Motability Scheme at F R F Toyota Newport
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Toyota House
Maesglas Retail Park
Newport NP20 2NS
GB
Phone Number
Call F R F Toyota Newport on 01633 221120
01633 221120
Website
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Richard Evans
- Brian Edwards
- Jason Blundell
- Marcus Lower
- Claudio Deluca
- Cristian Dabija
- Joshua Hall
- Alex Mayne
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Mark Stephens
- Matthew Payne
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at F R F Toyota Newport
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to F R F Toyota Newport
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
F R F Toyota Newport can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact F R F Toyota Newport on 01633221120 to make an appointment with our Motability Scheme specialist.
Reviews at F R F Toyota Newport
- Rating 5.0Jul 24, 2025Very efficient.
- Rating 5.0Jul 22, 2025Professional, friendly and efficient, as always.
Many thanks - Rating 5.0Jul 10, 2025Staff are very welcoming and friendly, fast service. Highly recommend
- Rating 5.0Jul 8, 2025Excellent journey from start to finish.
- Rating 5.0Jul 5, 2025Very informative and helpful
- Rating 5.0Jun 3, 2025Tom and Richard were excellent and talked through the process with courtesy and empathy. Thank You!
Keith MResponse from F R F Toyota NewportJun 6, 2025Dear Claudia M.,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Tom and Richard provided you with excellent service and guided you through the process with courtesy and empathy. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Newport.
Best regards,
[Your Name]
F R F Toyota Newport Team - Rating 5.0May 18, 2025Great service and staff.Response from F R F Toyota NewportMay 19, 2025Hello Andrew,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and staff at F R F Toyota Newport. Your feedback is incredibly valuable to us, and it’s always rewarding to know that we are meeting the needs of our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Newport - Rating 5.0May 9, 2025Very nice and helpful.Response from F R F Toyota NewportMay 12, 2025Hello Steven,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service both nice and helpful. At F R F Toyota Newport, we strive to provide the best experience for our customers, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Newport - Rating 5.0May 8, 2025Was welcomed with confidence and respect by staff , they went through the work that was done , and I was a very happy customer.Response from F R F Toyota NewportMay 12, 2025Hello Mandy,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt welcomed with confidence and respect by our staff. It's great to know that the work we did met your expectations and that you left as a very happy customer. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at F R F Toyota Newport.
Best regards,
The Motability Scheme Team at F R F Toyota Newport - Rating 5.0Apr 29, 2025Excellent customer service . Very informative of the process. Would recommend.Response from F R F Toyota NewportMay 12, 2025Dear Sian S.,
Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and found the process informative. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Newport.
Best regards,
The Motability Scheme Team at F R F Toyota Newport - Rating 4.0Apr 18, 2025Polite, got job done quickly. Good communication.Response from F R F Toyota NewportMay 12, 2025Dear Deborah C.,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our team polite and appreciated the quick completion of the job. Good communication is something we strive for, and it's wonderful to know we met your expectations in this area.
Your rating of 4.0 out of 5 is valuable to us as we continuously aim to improve our services. If there is anything specific you think we could do to enhance your experience further, please feel free to let us know.
Thank you once again for choosing F R F Toyota Newport for your mobility needs. We look forward to serving you again in the future.
Best regards,
[Your Name]
F R F Toyota Newport Team - Rating 5.0Apr 16, 2025Very helpful and friendly staff. Not having a driver so cars can be collected is challenging when you are disabled and have to leave yhr car there allday
But staff are very helpfulResponse from F R F Toyota NewportMay 12, 2025Dear Sharan J.,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be helpful and friendly. Providing excellent service is a top priority for us, and your kind words are greatly appreciated.
We understand the challenge you mentioned regarding the lack of a driver for car collection, especially when it requires leaving your car for the entire day. Your feedback is invaluable, and we will certainly take it into consideration as we strive to improve our services for all our customers.
If there is anything else we can do to assist you or enhance your experience with us, please do not hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
The Motability Scheme Team at F R F Toyota Newport - Rating 5.0Apr 14, 2025Very friendly an welcoming, young lady looked after me while I waited with lots of coffee an very comfortable show roomResponse from F R F Toyota NewportMay 12, 2025Hello Kellie U.,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a positive experience at F R F Toyota Newport. It's great to know that our team made you feel welcome and comfortable during your visit. We always strive to provide excellent service, and your kind words are truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Motability Scheme Team at F R F Toyota Newport - Rating 5.0Apr 11, 2025So professional, all the staff are amazingResponse from F R F Toyota NewportMay 12, 2025Hello Glyndwr R.,
Thank you so much for your wonderful review! We're thrilled to hear that you found our team to be professional and amazing. Providing exceptional service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The F R F Toyota Newport Team - Rating 5.0Mar 23, 2025I am happy to guide and help service is very excellentResponse from F R F Toyota NewportMay 12, 2025Hello Shahzad A.,
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service excellent and that you are happy with your experience at F R F Toyota Newport. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Newport - Rating 5.0Feb 18, 2025Friendly and quick
Let me know what was happening with carResponse from F R F Toyota NewportMay 12, 2025Hello Cameron H.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service friendly and quick. Keeping you informed about your car is a top priority for us, and we're glad we could meet your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at F R F Toyota Newport - Rating 5.0Jan 15, 2025GoodResponse from F R F Toyota NewportMay 12, 2025Hello John R.,
Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at F R F Toyota Newport. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The F R F Toyota Newport Team - Rating 5.0Dec 18, 2024Very friendly. Kept me informed the whole way through. Answered all my questions.Response from F R F Toyota NewportMay 12, 2025Hello Carly,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at F R F Toyota Newport. Keeping our customers informed and answering all questions is a top priority for us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The F R F Toyota Newport Team - Rating 5.0Dec 16, 2024Excellent friendly serviceResponse from F R F Toyota NewportMay 12, 2025Hello Tracy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent and friendly service during your visit. Our team at F R F Toyota Newport is dedicated to providing the best experience for our customers, and your feedback truly means a lot to us.
If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at F R F Toyota Newport - Rating 5.0Dec 13, 2024Very friendly and politeResponse from F R F Toyota NewportMay 12, 2025Hello Judith R.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very friendly and polite. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to seeing you again at F R F Toyota Newport.
Best regards,
The Motability Scheme Team
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be informative and helpful. At F R F Toyota Newport, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Newport