Motability Scheme at Sytner BMW Newport

4.8
Rating 4.8
(149 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Usk Way
The Old Town Dock
Newport NP20 2DS
GB
Phone Number
Call Sytner BMW Newport on 01633 739574
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Jones
  • Martin Nolan
  • Andrew Johnson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Brad Southwood
  • Nicola Inker
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner BMW Newport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner BMW Newport

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sytner BMW Newport can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner BMW Newport on 01633739574 to make an appointment with our Motability specialist.

Reviews at Sytner BMW Newport

  • Rating 5.0
    Very good and accomadating
  • Rating 5.0
    Paul was very helpful and friendly and despite a late request, he sorted a courtesy car.
    Response from Sytner BMW Newport
    Hello Benjamin J.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Paul was able to assist you effectively and provide a courtesy car despite the late request. Our team strives to deliver exceptional service, and it's wonderful to know that Paul made a positive impact during your visit. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Sytner BMW Newport
  • Rating 5.0
    I would like to express my sincere appreciation for Paul Jones at Sytner Newport. From the initial order process through to the delivery of my new vehicle, he provided exceptional service and kept me well-informed throughout the entire process. Paul regularly shared updates, including photographs, and provided an in-depth overview of the vehicle's features. He was always welcoming, offering refreshments when I visited the showroom, and consistently ensured my comfort. His honest and attentive approach, along with his genuine interest in my experience, made the entire process truly enjoyable.

    Thank you, Paul, for your professionalism and dedication. I am very pleased with my new car.
    Response from Sytner BMW Newport
    Dear Daniel S.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with Paul Jones at Sytner BMW Newport. We are thrilled to hear that Paul provided you with exceptional service and made the entire process of purchasing your new vehicle enjoyable and comfortable.

    It's fantastic to know that Paul kept you well-informed with regular updates and took the time to ensure you were familiar with your new car's features. We are proud to have team members like Paul who are dedicated to delivering a high level of professionalism and care to our customers.

    Your satisfaction is our top priority, and we are delighted that you are pleased with your new car. If there is anything more we can do for you, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Sytner BMW Newport.

    Best regards,

    Sytner BMW Newport
  • Rating 5.0
    Very helpful
    Response from Sytner BMW Newport
    Hello Mya,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful. At Sytner BMW Newport, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Sytner BMW Newport
  • Rating 5.0
    Excellent. All arrived on time.
    Response from Sytner BMW Newport
    Dear Deborah S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Sytner BMW Newport was excellent and that everything arrived on time. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    [Your Name]
    Sytner BMW Newport Team
  • Rating 5.0
    Excellent
    Response from Sytner BMW Newport
    Dear Jean J,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at Sytner BMW Newport. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sytner BMW Newport Team
  • Rating 5.0
    Thank you to team and Paul on service desk for his helpful manner.
    Response from Sytner BMW Newport
    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our team at Sytner BMW Newport. Paul and the rest of our service desk team strive to provide the best service possible, and your kind words are truly appreciated.

  • Rating 5.0
    Very good. Professional
    Response from Sytner BMW Newport
    We're glad to hear you found the service very good and professional—thank you for your feedback!
  • Rating 5.0
    Paul was amazing nice for someone to make decisions he is an absolute asset to the company tha ks Paul
    Response from Sytner BMW Newport
    We're so pleased to hear that Paul made such a positive impression! It's wonderful to know he took the initiative and made the process easier for you. He's truly an asset to the team, and your kind words will certainly mean a lot to him. Thank you!
  • Rating 5.0
    The team and especially Paul were so warm and welcoming and friendly. Definitely the best experience I’ve had with any car/ motorbility dealership. They were so friendly I could have stayed all day chatting. My car was clean and sparkling after the MOT and so feel very grateful. Thanks team at mini newport!
    Response from Sytner BMW Newport
    Thank you so much for your wonderful feedback! We're thrilled to hear that Paul and the team made you feel so welcome and at home. It means a lot to know this was your best experience with a dealership! We’ll pass along your kind words to everyone at MINI Newport. Enjoy your sparkling car, and we hope to see you again soon!
  • Rating 5.0
    Hassle free, comprehensive and efficient
    Response from Sytner BMW Newport
    Thank you! We pride ourselves on delivering hassle-free, comprehensive service with maximum efficiency. Your feedback is greatly appreciated and motivates us to maintain these high standards for all customers.
  • Rating 5.0
    Very good
    Response from Sytner BMW Newport
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent
    Response from Sytner BMW Newport
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great service, all staff welcoming and accommodating
    Response from Sytner BMW Newport
    Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our team. Our staff takes great pride in being welcoming and accommodating, and it’s great to know that shone through during your visit. We look forward to serving you again soon!
  • Rating 5.0
    10 out of 10 excellent service
    Response from Sytner BMW Newport
    Thank you so much for your amazing feedback! We're thrilled to hear that you had an excellent experience. Your satisfaction is our priority, and we truly appreciate your kind words. We look forward to serving you again in the future!
  • Rating 5.0
    Paul jones from Synter BMW dealership in Newport was absolutely non other than outstanding from the word go, even the very end and aftercare! He was personal, simple and brilliant. Had genuine conversations with me and didn’t just focus on the sale he focused on me as a person.
    Response from Sytner BMW Newport
    Thank you so much for sharing your experience with us! We’re thrilled to hear that Paul Jones provided such exceptional service from start to finish. At Sytner BMW, we believe in putting the customer first, and it’s wonderful to know Paul made such a positive impact with his personal and attentive approach. We truly appreciate your kind words and look forward to serving you again in the future!
  • Rating 5.0
    Quick turnaround for service (4 hours) professional service as always
    Response from Sytner BMW Newport
    Thank you for your positive feedback! We’re delighted to hear that you experienced a quick turnaround and professional service during your visit. We always strive to provide efficient and top-quality service, and it’s great to know we met your expectations.

    If you need any further assistance in the future, feel free to reach out. We look forward to serving you again!
  • Rating 5.0
    Great service
    Response from Sytner BMW Newport
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Martin was brilliant, explained everything and helped us to the best of his ability. He was very pleasant to deal with.
    Response from Sytner BMW Newport
    That's wonderful to hear! It sounds like Martin really went above and beyond to make sure everything was clear and handled well. Thank you for choosing us, we look forward to seeing you again soon.
  • Rating 5.0
    Great service
    Response from Sytner BMW Newport
    Thank you for your kind words - we're glad to have been of service!

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