Motability Scheme at Vertu Nissan Ilkeston

4.8
Rating 4.8
(203 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Ilkeston

Motability Scheme at Vertu Nissan Ilkeston{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Ilkeston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Ilkeston on 03445586554 to make an appointment with our Motability specialist.

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Contact information

Address
Derby Road
Ilkeston
Ilkeston DE7 5FH
GB
Get directions
Phone Number
Call Vertu Nissan Ilkeston on 0344 558 6554
0344 558 6554
0344 558 6554
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Karl Westley
  • Matthew Hall
  • Adam Johnson
  • Benjamin Massey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Mark Boot
  • Natasha Holden
  • Danielle Goodwin
  • Lauren Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Nissan Ilkeston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Ilkeston

  • Rating 5.0
    Excellence as usual.
    Response from Vertu Nissan Ilkeston
    Hello Mandy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently experience excellence with our services at Vertu Nissan Ilkeston. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible service. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Selina
  • Rating 5.0
    Overall the experience was great, Danielle the sales person who assisted me throughout the process was more than helpful. She kept me updated the whole time and remained friendly, professional and kind. I couldn’t be more thankful.
    Response from Vertu Nissan Ilkeston
    Hello Kyran A.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a great experience and that Danielle was able to assist you in such a helpful and professional manner. It's wonderful to know that she kept you updated and made the process smooth and pleasant. Your kind words and perfect rating mean a lot to us, and we are grateful for your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Kind regards,
    Matthew
  • Rating 5.0
    Very satisfied
    Response from Vertu Nissan Ilkeston
    Hello Donna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very satisfied with your experience at Vertu Nissan Ilkeston. Our team is dedicated to providing the best service possible, and it’s always rewarding to know that we have met your expectations.

    If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Friendly staff well organised
    Response from Vertu Nissan Ilkeston
    Hello Scott

    Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you found our staff friendly and well-organized. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Nissan Ilkeston.

    Best regards,
    Dean
  • Rating 5.0
    Ben was excellent very helpful throughout the meeting
    Response from Vertu Nissan Ilkeston
    Hello Donna W.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Ben was able to provide you with excellent and helpful service during your meeting. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    He was very helpful and polite would recommend to anyone mrs a m oldham
    Response from Vertu Nissan Ilkeston
    Dear Angela

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service helpful and polite. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Danielle was very very helpful and really made me feel at ease when picking my new vehicle
    Response from Vertu Nissan Ilkeston
    Dear Aimie

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Danielle was able to assist you effectively and make you feel at ease during the process of picking your new vehicle. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve succeeded.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Danielle. If there is anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Vertu Nissan Ilkeston. We look forward to serving you in the future.

    Best regards,

    Dean
  • Rating 5.0
    Excellent.
    Staff could not do enough.
    Were very pleasant. offered drinks too. A very pleasant experience!
    Response from Vertu Nissan Ilkeston
    Dear Eileen,

    Thank you for your wonderful feedback! We’re delighted to hear you had an excellent experience at Vertu Nissan Ilkeston. Our team takes pride in making customers feel welcome, and we’re glad our staff met your expectations.

    We appreciate your kind words and perfect rating. If you need anything in the future, please reach out. We look forward to serving you again.

    Warm regards,

    Kerry
  • Rating 5.0
    Fantastic service
    Friendly understanding and helpful and supportive customer service
    Made to feel nothing was too much trouble.
    Response from Vertu Nissan Ilkeston
    Hello Richard,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with our team at Vertu Nissan Ilkeston. Providing friendly, understanding, and supportive customer service is our top priority, and we're delighted to know that you felt well taken care of. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    All went well I was well looked after and all work carried out thanks
    Response from Vertu Nissan Ilkeston
    Hello Andrew,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you felt well looked after and that everything went smoothly during your visit. Our team at Vertu Nissan Ilkeston is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Very well looked after and without asking cleaned my car inside and out 5 Stars
    Response from Vertu Nissan Ilkeston
    Hello Steven,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you felt well looked after during your visit to Vertu Nissan Ilkeston. Our team always strives to go above and beyond for our customers, and we're delighted that you appreciated the extra touch of having your car cleaned inside and out. Your 5-star rating means a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to let us know.

    Best regards,
    Liza.
  • Rating 5.0
    Excellent customer service answered every question I had I really was made to feel like I was a VIP customer couldn't recommend enough
    Response from Vertu Nissan Ilkeston
    Hello Craig S.,

    Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our customer service team and felt valued during your visit. Your recommendation means a lot, and we look forward to welcoming you back to Vertu Nissan Ilkeston. If you have any questions or need assistance, please reach out.

    Best regards,
    Kerry
  • Rating 4.0
    Excellent person, efficient but lacked some knowledge about the actual car we ordered! This was probably due to their being bew in the job, they did seek advice from others m
    Response from Vertu Nissan Ilkeston
    Hello Ian,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team member to be excellent and efficient. We appreciate your feedback regarding the knowledge about the car you ordered. Your comments are invaluable in helping us improve our service, and we will ensure that our team is better equipped with the necessary information in the future.

    Kind regards
    Matthew
  • Rating 5.0
    Happy
    Response from Vertu Nissan Ilkeston
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2LP2407 Kind regards, Matthew.
  • Rating 5.0
    A very easy experience a very good service from nissan dealership adam was a great help in all things i needed to know
    Response from Vertu Nissan Ilkeston
    Hello Andrew W.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an easy experience and received very good service at our Nissan dealership. Our team at Vertu Nissan Ilkeston is dedicated to providing the best possible service to our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Fantastic customer service from start to finish
    Response from Vertu Nissan Ilkeston
    Hello James,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our customer service from start to finish. Providing exceptional service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Ilkeston.

    Best regards,
    Liza.
  • Rating 5.0
    Brilliant as before, can't fault them .
    Response from Vertu Nissan Ilkeston
    Hello Julie
    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us was brilliant once again. Your kind words and perfect rating mean a lot to our team here at Vertu Nissan Ilkeston. We strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Vertu Nissan Ilkeston
  • Rating 5.0
    Absolutely perfect quick and very professional.
    Response from Vertu Nissan Ilkeston
    Hello Julie B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be quick and professional. At Vertu Nissan Ilkeston, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 4.0
    Very helpful ,quick & courteous
    Response from Vertu Nissan Ilkeston
    Hello John

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service helpful, quick, and courteous. Your satisfaction is important to us, and we're pleased to know that we met your expectations. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Ben was very polite, helpful and onformative.
    Response from Vertu Nissan Ilkeston
    Dear Jacqueline L.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ben was able to provide you with polite, helpful, and informative service during your visit to Vertu Nissan Ilkeston. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    We strive to offer the best possible experience for all our customers, and your positive comments are a great encouragement to our team. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Nissan

    Kind regards,
    Matthew

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