Motability Scheme at Gravells Kia Kidwelly

4.8
Rating 4.8
(91 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00

Contact information

Address
Pembrey Road
Kidwelly SA17 4TF
GB
Phone Number
Call Gravells Kia Kidwelly on 01432 513700
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Kevin Williams
  • William James
  • Matthew Lewis
  • Richard Barber
  • Steven John
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday05:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Elinor Chandler
  • Jennaleigh Elwood
  • Tina Turner
  • Carla Pritchard
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Kidwelly

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Kidwelly

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Gravells Kia Kidwelly can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Kidwelly on 01432513700 to make an appointment with our Motability specialist.

Reviews at Gravells Kia Kidwelly

  • Rating 5.0
    Very good no problems very happy with everything!
  • Rating 5.0
    Excellent service
    Response from Gravells Kia Kidwelly
    Hi Byran, thank you for taking the time to leave us this brilliant 5 star review, we are pleased to hear you received excellent service from us! We look forward to seeing you again at Gravells Kia Kidwelly.
  • Rating 5.0
    Very easy to set up and would definitely use again
    Response from Gravells Kia Kidwelly
    Hi Martyn! Thank you very much for taking the time to leave this great feedback on your recent service with us at Gravells Kia Kidwelly. I am glad everything went smoothly for you and you are pleased with the service! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service, most helpful.
    Response from Gravells Kia Kidwelly
    Hi Leslie! Thank you ever so much for your stellar 5 star review of Gravells Kia Kidwelly. We are so glad you were pleased with our helpful customer service - our team takes a lot of pride in this! We hope you enjoy your new vehicle.
  • Rating 5.0
    Amazing
    Response from Gravells Kia Kidwelly
    Hi Jacqueline! Thank you for the great 5 star review! We really appreciate you taking the time to provide us with your positive feedback. We look forward to welcoming you back to the Gravells Kia Kidwelly again soon.
  • Rating 5.0
    Very good service give me a courtesy car and phoned me when car was ready
    Response from Gravells Kia Kidwelly
    Thank you Laurence for a great review! Thank you for coming to Gravells Kia KIdwelly. We hope to see you again!
  • Rating 5.0
    EXCELLENT SERVICE VERY FREINDLY STAFF HIGLY RECOMMEND
    Response from Gravells Kia Kidwelly
    Thank you so much for the lovely review. We're delighted that you were happy with the service. Many thanks for coming to Gravells Kia Kidwelly!
  • Rating 5.0
    Excellent first class service, always helpful, and explain carefully so you know exactly what's happening.
    Response from Gravells Kia Kidwelly
    Thank you Heather for the lovely review of Gravells Kia Kidwelly. It really makes it all worthwhile. Thank you for coming to Gravells.
  • Rating 4.0
    Friendly service
    Response from Gravells Kia Kidwelly
    Thank you David for the lovely review of Gravells Kia Kidwelly. It really makes it all worthwhile. Thank you for coming to Gravells.
  • Rating 4.0
    Excellent experience very curteous staff helpful
    Well done
    Response from Gravells Kia Kidwelly
    Thank you Janet for the kind words! Thank you for coming to Gravells Kia Kidwelly!
  • Rating 5.0
    Excellent service very friendly staff!
    Response from Gravells Kia Kidwelly
    Thank you for this lovely review. We're so glad you were pleased with the service. Thank you from the team at Gravells Kia Kidwelly!
  • Rating 1.0
    Never no one answering the phone lines in the Kia department. Told was going to be in for an hour ended up 3 days. Got given a small picanto courtesy car for a disable person and baby and was told that a large car would be available but never got it. Really not happy with this branch
    Response from Gravells Kia Kidwelly
    We're terribly sorry to read this review. Please contact kevin.evans@gravells.com if you need any help in future and to ensure you are presented with as many options as possible. We're very sorry you were disappointed this time.
  • Rating 5.0
    Excellent service, Matthew explained how everything worked nothing was too much trouble, he was very helpful.
    Response from Gravells Kia Kidwelly
    HI Jayne, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Matthew receives the recognition he deserves. Many thanks
  • Rating 5.0
    Kia is ok better service with renault
    Response from Gravells Kia Kidwelly
    Hi Margaret, Thanks for your review. We will ensure to pass this feedback back to both our teams at Gravells Kia Kidwelly and Gravells Renault KIdwelly. We hope you are happy with your car. Many Thanks
  • Rating 2.0
    Charging socket covers incorrectly fitted.
    Response from Gravells Kia Kidwelly
    HI David, thank you for taking your time to leave this review. I am sorry to hear that your experience wasn't first class. We have forwarded your details onto the relevant management team who will look into your concerns in more depth and we look forward to welcoming you back soon. Many Thanks
  • Rating 5.0
    Very simple handover everything went smoothly.
    Response from Gravells Kia Kidwelly
    HI Melanie, Thanks for your fab review.
  • Rating 5.0
    David made everything so straight forward and easy for me. He was so helpful in my decision to go ahead with a Kia. I'm delighted with the new car.
    Response from Gravells Kia Kidwelly
    HI Sarah, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure David receives the recognition he deserves. We are so happy to hear how delighted you are with your new Kia. Many thanks
  • Rating 5.0
    Gravels Kia were very helpful and we recommend to everyone . Matthew was very good explaining all the information to us
    Response from Gravells Kia Kidwelly
    Hi Marcia, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Matthew receives the recognition he deserves. Many thanks
  • Rating 5.0
    Excellent
    Response from Gravells Kia Kidwelly
    Hi Susan, Thanks for your 5 star review. We pride ourselves on our customer services and are delighted you were so happy. Many Thanks
  • Rating 5.0
    Really helpful and good advice. He was nice and friendly.
    Response from Gravells Kia Kidwelly
    Thank you Heather for your kind words. We really appreciate your time and feedback. All the team at Gravells Kia Kidwelly are delighted that you are happy with the service! Thank you for coming to Gravells!

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