Motability Scheme at Renault Retail Group Dacia Cardiff
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
295 Penarth Road
Cardiff CF11 8UU
GB
Phone Number
Call Renault Retail Group Dacia Cardiff on 029 2148 1824
029 2148 1824
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Heather Jenkins
- Huw Ferris
- Kevin Brown
- Adam Richards
- Adam Whittaker
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Carl Pincott
- Nicola Hughes
- Simon Fennell
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Renault Retail Group Dacia Cardiff
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Renault Retail Group Dacia Cardiff
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Renault Retail Group Dacia Cardiff can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Renault Retail Group Dacia Cardiff on 02921481824 to make an appointment with our Motability specialist.
Reviews at Renault Retail Group Dacia Cardiff
- Rating 4.0Dec 23, 2024Handover was nice and smooth he explained how vehicle would work including radio and how to get phone's connected and use of Google maps.Response from Renault Retail Group Dacia CardiffDec 24, 2024Thank you for your feedback! We're glad to hear the handover was smooth and that everything was thoroughly explained. Enjoy your new vehicle, and we’re always here if you need further assistance! Best wishes, Adam.
- Rating 5.0Dec 17, 2024Very quick and painless experience.Response from Renault Retail Group Dacia CardiffDec 18, 2024Thank you for your feedback! We're delighted to hear that your experience was quick and painless. Providing a smooth and efficient process is always our goal, and we're so glad we could meet your expectations. We look forward to assisting you again in the future! Best Wishes, Adam.
- Rating 5.0Dec 16, 2024Adam was lovely. Talked us through everything and helped us make the right choice for my needs.Response from Renault Retail Group Dacia CardiffDec 17, 2024Thank you for your kind review. We’re so glad to hear that Adam was able to guide you through the process and help you make the right choice for your needs. We look forward to seeing you again in the future! Best Wishes, Adam.
- Rating 5.0Dec 9, 2024Very helpful, Adam was great.Response from Renault Retail Group Dacia CardiffDec 10, 2024Thank you for your kind words! We're so glad to hear that Adam was able to assist you and provide great service. Best Wishes, Adam
- Rating 5.0Dec 3, 2024Heather was fantastic she explained everything in detail and made sure the car suited our needs.Response from Renault Retail Group Dacia CardiffDec 4, 2024Thank you for your kind words! We're so glad to hear that Heather was able to assist you in finding the right car and explaining everything thoroughly. If you need any further assistance, don't hesitate to reach out. Best Wishes, Adam.
- Rating 5.0Nov 26, 2024Dealership and Adam have been fantastic start to finishResponse from Renault Retail Group Dacia CardiffNov 27, 2024Thank you for your wonderful feedback! We're delighted to hear that both the dealership, particularly Adam, could provide a fantastic experience from start to finish. We look forward to seeing you again in the future. Best Wishes, Adam.
- Rating 5.0Sep 20, 2024👍Response from Renault Retail Group Dacia CardiffSep 23, 2024Hello Denisa, thank you for taking the time to give our Cardiff dealership a thumbs-up and a five-star rating! Best wishes, Adam.
- Rating 5.0Aug 29, 2024Very helpful and understanding to my needs would highly ecomend, Angela bennettResponse from Renault Retail Group Dacia CardiffAug 30, 2024Hello Angela, thank you for your feedback. We're delighted to hear that our team at Cardiff were very helpful and understanding of your needs. Many thanks, Adam.
- Rating 5.0Aug 28, 2024Really good serviceResponse from Renault Retail Group Dacia CardiffAug 29, 2024Hello Tomos, thank you! We’re glad to hear you had a really good experience with our team at Cardiff. We appreciate your feedback and look forward to seeing you again. Kind regards, Adam.
- Rating 5.0Jun 11, 2024The salesperson took his time explaining everything I needed to know in great detail. Cannot fault him at allResponse from Renault Retail Group Dacia CardiffJun 12, 2024Hello Judith, thank you for sharing your experience! We're glad to hear that our colleague at Cardiff took their time to explain everything in great detail, ensuring you were well-informed. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Adam.
- Rating 5.0Mar 27, 2024Excellent, thank youResponse from Renault Retail Group Dacia CardiffMar 27, 2024Hello Robert, you're welcome! If you have any more questions or need assistance in the future, feel free to reach out. Have a great day! Kind regards, Adam.
