Motability Scheme at North Wales Volkswagen

4.3
Rating 4.3
(8 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Contact information

Address
The Point
Conwy Road
Llandudno Junction LL31 9AY
GB
Phone Number
Call North Wales Volkswagen on 01492 585700
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Chris Pilbrow
  • Ben Goodier
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Karl Stuhlfelder
  • Jack Davies
  • Matthew Hayes
We recommend calling and booking an appointment before visiting.
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Accessibility features at North Wales Volkswagen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to North Wales Volkswagen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

North Wales Volkswagen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact North Wales Volkswagen on 01492585700 to make an appointment with our Motability specialist.

Reviews at North Wales Volkswagen

  • Rating 5.0
    Great service as always
  • Rating 1.0
    A 13:00 appointment didn’t leave till gone 17:00 with no info from anyone. After arriving on time our car hadn’t moved by 15:30. No explanation. Had to leave my disabled wife on her own for 5 hrs. Not happy.
    Response from North Wales Volkswagen
    Hi Shirley, i am sorry that we have only warranted a 1 star review, our workshops see around 90 cars a day go through our service department, sometimes things don't go according to plan and we have to spend more time on customers cars than anticipated, this can have a knock on effect on the schedule for the rest of the day,, Kind Regards Tony Gibbons General Sales Manager
  • Rating 5.0
    Always friendly, helpful and great service 👍
    Response from North Wales Volkswagen
    Hi Martin, Thank you for leaving such a fantastic review, we really appreciate it, , Kind Regards Tony Gibbons General Sales Manager
  • Rating 5.0
    Fantastic service, got me in earlier than originally planned as I was worried about a noise my car was making and ordered parts same day for me..
    Response from North Wales Volkswagen
    Hi Keelan, Thank you for leaving such a fantastic review, we really appreciate it, , Kind Regards Tony Gibbons General Sales Manager
  • Rating 5.0
    Great customer service as always 👍
    Response from North Wales Volkswagen
    Hi William, , Thank you so much for the 5 star review, it is very much appreciated , Kind Regards Tony Gibbons General Sales Manager
  • Rating 5.0
    Brilliant SW
    Response from North Wales Volkswagen
    Hi Susan, Thank you for the 5 Star review, it is very much appreciated, Kind Regards Tony Gibbons General Sales Manager
  • Rating 4.0
    Good service, quick and efficient. However would have been better to have had the option to have a car for the hours we had to wait (plus I am disabled)
    Response from North Wales Volkswagen
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Kind Regards Tony Gibbons General Sales Manager
  • Rating 5.0
    Great, everything went well
    Response from North Wales Volkswagen
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition he deserves. Many thanks Tony Gibbons General Sales Manager
Displaying reviews 1 - 3 out of the 8 most recent
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