Motability Scheme at Renault Retail Group Renault Cardiff
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
295 Penarth Road
Cardiff CF11 8UU
GB
Phone Number
Call Renault Retail Group Renault Cardiff on 029 2148 0070
029 2148 0070
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Heather Jenkins
- Huw Ferris
- Kevin Brown
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Carl Pincott
- Nicola Hughes
- Simon Fennell
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Renault Retail Group Renault Cardiff
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Renault Retail Group Renault Cardiff
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Renault Retail Group Renault Cardiff can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Renault Retail Group Renault Cardiff on 02921480070 to make an appointment with our Motability specialist.
Reviews at Renault Retail Group Renault Cardiff
- Rating 5.0Jan 27, 2026Very helpful lady we are over the moon with the service provided we would throughly recommend Renault to our friends and familyResponse from Renault Retail Group Renault CardiffJan 28, 2026Hello Phillip, thank you for your feedback and we are delighted to hear the service provided was so helpful and that you are over the moon with your experience. We really appreciate your recommendation to friends and family. Best Wishes, Adam
- Rating 5.0Jan 19, 2026The specialist that dealt with me at Renault Retail Group Renault Cardiff was Mr Hugh Ferris. I’d already had an amazing experience when I initially went to Renault Cardiff to choose my vehicle, see what is was like, make sure the vehicle was ergonomic. The Renault Symbioz exceeded my expectations.
Friday the 16th of January 2026 was my pick up date. Friday morning I received a text that had a video of my new car. I watched the video and my excitement was stratospheric. I became a jumping bean. When I got to Renault Cardiff, I was welcomed my Hugh, made comfortable before we got things going. Hugh explained everything along the way so I had a full understanding of my experience. All the time asking if I had any questions.
The time came and we got to the car. We got in, while Hugh went through everything aspect of the car. He showed my how to use the Navigation and touch, to change setting and so on. Without me asking Hugh asked it I needed help transferring everything from my Audi Q2 to my new car. I did and he helped with everything. He then left me to get things organised and to really feel the car. I had a couple of questions which he was happy to answer.
My experience with Hugh Ferris at Renault Retail Group Renault Cardiff was the embodiment of ABOVE SND BEYOND. can’t thank Hugh Ferris and everyone at Renault Cardiff enough.
They are a true asset to Motability and have shown the best part of Motability.
Thank you Mr Hugh Ferris, Thank you Renault Cardiff and and thank you Motability.Response from Renault Retail Group Renault CardiffJan 20, 2026Hello Atinuke, thank you for taking the time to share such a detailed and heartfelt account of your experience, we are delighted to hear that Huw and the wider Renault Cardiff team provided such exceptional support from your first visit through to handover. Taking the time to ensure comfort, understanding, and confidence at every stage is exactly the standard we strive for, and it is wonderful to see this reflected in your journey with the Symbioz. We really appreciate your kind words and are proud to support Motability customers in this way. Best Wishes, Adam - Rating 5.0Jan 16, 2026Pick the car from my home, very prompt car was returned in the afternoon all clean inside and out.Response from Renault Retail Group Renault CardiffJan 19, 2026Hello Phillip, thank you for your feedback, we are pleased to hear the collection and return service was prompt and that your car was returned clean and ready to go. Providing convenient and thorough service is very important to us. We appreciate you taking the time to share your experience. Best Wishes, Adam
- Rating 5.0Jan 14, 2026Excellent customer service, felt very comfortable with the experience, given good advice and informationResponse from Renault Retail Group Renault CardiffJan 15, 2026Hello Clarissa, thank you for your feedback, we are pleased to hear you felt comfortable and well informed throughout your experience. Providing clear advice and excellent customer service is very important to us. We appreciate you taking the time to share your experience. Best Wishes, Adam
- Rating 5.0Jan 9, 2026At Renault Cardiff, Hugh was the gentleman that dealt with me. However, my experience started when I called the dealership and spoke with the receptionist to ask who I need to speak to about a new Motability vehicle. She was personable, patient, inviting and that really allayed my fears and set the tone. Once I got to the dealership, I was warmly greeted firstly by the receptionist who then introduced me to Hugh. As I have been quite ill and due to many variables I had to change dealerships, I was so nervous and frankly scared. However, those feelings were forgotten nearly instantly.
Hugh was very professional whilst being warm, approachable, patient, and amazing listener and I never felt pressured to make a decision which is so important to vulnerable people. I was able to pick my vehicle, the colour that I wanted and I test drove the one available to have the feel of the car. I was the total experience that I received and I can not praise the whole team enough.Response from Renault Retail Group Renault CardiffJan 12, 2026Hello Atinuke, thank you for sharing such detailed feedback, we are delighted to hear that both our receptionist and Hugh provided a warm, professional, and patient experience from your first call through to choosing your vehicle. Ensuring customers feel supported, listened to, and never pressured is extremely important to us, especially in sensitive situations. We are pleased the entire team helped make your visit a positive and memorable experience. Best Wishes, Adam - Rating 5.0Jan 8, 2026Excellent service and very courteous, with all the relevant information given.Response from Renault Retail Group Renault CardiffJan 9, 2026Hello Carole, thank you for your feedback. We’re delighted to hear you received excellent, courteous service and that all the relevant information was provided. Best Wishes, Adam
- Rating 1.0Jan 2, 2026Car was with dealership for over two weeks. For a simple window fix. Car was left in the rain for the two weeks. When I finally got the car back the rear seats were moldy.Response from Renault Retail Group Renault CardiffJan 5, 2026Hello Donna, thank you for sharing your feedback and we are very sorry to hear about your experience whilst your car was with us at our Cardiff dealership. We'd like to investigate and look to improve your experience with us. Please reach out directly via e-mail with your contact details to reviews@renault.co.uk and we'll have a member of the team get in touch with you. Best wishes, Adam.
