Motability Scheme at Wessex Garages Kia Cardiff

4.9
Rating 4.9
(279 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Kia Cardiff

Motability Scheme at Wessex Garages Kia CardiffMotability Scheme at Wessex Garages Kia CardiffMotability Scheme at Wessex Garages Kia Cardiff

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Kia Cardiff on 02920877100 to make an appointment with our Motability Scheme specialist.

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Book an Appointment

Contact information

Address
Gulf Works
Penarth Road
Cardiff CF11 8TT
GB
Get directions
Phone Number
Call Wessex Garages Kia Cardiff on 029 2087 7100
029 2087 7100
029 2087 7100
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jonathan Roedemer
  • Andrew Jones
  • Thomas Pritchard
  • James Hill
  • Joshua Evans
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Stevens
  • Georgina Wride
  • Mollie Knight Eddins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wessex Garages Kia Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Kia Cardiff

  • Rating 5.0
    Being an anxiety sufferer is hard,especially when you have to deal either even the simplest of things. I have to say that Joshua was absolutely brilliant.he made me feel welcome,calm and talked me through everything in a way I understood.i cannot thank him enough,I love my new car and appreciate everything youve done
    thankyou again to Joshua and everyone at wrssex garage
    Response from Wessex Garages Kia Cardiff
    Dear Rebecca,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Joshua was able to make your experience at Wessex Garages Kia Cardiff a positive one. It's great to know that he helped you feel welcome and calm throughout the process.

    We understand how important it is to feel comfortable and supported, especially when making such significant decisions. Your kind words mean a lot to us, and we are delighted that you love your new car.

    Thank you once again for choosing us and for your generous review. If you ever need further assistance, please don't hesitate to reach out.

    Best wishes,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Good communication, very helpful when choosing a car
    Response from Wessex Garages Kia Cardiff
    Hello Lisa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our communication effective and that we were able to assist you in choosing the right car. Your feedback is incredibly valuable to us and motivates our team to continue providing excellent service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Everything was so easy from picking a car to paperwork, picked up new car yesterday so fast and Tom explained features of car.
    Response from Wessex Garages Kia Cardiff
    Dear Julie

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience with the Motability Scheme at Wessex Garages Kia Cardiff was smooth and enjoyable. It's fantastic to know that Tom was able to assist you effectively and make the process of picking up your new car both quick and informative.

    Your satisfaction is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Enjoy your new car!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Both James and his colleague (I can't remember his name) were amazing and making me feel very at eased with the whole process. Both explained everything so well.

    Thank you
    Response from Wessex Garages Kia Cardiff
    Dear Mia,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that James and his colleague were able to make your experience with us so positive and comfortable. It's great to know that they explained everything clearly and helped you feel at ease throughout the process.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Wessex Garages Kia Cardiff. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    The guy was very polite & caring he explained everything in detail,very nice caring guy.
    Response from Wessex Garages Kia Cardiff
    Dear Jacqueline

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team member. It's great to know that he was able to explain everything in detail and provide the caring service we strive for at Wessex Garages Kia Cardiff.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service.
    Response from Wessex Garages Kia Cardiff
    Dear Christine

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Wessex Garages Kia Cardiff. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    I was very surprised in how quick the service was at the showroom with Joshua & Thomas. Very polite and helpful. Also very good in showing us around the car. Overall a great service.
    Response from Wessex Garages Kia Cardiff
    Dear Lisa,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you were pleased with the quick and efficient service provided by Joshua and Thomas at our showroom. It's wonderful to know that they were polite, helpful, and able to assist you effectively in exploring the car. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service.

