Motability Scheme at Sytner BMW Newport
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Usk Way
The Old Town Dock
Newport NP20 2DS
GB
Phone Number
Call Sytner BMW Newport on 01633 739574
01633 739574
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Paul Jones
- Martin Nolan
- Andrew Johnson
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Brad Southwood
- Nicola Inker
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sytner BMW Newport
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner BMW Newport
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Sytner BMW Newport can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Sytner BMW Newport on 01633739574 to make an appointment with our Motability specialist.
Reviews at Sytner BMW Newport
- Rating 5.0Jul 9, 2025Paul the service advisor was amazing. Very helpful nothing to much trouble. I’ve been in the motor trade for 38 yrs and there’s not to many around who can do the job as he did . Thanks paul
- Rating 5.0Jul 8, 2025Friendly and sufficient, even though the BMW garage next door was having work done to it it did not affect the outcome of the customer service.Response from Sytner BMW NewportJul 10, 2025Dear Kirsty-louise,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service friendly and sufficient, and we're glad that the work being done at the BMW garage next door did not impact your experience with us. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Sytner BMW Newport in the future.
Best regards,
The Sytner BMW Newport Team - Rating 5.0Jul 3, 2025The staff were very friendly and professional. I really appreciated how patient they were with me when I had trouble articulating a request.Response from Sytner BMW NewportJul 10, 2025Dear Jillian A,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a positive experience at Sytner BMW Newport. Our team takes great pride in providing friendly and professional service, and it's fantastic to know that their patience and support made a difference during your visit. - Rating 5.0Jun 30, 2025Apart from a slightly longer wait than usual, the service was excellent, very helpful and friendly.Response from Sytner BMW NewportJul 10, 2025Hello Aaron,
Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you found our service excellent and our team helpful and friendly. We apologise for the slightly longer wait and appreciate your patience. Your feedback is invaluable to us as we strive to provide the best possible experience for our customers. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Sytner BMW Newport in the future. - Rating 5.0Jun 12, 2025Excellent serviceResponse from Sytner BMW NewportJun 13, 2025Dear Philippa A,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Sytner BMW Newport. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. - Rating 5.0Jun 11, 2025ExcellentResponse from Sytner BMW NewportJun 13, 2025Hello Sophie J,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Sytner BMW Newport. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! - Rating 5.0May 19, 2025Very good and accomadating
- Rating 5.0May 7, 2025Paul was very helpful and friendly and despite a late request, he sorted a courtesy car.Response from Sytner BMW NewportMay 19, 2025Hello Benjamin J.,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Paul was able to assist you effectively and provide a courtesy car despite the late request. Our team strives to deliver exceptional service, and it's wonderful to know that Paul made a positive impact during your visit. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Sytner BMW Newport - Rating 5.0May 4, 2025I would like to express my sincere appreciation for Paul Jones at Sytner Newport. From the initial order process through to the delivery of my new vehicle, he provided exceptional service and kept me well-informed throughout the entire process. Paul regularly shared updates, including photographs, and provided an in-depth overview of the vehicle's features. He was always welcoming, offering refreshments when I visited the showroom, and consistently ensured my comfort. His honest and attentive approach, along with his genuine interest in my experience, made the entire process truly enjoyable.
Thank you, Paul, for your professionalism and dedication. I am very pleased with my new car.Response from Sytner BMW NewportMay 19, 2025Dear Daniel S.,
Thank you so much for taking the time to share your wonderful feedback about your experience with Paul Jones at Sytner BMW Newport. We are thrilled to hear that Paul provided you with exceptional service and made the entire process of purchasing your new vehicle enjoyable and comfortable.
It's fantastic to know that Paul kept you well-informed with regular updates and took the time to ensure you were familiar with your new car's features. We are proud to have team members like Paul who are dedicated to delivering a high level of professionalism and care to our customers.
Your satisfaction is our top priority, and we are delighted that you are pleased with your new car. If there is anything more we can do for you, please do not hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at Sytner BMW Newport.
Best regards,
Sytner BMW Newport - Rating 5.0May 3, 2025Very helpfulResponse from Sytner BMW NewportMay 19, 2025Hello Mya,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful. At Sytner BMW Newport, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Sytner BMW Newport - Rating 5.0May 1, 2025Excellent. All arrived on time.Response from Sytner BMW NewportMay 19, 2025Dear Deborah S.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Sytner BMW Newport was excellent and that everything arrived on time. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
[Your Name]
Sytner BMW Newport Team - Rating 5.0Apr 29, 2025ExcellentResponse from Sytner BMW NewportMay 19, 2025Dear Jean J,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at Sytner BMW Newport. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Sytner BMW Newport Team - Rating 5.0Apr 28, 2025Thank you to team and Paul on service desk for his helpful manner.Response from Sytner BMW NewportMay 19, 2025Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our team at Sytner BMW Newport. Paul and the rest of our service desk team strive to provide the best service possible, and your kind words are truly appreciated.
- Rating 5.0Apr 23, 2025Very good. ProfessionalResponse from Sytner BMW NewportMay 19, 2025We're glad to hear you found the service very good and professional—thank you for your feedback!
- Rating 5.0Apr 18, 2025Paul was amazing nice for someone to make decisions he is an absolute asset to the company tha ks PaulResponse from Sytner BMW NewportMay 19, 2025We're so pleased to hear that Paul made such a positive impression! It's wonderful to know he took the initiative and made the process easier for you. He's truly an asset to the team, and your kind words will certainly mean a lot to him. Thank you!
- Rating 5.0Apr 3, 2025The team and especially Paul were so warm and welcoming and friendly. Definitely the best experience I’ve had with any car/ motorbility dealership. They were so friendly I could have stayed all day chatting. My car was clean and sparkling after the MOT and so feel very grateful. Thanks team at mini newport!Response from Sytner BMW NewportApr 14, 2025Thank you so much for your wonderful feedback! We're thrilled to hear that Paul and the team made you feel so welcome and at home. It means a lot to know this was your best experience with a dealership! We’ll pass along your kind words to everyone at MINI Newport. Enjoy your sparkling car, and we hope to see you again soon!
- Rating 5.0Mar 28, 2025Hassle free, comprehensive and efficientResponse from Sytner BMW NewportApr 14, 2025Thank you! We pride ourselves on delivering hassle-free, comprehensive service with maximum efficiency. Your feedback is greatly appreciated and motivates us to maintain these high standards for all customers.
- Rating 5.0Mar 3, 2025Very goodResponse from Sytner BMW NewportMar 11, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 28, 2025ExcellentResponse from Sytner BMW NewportJan 31, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 17, 2025Great service, all staff welcoming and accommodatingResponse from Sytner BMW NewportJan 22, 2025Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our team. Our staff takes great pride in being welcoming and accommodating, and it’s great to know that shone through during your visit. We look forward to serving you again soon!
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Paul, our service advisor. It’s truly rewarding to know that his dedication and helpfulness made such a great impression, especially coming from someone with your extensive experience in the motor trade.
We are proud to have Paul as part of our team, and your kind words will certainly be shared with him. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations.
Thank you once again for your review and for choosing the Motability Scheme at Sytner BMW Newport. We look forward to serving you again in the future.