Motability Scheme at Gravells Dacia Kidwelly

4.9
Rating 4.9
(31 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00

Contact information

Address
Pembrey Road
Kidwelly SA17 4TF
GB
Phone Number
Call Gravells Dacia Kidwelly on 01554 890436
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Kevin Williams
  • Gareth Postlethwaite
  • Matthew Lewis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Melvin Thomas
  • Elinor Chandler
  • Jennaleigh Elwood
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Dacia Kidwelly

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Dacia Kidwelly

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Gravells Dacia Kidwelly can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Dacia Kidwelly on 01554890436 to make an appointment with our Motability specialist.

Reviews at Gravells Dacia Kidwelly

  • Rating 5.0
    Excellent customer service from Gareth he is the reason I came back to purchase after speaking to him on the phone
    Response from Gravells Dacia Kidwelly
    Thank you Karen for a great review of Gareth! Thank you for coming to Gravells Dacia KIdwelly.
  • Rating 5.0
    The dealer was very informative and helpful,explained everything in great detail.looking forward to my new xar .
    Response from Gravells Dacia Kidwelly
    Thank you Susan for a great review! Thank you for coming to Gravells. We look forward to handing over your new car!
  • Rating 5.0
    Kevin was really helpful and very frindly
    Response from Gravells Dacia Kidwelly
    Thank you Judith for a great review! Thank you for coming to Gravells. We hope you enjoy your new car!
  • Rating 5.0
    Friendly and efficent.
    Response from Gravells Dacia Kidwelly
    Thank you so much for the 5 stars and great review. We're glad everything went well. Thank you for coming to Gravells Kidwelly!!
  • Rating 5.0
    Karl was very good at handing over the car. Explained all the controls car was close to the reception as I have poor mobility

    Cannot recommend Karl enough
    Response from Gravells Dacia Kidwelly
    Hi Jean, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Karl receives the recognition he deserves. Many thanks
  • Rating 5.0
    Stresfree from start to finish

    Carl went out of his way to help

    Couldn't fault the dealership
    Response from Gravells Dacia Kidwelly
    Thank you so much for your kind words! We are so happy to hear that Karl was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful loads of information
    Recomend to Ll
    Response from Gravells Dacia Kidwelly
    Hi Keith, Thans so much for your fabulous 5 star review. We look forward to welcoming you back in the future. Many Thanks
  • Rating 5.0
    The whole experience was amazing as the exact car I wanted was in stock so no waiting for months . Salesman was funny and friendly and made whole thing a great buying experience
    Response from Gravells Dacia Kidwelly
    Hi Keri, Thank you so much for your fabulous 5 star review. We are delighted to have been of service. Many Thanks
  • Rating 5.0
    Very. Nice. Staff. And. They. We’re. All. Very. Help. Full
    Response from Gravells Dacia Kidwelly
    Hi Harri, Thank you so much for your outstanding 5 star review and kind words for the team. We look forward to welcoming you back soon. Many Thanks, Gravells Dacia Kidwelly.
  • Rating 5.0
    Brilliant
    Response from Gravells Dacia Kidwelly
    Hi Tracey, Thank you so much for your fabulous 5 star review. We look forward to seeing you again soon.
  • Rating 5.0
    Make excellent tea.
    And staff are amazing.
    Response from Gravells Dacia Kidwelly
    Hi Tracey, Thank you for your lovely 5 star review. We are really pleased to hear that you had such a positive experience with us. Glad you like the tea:). We look forward to welcoming you back in the future. Many Thanks
  • Rating 5.0
    As ALWAYS very helpful
    Response from Gravells Dacia Kidwelly
    Hi Keith, Thank you so much for your positive 5 star review. We are delighted to have been of help. Many Thanks
  • Rating 5.0
    Helpful, good advice, friendly
    Response from Gravells Dacia Kidwelly
    Thank you so much fo your lovely review. Thank you for choosing Gravells.
  • Rating 3.0
    I wasn’t shown anything! Not how to connect phone to satnav, not explained or shown things like cruise control or any other features of the car. I have no information regarding insurance, breakdown cover etc.
    Response from Gravells Dacia Kidwelly
    Hi Mike, thank you for your review. We are very sorry to hear that the handover of the vehicle wasn't as expected and that you are uncertain of certain features of the car. We pride ourselves on customer service at Gravells and I can only apologise for this. I have asked our sales manager to give you a call to discuss the features and any other issues you have. In the meantime if you require anything further please call us on 01554 890436. Many Thanks
  • Rating 5.0
    Ewan was amazing ! Thank you’! You listened to my needs and concerns and was able to meet, exceed or reassure. Thank you
    Response from Gravells Dacia Kidwelly
    Hi Mike, Thank you so much for your 5 star review. We are delighted to have been of service and look forward to welcoming you back in the future. Thanks from all at Gravells.
  • Rating 5.0
    Keep up to date with everything very friendly staff especially Gareth who dealt with us 5 gold star ⭐️
    Response from Gravells Dacia Kidwelly
    HI Alana, Thank you so much for your 5 star review. We are delighted we c ould be of service and will pass your remarks onto Gareth. We look forward to welcoming you back in the future.
  • Rating 5.0
    Amazing. Explained everything in detail. Made finding the right car easy.
    Response from Gravells Dacia Kidwelly
    Thank you for your fantastic review. We are really pleased we could be of service.
  • Rating 5.0
    Warm welcome , prompt service great staff
    Response from Gravells Dacia Kidwelly
    Thank you for such a fabulous review.
  • Rating 5.0
    Fantastic advice and support
    Response from Gravells Dacia Kidwelly
    Thank you for your review. We are very happy to have been able to help and look forward to seeing you again soon.
  • Rating 5.0
    Fluid, seamless and quick.
    Gareth at Gravells is warm, friendly and competent.
    Five star rating 🥳
    Response from Gravells Dacia Kidwelly
    Thank you for your great review. Gareth was delighted to be able to help. We look forward to seeing you again soon.

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