Motability Scheme at Wessex Garages Nissan Cardiff

4.9
Rating 4.9
(453 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Nissan Cardiff

Motability Scheme at Wessex Garages Nissan CardiffMotability Scheme at Wessex Garages Nissan CardiffMotability Scheme at Wessex Garages Nissan Cardiff

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Nissan Cardiff on 02920348744 to make an appointment with our Motability Scheme specialist.

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Book an Appointment

Contact information

Address
Hadfield Road
Leckwith
Cardiff CF11 8AQ
GB
Get directions
Phone Number
Call Wessex Garages Nissan Cardiff on 029 2034 8744
029 2034 8744
029 2034 8744
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Williams
  • Josh Gibbs
  • Ieuan Thomas
  • Joseph Davies
  • Ben Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Ray Chappell
  • Rob Bond
  • Steve Grinter
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wessex Garages Nissan Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Nissan Cardiff

  • Rating 5.0
    Everything was good
    Response from Wessex Garages Nissan Cardiff
    Dear Gail,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Wessex Garages Nissan Cardiff. Your feedback is incredibly valuable, and we are delighted to know that everything met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very helpful excellent service
    Response from Wessex Garages Nissan Cardiff
    Dear Michael

    Thank you so much for taking the time to share your positive experience with us at Wessex Garages Nissan Cardiff. We are thrilled to hear that you found our service to be very helpful and excellent. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 4.0
    Mainly positive but could have provided more support when trying to change my personalised plate. All previous dealers have helped me sort this but even after asking several times I was just directed to sort it myself which I found very stressful.
    Response from Wessex Garages Nissan Cardiff
    Dear Sara

    Thank you for taking the time to share your feedback with us. We are delighted to hear that your overall experience was positive. However, we are sorry to learn about the difficulties you faced when trying to change your personalised plate. We understand how important this aspect is and regret any stress it may have caused.

    Your feedback is invaluable, and we will use it to improve our services and ensure that our team provides the necessary support in the future. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you for choosing Wessex Garages Nissan Cardiff. We hope to have the opportunity to serve you better in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Brilliant service
    Response from Wessex Garages Nissan Cardiff
    Hello Shane,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a brilliant experience with our service at Wessex Garages Nissan Cardiff. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very polite, informative, organised. Proactive with appointment time. Punctual. Overall the best experience iv ever had. Was a very quick change over. Curtious.
    Response from Wessex Garages Nissan Cardiff
    Dear Zoe,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Wessex Garages Nissan Cardiff. Our team strives to provide the best service possible, and it's incredibly rewarding to know that we met your expectations.

    Your kind words about our politeness, organization, and punctuality mean a lot to us. We are delighted that the appointment process was smooth and that you found the changeover quick and efficient. Your satisfaction is our top priority, and your review reaffirms the hard work we put into ensuring a great experience for our customers.

    Thank you once again for your kind review and for choosing the Motability Scheme at Wessex Garages. We look forward to serving you again in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Ben was totally professional and everything went smoothly.
    Response from Wessex Garages Nissan Cardiff
    Dear Jonathan

    Thank you so much for taking the time to share your experience with us at Wessex Garages Nissan Cardiff. We are thrilled to hear that Ben provided you with professional service and that everything went smoothly during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Josh is a lovely gentle sole he did every thing expected of him
  • Rating 1.0
    Had a courtesy car, whilst my car went in for a service and mot and within 1 hour I had to bring it back as the wheel was flat. There was no other car to give me
  • Rating 5.0
    It was lovely car booked in curtesy car provided no hanging about and back before three
  • Rating 5.0
    Absolutely fantastic service, treated with respect and kindness by Paul, very efficient and felt like being helped by a family member instead of a sales person, outstanding!
    Response from Wessex Garages Nissan Cardiff
    Dear Carys,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Wessex Garages Nissan Cardiff. It's fantastic to know that Paul made you feel respected and valued, just like family. Providing efficient and friendly service is our top priority, and your kind words affirm that we are on the right track.

