Motability Scheme at Johnsons Škoda Birmingham

4.8
Rating 4.8
(296 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
585 Tyburn Road
Erdington
Birmingham B24 9RX
GB
Phone Number
Call Johnsons Škoda Birmingham on 0121 382 0077
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Harrison Baughan
  • Chris Cooper
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Hollie Hinsley
  • Rauchelle Lindsay
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons Škoda Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Johnsons Škoda Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons Škoda Birmingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons Škoda Birmingham on 01213820077 to make an appointment with our Motability specialist.

Reviews at Johnsons Škoda Birmingham

  • Rating 4.0
    Everyone I spoke with was very nice and helpful only thing I’d say could be be better is cleaning of car inside and out wasn’t very good
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 1.0
    Won't offer a test drive and didn't know anything about the car. Never get calls back even after the sales manager himself tells me he will take care of my issues. Very bad experience.

    Response to Skoda reply:
    Made to waste time and energy travelling to a dealership promised every time that I'd be getting a test drive only to find out when I arrived that I had wasted my time,I decided to write a review because the last time I traveled to the dealership they had no idea why I was there and questioned me on why I even needed to test drive a car, I felt like I was just getting in the way of there day and not like I was a customer who had ordered a car and been lied to multiple times.

    1. I was questioned on why I even wanted to test the drive at all when I was in the dealership and was told "You've already ordered the car and seen the car, what do you want from a test drive", when I said I was frustrated and had lost confidence in the dealership I was told by the sales manager that I had the option to cancel the order.. over a test drive..
    2. I have been told to come to the dealership to drive the car only to be given someone else's car, couldn't actually look at anything and I had a staff member making me feel nervous watching me drive his bosses car.
    3. The point on models being higher powered and higher spec is a complete lie and is just a way to make them seem like they haven't completely ignored me since ordering the car.
    4. I have maybe gotten one phone call since ordering my car even though I've you are going to call and speak with me, the sales manager himself was the last person I spoke to in the dealership and he told me face to face I would get a call back to finally arrange a normal 1 hour test drive. This was a week ago and they haven't even bothered to send me an email.

    Response from Johnsons Škoda Birmingham
    Thank you for reaching out. We understand that you are eager to get further experience with your Motability car before collection. Unfortunately, we do not have the exact model you ordered available for loan. The only available option is a higher-powered, higher-specification version, which may not provide a representative experience of your chosen vehicle.



    To ensure we address your request properly, our team will be in touch with you to discuss this further. We appreciate your patience and look forward to assisting you.



  • Rating 5.0
    Customer service was 10/10 very helpful and polite.
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Nice people, good MOT
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Beautiful car colour friendly service
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Just wanted to say thank you to Isaac Mohammed, very friendly and professional and also got my car back to me before I finished work which was 2pm. Thank you
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Great. Good service. No complaints
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Good customer service
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Great experience would recommend to anyone to come to skoda Alex the person who helped with my decision to choose skoda was very helpful thorough out the whole process
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 1.0
    Very rushed, staff cared more about getting me to do a survey and giving them a good score than giving me details about the MOT itself. Left my car all messed up and changed settings that didn't need to be changed to do an MOT.
  • Rating 5.0
    Straight forward really friendly and helpful
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Lee was great, super helpful!
  • Rating 5.0
    Excellent service . Agent who helped me was honest friendly and knew all the answers to my questions . Overall perfect score and highly recommend this team to everyone .
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Excellent service throughout my application , staff member chris Cooper made me feel relaxed and at ease . I am forever grateful to the team for making it an easy and quick process thank you
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Chris was amazing extremely helpful and made the process easy
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Sent a video of inspection completed all work good communication
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Job done very thorough and didn’t have to wait too long
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Great customer service and very welcoming.
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Good
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Very good and informative
    Response from Johnsons Škoda Birmingham
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!

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