Motability Scheme at Wessex Garages Nissan Cardiff

4.9
Rating 4.9
(463 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Nissan Cardiff

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Nissan Cardiff on 02920348744 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Hadfield Road
Leckwith
Cardiff CF11 8AQ
GB
Phone Number
Call Wessex Garages Nissan Cardiff on 029 2034 8744
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Williams
  • Josh Gibbs
  • Ieuan Thomas
  • Joseph Davies
  • Ben Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Ray Chappell
  • Rob Bond
  • Steve Grinter
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Wessex Garages Nissan Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wessex Garages Nissan Cardiff

  • Rating 2.0
    The car was picked up and returned
  • Rating 5.0
    Fabulous Josh was on top form. Great service hope to hear from him soon.
  • Rating 5.0
    Tremendous from start to finish Ben no pushy sales talk..all service ,car is stunning thank you arrived on date they said 10/10 Bravo
    Response from Wessex Garages Nissan Cardiff
    Hello Adrian,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that your experience with us was tremendous from start to finish. Ben and the entire team at Wessex Garages Nissan Cardiff are dedicated to providing excellent service without any pushy sales talk, and it's wonderful to know that this was reflected in your experience. We're delighted that you are pleased with your stunning new car and that it arrived on the date promised. Your 10/10 rating means a lot to us. If you have any more feedback or need further assistance, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Ben made our experience so straight forward and smooth sailing. He explained everything to us in great detail and was a huge help when collecting the car😄 what a great seller👏🏼
    Response from Wessex Garages Nissan Cardiff
    Dear Sophie,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Ben made your experience straightforward and smooth. It's fantastic to know that his detailed explanations and assistance during the car collection made a positive impact on your experience.

    We strive to provide exceptional service to all our customers, and your kind words are a testament to the hard work and dedication of our team. We will be sure to pass along your compliments to Ben.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Nissan Cardiff.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Superb service, car came back like brand new
    Response from Wessex Garages Nissan Cardiff
    Hello John,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received superb service and that your car came back like brand new. At Wessex Garages Nissan Cardiff, we strive to provide the best possible experience for our customers, and your feedback is incredibly rewarding for our team.

    If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    As always great service
    Response from Wessex Garages Nissan Cardiff
    Dear Sharon

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you consistently receive great service from us at Wessex Garages Nissan Cardiff. Your satisfaction is our top priority, and your feedback is incredibly valuable to us.

    We look forward to continuing to meet your expectations and providing you with the best service possible. If there's anything more we can do for you, please don't hesitate to let us know.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Excellent service would highly recommend .
    Response from Wessex Garages Nissan Cardiff
    Dear Phillip

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and that you would highly recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wessex Garages Nissan Cardiff.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Paul is beyond brilliant. He is the sole reason I come back to Nissan time and time again. He’s very professional and knowledgeable and makes the whole process seamless.
    Response from Wessex Garages Nissan Cardiff
    Dear Teresa,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Paul at Wessex Garages Nissan Cardiff. It's fantastic to know that his professionalism and knowledge have made such a significant impact on your visits. We are proud to have him as part of our team, and your kind words will surely make his day.

    We look forward to welcoming you back in the future and continuing to provide you with seamless service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Great service, friendly and listened to my needs, thanks paul
    Response from Wessex Garages Nissan Cardiff
    Hello Rhiannon,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us and that Paul was able to assist you effectively. Listening to our customers' needs is a top priority, and it's fantastic to know we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Always helpful and friendly try to do there best to explain everything xx
    Response from Wessex Garages Nissan Cardiff
    Dear Lorraine

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team at Wessex Garages Nissan Cardiff to be helpful and friendly. Our goal is always to ensure that our customers have a clear understanding of everything we offer, and it's great to know that we met your expectations. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Everything was good
    Response from Wessex Garages Nissan Cardiff
    Dear Gail,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Wessex Garages Nissan Cardiff. Your feedback is incredibly valuable, and we are delighted to know that everything met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very helpful excellent service
    Response from Wessex Garages Nissan Cardiff
    Dear Michael

