Motability Scheme at Renault Retail Group Renault Cardiff
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
295 Penarth Road
Cardiff CF11 8UU
GB
Phone Number
Call Renault Retail Group Renault Cardiff on 029 2148 0070
029 2148 0070
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Heather Jenkins
- Huw Ferris
- Kevin Brown
- Adam Richards
- Adam Whittaker
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Carl Pincott
- Nicola Hughes
- Simon Fennell
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Renault Retail Group Renault Cardiff
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Renault Retail Group Renault Cardiff
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Renault Retail Group Renault Cardiff can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Renault Retail Group Renault Cardiff on 02921480070 to make an appointment with our Motability specialist.
Reviews at Renault Retail Group Renault Cardiff
- Rating 5.0Mar 22, 2025Heather was excellent as always. We were nervous about our first electric car but heather and Ryan the handover specialist took time to ensure we were comfortable with all the features. Excellent from order to delivery. Can’t fault them.Response from Renault Retail Group Renault CardiffMar 24, 2025Thank you for your five-star feedback. We're so glad to hear that Heather and Ryan made your transition to an electric car a smooth and comfortable experience. We appreciate your kind words and are thrilled to know you were happy with the service from order to delivery. Best Wishes, Adam
- Rating 5.0Mar 14, 2025Good service but the car came back with a scratch on it they have been informedResponse from Renault Retail Group Renault CardiffMar 17, 2025Thank you for your feedback. We're glad to hear you received good service, but we're sorry to hear about the scratch on your car. We're glad you've informed us, and we'll do everything we can to resolve this for you. Best wishes, Adam.
- Rating 1.0Mar 13, 2025To much to sayResponse from Renault Retail Group Renault CardiffMar 14, 2025Thank you for taking the time to rate our Cardiff dealership and we're sorry to hear this. If you have any further comments to share, please don't hesitate to get in touch directly via e-mail to reviews@renaultretail.co.uk and we'll be glad to help. Best wishes, Adam.
- Rating 5.0Mar 12, 2025Heather was extremely helpful and a pleasure to meet would recommend to anyone looking for a mobility car 10/10Response from Renault Retail Group Renault CardiffMar 13, 2025Thank you for your feedback. We're thrilled to hear that our employee was able to assist you and make your experience a pleasant one. We appreciate your recommendation! Best Wishes, Adam
- Rating 1.0Mar 12, 2025Not great at all, no communication. I’m having to chase for updates constantly. I don’t feel like they are respecting me the same as they would someone who is not using motability. The whole experience just feels ruined now and the excitement of picking up our new car has gone.Response from Renault Retail Group Renault CardiffMar 13, 2025Thank you for sharing your feedback, and we sincerely apologise for the communication issues you’ve experienced. We aim to provide excellent service to all customers and we'd like to resolve this for you. Please reach out to us directly via e-mail with your contact details to reviews@renaultretail.co.uk and we'll have a member of the team get in touch with you. Best Wishes, Adam
- Rating 5.0Mar 10, 2025First class service from Adam Whittaker. Really really happy with my new car and many thanks for looking after me.Response from Renault Retail Group Renault CardiffMar 12, 2025Thank you so much for your kind words. We're thrilled to hear you're happy with your new car. Adam will be pleased to know you appreciated his service. Best wishes, Adam.
- Rating 5.0Mar 10, 2025Extremely helpfulResponse from Renault Retail Group Renault CardiffMar 12, 2025Thank you for your feedback! We're so glad to hear you had a positive experience. Best wishes, Adam.
- Rating 5.0Mar 3, 2025Kevin Brown was very professional and helpful. He answered all our questions and explained how the election car worked. He put my mind at ease and after the rest drive I felt more confident about choosing electric.Response from Renault Retail Group Renault CardiffMar 4, 2025Thank you for sharing your positive experience! We're glad to hear Kevin helped put your mind at ease and made the process smoother. If you have any more questions, feel free to reach out. Best Wishes, Adam.
- Rating 5.0Mar 1, 2025The customer service was excellent and they ensured that I was informed of when the car was ready. They sent me a video of the inspection.Response from Renault Retail Group Renault CardiffMar 3, 2025Thank you for your kind words. We're delighted to hear you had a great experience and that you appreciated the video of the inspection. We always aim to keep our customers informed. Best Wishes, Adam.
- Rating 5.0Feb 25, 2025The process went seamlessly, Huw was very informative & made our choosing the dealer & car very easy.Response from Renault Retail Group Renault CardiffFeb 26, 2025Thank you for your feedback! We're pleased to hear that Huw made the process seamless and informative for you. Best Wishes, Adam
- Rating 5.0Feb 20, 2025Very NiceResponse from Renault Retail Group Renault CardiffFeb 21, 2025Thank you for your kind feedback! We're glad you had a great experience. Best Wishes, Adam
- Rating 5.0Feb 20, 2025Excellent serviceResponse from Renault Retail Group Renault CardiffFeb 21, 2025Thank you for your feedback. We're delighted to hear you received excellent service. We appreciate your support! Best Wishes, Adam
- Rating 5.0Feb 17, 2025Service door to door top notch for my personal experienceResponse from Renault Retail Group Renault CardiffFeb 18, 2025Thank you for your feedback. We're delighted to hear that you had a five-star experience with our service. We appreciate your support! Best Wishes, Adam
- Rating 5.0Feb 17, 2025Amazing serviceResponse from Renault Retail Group Renault CardiffFeb 18, 2025Thank you for your kind words! We're thrilled to hear you had an amazing experience. Best Wishes, Adam
- Rating 5.0Feb 7, 2025Thank you verryResponse from Renault Retail Group Renault CardiffFeb 10, 2025You're very welcome! We're so glad to hear you had a positive experience. If there's anything else we can assist with in the future, don't hesitate to reach out. Best wishes, Adam.
- Rating 5.0Feb 3, 2025Amazing serviceResponse from Renault Retail Group Renault CardiffFeb 4, 2025Thank you so much for your feedback! We're thrilled to hear you had an amazing experience. Best Wishes, Adam.
- Rating 5.0Jan 28, 2025Julie was exceptionalResponse from Renault Retail Group Renault CardiffJan 29, 2025Thank you for your feedback. We're so glad to hear Julie provided exceptional service. We appreciate your kind words! Best wishes, Adam.
- Rating 5.0Jan 28, 2025Adam richards excellent keeping me updated at all times through process and when I collected vehicle Ryan explained everything I needed to know before driving awayResponse from Renault Retail Group Renault CardiffJan 29, 2025Thank you for sharing your experience. We're thrilled to hear Adam and Ryan provided excellent service and kept you well-informed. If you need anything further, don't hesitate to reach out. Best wishes, Adam.
- Rating 2.0Jan 28, 2025Courtesy car not as agreed so I struggled to use the car.Response from Renault Retail Group Renault CardiffJan 29, 2025Hello Jayne, we're sorry to hear about your experience with the courtesy car. If you haven't already, please reach out to the dealership to express your concerns, and hopefully, they can resolve the issue for you. If there's anything else we can help with, feel free to let us know. Best wishes, Adam.
- Rating 5.0Jan 27, 2025They were very polite and friendly plus courteousResponse from Renault Retail Group Renault CardiffJan 28, 2025Thank you for your kind words! We're so pleased you had a positive experience with our polite and friendly team at Cardiff. Best wishes, Adam.