to us directly on stellantisandyouuk@stellantis.com. We are here to help and want to ensure you have a positive experience with us in the future.

    Thank you for bringing this to our attention.

    Best regards,
    Stellantis &You UK
  • Rating 4.0
    Fabulous salesman, he explained everything in detail, answered all my questions

    Only downside to dealership is the atrocious parking, absolutely ridiculous that disabled bays filled with dealership cars, leaving customers nowhere
    Response from Stellantis & You Peugeot Birmingham North
    Dear Joanne,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience with our salesman and that he was able to provide you with detailed explanations and answers to all your questions. Your satisfaction is very important to us, and we are thrilled to know that our team met your expectations.

    We sincerely apologize for the inconvenience you experienced with the parking situation. We understand how crucial accessible parking is for our customers, and we are actively working to address this issue to ensure a more convenient experience for everyone visiting our dealership.

    Your feedback is invaluable to us as we strive to improve our services. Thank you once again for your review and for choosing Stellantis & You Peugeot Birmingham North. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Very good easy process
    Response from Stellantis & You Peugeot Birmingham North
    Hello Michael S,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found the process very good and easy. Providing a seamless experience is one of our top priorities, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Peugeot Birmingham North.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Excellent friendly and defo knows her stuff was a great help
    Response from Stellantis & You Peugeot Birmingham North
    Hello Monique,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience with us and that our team was able to provide the friendly and knowledgeable service you deserve. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Man that collected the car was super polite very helpful
    Response from Stellantis & You Peugeot Birmingham North
    Hello Christopher,

    Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our team member who collected your car. It's wonderful to know that you found the service polite and helpful. We strive to provide the best possible service to all our customers, and your kind words are truly appreciated.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Very efficient and friendly
    Response from Stellantis & You Peugeot Birmingham North
    Hello Michael,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and friendly. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Amazing service as always with Steve leese.
    Response from Stellantis & You Peugeot Birmingham North
    Hello Barry,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an amazing experience with Steve Leese. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. We appreciate your support and look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Gazinder was very welcoming, professional and informative
    Response from Stellantis & You Peugeot Birmingham North
    Dear Margaret,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Gazinder made your experience at Stellantis & You Peugeot Birmingham North both welcoming and informative. Our team strives to provide professional service, and it’s rewarding to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with Gazinder and the rest of our team. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Martin was very friendly and collected the car early and brought it back early im very happy with the service i received.
    Response from Stellantis & You Peugeot Birmingham North
    Hello Martin,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you were happy with the service you received and that everything went smoothly with your car collection and return. It's great to know that our team, especially Martin, made a positive impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Excellent service
    Response from Stellantis & You Peugeot Birmingham North
    Hello Dennis,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received excellent service during your visit to Stellantis & You Peugeot Birmingham North. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stellantis & You Peugeot Birmingham North Team
  • Rating 5.0
    Very disappointing, majority of the time when I go to get the car serviced the delay and wait time is ridiculous. This is very inconvenient for me especially as I use the vehicle mainly to drop off and pick up my daughter from school, so delays for me is unacceptable. I tried to give 2 stars but it seems as bad reviews are being filtered out.
    Response from Stellantis & You Peugeot Birmingham North
    Dear Aulani,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the delays you have experienced during your visits for car servicing. We understand how important it is for you to have your vehicle ready on time, especially for your daily routine with your daughter.

    Please know that we take your concerns seriously and are committed to improving our service to ensure a more efficient experience for all our customers. Your feedback is invaluable in helping us identify areas where we need to do better.

    If you have any further concerns or if there is anything specific we can do to assist you, please feel free to reach out to us directly on stellantisandyouuk@stellantis.com. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.

    Kind regards,

    Stellantis & You Peugeot Birmingham North
  • Rating 5.0
    Brilliant service as usual
    Response from Stellantis & You Peugeot Birmingham North
    Hello Heather B,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received brilliant service once again. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best experience possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Very helpful staff would highly recommend for the motabilty scheme would definitely go back
    Response from Stellantis & You Peugeot Birmingham North
    Hello Alexander O,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff very helpful and that you would highly recommend us for the Motability Scheme. Your feedback is incredibly valuable to us, and it’s great to know that you would choose to visit us again. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Very helpful and polite
    Response from Stellantis & You Peugeot Birmingham North
    Dear Carol B,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be helpful and polite during your visit. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Peugeot Birmingham North.

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.
  • Rating 5.0
    Totally excellent.
    Response from Stellantis & You Peugeot Birmingham North
    Hello Amanda,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Stellantis & You Peugeot Birmingham North. Your feedback is incredibly valuable and motivating for our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Peugeot Birmingham North.

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