Motability Scheme at Gravells Kia Kidwelly

4.9
Rating 4.9
(140 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Pembrey Road
Kidwelly SA17 4TF
GB
Get directions
Phone Number
Call Gravells Kia Kidwelly on 01554 890436
01554 890436
01554 890436
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Matthew Lewis
  • Steven John
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday05:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Tina Turner
  • Carla Pritchard
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Kidwelly

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Kidwelly

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Gravells Kia Kidwelly can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Kidwelly on 01554890436 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Kidwelly

  • Rating 5.0
    I dealt with a young man by the name of richard. What a pleasure. Normally because I am full mute people ignore me and talk only to my translator, what a refreshing change to have someone talk to me! For that richard I thank you!!!. You are a credit to the company you work for. I hope you get the credit you deserve.
    Response from Gravells Kia Kidwelly
    Dear Tali-rose,

    Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Richard provided you with such exceptional service and made you feel valued and respected. It's important to us that all our customers feel heard and appreciated, and we're delighted that Richard was able to make your visit a positive one.

    Your kind words and recognition of Richard's efforts mean a lot to us, and we will certainly pass on your compliments to him. We are proud to have him as part of our team, and your feedback reinforces the dedication we strive for in our service.

    Thank you once again for your review. We look forward to welcoming you back to Gravells Kia Kidwelly anytime.

    Warm regards,

    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Mathew was excellent from start to finish. He was kind,patient and explained everything. And offered further help if needed.
    I highly recommend Gravells Kidwelly. Everything was to a high standard.
    Response from Gravells Kia Kidwelly
    Dear Joanne,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Gravells Kia Kidwelly. We are thrilled to hear that Mathew provided you with excellent service and that you found everything to be of a high standard. Your recommendation means a lot to us, and we are delighted to know that Mathew's kindness, patience, and thorough explanations made your experience a positive one. If you ever need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Lovely gentleman. Polite took us for test drive . Went through everything
    Response from Gravells Kia Kidwelly
    Dear Yvonne,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team member during your visit. It's great to know that the test drive and the detailed explanations met your expectations. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Kidwelly.

    Warm regards,

    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Steve made the whole process from start to finish very easy, pleasant and transferable, whilst outlining the ethos behind the Motorbility Scheme. He greatly helped to alleviate any concerns I had, especially relating to the type of vehicles available across various fuel options. I have never been a 'latest gadget' type of person and whilst I appreciate new developments within the Motor Vehicle Trade, I sometimes feel that new driving aids can become over-complicated and would prefer there to be as much focus on driving standards these days (I know this doesn't fall under your remit btw)
    That said, Steve paid great care in listening to the type of car I was interested in to help cater for my particular mobility needs including east access/exit, comfortabilty and reliability. I was extremely grateful..
    Response from Gravells Kia Kidwelly
    Dear Maria,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Gravells Kia Kidwelly. We are thrilled to hear that Steve was able to make the process easy and pleasant for you, while also addressing any of your initial concerns about vehicle options.

    It's great to know that Steve's attention to your specific mobility needs, such as ease of access, comfort, and reliability, made a positive impact on your experience. We understand the importance of these factors and are committed to ensuring that our customers find the right vehicle to suit their individual requirements.

    Your insights about driving aids and the focus on driving standards are valuable, and we appreciate your perspective. We strive to balance the latest advancements with practicality and ease of use for our customers.

    Thank you once again for your kind words and for giving us a perfect rating. We look forward to serving you in the future and assisting with any further needs you may have.

    Best regards,

    David James, Sales Manager
    Gravells Kia Kidwelly Team
  • Rating 5.0
    Excellent
    Response from Gravells Kia Kidwelly
    Hello Karen,

    Thank you so much for taking the time to leave us a five star review! We are thrilled to hear that you had an excellent experience with the team at Gravells Kia Kidwelly. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Easy process quick and given all information we needed, and the gentleman was very spot I. With information
    Response from Gravells Kia Kidwelly
    Hello Damean,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found the process easy and quick, and that you received all the information you needed to feel confident in your new car. Our team at Gravells Kia Kidwelly is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Excellent!
    His name is Mathew.
    Response from Gravells Kia Kidwelly
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with Matthew at Gravells Kia Kidwelly. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations.

