Motability Scheme at Wessex Garages Hyundai Cardiff

4.8
Rating 4.8
(353 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Hyundai Cardiff

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Hyundai Cardiff on 02920877126 to make an appointment with our Motability Scheme specialist.

Contact information

Address
289 Penarth Road
Cardiff CF11 8TT
GB
Phone Number
Call Wessex Garages Hyundai Cardiff on 029 2087 7126
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jake Ruckley
  • Jonathan Roedemer
  • Sabeel Zaffar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Stevens
  • Georgina Wride
  • Brittany Baker
  • Claire Gould
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wessex Garages Hyundai Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Hyundai Cardiff

  • Rating 5.0
    Jonathan could not have been more helpful and put me at ease right away. He kept me updated at all times and was very friendly , would happily recommend
    Response from Wessex Garages Hyundai Cardiff
    Dear Cheri,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Jonathan. It's great to know that he was able to make you feel at ease and kept you well-informed throughout your visit. Your recommendation means a lot to us, and we are delighted to have earned your trust.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Wessex Garages Hyundai Cardiff.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent 5 Stars from beginning to end.
    Response from Wessex Garages Hyundai Cardiff
    Dear Nicola,

    Thank you so much for your wonderful 5-star review! We are thrilled to hear that your experience with the Motability Scheme at Wessex Garages Hyundai Cardiff was excellent from beginning to end. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    They Picked my car up and dropped it back to me when finished. Sent me of a video of the inspection. Very friendly lady.
    Response from Wessex Garages Hyundai Cardiff
    Dear Melanie,

    Thank you so much for taking the time to share your experience with us!

    We are thrilled to hear that you were pleased with our service, especially the convenience of our pick-up and drop-off service and the video inspection. Our team strives to provide friendly and efficient service, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great service
    Response from Wessex Garages Hyundai Cardiff
    Hello Maurice,

    Thank you so much for taking the time to leave us a fantastic review!

    We are thrilled to hear that you received great service during your visit to Wessex Garages Hyundai Cardiff. Our team strives to provide the best experience for all our customers, and your feedback is truly appreciated.

    If there's anything else we can assist you with, please don't hesitate to contact us.
    We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 4.0
    All good great hand over , could have validated to a higher standard there were still tape from stickers and also bird poo and it wasn’t fresh. The car is great. Handover was good. It could’ve been a cleaner car a valet was not very good at all.
    Response from Wessex Garages Hyundai Cardiff
    Hello Brian,

    Thank you for taking the time to share your feedback with us.

    We're delighted to hear that you found the handover process and the car itself to be satisfactory.

    However, we apologise for the oversight regarding the cleanliness of the vehicle. Your comments are invaluable, and we will address this with our team to ensure that future handovers meet the high standards we strive for.

    We appreciate your input and look forward to serving you better in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
    Wessex Garages Hyundai Cardiff Team
  • Rating 5.0
    Excellent,all questions answered and left very happy.
    Response from Wessex Garages Hyundai Cardiff
    Dear Nanette,

    Thank you so much for taking the time to leave us such a wonderful review.

    We are thrilled to hear that all your questions were answered and that you left our store feeling very happy. Providing excellent service is our top priority, and your feedback is a great testament to the hard work our team puts in every day.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Hyundai Cardiff.

    Warm regards,
    Tracy Griffiths
    Head of Marketing & Online

    Wessex Garages Hyundai Cardiff Team
  • Rating 5.0
    Excellent - very polite, on time, constant updates. Just great.
    Response from Wessex Garages Hyundai Cardiff
    Hello Rhys,

    Thank you so much for taking the time to leave such a wonderful review!

    We are thrilled to hear that you had an excellent experience with us at Wessex Garages Hyundai Cardiff. Our team strives to provide timely and polite service, and it's great to know that we met your expectations. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

    Wessex Garages Hyundai Cardiff Team
  • Rating 5.0
    Lady that dealt with us at the service department when I took my car for a service was extremely helpful, very pleasant lady
    Response from Wessex Garages Hyundai Cardiff
    Dear Alison,

    Thank you so much for taking the time to leave such a wonderful review.

    We are thrilled to hear that you had a positive experience with our service department. Our team strives to provide helpful and pleasant service to all our customers, and it’s fantastic to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team.

    We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Jonathan was really helpful and excellent. Had a great experience and is an accessible showroom!
    Response from Wessex Garages Hyundai Cardiff
    Dear Shash,

    Thank you so much for taking the time to leave us such a wonderful review.

