Motability Scheme at D.G. Weaver Ford Pontyclun
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Talbot Road
Talbot Greet
Pontyclun CF72 8AF
GB
Phone Number
Call D.G. Weaver Ford Pontyclun on 01443 233555
01443 233555
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Luke Price
- Warren Clarke
We recommend calling and booking an appointment before visiting.
Accessibility features at D.G. Weaver Ford Pontyclun
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to D.G. Weaver Ford Pontyclun
Our trained Motability specialists are here to support you throughout the duration of your lease.
D.G. Weaver Ford Pontyclun can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact D.G. Weaver Ford Pontyclun on 01443233555 to make an appointment with our Motability specialist.
Reviews at D.G. Weaver Ford Pontyclun
- Rating 5.0Aug 21, 2024Katy in Sales was yet again outstanding! Collection was swift and very informative, giving us all the information we needed to get started with the car. Highly recommended dealership and sales advisor.Response from D.G. Weaver Ford PontyclunAug 23, 2024Thank you so much for your review Katy! It means a lot, I hope you love the new car. Don't be a stranger if you have any questions or concerns :) Thanks, Katy.
- Rating 5.0Jun 17, 2024Katy provided outstanding customer service throughout the application and ordering process. She kept us up to date and well informed contacting us as and when promised which was both helpful and encouraging. Overall an excellent experience.Response from D.G. Weaver Ford PontyclunJul 10, 2024Thank you very much for your kind words, I have passed them across to Katy, she looks forward to seeing you again when the car arrives :) Thanks, Luke.
- Rating 5.0Mar 20, 2024Only two words.
Total Professionalism.Response from D.G. Weaver Ford PontyclunMar 20, 2024Thank you very much for the review William, we are here whenever you need us. Thanks, Luke. - Rating 5.0Feb 15, 2024Very good experience. Very helpful staff.Response from D.G. Weaver Ford PontyclunMar 13, 2024Thank you for the review Heather, we are here whenever you need us :) Thanks, Luke.
- Rating 5.0Oct 23, 2023Simon explained every step of the process in detail, and made sure i understood everything
Great customer service,Response from D.G. Weaver Ford PontyclunOct 27, 2023Thank you very much for the review Jill, I have passed everything across to Simon. Thanks again, Luke. - Rating 5.0Oct 9, 2023Excellent customer service from jade from the start and letting me know what was happening with the vehicle until it was returned.
- Rating 5.0Jul 13, 2023Excellent service was kept informed through out very professional.Response from D.G. Weaver Ford PontyclunJul 13, 2023Thank you very much for the review, happy to help in anyway we can :) Thanks again, Luke.
- Rating 5.0May 23, 2023Always Excellent 5 star serviceResponse from D.G. Weaver Ford PontyclunMay 23, 2023Thanks for the review John, we look forward to your next visit :) Thanks again, Luke.
- Rating 5.0Apr 5, 2023Fantastic service came fetch my car as I’d had a opp . Really pleasedResponse from D.G. Weaver Ford PontyclunApr 17, 2023Thank you for the review Angela, I'm sorry my response has taken so long! I'm glad to hear our collect and delivery service was offered to you, we'll always do anything we can to help :) Thanks, Luke.
- Rating 5.0Mar 22, 2023Same efficient service as usual 👍🏻Response from D.G. Weaver Ford PontyclunMar 23, 2023Thank you for the 5 stars Sylvia, we try our best :) We look forward to your next visit. Thanks, Luke.
- Rating 4.0Mar 21, 2023GoodResponse from D.G. Weaver Ford PontyclunMar 22, 2023Thank you for the review Ann, I'm sorry to see we weren't quite at the 5 star mark, if there was anything we could of done better please let me know, my email address is; enquiries@dgweaver.co.uk However we look forward to your next visit either way :) Thanks, Luke.
- Rating 5.0Feb 8, 2023Great serviceResponse from D.G. Weaver Ford PontyclunFeb 9, 2023Thank you for the review Kylie, we are here whenever you need us :) Luke.
- Rating 5.0Nov 14, 2022Excellent serviceResponse from D.G. Weaver Ford PontyclunNov 14, 2022Thank you very much for the 5 stars Kirsty, we look forward to seeing you next time :)
- Rating 5.0Aug 3, 2022Fab service from weavers, arranged to collect my car and return when service completed, received emails with update and courteous call telling me that the service was completed and my car would be returned as soon as the driver was back.really pleased and highly recommended,thanks weavers.Response from D.G. Weaver Ford PontyclunAug 4, 2022Thank you very much for your kind words David, we are here whenever you need us :) Thanks, Luke.
- Rating 5.0Aug 2, 2022Good customer service. Friendly and helpful staff.Response from D.G. Weaver Ford PontyclunAug 3, 2022Thank you for the review Stephen, we look forward to seeing you next time. Thanks, Luke.
- Rating 1.0Jul 6, 2022Blatantly lie to your face .
After care service is next to NIL .
I would *NEVER* deal with DJ Weavers in Talbot Green again .
Further to my recent conversation with Luke Price ... this is to confirm that I was lied to, not just feeling lied to & that I had to contact Motobilty regarding the tyres that were put on my vehicle by yourselves , not DJ Weavers as stated asking for Premium Tyres to be fitted instead of the rubbish ones that were put on My Kuga Titanium X , and nothing was ever mentioned about collecting my vehicle whatsoever .
I was also told by Motorbilty that it was NOT for the dealership to inform customers that they had to be ordered through them & that Kwik-Fix were still and still are changing tyres for Motobility customers .Response from D.G. Weaver Ford PontyclunJul 8, 2022Good Afternoon Alison, I was very alarmed to read your review, we take great pride in the level of service we provide and wouldn't want any customer to leave feeling dissatisfied, never mind feeling lied to.
We've since contacted you to discuss your concerns which as we understand it, relate to the changing of tyres last year and that we hadn't notified you that your lease was coming to an end.
With regard to the tyres, we understand that you wished for a premium brand to be fitted and not the midrange tyres approved by Motability. When we expressed your concerns to Motability they further authorised us to fit Premium tyres to your vehicle and upon arranging for us to collect the vehicle from your home and replace the tyres for you, you notified us that you would go to Kwik-Fit instead.
You further mentioned that you were dissatisfied that you hadn't received a reminder that your Motability lease was coming to an end. It is our understanding that Motability notify their customers as the vehicle lease is nearing completion and our records show that we additionally send you an email on the 31st May. Taking your feedback on board, in future we will ensure that we're more persistent towards the end of contract and ensure that we confirm that you are in receipt of this notification.
As I have previously said, I'm always very unhappy to hear about any level of customer dissatisfaction, this occasion is no different and I do offer you my sincere apology on behalf of the service department, you've had contact with our Aftersales Director and expressed your concerns but should you wish to discuss anything else I'd always encourage you to get in touch.
Kind Regards,
Luke Price.