Motability Scheme at Vertu Vauxhall Newcastle

4.9
Rating 4.9
(467 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Vauxhall Newcastle

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Newcastle on 01913577452 to make an appointment with our Motability specialist.

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Contact information

Address
244-246 Stamfordham Road
Newcastle NE5 2LA
GB
Get directions
Phone Number
Call Vertu Vauxhall Newcastle on 0191 357 7452
0191 357 7452
0191 357 7452
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Gavin Gray
  • Jamie Coulson
  • Victoria Roy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Stephen Clark
  • Malcolm Burton
  • Richard Stevenson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Newcastle

  • Rating 5.0
    Jamie did a great job explaining the motability process. He kept us up to date with the car after the order was processed. He was very friendly lad! Hes a credit to vertu vauxhall and we would be happy to use yourselves again next time thanks to our experience this time.
    Response from Vertu Vauxhall Newcastle
    Dear Joel M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Jamie and how he was able to assist you throughout the Motability process. It's fantastic to know that his friendly and informative approach made a difference for you. We are proud to have him as part of our team at Vertu Vauxhall Newcastle.

    Your kind words and perfect rating mean a lot to us, and we are delighted to hear that you would consider using our services again in the future. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back next time

    Kind regards,
    Matthew
  • Rating 5.0
    perfect
    Response from Vertu Vauxhall Newcastle
    Hello Nazanin

    Thank you so much for taking the time to leave us a perfect review! We are thrilled to hear that you had a great experience with us at Vertu Vauxhall Newcastle. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Great service
    Response from Vertu Vauxhall Newcastle
    Hello Sadie,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our service at Vertu Vauxhall Newcastle. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Gavin was attentive and efficient dealing with my new motability car order.
    Response from Vertu Vauxhall Newcastle
    Hello Sadie C.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Gavin was attentive and efficient in handling your new Motability car order. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Newcastle.

    Best regards,
    Liza
  • Rating 5.0
    Very good, Gavin was very informative and helped a lot when it came to showing us how the car works and all of its features
    Response from Vertu Vauxhall Newcastle
    Hello Neil

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Gavin was able to provide you with the information and assistance you needed. It's wonderful to know that you found his guidance on the car's features helpful. We strive to ensure our customers have a great experience, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    It was easy and friendly. I was put at ease
    Response from Vertu Vauxhall Newcastle
    Dear Suzanne B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with us was easy and friendly, and that you felt at ease during your visit. Our team at Vertu Vauxhall Newcastle is dedicated to providing the best possible service, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    Matthew
  • Rating 5.0
    Jamie was extremely professional and friendly. Customer service is a fine line in being a robot and having some banter with customers. Jamie gets it spot on! Really nice lad and knew his stuff when answering my many questions. Thanks again Jamie.
    Response from Vertu Vauxhall Newcastle
    Hello Joel M.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Jamie. Providing excellent customer service is incredibly important to us, and it's great to know that Jamie hit the mark with his professionalism and friendly approach. We appreciate your kind words and are delighted that he was able to assist you with all your questions. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Vauxhall Newcastle.

    Best regards,
    Liza
  • Rating 5.0
    Very quick turnaround
    Pleasant helpful staff
    Response from Vertu Vauxhall Newcastle
    Dear Marjorie

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced a quick turnaround and found our staff to be pleasant and helpful. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    At Vertu Vauxhall Newcastle, we strive to provide the best service possible to all our customers, and your kind words are a great encouragement to our team. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Dean
  • Rating 5.0
    Very pleasant staff. Courtesy car was spot on.
    Response from Vertu Vauxhall Newcastle
    Hello Phillip

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff pleasant and that the courtesy car met your expectations. At Vertu Vauxhall Newcastle, we strive to provide the best service possible, and it's wonderful to know that we succeeded during your visit. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Vauxhall Newcastle
  • Rating 5.0
    Brill
    Response from Vertu Vauxhall Newcastle
    Hello Joseph
    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a "Brill" experience with us at Vertu Vauxhall Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards, Dawn
    The Vertu Vauxhall Newcastle Team
  • Rating 5.0
    Absolutely brilliant gavin grey updated me on every update all the way through
    Response from Vertu Vauxhall Newcastle
    Dear Edel

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Newcastle. Gavin Grey and the rest of our team strive to keep our customers informed and satisfied throughout their journey with us, and it's fantastic to know that you appreciated the updates and service provided.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Vauxhall Newcastle.

    Best regards,

    Keith
  • Rating 5.0
    Highly recommend this dealership from start to finish naming experience.
    Response from Vertu Vauxhall Newcastle
    Hello Monica

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Vauxhall Newcastle. Our team is dedicated to providing excellent service from start to finish, and it's great to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you with any future needs. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Unbelievable service and gavin was excellent and helped me so much with his knowledge
    Response from Vertu Vauxhall Newcastle
    Hello Michael A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an unbelievable experience with our service. Gavin will be delighted to know that his knowledge and assistance made a positive impact on your visit. We strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Gavin was amazing if I could give him 10 stars i would
    Response from Vertu Vauxhall Newcastle
    Dear Kathleen,

    Thank you so much for your wonderful review! We are thrilled to hear that Gavin provided you with such an exceptional experience. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering top-notch service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Vauxhall Newcastle in the future.

    Best regards,
    Liza
  • Rating 5.0
    First-class service as always.
    Response from Vertu Vauxhall Newcastle
    Hello Frank B.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you consistently receive first-class service from us at Vertu Vauxhall Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing the best possible service. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    Liza.
  • Rating 5.0
    Exellent.
    Response from Vertu Vauxhall Newcastle
    Hello Joseph

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vertu Vauxhall Newcastle Team
  • Rating 5.0
    First class service from Gavin Gray
    Very knowledgeable and welcoming when doing your application Thank you
    Response from Vertu Vauxhall Newcastle
    Dear Marjorie

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you received first-class service from Gavin Gray. It's fantastic to know that his knowledge and welcoming approach made your application process a positive experience.

    Your kind words and perfect rating are greatly appreciated and will be shared with Gavin and the entire team. We are committed to providing exceptional service to all our customers, and your feedback encourages us to continue doing our best.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Newcastle.

    Warm regards,

    Dawn

    Motability Scheme at Vertu Vauxhall Newcastle
  • Rating 5.0
    Wry helpful from start to finish from gavin
    Response from Vertu Vauxhall Newcastle
    Hello Aimee

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Gavin was able to assist you from start to finish and that you found the service very helpful. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Vertu Vauxhall Newcastle. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Absolute gentleman with great knowledge and wonderful manner..
    Response from Vertu Vauxhall Newcastle
    Hello Michael

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our team at Vertu Vauxhall Newcastle. It's wonderful to know that our staff's knowledge and manner made a positive impression on you. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very friendly helpful professional and efficient explained everything
    Response from Vertu Vauxhall Newcastle
    Hello Christopher W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, helpful, professional, and efficient. It's great to know that everything was explained clearly during your visit. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Vauxhall Newcastle.

    Best regards,
    Liza

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