Motability Scheme at D.G. Weaver Ford Pontyclun

Motability Scheme at D.G. Weaver Ford Pontyclun

4.7
Rating 4.7
(22 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Contact information

Address
Talbot Road
Talbot Greet
Pontyclun CF72 8AF
GB
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Phone Number
Call D.G. Weaver Ford Pontyclun on 01443 233555
01443 233555
01443 233555
Website

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Email

jd@dgweaver.co.uk

Feedback

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Reviews

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Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ian Herbert
  • Zac Robinson
  • Jessica Parry
  • Georgia Buckley
We recommend calling and booking an appointment before visiting.

Accessibility features at D.G. Weaver Ford Pontyclun

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to D.G. Weaver Ford Pontyclun

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Our trained Motability specialists are here to support you throughout the duration of your lease.

D.G. Weaver Ford Pontyclun can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact D.G. Weaver Ford Pontyclun on 01443233555 to make an appointment with our Motability specialist.

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Reviews at D.G. Weaver Ford Pontyclun

  • Rating 5.0
    Fantastic service only fault is no courtesy cars available so thankfully was only in for a few hours not thier fault though
    Response from D.G. Weaver Ford Pontyclun
    Dear Morgan W.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service fantastic! Your feedback is incredibly valuable to us, and we appreciate your understanding regarding the availability of courtesy cars. We are continuously working to improve our services and hope to have more options available in the future.

    If you have any further suggestions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,
    The D.G. Weaver Ford Pontyclun Team
  • Rating 5.0
    Excellent service collected car from my home address and returned it next day was kept informed at all times very efficient.
    Response from D.G. Weaver Ford Pontyclun
    Dear Kathryn C.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our service. Our team is dedicated to providing efficient and convenient service, and it's great to know that we were able to meet your expectations by keeping you informed and ensuring a smooth process from collection to return.

    Your kind words and perfect rating mean a lot to us, and we truly appreciate your support. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at D.G. Weaver Ford Pontyclun
  • Rating 5.0
    Was great
    Response from D.G. Weaver Ford Pontyclun
    Hello Alison P.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at D.G. Weaver Ford Pontyclun. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at D.G. Weaver Ford Pontyclun
  • Rating 5.0
    very good service from pick up and drop off
    Response from D.G. Weaver Ford Pontyclun
    Thank you very much for the review, see you next time :) Thanks, Luke.
  • Rating 5.0
    On time picking up and returning friendly drive
    Response from D.G. Weaver Ford Pontyclun
    Thank you for the review, I'll let Nathan know :) Thanks again, Luke.
  • Rating 5.0
    It was an efficient and friendly service. Rate as excellent .
    Response from D.G. Weaver Ford Pontyclun
    Thank you very much for your kind works, we are here whenever you need us :) Thanks, Luke.
  • Rating 5.0
    Katy in Sales was yet again outstanding! Collection was swift and very informative, giving us all the information we needed to get started with the car. Highly recommended dealership and sales advisor.
    Response from D.G. Weaver Ford Pontyclun
    Thank you so much for your review Katy! It means a lot, I hope you love the new car. Don't be a stranger if you have any questions or concerns :) Thanks, Katy.
  • Rating 5.0
    Katy provided outstanding customer service throughout the application and ordering process. She kept us up to date and well informed contacting us as and when promised which was both helpful and encouraging. Overall an excellent experience.
    Response from D.G. Weaver Ford Pontyclun
    Thank you very much for your kind words, I have passed them across to Katy, she looks forward to seeing you again when the car arrives :) Thanks, Luke.
  • Rating 5.0
    Only two words.

    Total Professionalism.
    Response from D.G. Weaver Ford Pontyclun
    Thank you very much for the review William, we are here whenever you need us. Thanks, Luke.
  • Rating 5.0
    Very good experience. Very helpful staff.
    Response from D.G. Weaver Ford Pontyclun
    Thank you for the review Heather, we are here whenever you need us :) Thanks, Luke.
  • Rating 5.0
    Simon explained every step of the process in detail, and made sure i understood everything
    Great customer service,
    Response from D.G. Weaver Ford Pontyclun
    Thank you very much for the review Jill, I have passed everything across to Simon. Thanks again, Luke.
  • Rating 5.0
    Excellent customer service from jade from the start and letting me know what was happening with the vehicle until it was returned.
  • Rating 5.0
    Excellent service was kept informed through out very professional.
    Response from D.G. Weaver Ford Pontyclun
    Thank you very much for the review, happy to help in anyway we can :) Thanks again, Luke.
  • Rating 5.0
    Always Excellent 5 star service
    Response from D.G. Weaver Ford Pontyclun
    Thanks for the review John, we look forward to your next visit :) Thanks again, Luke.
  • Rating 5.0
    Fantastic service came fetch my car as I’d had a opp . Really pleased
    Response from D.G. Weaver Ford Pontyclun
    Thank you for the review Angela, I'm sorry my response has taken so long! I'm glad to hear our collect and delivery service was offered to you, we'll always do anything we can to help :) Thanks, Luke.
  • Rating 5.0
    Same efficient service as usual 👍🏻
    Response from D.G. Weaver Ford Pontyclun
    Thank you for the 5 stars Sylvia, we try our best :) We look forward to your next visit. Thanks, Luke.
  • Rating 4.0
    Good
    Response from D.G. Weaver Ford Pontyclun
    Thank you for the review Ann, I'm sorry to see we weren't quite at the 5 star mark, if there was anything we could of done better please let me know, my email address is; enquiries@dgweaver.co.uk However we look forward to your next visit either way :) Thanks, Luke.
  • Rating 5.0
    Great service
    Response from D.G. Weaver Ford Pontyclun
    Thank you for the review Kylie, we are here whenever you need us :) Luke.
  • Rating 5.0
    Excellent service
    Response from D.G. Weaver Ford Pontyclun
    Thank you very much for the 5 stars Kirsty, we look forward to seeing you next time :)
  • Rating 5.0
    Fab service from weavers, arranged to collect my car and return when service completed, received emails with update and courteous call telling me that the service was completed and my car would be returned as soon as the driver was back.really pleased and highly recommended,thanks weavers.
    Response from D.G. Weaver Ford Pontyclun
    Thank you very much for your kind words David, we are here whenever you need us :) Thanks, Luke.

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