- Rating 5.0Dec 31, 2025Very friendly and helpful staff.Response from Renault Retail Group Renault CardiffJan 2, 2026Hello Carole, Thank you for your feedback. We are pleased to hear you found our staff very friendly and helpful. Your comments are greatly appreciated. Best Wishes, Adam
. - Rating 5.0Dec 31, 2025Very friendly with a great personal touch and understanding of the vehicle and the motabilty requirementsResponse from Renault Retail Group Renault CardiffJan 2, 2026Hello Gordon, thank you for your feedback. We are delighted to hear you found our team very friendly, with a great personal touch and a strong understanding of both the vehicle and Motability requirements. Your comments are greatly appreciated. Best Wishes, Adam
- Rating 5.0Dec 11, 2025Polite and efficient with friendly staff.Response from Renault Retail Group Renault CardiffDec 12, 2025Hello Matthew, thank you for your feedback. We are pleased to hear our team were polite, efficient, and friendly during your visit. Your comments are greatly appreciated. Best Wishes, Adam
- Rating 5.0Dec 8, 2025Excellent serviceResponse from Renault Retail Group Renault CardiffDec 9, 2025Hello Douglas, thank you for your feedback. We are pleased to hear you received excellent service from the team at our Cardiff dealership. Best Wishes, Adam
- Rating 5.0Dec 6, 2025Neil was very helpful he explained all functions of the car. One happy customer.Response from Renault Retail Group Renault CardiffDec 9, 2025Hello Christine, thank you for sharing your experience with Neil. We are pleased he provided helpful guidance and explained all the functions of your car. Your happiness as a customer is greatly appreciated! Best Wishes, Adam
- Rating 5.0Nov 27, 2025Fast, friendly and efficient service.Response from Renault Retail Group Renault CardiffNov 27, 2025Hello Danielle, thank you for sharing your experience and we’re glad our team provided fast, friendly, and efficient service. We appreciate your feedback. Best Wishes, Adam
- Rating 5.0Nov 11, 2025Very helpful and politeResponse from Renault Retail Group Renault CardiffNov 12, 2025Hello Jake, thank you for your feedback. We’re glad to hear that you found our team at Cardiff helpful and polite. Best Wishes, Adam.
- Rating 5.0Nov 11, 2025Hue ferris was brilliant helped us find the right car for usResponse from Renault Retail Group Renault CardiffNov 12, 2025Hello Teresa, thank you for your feedback. We’re delighted to hear that Hew Ferris provided brilliant support in helping you find the right car. Best Wishes, Adam.
- Rating 5.0Nov 6, 2025Quick and professionalResponse from Renault Retail Group Renault CardiffNov 7, 2025Hello Bonita, thank you for your feedback. We’re pleased to hear you found our service quick and professional. Best Wishes, Adam.
- Rating 5.0Oct 29, 2025Very helpful and informative. No pressure, a relaxing transaction.Response from Renault Retail Group Renault CardiffOct 29, 2025Hello Douglas, thank you for your feedback. We’re pleased to hear that you found the experience helpful, informative, and relaxed, with no pressure throughout the process. Best Wishes, Adam.
- Rating 5.0Oct 27, 2025Neil was, as ever, helpful, kind, supportive and knowledgeable.
He supported us to sell our old, manual car and to select the most appropriate, automatic car through Motability to support my physical needs. As this was the first time going through the Motability process, he made it easy and seamless.Response from Renault Retail Group Renault CardiffOct 28, 2025Hello Miriam, thank you for your feedback. We’re delighted to hear that Neil provided knowledgeable and supportive guidance, making your Motability experience smooth and helping you find the right car for your needs. Best Wishes, Adam. - Rating 5.0Oct 27, 2025Absolutely fabulous, very impressed of the video updating me of the serviceResponse from Renault Retail Group Renault CardiffOct 28, 2025Hello Anne, thank you for your feedback. We’re delighted to hear that you were impressed with the service updates and found the experience fabulous. Best Wishes, Adam.
- Rating 5.0Oct 15, 2025Neil was amazing and everything went though super fast and easy can’t thank him enoughResponse from Renault Retail Group Renault CardiffOct 16, 2025Hello Deborah, thank you for your feedback. We’re delighted to hear that Neil made the process fast, easy, and enjoyable for you. Your kind words and appreciation will be shared with him. Best Wishes, Adam.