Motability Scheme at Sinclair Volkswagen Cardiff

4.8
Rating 4.8
(168 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00

Contact information

Address
Wharf Road East
East Tyndall Street
Cardiff CF10 4BB
GB
Phone Number
Call Sinclair Volkswagen Cardiff on 029 2049 2100
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Wayne Connor
  • Richard Howells
  • Simon Clay
  • Shahidul Ali
  • Paul Clough
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ewan Jones
  • Nathan Sarkozi
  • Benjamin Lodge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Volkswagen Cardiff

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sinclair Volkswagen Cardiff

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sinclair Volkswagen Cardiff can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sinclair Volkswagen Cardiff on 02920492100 to make an appointment with our Motability specialist.

Reviews at Sinclair Volkswagen Cardiff

  • Rating 5.0
    Was a great experience as it was my first time dealing with a dealership getting a brand new car. Richard made it so much easier and gave all the relevant information I needed.
  • Rating 5.0
    Customer service was really good
  • Rating 5.0
    The quality of service was second to none. From customers service desk to servicing department!
    They pay attention to detail and deliver on time.
  • Rating 5.0
    VW Cardiff were very accommodating changing my MOT appointment to a sit and wait appointment last minute, very quick and helpful. Nice surrounding to wait in with complimentary Tea, Coffee and Hot Chocolate.
  • Rating 5.0
    Well organised
  • Rating 5.0
    Exceptional service from start to finish. Paul never rushed me and explained everything thoroughly. Was very patient to go over things
    Also had a follow up call following day.
  • Rating 5.0
    Very good service
    Response from Sinclair Volkswagen Cardiff
    Hi Carl,
    Thank you for your kind words! We’re glad that you had a very good service experience with us at Sinclair Volkswagen Cardiff. It’s always our goal to provide efficient and friendly service, and we appreciate your recognition.
    Many thanks.
  • Rating 5.0
    Walked through everything with me on handover, made sure i was happy with everything i needed to know
    Response from Sinclair Volkswagen Cardiff
    Hi Isabelle,
    We’re so pleased to hear that the handover process went smoothly and that we were able to guide you through everything you needed to know. Ensuring that you feel comfortable and informed is our top priority. Thank you for sharing your experience at Sinclair Volkswagen Cardiff.
    Many thanks.
  • Rating 5.0
    Great service
    Response from Sinclair Volkswagen Cardiff
    Hi Laith,
    Thank you for the great review! We’re delighted that you had such a positive experience with our team at Sinclair Volkswagen Cardiff. We aim to provide excellent service to all our customers, and your feedback is truly appreciated.
    Many thanks.
  • Rating 5.0
    I first visited VW Cardiff in May just to have a ‘look around’ and was approached by Wayne (Connor) to see if he could help me.
    Wayne showed me all of the different options available (too many to choose from!) He provided me with all details and information about the different models and benefits. I ended up falling for the T Cross. Wayne was super efficient with getting the order placed and confirmed, I didn’t expect to be able to do so on the same day. Wayne kept me updated throughout the waiting process, it was great to have more detailed updates regarding shipping and delivery. On collection day, Wayne ran through everything about the car for peace of mind and got me all set up with the VW Connect App. I couldn’t be happier with the whole experience and will definitely be keen to return in the future. Thank you all @ Sinclair Volkswagen Cardiff but biggest thanks to Wayne for all of your help. All the best, Georgia.
    Response from Sinclair Volkswagen Cardiff
    Hi Georgia H.,
    We’re thrilled to hear about your fantastic experience at Sinclair Volkswagen Cardiff! It’s wonderful to know that Wayne provided such thorough and efficient service throughout the process, from helping you choose the right car to ensuring a smooth handover. We’re so glad you love your T-Cross and appreciate your kind words.
    Many thanks.
  • Rating 5.0
    Excellent service. Paul didn’t rush us and was very helpful
    Response from Sinclair Volkswagen Cardiff
    Hi Carol,
    Thank you for your excellent review! We’re glad to hear that Paul provided such helpful and unhurried service during your visit at Sinclair Volkswagen Cardiff. We’re committed to ensuring a smooth and supportive experience for all our customers.
    Many thanks.
  • Rating 5.0
    Response from Sinclair Volkswagen Cardiff
    Hi Fadumo,
    Thank you for leaving us a review! We hope that you had a great experience at Sinclair Volkswagen Cardiff and appreciate your visit.
    Many thanks.
  • Rating 5.0
    Very good
    Response from Sinclair Volkswagen Cardiff
    Hi Kameron,
    Thank you for your positive feedback! We’re pleased to hear that you found our service very good at Sinclair Volkswagen Cardiff, and we’re always here to help with any future needs.
    Many thanks.
  • Rating 5.0
    V
    Response from Sinclair Volkswagen Cardiff
    Hi John,
    Thank you for leaving such a positive review and 5 stars. Many thanks.
  • Rating 5.0
    Simon was very helpful, polite and friendly, excellent service.
    Response from Sinclair Volkswagen Cardiff
    Hi Khalid,
    Thank you for sharing your feedback. We're so pleased to hear that Simon was able to offer you helpful, polite, and friendly service during your visit. Customer satisfaction is our top priority, and we’re glad to have delivered on that promise. Many thanks.
  • Rating 5.0
    Everything was done very professionally
    Response from Sinclair Volkswagen Cardiff
    Hi James,
    Thank you for your fantastic review. We are thrilled to know that everything was handled professionally during your visit. Our team strives to ensure a smooth and efficient process for all our customers, and it's great to hear we met your expectations. Many thanks.
  • Rating 5.0
    Simon was excellent he explained everything fully & I can contact him with any issues I may have.
    Response from Sinclair Volkswagen Cardiff
    Hi Raymond,
    Thank you for your glowing review. We're thrilled to hear that Simon provided you with excellent service and clear communication throughout the process. It's great to know you feel comfortable reaching out to him if needed. Many thanks.
  • Rating 5.0
    Amazing from the word go. answered all questions. Very knowledgeable. Showed me around a variety of cars and yes drove a vehicle with Paul. His skills are above par and he delivered exceptional customer service.
    Response from Sinclair Volkswagen Cardiff
    Hi Dilen,
    Thank you for your lovely feedback. We’re delighted to hear that Paul provided you with exceptional customer service and that you had an informative and enjoyable experience with us. Your kind words mean a lot to our team. Many thanks.
  • Rating 5.0
    Amazing from beginning to end. Very happy customer. Thank you
    Response from Sinclair Volkswagen Cardiff
    Hi Connor,
    Thank you for your kind review. We’re so pleased that you had such a great experience from start to finish and that you’re a very happy customer. It’s always our goal to ensure our customers leave satisfied and we’re thrilled to have achieved that. Many thanks.
  • Rating 5.0
    Very helpful never had any issues with the car
    Response from Sinclair Volkswagen Cardiff
    Hi Jason,
    We appreciate your positive review! It’s great to hear that you’ve had a trouble-free experience with your car and found our team helpful.
    Many thanks.

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