Motability Scheme at Bassetts Citroen Swansea

4.9
Rating 4.9
(238 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 09:00 - 17:00
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Contact information

Address
Atlantic Close
Swansea Enterprise Park
Swansea SA7 9FJ
GB
Get directions
Phone Number
Call Bassetts Citroen Swansea on 01792 310900
01792 310900
01792 310900
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 09:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Motability Scheme specialists:

  • Gary Mayberry
  • Nathan Pyart
  • Scott Dawkins
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Mike Kelly
  • David Starr
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bassetts Citroen Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Bassetts Citroen Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Bassetts Citroen Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bassetts Citroen Swansea on 01792310900 to make an appointment with our Motability specialist.

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Reviews at Bassetts Citroen Swansea

  • Rating 1.0
    A solute crap
    Response from Bassetts Citroen Swansea
    Dear Andrea M.,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and that it did not meet your expectations. At Bassetts Citroen Swansea, we strive to provide the best service possible, and it seems we have fallen short in this instance.

    We would appreciate the opportunity to learn more about your experience so we can address any issues and improve our services. Please feel free to reach out to us directly at your convenience.

    Thank you again for your feedback, and we hope to have the chance to serve you better in the future.

    Kind regards,

    Ashley White
    Bassetts Citroen Swansea Team
  • Rating 5.0
    The dealer was polite and informative
    Response from Bassetts Citroen Swansea
    Hello Eric,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our team polite and informative. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Bassetts Citroen Swansea.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The young lady was excellent and helpful and the dealership is second to none. Very pleased indeed with them.
    Response from Bassetts Citroen Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very helpful
    Response from Bassetts Citroen Swansea
    We are so happy to hear you had such a great experience. Thank you for choosing us!
  • Rating 5.0
    Staff were all friendly and the service was completed quickly while i waited
    Response from Bassetts Citroen Swansea
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful. Thank you for choosing Bassetts!
  • Rating 5.0
    Absolutely first class service, had motability car with bassets for 5 yrs now and my next mobility car will be from here,brilliant to deal with and very efficient.
    Response from Bassetts Citroen Swansea
    We are so happy to hear you had such a great experience. Thank you for choosing Bassetts! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent customer service
    Response from Bassetts Citroen Swansea
    We are so happy to hear you had such a great experience. Thank you for choosing Bassetts!
  • Rating 5.0
    Scott was brilliant explaining,everything.Myself and husband well happy.
    Response from Bassetts Citroen Swansea
    We are so happy to hear you had such a great experience. Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Brilliant service
    Response from Bassetts Citroen Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    As per usual. I cannot fault the service out of this dealership. Mike in service is most helpful and has been since I have dealt with him. I had major surgery not long ago so they changed dates for me to help me out. Very very good
    Response from Bassetts Citroen Swansea
    We are so happy to hear you had such a great experience. Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very good
    Response from Bassetts Citroen Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Gary mayberry dealt with my car! Absolutely outstanding service from him throughout the process , very kind and makes himself known that he wants to help you find the best vehicle! I am absolutely in love with my berlingo ! Thank you Gary 😊
    Response from Bassetts Citroen Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service all staff very nice
    Response from Bassetts Citroen Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very friendly staff
    Response from Bassetts Citroen Swansea
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Always helpful and friendly, the staff are very efficient also.
    Response from Bassetts Citroen Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Easy to arrange. The garage kept me informed at all times. Staff were helpful and polite
    Response from Bassetts Citroen Swansea
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Very good experience, Gary Mayberry was very helpful and good at his job
    Response from Bassetts Citroen Swansea
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Gary receives the recognition he deserves. Many thanks Bassetts Citroën Swansea.
  • Rating 5.0
    Excellent professional friendly service
    Response from Bassetts Citroen Swansea
    We are so happy to hear you had such a great experience. Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    I had a amazing experience with the dealership from the moment I walked through the doors to leaving after ordering my new vehicle- the staff are very kind and accomodating- highly recommend Citroën- Gary mayberry was very thorough and went through the application with me and made me feel at ease the whole time. So thank you!! Cannot wait to pick up my new car x
    Response from Bassetts Citroen Swansea
    Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    N/A
    Response from Bassetts Citroen Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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