Motability Scheme at North Wales Volkswagen Van Centre
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to North Wales Volkswagen Van Centre
Thank you for considering North Wales VW Van centre as your Motability specialist.
When you need a little reassurance, our specially trained Motability colleagues are ready to provide support and guidance no matter what your circumstances. We’ll introduce you to the impressive range of vehicles available on the scheme and discuss any adaptions required to meet your individual needs. Should you need a sensory friendly experience, please do let us know so that we may support you with reasonable adjustments. Remember, the scheme is all-inclusive; insurance, breakdown assistance, servicing and maintenance are already included in the price you pay. So we take care of everything, you just add fuel and go! It's as simple as that. We look forward to welcoming you soon.
Contact information
Address
The Point
Conwy Road
Llandudno Junction LL31 9AY
GB
Phone Number
Call North Wales Volkswagen Van Centre on 01492 585744
01492 585744
Website
Contact us
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Daniel Stott
- Arron Williamson
- Ben Goodier
- Mark Willingham
- Lee Wade
- Lee Davies
- Adam Bird
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Karl Stuhlfelder
- Jack Davies
- Dan Rees-Jones
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at North Wales Volkswagen Van Centre
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at North Wales Volkswagen Van Centre
- Rating 1.0Mar 21, 2024They have retained the van saying it was not driveable and are not responding to enquiries about when it will be ready again
- Rating 5.0Nov 10, 2023Helpful staff and comfortable facilities while waitingResponse from North Wales Volkswagen Van CentreNov 17, 2023Hi Dylan. Thank you for your feedback. We pride ourselves on treating our customers with professionalism at all times and offering a benevolent environment. We look forward to seeing you again in the future, North Wales Volkswagen Van Centre
- Rating 4.0Aug 29, 2023Front of house customer care is excellent. However, I asked for Adblue top up and screenwash refill. I struggle to do either due to my disability. Neither were done in addition to the main service. Wish I could give 5 stars.Response from North Wales Volkswagen Van CentreAug 29, 2023Hi David,
I am sorry that we missed those items off the service list, please pop back in at your convenience and we will take care of that for you
Kind Regards
Tony Gibbons
General Sales Manager - Rating 5.0Aug 25, 2023Very polite and efficient customer service, thank youResponse from North Wales Volkswagen Van CentreAug 29, 2023Thank you for the great review and the feedback on your experience , we really appreciate it. We look forward to welcoming you back to the business again soon. Kind Regards Tony Gibbons General Sales Manager
- Rating 5.0May 17, 2023Excellent Service. It gave me confidence in Volkswagen North Wales that they had my best interests. They explained everything Well and ran through the application with a ease and professionalism.Response from North Wales Volkswagen Van CentreJun 15, 2023Thank you so much for your kind words! We are so happy to hear that the team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind Regards Tony Gibbons General Sales Manager
- Rating 5.0Apr 18, 2023The gentleman was absolutely amazing and shown me everything and talked me threw everything thank youResponse from North Wales Volkswagen Van CentreJun 15, 2023Hello Rachelle, thank you for leaving your 5 star review. We look forward to welcoming you back into the business again in the future.
- Rating 5.0Apr 5, 2023Great service kind and understandingResponse from North Wales Volkswagen Van CentreJun 15, 2023Hello Matthew, thank you for leaving your 5 star review. We look forward to welcoming you back into the business again in the future.
- Rating 5.0Mar 30, 2023Once again…. Ben has looked after me & treated me with dignity & respect. I really appreciate his time and the effort into looking after me through the whole process. I am not normally able to carry on communication with most people but he is very friendly & helped ease my anxiety with his caring nature. Thank you so much. This whole experience has literally changed my life.Response from North Wales Volkswagen Van CentreJun 15, 2023Hello Janine, thank you for leaving your 5 star review. We look forward to welcoming you back into the business again in the future.
