Motability Scheme at North Wales Volkswagen

4.9
Rating 4.9
(96 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Welcome to North Wales Volkswagen

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

North Wales Volkswagen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact North Wales Volkswagen on 01492585700 to make an appointment with our Motability specialist. On Sundays the showroom is physically closed but our dedicated Sales Team are available 10 am to 4:30 pm via telephone, live chat or virual appointment.

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Contact information

Address
The Point
Conwy Road
Llandudno Junction LL31 9AY
GB
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Phone Number
Call North Wales Volkswagen on 01492 585700
01492 585700
01492 585700
Website

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Daniel Stott
  • Arron Williamson
  • Ben Goodier
  • Mark Willingham
  • Michael Bradshaw
  • Lee Wade
  • Thomas Gunther
  • Lee Davies
  • Adam Bird
  • Matthew Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Karl Stuhlfelder
  • Jack Davies
  • Dan Rees-Jones
We recommend calling and booking an appointment before visiting.
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Accessibility features at North Wales Volkswagen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at North Wales Volkswagen

  • Rating 5.0
    The rep Craig I delt with was extremely helpful knowledgable and made the whole experience of choosing a car and picking it up a pleasure. He is a credit to your company
    Response from North Wales Volkswagen
    Hi Stuart. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service from Craig during the ordering and handover of your new car. Your comments have been forwarded to Management to be shared with the Team and to ensure that Craig receives the recognition he deserves. Many thanks North Wales Volkswagen
  • Rating 5.0
    Extremely helpful staff
    Response from North Wales Volkswagen
    Hi Henry. Thank you for your 5 star rating. We are delighted to hear that you had a positive experience ordering your new car and found the Team to be friendly and helpful. We look forward to welcoming you back to the Dealership when it is time to take delivery. Kind Regards North Wales Volkswagen
  • Rating 5.0
    Very helpful
    Response from North Wales Volkswagen
    Hi Jordan. Thank you for your high star rating - we're glad to have been of service! We look forward to welcoming you back to the dealership when it is time to take delivery. Kind regards North Wales Volkswagen
  • Rating 5.0
    Very helpful and courteous staff
    Nice to be able to help oneself to hot drinks
    Pleasant waiting area
    Response from North Wales Volkswagen
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition he deserves. Many thanks Tony Gibbons General Sales Manager
  • Rating 5.0
    Very friendly and professional lovely atmosphere inside the dealership
    Response from North Wales Volkswagen
    Hi Elizabeth. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and found the Team to be friendly. Your comments about your experience with us making your application for your new car will be forwarded on to Management. We look forward to welcoming you back to North Wales Volkswagen when it is time to take delivery.
  • Rating 5.0
    The sales rep that delt with me is without a doubt a credit to your company. He was professional knowledgable and extremely helpful. He made the experience of choosing a car very easy for me.
    Response from North Wales Volkswagen
    Hi Stuart. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to welcoming you back to the dealership when it is time to take delivery of your new car. Many thanks North Wales Volkswagen
  • Rating 5.0
    The dealer who dealt with us was great he explained everything to me so I understood everything and the application was done very well.
    Response from North Wales Volkswagen
    Hi Andrew, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed the experience of selecting and ordering your new car with us. We look forward to seeing you again when it is time to take delivery. Many thanks again, North Wales Volkswagen
  • Rating 5.0
    Very good experience all round thank you
    Response from North Wales Volkswagen
    Hi Angela. Thank you so much for your kind words! We are so happy to hear that the Team were able to provide you with excellent service for the MOT of your Volkswagen. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! North Wales Volkswagen
  • Rating 5.0
    Apryl was lovely from start to finish and kept intouch throughout, updating us on the delivery etc
    Response from North Wales Volkswagen
    Hi Samuel, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Apryl receives recognition for her fantastic customer service which she provided to you. We wish you many miles of happy motoring in your new car. Kind regards North Wales Volkswagen
  • Rating 5.0
    great
    Response from North Wales Volkswagen
    Hello Pippa. Thank you for the great review! We really appreciate you taking the time to feedback. Wishing you many miles of happy motoring in your new car, North Wales Volkswagen
  • Rating 5.0
    Dan Stott is a great sales man made us feel at ease the whole time and easy to contact about any matter hope to deal with him again
    Response from North Wales Volkswagen
    Hello Philip. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Dan receives the recognition he deserves. We look forward to welcoming you back when to take delivery of your new car. Many thanks North Wales Volkswagen
  • Rating 5.0
    Great experience Dan Scott was brilliant and really helpful knew what he was doing and made us at ease and an enjoyable experience
    Response from North Wales Volkswagen
    Hi Philip. Thank you once again for your kind words - we're glad that Dan provided such good service when you took delivery of your new car. We wish you many miles of happy motoring. Kind Regards North Wales Volkswagen
  • Rating 5.0
    All great
    Response from North Wales Volkswagen
    Hi Richard. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards North Wales Volkswagen.
  • Rating 5.0
    Met Dan this time. Great . Made it all so easy.
    Response from North Wales Volkswagen
    Hi Gerald. Thank you very much for taking the time to leave this great feedback. I am glad the selecting and order of your new car went smoothly for you, and I will pass these wonderful comments about Dan back to management at the dealership for all to see. Many thanks North Wales Volkswagen
  • Rating 5.0
    Brilliant fast effective service and so helpful
    Response from North Wales Volkswagen
    Hi Ella. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks North Wales Volkswagen
  • Rating 5.0
    Great service from Craig.
    Long wait for car but love the car
    Response from North Wales Volkswagen
    Hello Harry. Thank you so much for 5 star review! We are so happy to hear that Craig was able to provide you with excellent service. We are sorry that delivery of your new car was longer than we would have liked but we hope that you now enjoy many miles of happy motoring in it. Kind Regards North Wales Volkswagen
  • Rating 5.0
    Very good experience
    Response from North Wales Volkswagen
    Hi Michael. Thank you so much for your kind words! We are so happy to hear that the Team were able to provide you with such a positive experience during the ordering of your new car. We look forward to seeing you again when you take delivery. Kind Regards North Wales Volkswagen
  • Rating 5.0
    Great
    Response from North Wales Volkswagen
    Hi Zoe. Thank you for the 5 star review! We really appreciate you taking the time to feedback on the Aftersales Team. We look forward to welcoming you back to the business again soon. Kind regards North Wales Volkswagen
  • Rating 5.0
    Craig was very helpful and made everything very easy to deal with.
    Thank you
    Response from North Wales Volkswagen
    Hello Cai. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service during your handover. We wish you many miles of happy motoring and thank you again for your positive review! North Wales Volkswagen
  • Rating 5.0
    Very helpful they did the service in good time as I waited and the coffee was also nice
    Response from North Wales Volkswagen
    Hello Elsie. Thank you very much for taking the time to leave this great feedback. I am glad the service went smoothly for you and in a timely manner. I will pass these wonderful comments back to management at the dealership for all to see. Many thanks North Wales Volkswagen

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