Motability Scheme at F R F Toyota Newport

Motability Scheme at F R F Toyota Newport

4.9
Rating 4.9
(82 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Call dealer

Contact information

Address
Toyota House
Maesglas Retail Park
Newport NP20 2NS
GB
Get directions
Phone Number
Call F R F Toyota Newport on 01633 221120
01633 221120
01633 221120
Website

Visit dealer website

Email

timothy.price@frfgroup.co.uk

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Richard Evans
  • Brian Edwards
  • Jason Blundell
  • Marcus Lower
  • Claudio Deluca
  • Cristian Dabija
  • Joshua Hall
  • Alex Mayne
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Mark Stephens
  • Matthew Payne
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at F R F Toyota Newport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to F R F Toyota Newport

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

F R F Toyota Newport can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact F R F Toyota Newport on 01633221120 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at F R F Toyota Newport

  • Rating 5.0
    Great service and staff.
    Response from F R F Toyota Newport
    Hello Andrew,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and staff at F R F Toyota Newport. Your feedback is incredibly valuable to us, and it’s always rewarding to know that we are meeting the needs of our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Very nice and helpful.
    Response from F R F Toyota Newport
    Hello Steven,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service both nice and helpful. At F R F Toyota Newport, we strive to provide the best experience for our customers, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Was welcomed with confidence and respect by staff , they went through the work that was done , and I was a very happy customer.
    Response from F R F Toyota Newport
    Hello Mandy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt welcomed with confidence and respect by our staff. It's great to know that the work we did met your expectations and that you left as a very happy customer. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at F R F Toyota Newport.

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Excellent customer service . Very informative of the process. Would recommend.
    Response from F R F Toyota Newport
    Dear Sian S.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and found the process informative. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Newport.

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 4.0
    Polite, got job done quickly. Good communication.
    Response from F R F Toyota Newport
    Dear Deborah C.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our team polite and appreciated the quick completion of the job. Good communication is something we strive for, and it's wonderful to know we met your expectations in this area.

    Your rating of 4.0 out of 5 is valuable to us as we continuously aim to improve our services. If there is anything specific you think we could do to enhance your experience further, please feel free to let us know.

    Thank you once again for choosing F R F Toyota Newport for your mobility needs. We look forward to serving you again in the future.

    Best regards,

    [Your Name]
    F R F Toyota Newport Team
  • Rating 5.0
    Very helpful and friendly staff. Not having a driver so cars can be collected is challenging when you are disabled and have to leave yhr car there allday
    But staff are very helpful
    Response from F R F Toyota Newport
    Dear Sharan J.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be helpful and friendly. Providing excellent service is a top priority for us, and your kind words are greatly appreciated.

    We understand the challenge you mentioned regarding the lack of a driver for car collection, especially when it requires leaving your car for the entire day. Your feedback is invaluable, and we will certainly take it into consideration as we strive to improve our services for all our customers.

    If there is anything else we can do to assist you or enhance your experience with us, please do not hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Very friendly an welcoming, young lady looked after me while I waited with lots of coffee an very comfortable show room
    Response from F R F Toyota Newport
    Hello Kellie U.,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a positive experience at F R F Toyota Newport. It's great to know that our team made you feel welcome and comfortable during your visit. We always strive to provide excellent service, and your kind words are truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    So professional, all the staff are amazing
    Response from F R F Toyota Newport
    Hello Glyndwr R.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our team to be professional and amazing. Providing exceptional service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The F R F Toyota Newport Team
  • Rating 5.0
    I am happy to guide and help service is very excellent
    Response from F R F Toyota Newport
    Hello Shahzad A.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service excellent and that you are happy with your experience at F R F Toyota Newport. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Friendly and quick
    Let me know what was happening with car
    Response from F R F Toyota Newport
    Hello Cameron H.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service friendly and quick. Keeping you informed about your car is a top priority for us, and we're glad we could meet your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Good
    Response from F R F Toyota Newport
    Hello John R.,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at F R F Toyota Newport. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The F R F Toyota Newport Team
  • Rating 5.0
    Very friendly. Kept me informed the whole way through. Answered all my questions.
    Response from F R F Toyota Newport
    Hello Carly,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at F R F Toyota Newport. Keeping our customers informed and answering all questions is a top priority for us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The F R F Toyota Newport Team
  • Rating 5.0
    Excellent friendly service
    Response from F R F Toyota Newport
    Hello Tracy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent and friendly service during your visit. Our team at F R F Toyota Newport is dedicated to providing the best experience for our customers, and your feedback truly means a lot to us.