- Rating 5.0Mar 23, 2023Excellent service very helpfull to all my needsResponse from North Wales Volkswagen Van CentreJun 15, 2023Hello Rachelle, thank you for leaving your 5 star review. We look forward to welcoming you back into the business again in the future.
- Rating 5.0Mar 16, 2023We always receive efficient service and car is ready at the requested time.Response from North Wales Volkswagen Van CentreJun 15, 2023Hello George, thank you for leaving your 5 star review. We look forward to welcoming you back into the business again in the future.
- Rating 5.0Feb 16, 2023Ben has been brilliant with me from day 1. I am autistic and I need to communicate through email so as not to become overwhelmed. Ben was brilliant and sent me a video too and has emailed back and forth. Honestly a brilliant experience. I’m really grateful for his customer service. Anxiety levels have dropped considerably!!Response from North Wales Volkswagen Van CentreJun 15, 2023Thank you for the great review, we really appreciate it. We look forward to welcoming you back to the business again soon.
- Rating 5.0Dec 16, 2022I was looked after incredibly wellResponse from North Wales Volkswagen Van CentreDec 20, 2022Hi David, Thank you for your 5 star review, we are really happy that we did a great job for you, Kind Regards Tony Gibbons General Sales Manager
- Rating 5.0Dec 1, 2022Excellent serviceResponse from North Wales Volkswagen Van CentreDec 14, 2022Hi Peter, Thanks for the 5 star review, it is very much appreciated, Kind Regards Tony Gibbons General Sales Manager
- Rating 4.0Nov 16, 2022The young lady that dealt with me was very helpful and pleasant,
but why does it take over three hours to do an MOT?!!!Response from North Wales Volkswagen Van CentreNov 25, 2022Hi Phillip, I'm glad that we looked after you, I'm sorry that the MOT took too long, we average around 90 throughputs per day in that workshop and sometimes we cant get right onto your car if we have not completed the job before it, the MOT itself only takes an hour, sorry that you had to wait. Kind Regards Tony Gibbons General Sales Manager - Rating 5.0Nov 4, 2022Great customer service, Kelsey kept me updated as there was a delay in the software update which meant the car had to stay at VW from Friday until Tuesday. Fortunately I asked for a courtesy car on the Monday and one was available which enabled me to transport my mother to her appointments.Response from North Wales Volkswagen Van CentreNov 12, 2022Hi Margaret, Thank you for the great review, It is very much appreciated, Kind Regards Tony Gibbons General Sales Manager
- Rating 5.0Oct 17, 2022The service I receive at this dealership is always brilliant. Thank you Reece for your recent customer service.Response from North Wales Volkswagen Van CentreNov 12, 2022Hi Toby , Thank you for the great review, It is very much appreciated, Kind Regards Tony Gibbons General Sales Manager
- Rating 5.0Sep 14, 2022Excellent serviceResponse from North Wales Volkswagen Van CentreNov 12, 2022Hi Susan , Thank you for the great review, It is very much appreciated, Kind Regards Tony Gibbons General Sales Manager
- Rating 5.0Aug 26, 2022Friendly, professional and very informativeResponse from North Wales Volkswagen Van CentreNov 12, 2022Hi Ellian , Thank you for the great review, It is very much appreciated, Kind Regards Tony Gibbons General Sales Manager
- Rating 2.0Aug 2, 2022Extremely slow car servicingResponse from North Wales Volkswagen Van CentreNov 12, 2022Hi Anthony , Thank you for the review, I am sorry that we did not service your car in a timely manner, we will do better next time , Kind Regards Tony Gibbons General Sales Manager
- Rating 5.0Jul 3, 2022Craig wasSoHelpful also done so much to help us with our caddyResponse from North Wales Volkswagen Van CentreNov 12, 2022Hi David, Thank you for the great review, It is very much appreciated, Kind Regards Tony Gibbons General Sales Manager
I f i can be of any assistance in the future to make this process easier for you please contact me. Tony Gibbons 01492585700