Motability Scheme at North Wales Volkswagen

4.9
Rating 4.9
(145 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to North Wales Volkswagen

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

North Wales Volkswagen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact North Wales Volkswagen on 01492585700 to make an appointment with our Motability specialist.

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Contact us

Contact information

Address
The Point
Conwy Road
Llandudno Junction LL31 9AY
GB
Get directions
Phone Number
Call North Wales Volkswagen on 01492 585700
01492 585700
01492 585700
Website

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Contact us

Contact

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Daniel Stott
  • Arron Williamson
  • Ben Goodier
  • Mark Willingham
  • Craig Turner
  • Thomas Gunther
  • Dylan Hughes
  • Matthew Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jack Davies
  • Dan Rees-Jones
  • Kirsty Willey
We recommend calling and booking an appointment before visiting.
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Accessibility features at North Wales Volkswagen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at North Wales Volkswagen

  • Rating 5.0
    Very efficient and helpful
    Response from North Wales Volkswagen
    Hello Paul,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our MOT service to be very efficient and helpful. At North Wales Volkswagen, we strive to provide the best experience possible for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The North Wales Volkswagen Aftersales Team
  • Rating 5.0
    VW service is always 110% , I always feel confident and cared for with them.
    Response from North Wales Volkswagen
    Hello Amanda,

    Thank you so much for your wonderful review! We're thrilled to hear that you feel confident and cared for with our service at North Wales Volkswagen. Providing exceptional service is our top priority, and it's incredibly rewarding to know that we are meeting your expectations. Your feedback motivates us to continue delivering the best experience possible. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The North Wales Volkswagen Aftersales Team
  • Rating 5.0
    Absolutely brilliant
    Response from North Wales Volkswagen
    Hello Sarah,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely brilliant experience with us at North Wales Volkswagen. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The North Wales Volkswagen Aftersales Team
  • Rating 5.0
    I always have such a good experience with VW. No job is too big or too small and always willing to help. Amazing team!
    Response from North Wales Volkswagen
    Hello Joshua,

    Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had positive experiences with us at North Wales Volkswagen. Our team is dedicated to providing the best service possible, and it's great to know that our efforts are appreciated. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    We look forward to seeing you again soon!

    Best regards,
    The North Wales Volkswagen Team
  • Rating 5.0
    Very friendly and extremely helpful
    Response from North Wales Volkswagen
    Dear Yvette,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be very friendly and extremely helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us.

    We look forward to welcoming you back to North Wales Volkswagen when it is time to take delivery of your new car.

    Best regards,
    The Motability Scheme Team at North Wales Volkswagen
  • Rating 5.0
    Great friendly guy.. really enjoyed the service
    Response from North Wales Volkswagen
    Hello Brandon,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed the service and found our team friendly. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car,
    The Motability Scheme Team
    North Wales Volkswagen
  • Rating 5.0
    Excellent! Ben was friendly and helpful. The best experience I have had at a garage.
    Response from North Wales Volkswagen
    Hello Aled,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ben was able to provide you with such a friendly and helpful service. It's wonderful to know that your visit to North Wales Volkswagen was the best experience you've had at a garage. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Ben and the rest of our team. If there's anything else we can do for you, please don't hesitate to reach out. We wish you many miles of happy motoring in your new car!

    Best regards,
    The North Wales Volkswagen Motability Team
  • Rating 5.0
    Very good and to deal with
    Response from North Wales Volkswagen
    Hello Beca,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us at North Wales Volkswagen. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions please don't hesitate to reach out, otherwise we look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    The Motability Scheme Team at North Wales Volkswagen
  • Rating 5.0
    Excellent. Arthur was so friendly and helpful. Always kept me up to date of what was happening with my car and couldn’t do enough. . He is a Great credit to VW.
    Response from North Wales Volkswagen
    Dear Angela,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Arthur and how he kept you informed throughout the process. Your kind words are truly appreciated and will be shared with Arthur and the rest of our team. It's our goal to provide exceptional service to all our customers, and your review is a great testament to our efforts. If there's anything else we can do for you, please don't hesitate to reach out.

    We look forward to welcoming you back to the dealership when it is time to take delivery of your new car.

    Warm regards,

    The North Wales Volkswagen Team
  • Rating 5.0
    He kept us informed along the way and was very helpful upon collection.
    Response from North Wales Volkswagen
    Hello Peter,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us and that you found our communication and assistance helpful throughout the process. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Enjoy your new car!

    Best regards,
    The North Wales Volkswagen Motability Scheme Team
  • Rating 5.0
    Great everything was good thankyou very much
    Response from North Wales Volkswagen
    Hello Gail,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at North Wales Volkswagen. Your satisfaction is our top priority, and it's fantastic to know that everything met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Enjoy your new car!

    Best regards,
    The North Wales Volkswagen Team
  • Rating 5.0
    VW are always excellent. I get a video explaining what's been done and they pick up and return my car.
    Response from North Wales Volkswagen
    Dear Angela

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at North Wales Volkswagen. It's great to know that the video explanations and our pick-up and return service met your expectations. We truly appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The North Wales Volkswagen Team
  • Rating 5.0
    Very friendly and helpful staff
    Thank you 😊
    Response from North Wales Volkswagen
    Hello Sandra,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful. Your feedback is incredibly important to us, and it’s great to know that we could provide you with a positive experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to seeing you again at North Wales Volkswagen.

    Best regards,
    The Motability Scheme Team at North Wales Volkswagen
  • Rating 5.0
    Adam was extremely helpful and explained everything in detail
    Response from North Wales Volkswagen
    Hello Delainey,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Adam was able to assist you effectively and provide detailed explanations. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience applying for your new car. If you have any further questions or need assistance, please don't hesitate to reach out otherwise we look forward to welcoming you back to the dealership when it is time to take delivery.

    Best regards,
    North Wales Volkswagen
  • Rating 5.0
    Excellent
    Response from North Wales Volkswagen
    Hi Brian. Thank you for your kind words and for choosing us for your Motability car! We look forward to welcoming you back to the dealership when it is time to take delivery. Kind regards North Wales Volkswagen
  • Rating 5.0
    Ben was really helpful and knowledgeable, friendly and nothing is too much trouble for him. Took me out on a test drive showed me all the gadgets in the car ,also said that he was at the end of a phone if I needed any help
    Response from North Wales Volkswagen
    Hi Susan. Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Wishing you many miles of happy motoring in your new car! North Wales Volkswagen
  • Rating 5.0
    Ben is a lovely gentleman nothing too much trouble always rings you back if you can't contact him .
    Very knowledgeable and helpful in every way
    Response from North Wales Volkswagen
    Hi Susan. Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Wishing you many miles of happy motoring in your new car! North Wales Volkswagen
  • Rating 5.0
    Excellent service. Quick and efficient.
    Response from North Wales Volkswagen
    Hi Ryan. Thank you very much for taking the time to leave this great feedback. I am glad everything was quick and efficient for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks North Wales Volkswagen
  • Rating 5.0
    Very friendly staff very helpful and keep you updated on the vehicle thank you
    Response from North Wales Volkswagen
    Hi Ruby. Thank you for the great review and the feedback on the service of your Motability vehicle, we really appreciate it. We are pleased that you found the Team to be friendly and look forward to welcoming you back to the business again in the future. Kind regards North Wales Volkswagen
  • Rating 5.0
    Absolutely brilliant.
    Response from North Wales Volkswagen
    Hi Alistair. Thank you for the great review and the feedback on the handover of your new Motability car, we really appreciate it. We wish you many miles of happy motoring. Kind regards North Wales Volkswagen

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