    We truly appreciate your 5-star rating and look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Yes am happy
    Response from Wessex Garages Nissan Cardiff
    Dear Monika,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you are happy with your experience at Wessex Garages Nissan Cardiff. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Fantastic
    Response from Wessex Garages Nissan Cardiff
    Hello Zach,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with us at Wessex Garages Nissan Cardiff. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    I had an excellent experience with Paul Williams, the Motability advisor at Nissan. From start to finish, he was friendly, patient, and extremely knowledgeable about the whole Motability process. He explained everything clearly, answered all my questions, and made sure I felt comfortable and confident with my options. What stood out most was how Paul genuinely cared about finding the right vehicle to suit my needs, without any pressure. His service was professional yet personal, and it made what could have been a stressful process smooth and straightforward. I left feeling valued as a customer and fully supported. Highly recommend Paul’s service – truly deserving of 5 stars!
    Response from Wessex Garages Nissan Cardiff
    Dear Huda,

    Thank you so much for taking the time to share your wonderful experience with Paul Williams at Wessex Garages Nissan Cardiff. We are thrilled to hear that Paul was able to provide you with friendly, patient, and knowledgeable service throughout the Motability process. It’s fantastic to know that he made you feel comfortable and confident with your options, and that his professional yet personal approach stood out to you.

    We are delighted that you felt valued and supported, as this is exactly the kind of experience we strive to deliver to all our customers. Your recommendation and 5-star rating mean a lot to us, and we will be sure to pass on your kind words to Paul.

    Thank you once again for your feedback. We look forward to serving you in the future and wish you many happy journeys in your new vehicle.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent customer service as always from Paul.
    Response from Wessex Garages Nissan Cardiff
    Hello Brian,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you received excellent customer service from Paul. Providing exceptional service is something we strive for every day, and it’s wonderful to know that we are meeting your expectations. Your feedback is greatly appreciated and will be shared with Paul and the team. If there is anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 1.0
    Could not have better. Excellent Many thanks to Mr Paul Williams
    Response from Wessex Garages Nissan Cardiff
    Dear Terence,

    Thank you for taking the time to share your feedback with us. We are delighted to hear your positive comments about Mr. Paul Williams and your experience at Wessex Garages Nissan Cardiff. However, we noticed that the rating you provided was 1.0 out of 5, which seems to contrast with your kind words. If this was an error, or if there is anything else you would like to discuss or clarify, please feel free to reach out to us. We value your input and are committed to ensuring the best possible experience for our customers.

    Kind regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Dealt with Josh Gibbs, was very professional and helpful, kept me updated throughout the process, a pleasure to deal with Josh. Very happy overall. Thanks Josh
    Response from Wessex Garages Nissan Cardiff
    Hello Kieran,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Josh Gibbs. It's great to know that he was professional, helpful, and kept you updated throughout the process. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Wessex Garages Nissan Cardiff!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service top marks to Paul explained car in every detail ..10 out of 10
    Response from Wessex Garages Nissan Cardiff
    Hello Christopher

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Wessex Garages Nissan Cardiff. Paul will be delighted to know that his detailed explanations made a positive impact on your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    First class
    Response from Wessex Garages Nissan Cardiff
    Hello Peter,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a first-class experience with us at Wessex Garages Nissan Cardiff. Providing exceptional service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Awesome
    Response from Wessex Garages Nissan Cardiff
    Hello Shane,

    Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome experience with us at Wessex Garages Nissan Cardiff. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 3.0
    Car was collected from home at 7.30 am, mot completed by 9.05am, car returned at 5.10pm.
    No communication from Nissan to say when they would be returning car or how long they were keeping it. Very rude man that took and returned car.
    Response from Wessex Garages Nissan Cardiff
    Dear Samuel

    Thank you for taking the time to share your feedback with us regarding your recent experience with Wessex Garages Nissan Cardiff. We sincerely apologize for the lack of communication about the return time of your car and for any inconvenience this may have caused. We also regret to hear about your interaction with our staff member, as this does not reflect the level of service we strive to provide.

    Your feedback is invaluable to us, and we are committed to addressing these issues to improve our service. Please feel free to reach out to us directly if you would like to discuss this matter further or if there is anything else we can do for you.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Kind regards,

    Tracy Griffiths
    Head of Marketing & Online

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