    We look forward to welcoming you back to Wessex Garages Kia Cardiff in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    I had a lovely experience at Wessex Garages Kia in Cardiff. All the staff are lovely but I worked with Josh. He went above and beyond. He made myself and my family feel welcome each time we were there. He was always smiling and offered us coffee and tea. His customer service was excellent. He went into detail about the cars and all information we needed to know. He helped me find the right car for me. I highly recommend Wessex Garages.
    Response from Wessex Garages Kia Cardiff
    Dear Cheyenna,

    Thank you so much for taking the time to share your wonderful experience at Wessex Garages Kia Cardiff. We are thrilled to hear that Josh and the rest of our team made you and your family feel welcome and provided excellent customer service. It's great to know that Josh was able to assist you in finding the right car and that you appreciated the detailed information he provided.

    Your recommendation means a lot to us, and we are delighted that you had such a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our showroom.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Amazing, caring, helpful,pleasure to deal with
    Response from Wessex Garages Kia Cardiff
    Dear Dimitri,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Wessex Garages Kia Cardiff. Our team takes great pride in being caring and helpful, and it's truly rewarding to know that we were a pleasure to deal with during your visit.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very helpfull and explained everything many thank
    Response from Wessex Garages Kia Cardiff
    Hello Jayne,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service helpful and that everything was explained clearly. Your feedback is greatly appreciated and encourages us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Many thanks,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Spoke to Joshua regarding a motability car.have to say as an anxiety sufferer,josh talked me through everything step by step.great communication and me feel comfortable cannot thank him enough.thankyou josh
    Response from Wessex Garages Kia Cardiff
    Dear Rebecca,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Joshua was able to provide you with the support and communication you needed. It's wonderful to know that he made you feel comfortable throughout the process. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Joshua. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Head Of Marketing & Online
  • Rating 5.0
    He was very professional while being quite engaging and polite. He was ready to answer questions and explain things too.
    Response from Wessex Garages Kia Cardiff
    Dear Farisai,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service professional, engaging, and polite. It's great to know that all your questions were answered and everything was explained clearly. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Tracy Griffiths
    Head of Marketing and Online
  • Rating 5.0
    Dave who picked my Kia Nero up was very polite & helpful
    Response from Wessex Garages Kia Cardiff
    Hello Peter,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that Dave provided you with polite and helpful service when picking up your Kia Niro. At Wessex Garages Kia Cardiff, we strive to offer the best experience for our customers, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    It was perfect service
    Response from Wessex Garages Kia Cardiff
    Hello Abd,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a perfect experience with our service at Wessex Garages Kia Cardiff. Our team is dedicated to providing the best possible service to our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great service great communication lovely staff
    Response from Wessex Garages Kia Cardiff
    Hello Nicola,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and communication. Our team at Wessex Garages Kia Cardiff is dedicated to providing excellent service, and it's fantastic to know that our efforts are appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great service
    Response from Wessex Garages Kia Cardiff
    Hello Kameron

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our service at Wessex Garages Kia Cardiff. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent customer service and customer care. Well done Kia
    Response from Wessex Garages Kia Cardiff
    Hello Amanda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and care at Wessex Garages Kia Cardiff. Your feedback is incredibly important to us, and it’s great to know that our efforts are appreciated. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    The staff were fantastic and helpful and the hand over was a easy process I can't thank them enough
    Response from Wessex Garages Kia Cardiff
    Hello Wayne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff fantastic and helpful, and that the handover process was easy for you. Your feedback means a lot to us, and it’s great to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Cardiff.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very helpful and fantastic service and easy to approach staff
    Response from Wessex Garages Kia Cardiff
    Hello Wayne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and our staff approachable. Providing fantastic service is something we strive for every day, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Wessex Garages Kia Cardiff.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Absolutely fantastic team. Super reliable, understanding and helpful. Can't say thank you enough! 10/10
    Response from Wessex Garages Kia Cardiff
    Dear Valery,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at Wessex Garages Kia Cardiff. Your kind words about our reliability, understanding, and helpfulness mean a lot to us. We strive to provide the best service possible, and it's incredibly rewarding to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you once again for your feedback and for choosing us for your mobility needs.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

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