Motability Scheme at Sinclair Volkswagen Cardiff

4.8
Rating 4.8
(201 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Wharf Road East
East Tyndall Street
Cardiff CF10 4BB
GB
Get directions
Phone Number
Call Sinclair Volkswagen Cardiff on 029 2049 2100
029 2049 2100
029 2049 2100
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Wayne Connor
  • Colin Snook
  • Simon Clay
  • Shahidul Ali
  • Paul Clough
  • Alex Salway
  • Amy Wyllie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ewan Jones
  • Nathan Sarkozi
  • Benjamin Lodge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Volkswagen Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sinclair Volkswagen Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Sinclair Volkswagen Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sinclair Volkswagen Cardiff on 02920492100 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sinclair Volkswagen Cardiff

  • Rating 5.0
    Wayne was very professional, was very clear and explained everything to me, he had a lot of patience whilst I was choosing the car I would like. The customer service from the whole team was exceptional, felt very welcome! Definitely recommend
    Response from Sinclair Volkswagen Cardiff
    Hello Harrison,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Wayne and the entire team provided you with exceptional service and made you feel welcome during your visit. It's great to know that Wayne's professionalism and patience helped you in choosing the right car. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Cardiff
  • Rating 5.0
    Very helpful, Simon could not be better. First class.
    Response from Sinclair Volkswagen Cardiff
    Hello Robyn,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Simon provided you with first-class service and that you found our team to be very helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Sinclair Volkswagen Cardiff
  • Rating 5.0
    Always a pleasure at VW Cardiff The staff are very friendly and the service of the car was as expected.
    Top job 👏
    Response from Sinclair Volkswagen Cardiff
    Hello Christopher,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us at Sinclair Volkswagen Cardiff. Our team takes great pride in providing friendly service and ensuring that your car service meets your expectations. Your kind words and top rating mean a lot to us. We look forward to welcoming you back in the future.

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Rhys the salesman was absolutely brilliant.
    Response from Sinclair Volkswagen Cardiff
    Dear Jason,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Rhys provided you with brilliant service during your visit to Sinclair Volkswagen Cardiff. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    We strive to offer the best experience possible for all our customers, and it’s rewarding to see that reflected in your review. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Good
    Response from Sinclair Volkswagen Cardiff
    Hello Arthur,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a positive experience with the Motability Scheme at Sinclair Volkswagen Cardiff. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    We were looked after by Babs Ali a fabulous experience
    Response from Sinclair Volkswagen Cardiff
    Dear Nadia,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a fabulous experience with Babs Ali at Sinclair Volkswagen Cardiff. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded. Your kind words and perfect rating mean a lot to us and will be shared with Babs and the entire team.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,
    Sinclair Volkswagen Cardiff
  • Rating 5.0
    Very honest and no promises they couldn’t keep
    Response from Sinclair Volkswagen Cardiff
    Dear Lynda,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service honest and reliable. At Sinclair Volkswagen Cardiff, we strive to ensure that our customers receive the best possible experience, and your feedback is a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Exceptional service from start to finish, a big thank you to all.
    Response from Sinclair Volkswagen Cardiff
    Hello Beverley,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received exceptional service from start to finish. Your kind words and perfect rating mean a lot to our team here at Sinclair Volkswagen Cardiff. We strive to provide the best experience for all our customers, and it's rewarding to know that we succeeded in your case.

    If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Professional, helpful, knowledgeable, understanding and caring
    Response from Sinclair Volkswagen Cardiff
    Hello Maria P.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team professional, helpful, knowledgeable, understanding, and caring. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve met your expectations.

    If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Sinclair Volkswagen Cardiff Team
  • Rating 5.0
    Everything was easy to understand and being told from the build to the transportation of the car is brilliant. Wayne was so good with explaining everything.
    Response from Sinclair Volkswagen Cardiff
    Hi Andrew,
    So happy to hear the process was easy to understand! We’ll make sure Wayne knows how much you appreciated his help. Thanks for sharing your experience!
    Kind Regards
    Sinclair Group
  • Rating 5.0
    Wayne is friendly. Professional. He spent along time making sure we were happy with the car. He went above and beyond
    Response from Sinclair Volkswagen Cardiff
    Hi Elaine,
    Thank you for your kind words! We're so glad to hear that Wayne provided such a great experience. We’ll be sure to pass along your feedback—he’ll really appreciate it!
    Kind Regards
    Sinclair Group
  • Rating 5.0
    Amazing service
    Response from Sinclair Volkswagen Cardiff
    Hi David,
    So glad you had an amazing experience! We appreciate your feedback!
    Regards
    Sinclair Group
  • Rating 5.0
    All good no issues.
    Response from Sinclair Volkswagen Cardiff
    Hi Andrew,
    Glad everything is good! Let us know if you ever need anything.
    Kind Regards
    Sinclair Group
  • Rating 5.0
    Rhys was exceptional - he was very attentive and professional
    Response from Sinclair Volkswagen Cardiff
    Hi Olivia,
    Thank you for your wonderful feedback! We're delighted to hear that Rhys made such a positive impression with his attentiveness and professionalism. We'll be sure to pass along your kind words to him. We appreciate your support and look forward to seeing you again soon!
    Regards
    Sinclair Group
  • Rating 5.0
    Outstanding Customer Service.
    Response from Sinclair Volkswagen Cardiff
    Thank you for the 5-star review, John! Many thanks, Sinclair Group.
  • Rating 5.0
    Always courteous and helpful.
    Response from Sinclair Volkswagen Cardiff
    Thanks for your glowing review, Charles! Many thanks, Sinclair Group.
  • Rating 5.0
    First class
    Response from Sinclair Volkswagen Cardiff
    Thank you for leaving 5-stars, Kay! Enjoy your new vehicle. Many thanks, Sinclair Group.
  • Rating 5.0
    Good service and friendly and helpful staff.
    Response from Sinclair Volkswagen Cardiff
    Hi Faith,
    Thank you for sharing your positive experience. We’re happy to hear that our team provided good service and was friendly and helpful.
    Many thanks,
    Sinclair Group
  • Rating 5.0
    Very helpful
    Response from Sinclair Volkswagen Cardiff
    Hi Susan,
    Thank you for your kind review! We’re pleased to hear that you had a helpful experience with our team.
    Many thanks,
    Sinclair Group
  • Rating 5.0
    .
    Response from Sinclair Volkswagen Cardiff
    Hi Amjad,
    Thank you for your review! We’re pleased to hear you had a great experience with our team.
    Many thanks,
    Sinclair Group

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