    Thank you so much for taking the time to share your positive experience with us at Wessex Garages Nissan Cardiff. We are thrilled to hear that you found our service to be very helpful and excellent. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 4.0
    Mainly positive but could have provided more support when trying to change my personalised plate. All previous dealers have helped me sort this but even after asking several times I was just directed to sort it myself which I found very stressful.
    Response from Wessex Garages Nissan Cardiff
    Dear Sara

    Thank you for taking the time to share your feedback with us. We are delighted to hear that your overall experience was positive. However, we are sorry to learn about the difficulties you faced when trying to change your personalised plate. We understand how important this aspect is and regret any stress it may have caused.

    Your feedback is invaluable, and we will use it to improve our services and ensure that our team provides the necessary support in the future. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you for choosing Wessex Garages Nissan Cardiff. We hope to have the opportunity to serve you better in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Brilliant service
    Response from Wessex Garages Nissan Cardiff
    Hello Shane,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a brilliant experience with our service at Wessex Garages Nissan Cardiff. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Very polite, informative, organised. Proactive with appointment time. Punctual. Overall the best experience iv ever had. Was a very quick change over. Curtious.
    Response from Wessex Garages Nissan Cardiff
    Dear Zoe,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Wessex Garages Nissan Cardiff. Our team strives to provide the best service possible, and it's incredibly rewarding to know that we met your expectations.

    Your kind words about our politeness, organization, and punctuality mean a lot to us. We are delighted that the appointment process was smooth and that you found the changeover quick and efficient. Your satisfaction is our top priority, and your review reaffirms the hard work we put into ensuring a great experience for our customers.

    Thank you once again for your kind review and for choosing the Motability Scheme at Wessex Garages. We look forward to serving you again in the future.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Ben was totally professional and everything went smoothly.
    Response from Wessex Garages Nissan Cardiff
    Dear Jonathan

    Thank you so much for taking the time to share your experience with us at Wessex Garages Nissan Cardiff. We are thrilled to hear that Ben provided you with professional service and that everything went smoothly during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Josh is a lovely gentle sole he did every thing expected of him
    Response from Wessex Garages Nissan Cardiff
    Dear Lynne,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Josh provided you with the service you expected and that you found him to be a lovely and gentle soul. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Tracy Griffiths
    Head of Marketing & Online
  • Rating 1.0
    Had a courtesy car, whilst my car went in for a service and mot and within 1 hour I had to bring it back as the wheel was flat. There was no other car to give me
    Response from Wessex Garages Nissan Cardiff
    Dear Angelina,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience with the courtesy car during your service appointment. It is disappointing to learn that the vehicle provided was not up to our usual standards, and I apologize for any inconvenience this may have caused you.

    We strive to ensure that all our customers receive reliable and efficient service, and it seems we fell short in this instance. Please be assured that your feedback is valuable to us, and we are taking steps to address the issue to prevent it from happening in the future.

    If there is anything further we can do to assist you or if you would like to discuss this matter in more detail, please feel free to reach out to us directly. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.

    Kind regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    It was lovely car booked in curtesy car provided no hanging about and back before three
    Response from Wessex Garages Nissan Cardiff
    Dear Janet,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Wessex Garages Nissan Cardiff. It's great to know that the courtesy car and our efficient service met your expectations. We always strive to provide the best possible experience for our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Tracy Griffiths
    Head of Marketing & Online
  • Rating 5.0
    Absolutely fantastic service, treated with respect and kindness by Paul, very efficient and felt like being helped by a family member instead of a sales person, outstanding!
    Response from Wessex Garages Nissan Cardiff
    Dear Carys,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Wessex Garages Nissan Cardiff. It's fantastic to know that Paul made you feel respected and valued, just like family. Providing efficient and friendly service is our top priority, and your kind words affirm that we are on the right track.

    We truly appreciate your 5-star rating and look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Warm regards,

    Tracy Griffiths
    Head of Marketing & Online

Similar Motability Scheme dealers