Motability Scheme at Sinclair Volkswagen Cardiff

4.8
Rating 4.8
(219 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Wharf Road East
East Tyndall Street
Cardiff CF10 4BB
GB
Get directions
Phone Number
Call Sinclair Volkswagen Cardiff on 029 2049 2100
029 2049 2100
029 2049 2100
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Wayne Connor
  • Colin Snook
  • Simon Clay
  • Shahidul Ali
  • Paul Clough
  • Alex Salway
  • Amy Wyllie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ewan Jones
  • Nathan Sarkozi
  • Benjamin Lodge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Volkswagen Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sinclair Volkswagen Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sinclair Volkswagen Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sinclair Volkswagen Cardiff on 02920492100 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sinclair Volkswagen Cardiff

  • Rating 5.0
    Fantastic as always
    Response from Sinclair Volkswagen Cardiff
    Hello Rebecca,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Sinclair Volkswagen Cardiff. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Cardiff
  • Rating 5.0
    Lovely experience with Collin very helpful
    Response from Sinclair Volkswagen Cardiff
    Dear Sharon,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a lovely experience with Colin and found him to be very helpful. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Sinclair Volkswagen Cardiff.

    Best regards,
    Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Very helpful
    Response from Sinclair Volkswagen Cardiff
    Dear Richard,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At Sinclair Volkswagen Cardiff, we strive to provide the best possible experience for all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Cardiff
  • Rating 5.0
    Always a pleasure to pop into VW Cardiff - great team and great services all around. Very good communication with the service team and thank you to Matthew Thomas for servicing my T-Cross and of course for giving her a lovely complementary wash !! Geo
    Response from Sinclair Volkswagen Cardiff
    Hello Georgia,

    Thank you so much for your wonderful review! We're thrilled to hear that you always enjoy visiting VW Cardiff and that our team, especially Matthew Thomas, has provided you with excellent service. It's great to know that the communication with our service team met your expectations and that you appreciated the complimentary wash for your T-Cross. Your feedback means a lot to us, and we look forward to welcoming you back in the future.

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Was excellent
    Response from Sinclair Volkswagen Cardiff
    Hello Lauren,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Sinclair Volkswagen Cardiff. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Very good
    Response from Sinclair Volkswagen Cardiff
    Hello Lloyd,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Sinclair Volkswagen Cardiff. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 1.0
    They was rubbish no one to deal with face to face , felt it was rushed , didn’t even wash or clean the car , really disappointed
    Response from Sinclair Volkswagen Cardiff
    Dear Kelsey,

    Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about your recent experience at Sinclair Volkswagen Cardiff. It’s disappointing to learn that we did not meet your expectations, and I apologise for any inconvenience this may have caused.

    We strive to provide excellent service and ensure our customers feel valued and supported, and it seems we fell short during your visit. Your comments about the lack of face-to-face interaction and the condition of the car are concerning, and I assure you that we take this feedback seriously.

    Please know that we are looking into this matter to prevent similar issues in the future. If you would like to discuss your experience further, please feel free to reach out to us directly. We would appreciate the opportunity to make things right.

    Thank you once again for bringing this to our attention.

    Many thanks,
    Sinclair Volkswagen Cardiff
  • Rating 5.0
    So helpful
    Response from Sinclair Volkswagen Cardiff
    Dear Jacqueline,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service helpful. At Sinclair Volkswagen Cardiff, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Sinclair Volkswagen Cardiff
  • Rating 5.0
    Great dealership
    Response from Sinclair Volkswagen Cardiff
    Hello David,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience at Sinclair Volkswagen Cardiff. Our team is dedicated to providing the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sinclair Volkswagen Cardiff
  • Rating 5.0
    They were really accommodating and friendly at the show room, made me feel at ease and explained everything in details. I would definitely recommend them.
    Response from Sinclair Volkswagen Cardiff
    Dear Aisha,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at our showroom. Our team strives to provide a welcoming and informative environment for all our customers, and it's fantastic to know that we succeeded in making you feel at ease. Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Very helpful
    Response from Sinclair Volkswagen Cardiff
    Hello Millie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very helpful. At Sinclair Volkswagen Cardiff, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Cardiff
  • Rating 5.0
    Absolutely brilliant service! Thankyou.
    Response from Sinclair Volkswagen Cardiff
    Hello Cheryl,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an absolutely brilliant experience with us at Sinclair Volkswagen Cardiff. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Simon explained the scheme plainly and was very helpful.
    Response from Sinclair Volkswagen Cardiff
    Hello Neal,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that Simon was able to explain the Motability Scheme clearly and provide you with the assistance you needed. Our team is dedicated to ensuring our customers have a smooth and informative experience, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    fair play well happy with my new car alex sorted me right out👌🏻all the staff are good as gold 100% well recommended wouldnt go anywhere else. thank you for everything
    Response from Sinclair Volkswagen Cardiff
    Hi Connor,

    Thank you so much for your fantastic review! We're thrilled to hear that you're happy with your new car and that Alex and the rest of our team were able to provide you with the service you deserve. Your recommendation means a lot to us, and we're delighted to know you had such a positive experience. If you ever need anything else or have any questions, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Alex was great, very patient and very knowledgeable. Would definitely recommend.
    Response from Sinclair Volkswagen Cardiff
    Hello Oliver,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Alex provided you with a great experience and that his patience and knowledge made a positive impact. Your recommendation means a lot to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Efficient
    Response from Sinclair Volkswagen Cardiff
    Hello Stephen,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service efficient. At Sinclair Volkswagen Cardiff, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Cardiff
  • Rating 5.0
    The young lad was amazing very helpful i would highly recommend Vw to anyone
    Response from Sinclair Volkswagen Cardiff
    Hello Connor,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team, and it's fantastic to know that the young lad was able to assist you so effectively. Your recommendation means a lot to us, and we're delighted to have earned your trust. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Sinclair Volkswagen Cardiff.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Cardiff
  • Rating 5.0
    Very good
    Response from Sinclair Volkswagen Cardiff
    Hello Jamie,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Sinclair Volkswagen Cardiff. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything more we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Wayne was very professional, was very clear and explained everything to me, he had a lot of patience whilst I was choosing the car I would like. The customer service from the whole team was exceptional, felt very welcome! Definitely recommend
    Response from Sinclair Volkswagen Cardiff
    Hello Harrison,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Wayne and the entire team provided you with exceptional service and made you feel welcome during your visit. It's great to know that Wayne's professionalism and patience helped you in choosing the right car. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Cardiff
  • Rating 5.0
    Very helpful, Simon could not be better. First class.
    Response from Sinclair Volkswagen Cardiff
    Hello Robyn,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Simon provided you with first-class service and that you found our team to be very helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Cardiff

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