Motability Scheme at F R F Lexus Cardiff
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Hadfield Road
Cardiff CF11 8AQ
GB
Phone Number
Call F R F Lexus Cardiff on 029 2034 8500
029 2034 8500
Website
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Alex Dring
- Shaun Reed
- Jack Goldsby
- Gabriel Florean
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Gemma Button
- Cora Maddock
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at F R F Lexus Cardiff
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to F R F Lexus Cardiff
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
F R F Lexus Cardiff can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact F R F Lexus Cardiff on 02920348500 to make an appointment with our Motability Scheme specialist.
Reviews at F R F Lexus Cardiff
- Rating 5.0Sep 11, 2025Gabriel was very helpful made sure we were happy with everything before we left very good
- Rating 5.0Sep 11, 2025Was very good and went through everything about how it works and about the car, and will keep you informed
- Rating 5.0Jul 16, 2025Cardiff Lexus offer an excellent service throughout.
- Rating 5.0Jun 18, 2025ExcellentResponse from F R F Lexus CardiffJun 24, 2025Hello Susan,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at F R F Lexus Cardiff. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The F R F Lexus Cardiff Team - Rating 5.0Jun 5, 2025Good sorted problem for meResponse from F R F Lexus CardiffJun 6, 2025Hello Glyndwr C.,
Thank you for taking the time to leave us a review. We're thrilled to hear that we were able to sort out the problem for you and that you had a positive experience with us. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at F R F Lexus Cardiff - Rating 5.0Apr 15, 2025Service was amazingResponse from F R F Lexus CardiffMay 12, 2025Hello Daniel G.,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found our service amazing. Our team at F R F Lexus Cardiff is dedicated to providing the best possible experience for our customers, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The F R F Lexus Cardiff Team - Rating 5.0Apr 9, 2025All the staff we met were very helpful and provided an excellent level of customer service.Response from F R F Lexus CardiffMay 12, 2025Dear Harris O.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff to be helpful and that you experienced an excellent level of customer service during your visit. At F R F Lexus Cardiff, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.
Best regards,
[Your Name]
F R F Lexus Cardiff - Rating 5.0Mar 25, 2025Brilliant service, Sean was more than helpful explaining everything.Response from F R F Lexus CardiffMay 12, 2025Dear Susan B.,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received brilliant service and that Sean was able to assist you effectively. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Lexus Cardiff.
Best regards,
[Your Name]
F R F Lexus Cardiff Team - Rating 5.0Dec 23, 2024ExcellentResponse from F R F Lexus CardiffMay 12, 2025Hello Susan B.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at F R F Lexus Cardiff. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The F R F Lexus Cardiff Team - Rating 5.0Dec 19, 2024Explained everything on arrival and the timescaleResponse from F R F Lexus CardiffMay 12, 2025Dear Terrence R.,
Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you had a positive experience with us at F R F Lexus Cardiff. It's great to know that everything was clearly explained upon your arrival and that the timescale met your expectations.
Your feedback is incredibly valuable to us, and we are delighted to have been able to assist you with your mobility needs. If you have any further questions or require additional assistance, please don't hesitate to reach out.
We look forward to serving you again in the future.
Best regards,
F R F Lexus Cardiff - Rating 5.0Nov 5, 2024Sean and Oliver were amazingResponse from F R F Lexus CardiffMay 12, 2025Hello Allen,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Sean and Oliver provided you with an amazing experience. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at F R F Lexus Cardiff - Rating 5.0Oct 1, 2024Sean was fantastic from start to finish. Would highly recommend 👍Response from F R F Lexus CardiffMay 12, 2025Hi Dean,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Sean provided you with fantastic service from start to finish. Your recommendation means a lot to us, and we're delighted to know you had a positive experience with the Motability Scheme at F R F Lexus Cardiff. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The F R F Lexus Cardiff Team - Rating 5.0Oct 1, 2024Very easy no problemsResponse from F R F Lexus CardiffMay 12, 2025Dear Judith H.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found your experience with us to be very easy. At F R F Lexus Cardiff, we strive to make the process as smooth and straightforward as possible for our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at F R F Lexus Cardiff - Rating 4.0Sep 19, 2024Hand over was great except for the wait for insurance clearance, hence the 4 starsResponse from F R F Lexus CardiffMay 12, 2025Dear Robert O.,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the handover process to be great. However, we apologize for the wait you experienced regarding the insurance clearance. Your feedback is invaluable, and we will use it to improve our processes and ensure a smoother experience in the future. We appreciate your understanding and hope to serve you even better next time.
Best regards,
The Motability Scheme Team at F R F Lexus Cardiff - Rating 5.0Sep 11, 2024What an excellent place. I was really impressed. The staff are genuinely so nice. Been to some places where it seems fake but not here. Plenty of coffee and magazines and even a tv. I arrived an hour early by mistake but the time flew by. The only bad thing there was a large picture of the oasis band on the wall. Guess not everyone's perfectResponse from F R F Lexus CardiffMay 12, 2025Hello John,
Thank you so much for taking the time to share your experience with us at F R F Lexus Cardiff. We're thrilled to hear that you found our staff genuinely welcoming and enjoyed the amenities we offer. It's great to know that your time with us was pleasant, even with the unexpected early arrival.
We appreciate your feedback about the decor as well. We strive to create an environment that is comfortable and enjoyable for all our visitors, and your insights are invaluable in helping us achieve that.
Thank you once again for your kind words and for choosing us for your mobility needs. We look forward to welcoming you back in the future.
Best regards,
The F R F Lexus Cardiff Team - Rating 5.0Sep 5, 2024Great customer serviceResponse from F R F Lexus CardiffMay 12, 2025Hello Michael W.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at F R F Lexus Cardiff. Providing exceptional service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The F R F Lexus Cardiff Team - Rating 5.0Jul 30, 2024Very friendly and knowledgeable staff who made the experience stress freeResponse from F R F Lexus CardiffMay 12, 2025Dear Hannah T.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our team at F R F Lexus Cardiff was able to make your experience stress-free and enjoyable. Our staff takes great pride in being friendly and knowledgeable, and your feedback is a fantastic reminder of why we do what we do. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The F R F Lexus Cardiff Team - Rating 5.0Jun 20, 2024Very helpful staff to make for a smooth transaction.Response from F R F Lexus CardiffMay 21, 2025Hello Hannah,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our staff were able to assist you and ensure a smooth transaction. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Lexus Cardiff - Rating 4.0Jun 10, 2024All excellentResponse from F R F Lexus CardiffJul 7, 2025Hello Paul,
Thank you for taking the time to leave us a review. We're thrilled to hear that you found everything excellent during your experience with us at F R F Lexus Cardiff. Your feedback is incredibly valuable, and we're always looking for ways to improve our services. If there's anything specific you think we could do better to earn that extra star, please feel free to let us know. We hope to see you again soon!
Best regards,
The Motability Scheme Team at F R F Lexus Cardiff - Rating 5.0May 24, 2024All good whilst in the showroom but could improve in the actual bookings of a service as there’s never anyone available to take the call
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our service at Cardiff Lexus to be excellent. Our team is dedicated to providing the best experience possible, and your feedback is incredibly rewarding. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at F R F Lexus Cardiff