    If you have any more comments or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Kidwelly Team
  • Rating 5.0
    As always David was friendly and very professional at the Kia Kidwelly, Gave us all the information we needed to choose the new Stonic.
    Response from Gravells Kia Kidwelly
    Hello Rita,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that David was able to assist you with professionalism and friendliness during your visit to Gravells Kia Kidwelly. It's great to know that you received all the information you needed to choose your new Stonic. We truly appreciate your feedback and your perfect rating. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Very helpful lots of information
    Response from Gravells Kia Kidwelly
    Dear Lynne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and that the information provided met your needs. At Gravells Kia Kidwelly, we strive to offer the best service and support to all our customers, and your feedback is incredibly valuable to us.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Fantastic services, couldn’t be anymore helpful
    Response from Gravells Kia Kidwelly
    Hello Sophie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our services fantastic and helpful. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Gravells Kia Kidwelly.

    Best regards,
    The Team at Gravells Kia Kidwelly
  • Rating 5.0
    Staff at the dealership were friendly and helpful. The service was done within the stated time.
    Response from Gravells Kia Kidwelly
    Hello Martyn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful and that your service was completed within the expected timeframe. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Kidwelly.

    Best regards,

    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Richard from the Kia garage was fabulous explained all to me about the mobility and the car . He was very professional and made me feel at ease
    Response from Gravells Kia Kidwelly
    Dear Karen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Richard at our Gravells Kia Kidwelly dealership. It's great to know that he was able to explain everything clearly and make you feel comfortable during your visit. We strive to provide professional and friendly service to all our customers, and your feedback is truly appreciated.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,

    The Team at Gravells Kia Kidwelly
  • Rating 5.0
    Very kind and knowledgeable
    Response from Gravells Kia Kidwelly
    Hello Gerard,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be kind and knowledgeable. Providing excellent service is our top priority, and it's rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Gravells Kia Kidwelly, we look forward to welcoming you back again.

    Best regards,
    The Team at Gravells Kia Kidwelly
  • Rating 5.0
    Brilliant
    Response from Gravells Kia Kidwelly
    Thank you so much, Wain, for your fantastic review! We're thrilled to hear that you had a brilliant experience with us at Gravells Kia Kidwelly. Your feedback is greatly appreciated, and we're here to assist you with any future mobility needs. Thank you for choosing Gravells, and happy motoring!

    Best Wishes,

    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Very helpful
    Response from Gravells Kia Kidwelly
    Hello Gerard,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful, it was a pleasure to assist you during your visit. We look forward to serving you again at Gravells Kia Kidwelly.

    Best regards,

    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Good fast service
    Response from Gravells Kia Kidwelly
    Hello Laurance,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you experienced good and fast service at Gravells Kia Kidwelly. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Matthew was excellent and made the application process easy
    Response from Gravells Kia Kidwelly
    Hello Deborah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Matthew was able to make the application process easy for you. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Polite and helpful staff. Car clean and ready on time to collect
    Response from Gravells Kia Kidwelly
    Hello Keith,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff polite and helpful, it was a pleasure to return your car was clean and ready on time for collection. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Kidwelly.

    Best regards,
    The Team at Gravells Kia Kidwelly
  • Rating 5.0
    Professional, friendly and hassle free as always and I got a free car wash đŸ˜ƒ
    Response from Gravells Kia Kidwelly
    Hello Christopher!

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service professional, friendly, and hassle-free. It's always our aim to provide the best experience possible, and we're glad you were pleased with the complimentary car wash as well! Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. We look forward to welcoming you back to Gravells Kia Kidwelly in the future!

    Best regards,
    The Gravells Kia Kidwelly Team
  • Rating 5.0
    Brilliant
    Response from Gravells Kia Kidwelly
    Dear Julie D,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at Gravells Kia Kidwelly. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Kidwelly Team

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