    We are thrilled to hear that Jonathan was able to assist you effectively and that you had a great experience at our showroom. Providing accessible and excellent service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Wessex Garages Hyundai Cardiff.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    ExcEllent service. Very helpful.
    Response from Wessex Garages Hyundai Cardiff
    Dear Nanette,

    Thank you so much for taking the time to share your experience with us!

    We are thrilled to hear that you received excellent service and found our team to be very helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Hyundai Cardiff.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 4.0
    Was collected on time returned only issue was I received a phone call saying red light was on dashboard for tyre issue but it wasn’t on when I drove it
    Response from Wessex Garages Hyundai Cardiff
    Dear Nicola,

    Thank you for taking the time to share your feedback with us.

    We're pleased to hear that your vehicle was collected and returned on time. However, we apologise for any confusion caused by the phone call regarding the dashboard light. Your experience is important to us, and we will look into this matter to ensure clearer communication in the future.

    We appreciate your understanding and your valuable feedback, which helps us improve our services.

    If you have any further concerns or need assistance, please feel free to reach out to us.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great service as always, one of the best since being with motability.
    Response from Wessex Garages Hyundai Cardiff
    Hello Adelle,

    Thank you so much for your wonderful review! We're thrilled to hear that you consistently receive great service from us and consider it one of the best experiences since joining the Motability Scheme.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If there's anything more we can do for you, please don't hesitate to reach out.

    We look forward to serving you again soon!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service
    Response from Wessex Garages Hyundai Cardiff
    Dear Patricia,

    Thank you so much for taking the time to leave us such a wonderful review.

    We are thrilled to hear that you received excellent service during your visit to Wessex Garages Hyundai Cardiff. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.

    If you have any further questions or need assistance in the future, please don't hesitate to contact us.
    We look forward to serving you again.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent customer service and support throughout the journey.
    Response from Wessex Garages Hyundai Cardiff
    Dear Helen,

    Thank you so much for taking the time to share your experience with us at Wessex Garages Hyundai Cardiff. We are thrilled to hear that you received excellent customer service and support throughout your journey. Your kind words and perfect rating are greatly appreciated and will be shared with our team.

    We are committed to providing the best service possible, and it is always rewarding to know that our efforts have made a positive impact. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    Tracy Griffiths
    Head Of Marketing & Online
  • Rating 5.0
    Excellent
    Response from Wessex Garages Hyundai Cardiff
    Hello Philip,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you had an excellent experience with us at Wessex Garages Hyundai Cardiff. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service from all staff. Thank you to Jonathan for your help.
    Response from Wessex Garages Hyundai Cardiff
    Hello Jake,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service from our team. Jonathan will be delighted to know that his assistance was appreciated. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head Of Marketing & Online
  • Rating 5.0
    Fast and efficient.
    Response from Wessex Garages Hyundai Cardiff
    Dear Joan,

    Thank you so much for taking the time to leave us a review.

    We are thrilled to hear that you found our service fast and efficient. At Wessex Garages Hyundai Cardiff, we strive to provide the best experience for our customers, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Tracy Griffiths
    Head Of Marketing & Online
  • Rating 5.0
    Claire was very pleasant, kept me informed of everything and made sure there was a loan car ready and waiting for me when I dropped my car off. I was informed when the service was completed and I didn't have to wait around at all, everything was very efficient.
    Response from Wessex Garages Hyundai Cardiff
    Thank you for your kind words!

    We're thrilled to hear that Claire provided such a smooth and efficient experience for you.

    It's great to know you were kept informed and that everything went smoothly with your service.

    We appreciate your feedback and look forward to seeing you again!"
  • Rating 5.0
    Tracey who collected and returned my car after service is a lovely lady. I've met Tracey on previous services and has always been so helpful
    Response from Wessex Garages Hyundai Cardiff
    Dear Patricia,

    Thank you so much for taking the time to share your wonderful feedback with us.

    We are thrilled to hear about your positive experience with Tracey during your recent service visit. It's always our aim to provide exceptional service, and we're delighted to know that Tracey has consistently been helpful and made a positive impression on you.

    Your kind words and perfect rating are greatly appreciated and will certainly be shared with Tracey and the rest of our team. We look forward to welcoming you back to Wessex Garages Hyundai Cardiff in the future and continuing to meet your mobility needs.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very helpful. Excellent
    Response from Wessex Garages Hyundai Cardiff
    Hello Patricia,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you found our service very helpful and excellent. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to contact us. We look forward to serving you again at Wessex Garages Hyundai Cardiff.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

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