Motability Scheme at Renault Retail Group Renault Cardiff

4.8
Rating 4.8
(189 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
295 Penarth Road
Cardiff CF11 8UU
GB
Phone Number
Call Renault Retail Group Renault Cardiff on 029 2148 0070
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Heather Jenkins
  • Huw Ferris
  • Kevin Brown
  • Adam Richards
  • Adam Whittaker
  • Ryan Lima
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Carl Pincott
  • Nicola Hughes
  • Simon Fennell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Cardiff on 02921480070 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Cardiff

  • Rating 5.0
    Absolutely fabulous
    Response from Renault Retail Group Renault Cardiff
    Hello Wendy, thank you for the fantastic feedback! We're so happy to hear you had an excellent experience. We look forward to seeing you again soon! Best Wishes, Adam.
  • Rating 5.0
    Very good service
    Response from Renault Retail Group Renault Cardiff
    Thank you for your feedback! We're glad to hear you received very good service. Best Wishes, Adam.
  • Rating 5.0
    Friendly staff, kept me updated enjoyable experience
    Response from Renault Retail Group Renault Cardiff
    Thank you for your feedback! We're so glad to hear that our friendly staff and regular updates made your experience enjoyable. Best Wishes, Adam.
  • Rating 5.0
    Amazing service
    Response from Renault Retail Group Renault Cardiff
    Thank you for your feedback! We're thrilled to hear you had an amazing service experience. Best Wishes, Adam.
  • Rating 5.0
    Handover was good and if I needed any more information I just had to call or visit the dealer. Thanks Ryan and Adam w.
    Response from Renault Retail Group Renault Cardiff
    Thank you for your kind feedback! We're glad to hear the handover went smoothly and that Ryan and Adam were there to assist you with any further questions. Best Wishes, Adam.
  • Rating 5.0
    Very smooth experience. The sales man explained everything perfect and was very easy to communicate with. Thank you.
    Response from Renault Retail Group Renault Cardiff
    Thank you for your feedback! We're thrilled to hear that the experience was smooth and that the salesperson provided clear explanations and easy communication. Best Wishes, Adam.
  • Rating 5.0
    Friendly and helpful
    Response from Renault Retail Group Renault Cardiff
    Hello Peter, thank you for your kind words! We're pleased to hear that you found our team friendly and helpful. Best wishes, Adam.
  • Rating 5.0
    Great service
    Response from Renault Retail Group Renault Cardiff
    Hello Joseph, thank you for the five-star rating! We're delighted to hear you had great service at our Cardiff dealership. Best wishes, Adam.
  • Rating 5.0
    Collect on time and return with in five hours excellent service
    Response from Renault Retail Group Renault Cardiff
    Hello Stephen, thank you for your feedback. We're glad to hear that your collection was timely and that you received excellent service. We appreciate your support and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Excellent
    Response from Renault Retail Group Renault Cardiff
    Hello Gina, thank you for your feedback. We're thrilled to hear that you had an excellent experience. We appreciate your support and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Great service friendly staff
    Response from Renault Retail Group Renault Cardiff
    Hello Neiko, thank you for your kind words. We're delighted to hear that you experienced great service from our friendly team at Cardiff. We appreciate your support and look forward to welcoming you back soon! Best Wishes, Adam.
  • Rating 5.0
    Excellent service and very good value amazing 5star
    Response from Renault Retail Group Renault Cardiff
    Hello Kylon, thank you for your fantastic review! We're thrilled to hear you received excellent service and great value. Your 5-star rating is appreciated! Best wishes, Adam.
  • Rating 5.0
    Excellent service from the team, Kevin and Ryan. Got the car I wanted and had it with in 2 weeks. I am extremely happy with the service and car.
    Response from Renault Retail Group Renault Cardiff
    Hello Kieron, thank you for your fantastic feedback. We're thrilled to hear that Kevin and Ryan provided excellent service and that you got the car you wanted within just two weeks. We're glad you're happy with both the service and your new car. We look forward to seeing you again in the future! Best Wishes, Adam
  • Rating 5.0
    Very friendly and helpful staff answered all of the questions and explained clearly
    Response from Renault Retail Group Renault Cardiff
    Hello Natalie, thank you for your feedback! We’re delighted to hear that our staff were friendly and helpful, answering all your questions clearly. We appreciate your kind words and look forward to assisting you again! Best Wishes, Adam
  • Rating 5.0
    Extremely easy process. Sales Rep explained everything really well. I left feeling very happy.
    Response from Renault Retail Group Renault Cardiff
    Hello Kieron, thank you for your feedback. We’re thrilled to hear that you found the process extremely easy and that our colleague explained everything clearly. It’s fantastic to know you left feeling very happy, and we appreciate your kind words. Best Wishes, Adam
  • Rating 2.0
    Explained two issues with the car, Renault said they had been fixed but neither have. Also they did not call to let me know the car was ready for collection
    Response from Renault Retail Group Renault Cardiff
    Hello Letitia, thank you for your feedback, and we're sorry to hear about the unresolved issues you're experiencing with your car. Please reach out to us directly via e-mail to reviews@renaultretail.co.uk so we can address your concerns and provide a solution. Best Wishes, Adam
  • Rating 5.0
    Brilliant service
    Response from Renault Retail Group Renault Cardiff
    Hello Mason, thank you for your feedback. We're delighted to hear you had a brilliant service experience. Best Wishes, Adam.
  • Rating 5.0
    Heather was amazing helped so much and nothing was to much trouble at all.even the lady on the front desk as really nice and welcoming.
    Response from Renault Retail Group Renault Cardiff
    Hello Jamie, thank you for your kind words. We’re thrilled to hear that Heather provided amazing support and that the front desk team made you feel welcome. We appreciate your feedback and support! Best wishes, Adam.
  • Rating 5.0
    So very helpful and wasnt to long doing car
    Response from Renault Retail Group Renault Cardiff
    Hello Malcolm, thank you for your feedback. We’re glad to hear that you found the service helpful and efficient. If you need anything else, just let us know. Best wishes, Adam.
  • Rating 5.0
    Fast and efficient service. Collected and returned my car without any problems. Andrew was friendly and professional

    Video of service points was informative

    Response from Renault Retail Group Renault Cardiff
    Hello Julie, thank you for your feedback. We're pleased to hear you had a fast and efficient service, and that Andrew provided friendly and professional assistance. We're glad the video was helpful too. Best wishes, Adam.

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