- Rating 5.0Mar 21, 2024Very friendly polite helpfulResponse from Renault Retail Group Dacia CardiffMar 22, 2024Hello Aimee, we're delighted to hear that you found our team at Cardiff to be very friendly, polite, and helpful! Providing excellent customer service is our priority, and we're glad we could assist you effectively. If you have any further questions or need assistance in the future, don't hesitate to reach out. Kind regards, Adam.
- Rating 5.0Feb 27, 2024Great service from beginning to end. Explained the process from 1st looking at the right type of vehicle to meet our requirements to ordering and receiving. Huw kept us informed at every stage.Response from Renault Retail Group Dacia CardiffFeb 28, 2024Hello Teifion, we're thrilled to hear about your positive experience with Huw and our team at our Cardiff dealership! Providing clear explanations and keeping you informed throughout the process is our priority. Thank you for highlighting Huw's efforts in ensuring you found the right vehicle and for delivering great service. Kind regards, Adam.
- Rating 2.0Oct 3, 2023Good customer service when I picked the car I picked up the car yesterday morning I drove it for 20 miles and it broke down it is now in your workshop in Renault it's got to have a new horn fitted
Which I'm not very happy about being a brand new car
I am contacting motability because your salesman said we need your help to keep it happens to these cars when they get wet which is no good to me sheen has out window is coming that's 0800 I will have more breakdown than you driving to do this much needed workResponse from Renault Retail Group Dacia CardiffOct 5, 2023Hi Stephanie, thank you for taking the time to rate and share your feedback with our Cardiff dealership. We're glad to hear you received good customer service from the team when you picked up the car. However, we're sorry to hear about the issues you're facing with your new car and the breakdown you experienced shortly after picking it up. We'd love to improve your experience with us and resolve as quickly as possible for you. Please reach out to us directly with your contact details to reviews@renaultretail.co.uk, and we'll have a member of the team get in touch with you. Kind regards, Adam. - Rating 5.0Sep 28, 2023Great customer service mine was very tidy dressed in a suit shirt and tie was very polite even remembered me from when I went in five days ago he gave me a cup of coffee and we sat down and did the paperwork for the car and it was lovely to be treated like a ladyResponse from Renault Retail Group Dacia CardiffSep 28, 2023Hi Stephanie, we're delighted to hear about the great customer service you received, including the professional and courteous demeanor of the staff member who assisted you at Cardiff. Treating customers with respect and providing a pleasant experience is important, and it's clear that they went the extra mile to make you feel valued and appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback! Kind regards, Adam.
- Rating 5.0Jul 19, 2023Heather was absolutely brilliant!!! Made me feel very comfortable and at ease with the ordering, absolutely the best service by far....Response from Renault Retail Group Dacia CardiffJul 20, 2023Hi Nathan, we're delighted to hear about your fantastic experience with Heather at our Cardiff dealership! We know she will appreciate your kind words. Providing exceptional service and making our customers feel comfortable and at ease is what we strive for. If you have any further questions or need any assistance, feel free to reach out. Kind regards, Adam.
- Rating 5.0May 3, 2023Absolutely brilliant! Kevin Brown made the whole process stress free! Thank-you as we love our new Dacia.Response from Renault Retail Group Dacia CardiffMay 4, 2023Hi Romeo, thank you for the feedback! We're thrilled to hear that Kevin provided a brilliant experience, and made the process stress-free for you. We hope you enjoy your new Dacia! Many thanks, Adam.
- Rating 5.0Mar 31, 2023Excellent customer service, Heather jenkins went above and beyond to help us being new to the motorbility scheme.
Car pick up within 7 days,Fantastic experienceResponse from Renault Retail Group Dacia CardiffApr 2, 2023Hi Geraint, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Heather, we hope to see you again soon! Kind regards, Jo - Rating 5.0Mar 22, 2023The service and welcome was lovely and relaxed which helped me take my time to find the car that really suited my needs . The Dacia Jogger is great ! Huw Ferris and the Dacia Cardiff team made it a real pleasurable experience Karl.BResponse from Renault Retail Group Dacia CardiffMar 22, 2023Hi Karl, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your new Dacia experience with Hew and the team, we hope to see you again soon! Kind regards, Jo
- Rating 3.0Nov 16, 2022The handover was excellent.but the customer service from them prior to this leaves alot to be desired,not one phone call, just short emails does not make for a happy experience.Response from Renault Retail Group Dacia CardiffNov 22, 2022Hi Jill, thank you again for taking the time to let us know how we did. We hope you have a great day!