Motability Scheme at Gravells Renault Kidwelly

4.9
Rating 4.9
(183 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Pembrey Road
Kidwelly SA17 4TF
GB
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Phone Number
Call Gravells Renault Kidwelly on 01554 890436
01554 890436
01554 890436
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Kevin Williams
  • Jason Boucher
  • William James
  • Gareth Postlethwaite
  • Emily Danson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Elinor Chandler
  • Heidi Burrows
  • Abigail Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Renault Kidwelly

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Renault Kidwelly

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Renault Kidwelly can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Renault Kidwelly on 01554890436 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Renault Kidwelly

  • Rating 5.0
    Very helpfull
  • Rating 5.0
    Always courteous and do a good job
    Response from Gravells Renault Kidwelly
    Dear Susan,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you find our team courteous and that we consistently meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Gravells Renault Kidwelly
  • Rating 5.0
    Really helpful
    Response from Gravells Renault Kidwelly
    Dear Pauline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service really helpful. At Gravells Renault Kidwelly, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Gravells Renault Kidwelly Team
  • Rating 2.0
    All electronic cars are crap wouldn't have one ever again
    Response from Gravells Renault Kidwelly
    Dear Hayley,

    Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience with electronic cars did not meet your expectations. At Gravells Renault Kidwelly, we strive to offer products that meet the diverse needs of our customers, and your input is invaluable in helping us improve.

    We would appreciate the opportunity to discuss your experience further and understand any specific issues you encountered.

    Please feel free to reach out to us directly at your convenience.

    Thank you once again for your feedback.

    Best regards,

    Emyr Bowen
    Gravells Renault Kidwelly Team
  • Rating 5.0
    Gareth has been absolutely fantastic. I could not wish nor want anyone better to help me with this order. Despite being extremely busy and having broken his hand, he has been very efficient and made me feel relaxed throughout the entire process.
    Response from Gravells Renault Kidwelly
    Dear George,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with us was fantastic and that you felt well-supported throughout the process. It's great to know that even under challenging circumstances, our team was able to provide you with efficient service and a relaxed experience.

    Your kind words and perfect rating mean a lot to us, and they motivate us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Gravells.

    Best regards,

    The Team at Gravells Renault Kidwelly
  • Rating 5.0
    Karl was brilliant and very helpful showed me how everything worked in the car and he set the renult app up on my phone for me
    Response from Gravells Renault Kidwelly
    Dear Martin,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Karl was able to assist you effectively and make your experience with us a positive one. It's great to know that he helped you understand all the features of your car and set up the Renault app on your phone. Your satisfaction is our top priority, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Team at Gravells Renault Kidwelly
  • Rating 5.0
    Excellent service
    Response from Gravells Renault Kidwelly
    Hello John,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Gravells Renault Kidwelly. Our team is dedicated to providing top-notch service to all our customers, and it's always rewarding to know when we've succeeded.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    Absolutely amazing made me feel welcome didnt make me feel uncomfortable at all went to gravell kia first lovely chap then went Renault next door also gravells highly recommended
    Response from Gravells Renault Kidwelly
    Hello Mark,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience at both Gravells Kia and Renault. Our team strives to create a welcoming and comfortable environment for all our customers, and it's fantastic to know that we succeeded in making you feel at ease.

    Your recommendation means a lot to us, and we're delighted that you found our service to be absolutely amazing. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    Excellent experience professional at all times and nothing was to much trouble
    Response from Gravells Renault Kidwelly
    Dear Leslie,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Gravells Renault Kidwelly, our team strives to provide professional service and ensure that nothing is too much trouble for our customers. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    First service under notability scheme. All went well. Good customer service.
    Response from Gravells Renault Kidwelly
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your first service under the Motability Scheme went smoothly and that you were pleased with the customer service you received. Our team at Gravells Renault Kidwelly is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    All went well . Food experience
    Response from Gravells Renault Kidwelly
    Hello Frances,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Gravells Renault Kidwelly. Your feedback is incredibly valuable, and we're delighted to know that everything went well during your visit. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    Friendly, polite and 1st class
    Response from Gravells Renault Kidwelly
    Hello Andrew,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our service friendly, polite, and first-class. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    Excellent with explaining all the details of the car. Was shown exactly how to change settings on different feature of the vehicle. Very happy with the car
    Response from Gravells Renault Kidwelly
    Dear Daniel,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with us at Gravells Renault Kidwelly. It's great to hear that our team was able to clearly explain all the details of your car and assist you with changing the settings on its various features. We're delighted that you are very happy with your new Renault.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    Gareth was polite and Knowledgeable . He was friendly and very helpful.
    Response from Gravells Renault Kidwelly
    Dear Cathryn,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Gareth was able to assist you with politeness and knowledge. It's great to know that his friendly and helpful nature made your experience with us a positive one. We truly appreciate your feedback and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Renault Kidwelly.

    Best regards,
    The Team at Gravells Renault Kidwelly
  • Rating 5.0
    Very helpful
    Response from Gravells Renault Kidwelly
    Hello Martin,

    Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear that you found our service very helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    Great friendly staff
    Response from Gravells Renault Kidwelly
    Hello Stephanie H.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our staff friendly. Providing excellent service is a top priority for us at Gravells Renault Kidwelly, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    As always. Helpful, friendly and efficient.
    Response from Gravells Renault Kidwelly
    Hello Jean,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful, friendly, and efficient - it's great to hear we completed your service to a high standard. Thank you for choosing Gravells Renault Kidwelly.

    Best regards,
    TheTeam at Gravells Renault Kidwelly
  • Rating 5.0
    Great, I was shown how to fully work the car! He made sure i was familiar with everything, very lovely representative, excellent service!
    Response from Gravells Renault Kidwelly
    Hello Elysia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Gravells Renault Kidwelly. It's fantastic to know that our sales executive was able to help you become familiar with your car and you were confident with your purchase. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    Great dealership, Kevin was helpful and did everything he could to make me comfortable, my 3rd car and this has been the most positive experience I've had. The dealership is very well presented, disabled parking is spacious and convenient, accessible and a friendly staff
    Response from Gravells Renault Kidwelly
    Hello Geraint,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Kevin and our team were able to make your visit comfortable and enjoyable. We take great pride in ensuring our dealership is accessible and welcoming to everyone, and your feedback about our facilities and staff means a lot to us.

    If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at Gravells Renault Kidwelly.

    Best regards,
    The Gravells Renault Kidwelly Team
  • Rating 5.0
    Kevin clearly explained scheme and helped me choose correct car for my needs.
    Response from Gravells Renault Kidwelly
    Dear Meinir H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Kevin was able to clearly explain the Motability Scheme and assist you in choosing the perfect car to meet your needs.

    If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Renault Kidwelly Team

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