    If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Very friendly and polite
    Response from F R F Toyota Newport
    Hello Judith R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very friendly and polite. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to seeing you again at F R F Toyota Newport.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent service e
    Every thing explained clearly
    Response from F R F Toyota Newport
    Hello Harley C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and that everything was explained clearly. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Newport.

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Absolutely brilliant
    Response from F R F Toyota Newport
    Hello Julie,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely brilliant experience with us at F R F Toyota Newport. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The F R F Toyota Newport Team
  • Rating 5.0
    Jason was exceptionally ,nice,he couldn't do enough for us .Also the manager came out and introduced himself which we thought was a nice touch.Thankyou for all your help
    Response from F R F Toyota Newport
    Dear Kazik O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Jason and our team at F R F Toyota Newport. It's great to know that Jason's efforts and the manager's introduction made your visit memorable. We strive to provide exceptional service to all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Good service and friendly staff. I was kept up to date with delivery date by the sales rep.
    Response from F R F Toyota Newport
    Hello Thomas W.,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our service and found our staff friendly and helpful. Keeping our customers informed is a top priority, and we're glad to know that our sales representative kept you updated on your delivery date. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Newport.

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    Gentleman was very helpful and considerate
    Response from F R F Toyota Newport
    Hello Sahala B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and considerate during your visit. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Newport.

    Best regards,
    The Motability Scheme Team at F R F Toyota Newport
  • Rating 5.0
    From start to finish to finish our experience with Toyota was 10/10. From being greeted at front of house with a friendly approach and making sure we were directed to the correct salesman to deal with our enquiries to then being offered refreshments.
    We were introduced to Richard Evans who dealt with cars through the mobility scheme l. Richard went through everything and made the process very stressful free and comfortable not like other experiences we have had when trying to get a car. Richard was very attentive and professional.
    When we decided this was something we were interested in Richard took time to go through finances and models of each vehicle and allowed my husband to see which one suited his disability.
    Once we decided on the car which was a Yaris Cross again Richard made the ordering of the car stress free and enjoyable.
    As promised Richard kept us up dated during the waiting period.
    Day of collection a time was arranged to suit us and once again we greeted well with the same lovely welcome.
    Richard met us and I was really stressed as was concerned about paperwork insurance etc. Richard once again took all the stress away. We were shown to the car which was just everything we wanted. Richard went through everything with fine detail even took time to connect my mobile device.
    We were completely satisfied with everything and would recommend Toyota Newport.
    Response from F R F Toyota Newport
    Dear Andrew R.,

    Thank you so much for taking the time to share your wonderful experience with us at F R F Toyota Newport. We are thrilled to hear that your journey with the Motability Scheme was a 10/10 from start to finish.

    It's fantastic to know that our team, especially Richard Evans, was able to provide you with a friendly and professional service, making the process stress-free and comfortable. We are committed to ensuring that our customers feel supported and informed, and it's great to hear that Richard was attentive to your needs and took the time to help you find the perfect vehicle for your husband's requirements.

    We are delighted that you found the ordering process of your Yaris Cross enjoyable and that Richard kept you updated throughout the waiting period. It's also wonderful to hear that the day of collection went smoothly and that Richard was able to alleviate any concerns you had about paperwork and insurance.

    Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The F R F Toyota Newport Team

Similar Motability Scheme dealers

Start new search