Motability Scheme at Wessex Garages Kia Cardiff

4.9
Rating 4.9
(242 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Kia Cardiff

Motability Scheme at Wessex Garages Kia CardiffMotability Scheme at Wessex Garages Kia CardiffMotability Scheme at Wessex Garages Kia Cardiff

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Kia Cardiff on 02920877100 to make an appointment with our Motability Scheme specialist.

Book an Appointment
Book an Appointment

Contact information

Address
Gulf Works
Penarth Road
Cardiff CF11 8TT
GB
Get directions
Phone Number
Call Wessex Garages Kia Cardiff on 029 2087 7100
029 2087 7100
029 2087 7100
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jonathan Roedemer
  • Andrew Jones
  • Thomas Pritchard
  • James Hill
  • Joshua Evans
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Stevens
  • Georgina Wride
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wessex Garages Kia Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Kia Cardiff

  • Rating 5.0
    Kind and patient
    Response from Wessex Garages Kia Cardiff
    Hello Joline,

    Thank you so much for taking the time to leave us a review.

    We are thrilled to hear that you found our service kind and patient. At Wessex Garages Kia Cardiff, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

    Wessex Garages Kia Cardiff Team
  • Rating 5.0
    Very helpful and even gave free car mats due to the length if time I had been waiting for my car.
    Response from Wessex Garages Kia Cardiff
    Hello Lucy,

    Thank you so much for taking the time to share your positive experience with us!

    We're thrilled to hear that you found our team helpful and that you appreciated the complimentary car mats. We understand how important it is to ensure our customers feel valued, especially when there are delays. Your satisfaction is our top priority, and your kind words mean a lot to us.

    If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
    Wessex Garages Kia Cardiff Team
  • Rating 5.0
    Perfect
    Response from Wessex Garages Kia Cardiff
    Hello Kristina B.,

    Thank you so much for taking the time to leave us a perfect review! We are thrilled to hear that you had a great experience with us at Wessex Garages Kia Cardiff. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
    The Wessex Garages Kia Cardiff Team
  • Rating 5.0
    Everything was great. Checking my car in and sorting out the loan car was done very quickly and easily. Georgia was lovely and very helpful.
    Response from Wessex Garages Kia Cardiff
    Hello Kai

    Thank you so much for taking the time to leave such a wonderful review.

    We are thrilled to hear that your experience with us was smooth and efficient, and that Georgia was able to assist you so well.

    Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Wessex Garages Kia Cardiff in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    James was so friendly and understanding to my needs, he was courteous, professional and made it all so easy for me.
    Response from Wessex Garages Kia Cardiff
    Dear Geraldine,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Wessex Garages Kia Cardiff.

    We are thrilled to hear that James was able to assist you in such a friendly and understanding manner. Providing courteous and professional service is something we strive for, and it's fantastic to know that James made the process easy for you.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
    Wessex Garages Kia Cardiff
  • Rating 5.0
    Fantastic service by everyone
    Response from Wessex Garages Kia Cardiff
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you had a fantastic experience with our team at Wessex Garages Kia Cardiff. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online

    Wessex Garages Kia Cardiff Team
  • Rating 5.0
    Fully conversant with process. Made the entire experience relaxed and stress free
    Response from Wessex Garages Kia Cardiff
    Dear Colin,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found the process fully conversant and that your experience with us was relaxed and stress-free. Our team at Wessex Garages Kia Cardiff is dedicated to providing the best possible service, and your feedback is a great testament to their efforts.

    We truly appreciate your support and look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online

    Wessex Garages Kia Cardiff
  • Rating 5.0
    Quick pick up, kept up to date with the service and clear report provided before car returned within a few hours.
    Response from Wessex Garages Kia Cardiff
    Hello Matthew,

    Thank you so much for taking the time to leave us such a positive review!

    We're thrilled to hear that you had a quick and efficient experience with us at Wessex Garages Kia Cardiff. Keeping our customers informed and ensuring a smooth service process is a top priority for us, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very good pain free ordering
    Response from Wessex Garages Kia Cardiff
    Hello Abbie,

    Thank you so much for taking the time to leave us a review!

    We're thrilled to hear that your ordering experience was very good and pain-free. Our team at Wessex Garages Kia Cardiff is dedicated to providing excellent service, and it's wonderful to know we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
    Wessex Garages Kia Cardiff Team
  • Rating 5.0
    Very polite and professional
    Response from Wessex Garages Kia Cardiff
    Hello Lewis,

    Thank you so much for taking the time to leave us such a wonderful review!

    We are thrilled to hear that you found our team polite and professional. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Wessex Garages Kia Cardiff in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
    Wessex Garages Kia Cardiff Team
  • Rating 5.0
    Tom was amazing explained every thing to me
    Response from Wessex Garages Kia Cardiff
    Hello Dawn,

    Thank you so much for taking the time to leave us such a wonderful review!

    We're thrilled to hear that Tom was able to provide you with a great experience and explain everything clearly. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
    Wessex Garages Kia Cardiff Team
  • Rating 5.0
    Lovely sales man and easy to speak to and sort a car out 1st class
    Response from Wessex Garages Kia Cardiff
    Hello Neil,

    Thank you so much for taking the time to leave us such a wonderful review.

    We're thrilled to hear that you had a positive experience with our sales team and found the process of sorting out a car to be straightforward and enjoyable. Your kind words and perfect rating mean a lot to us, and we're delighted to have been able to assist you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Cardiff.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
    Wessex Garages Team
  • Rating 5.0
    James was brilliant. He was so helpful and friendly and made sure everything was perfect for us.
    Response from Wessex Garages Kia Cardiff
    Hello Begum,

    Thank you so much for taking the time to leave such a wonderful review!

    We are thrilled to hear that James provided you with excellent service and ensured everything was perfect for you. Your feedback is incredibly valuable to us, and it’s great to know that our team made your experience a positive one.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Kia Cardiff.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    All good
  • Rating 4.0
    Everything was great, reception , hire car was all good.
    Only negative, was that I was asked if we would like the car washed and I said yes.
    The car was not washed.
  • Rating 5.0
    The best service in the world and very nice and experienced people
    Response from Wessex Garages Kia Cardiff
    Dear Gabriela,

    Thank you so much for your wonderful review! We are thrilled to hear that you consider our service to be the best in the world. Our team at Wessex Garages Kia Cardiff takes great pride in providing exceptional service and expertise, and your kind words mean a lot to us. We are delighted that you had such a positive experience with us.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great customer service and good communication regarding service scheduling
    Response from Wessex Garages Kia Cardiff
    Hello Liam,

    Thank you so much for taking the time to leave us such a positive review!

    We are thrilled to hear that you had a great experience with our customer service and communication regarding service scheduling. At Wessex Garages Kia Cardiff, we strive to provide the best possible service to all our customers, and your feedback is incredibly valuable to us.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Car was picked up on time,and dropped back within a few hours clean and tidy.
    Thank you 😊
    Response from Wessex Garages Kia Cardiff
    Hello Jamie,

    Thank you so much for taking the time to leave us such a wonderful review!

    We're thrilled to hear that you were pleased with the timely pickup and return of your car, as well as its clean and tidy condition. Your satisfaction is our top priority, and your feedback is greatly appreciated.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service all round. Would recommend Kia Wessex 100%.
  • Rating 5.0
    Excellent service always

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