Motability Scheme at RRG Dacia Cardiff

4.5
Rating 4.5
(10 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
295 Penarth Road
Cardiff CF11 8UU
GB
Phone Number
Call RRG Dacia Cardiff on 029 2148 1824
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Heather Jenkins
  • Huw Ferris
  • Kevin Brown
  • Adam Richards
  • Ricardo Fontinha
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Carl Pincott
  • Nicola Hughes
  • Simon Fennell
We recommend calling and booking an appointment before visiting.
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Accessibility features at RRG Dacia Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to RRG Dacia Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

RRG Dacia Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact RRG Dacia Cardiff on 02921481824 to make an appointment with our Motability specialist.

Reviews at RRG Dacia Cardiff

  • Rating 5.0
    Excellent, thank you
    Response from RRG Dacia Cardiff
    Hello Robert, you're welcome! If you have any more questions or need assistance in the future, feel free to reach out. Have a great day! Kind regards, Adam.
  • Rating 5.0
    Very friendly polite helpful
    Response from RRG Dacia Cardiff
    Hello Aimee, we're delighted to hear that you found our team at Cardiff to be very friendly, polite, and helpful! Providing excellent customer service is our priority, and we're glad we could assist you effectively. If you have any further questions or need assistance in the future, don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Great service from beginning to end. Explained the process from 1st looking at the right type of vehicle to meet our requirements to ordering and receiving. Huw kept us informed at every stage.
    Response from RRG Dacia Cardiff
    Hello Teifion, we're thrilled to hear about your positive experience with Huw and our team at our Cardiff dealership! Providing clear explanations and keeping you informed throughout the process is our priority. Thank you for highlighting Huw's efforts in ensuring you found the right vehicle and for delivering great service. Kind regards, Adam.
  • Rating 2.0
    Good customer service when I picked the car I picked up the car yesterday morning I drove it for 20 miles and it broke down it is now in your workshop in Renault it's got to have a new horn fitted
    Which I'm not very happy about being a brand new car
    I am contacting motability because your salesman said we need your help to keep it happens to these cars when they get wet which is no good to me sheen has out window is coming that's 0800 I will have more breakdown than you driving to do this much needed work
    Response from RRG Dacia Cardiff
    Hi Stephanie, thank you for taking the time to rate and share your feedback with our Cardiff dealership. We're glad to hear you received good customer service from the team when you picked up the car. However, we're sorry to hear about the issues you're facing with your new car and the breakdown you experienced shortly after picking it up. We'd love to improve your experience with us and resolve as quickly as possible for you. Please reach out to us directly with your contact details to reviews@renaultretail.co.uk, and we'll have a member of the team get in touch with you. Kind regards, Adam.
  • Rating 5.0
    Great customer service mine was very tidy dressed in a suit shirt and tie was very polite even remembered me from when I went in five days ago he gave me a cup of coffee and we sat down and did the paperwork for the car and it was lovely to be treated like a lady
    Response from RRG Dacia Cardiff
    Hi Stephanie, we're delighted to hear about the great customer service you received, including the professional and courteous demeanor of the staff member who assisted you at Cardiff. Treating customers with respect and providing a pleasant experience is important, and it's clear that they went the extra mile to make you feel valued and appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback! Kind regards, Adam.
  • Rating 5.0
    Heather was absolutely brilliant!!! Made me feel very comfortable and at ease with the ordering, absolutely the best service by far....
    Response from RRG Dacia Cardiff
    Hi Nathan, we're delighted to hear about your fantastic experience with Heather at our Cardiff dealership! We know she will appreciate your kind words. Providing exceptional service and making our customers feel comfortable and at ease is what we strive for. If you have any further questions or need any assistance, feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Absolutely brilliant! Kevin Brown made the whole process stress free! Thank-you as we love our new Dacia.
    Response from RRG Dacia Cardiff
    Hi Romeo, thank you for the feedback! We're thrilled to hear that Kevin provided a brilliant experience, and made the process stress-free for you. We hope you enjoy your new Dacia! Many thanks, Adam.
  • Rating 5.0
    Excellent customer service, Heather jenkins went above and beyond to help us being new to the motorbility scheme.
    Car pick up within 7 days,Fantastic experience
    Response from RRG Dacia Cardiff
    Hi Geraint, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Heather, we hope to see you again soon! Kind regards, Jo
  • Rating 5.0
    The service and welcome was lovely and relaxed which helped me take my time to find the car that really suited my needs . The Dacia Jogger is great ! Huw Ferris and the Dacia Cardiff team made it a real pleasurable experience Karl.B
    Response from RRG Dacia Cardiff
    Hi Karl, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your new Dacia experience with Hew and the team, we hope to see you again soon! Kind regards, Jo
  • Rating 3.0
    The handover was excellent.but the customer service from them prior to this leaves alot to be desired,not one phone call, just short emails does not make for a happy experience.
    Response from RRG Dacia Cardiff
    Hi Jill, thank you again for taking the time to let us know how we did. We hope you have a great day!

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