Motability Scheme at Nathaniel MG Swansea

Motability Scheme at Nathaniel MG Swansea

4.8
Rating 4.8
(35 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 17:00
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Contact information

Address
Clos Llyn Cwm
Bon-y-maen
Swansea SA6 8QY
GB
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Phone Number
Call Nathaniel MG Swansea on 01792 001400
01792 001400
01792 001400
Website

Visit dealer website

Email

enquiries@nathanielcars.co.uk

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Chloe Jones
  • Matthew Powell
  • Brandon Evans
  • Luke Thomas
  • Jake Roberts
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Richard Osborne
  • Nick Jones
  • Naomi Pavett
  • Peter Bolton
  • Leanne Richards
  • Abby Miller
  • Rebecca Evans
  • Diane Slade
  • Anna Howe
We recommend calling and booking an appointment before visiting.
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Accessibility features at Nathaniel MG Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Nathaniel MG Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Nathaniel MG Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Nathaniel MG Swansea on 01792001400 to make an appointment with our Motability Scheme specialist.

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Reviews at Nathaniel MG Swansea

  • Rating 3.0
    It was a good experience but we had to wait two hours for the car to be returned wish there was an option for a replacement car so that we can leave the garage and not have to sit and wait
    Response from Nathaniel MG Swansea
    Hello Sarah,

    Thank you for taking the time to share your feedback with us. We're glad to hear that your overall experience was positive, but we apologise for the inconvenience caused by the wait time for your car's return. We do run a comprehensive fleet of courtesy cars; however, they are always in high demand and often booked many weeks in advance.

    If there's anything else we can do for you, please feel free to reach out. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Amazing very informative helpful and clear
    Response from Nathaniel MG Swansea
    Dear Nichola,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service to be amazing, informative, helpful, and clear. At Nathaniel MG Swansea, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Lewis at Nathaniels was very helpful.
    Response from Nathaniel MG Swansea
    Hello Steven,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that Lewis was able to assist you effectively. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Everyone at the showroom was so so helpful kind polite could not do enough too make your visit comfortable and enjoyable and stress free top human beings
    Response from Nathaniel MG Swansea
    Dear Michael,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at our showroom was comfortable, enjoyable, and stress-free. Our team strives to provide the best service possible, and it’s incredibly rewarding to know that we succeeded in making your visit a positive one.

    Your kind words about our staff being helpful, kind, and polite truly mean a lot to us. We are committed to ensuring that every customer feels valued and supported, and your feedback reaffirms the hard work we put into achieving this goal.

    If there is anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Nathaniel MG Swansea in the future.

    Warm regards,

    Nathaniel MG Swansea Team
  • Rating 5.0
    Excellent very friendly people
    Response from Nathaniel MG Swansea
    Hello Christine,

    Thank you for your feedback and your 5-star review. Thank you for choosing Nathaniel Cars and MG. We look forward to seeing you again soon.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Acknowledged as soon as I entered the dealership and all questions and queries were answered without fail.
    Response from Nathaniel MG Swansea
    Hello Anthony,

    Thank you so much for taking the time to leave us such a wonderful review! Providing excellent customer service is our top priority, and it's great to know that we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Nathaniel MG Swansea.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Very helpful and excellent service
    Response from Nathaniel MG Swansea
    Hello Gaynor,

    Thank you for your very helpful and excellent review - it's much appreciated!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    it’s been a very good experience. i’m really happy with the customer service and all the help that I’ve been given especially with the staff MG.
    Response from Nathaniel MG Swansea
    Hello Darren,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you have had a very good experience with the Motability Scheme at Nathaniel MG Swansea. Your feedback is incredibly valuable to us, and we are delighted to know that we have met your expectations.

    Best regards,

    Nathaniel MG Swansea Team
  • Rating 5.0
    Very friendly and helpful Jake told me everything I needed to know thank you .
    Response from Nathaniel MG Swansea
    Hello Rebecca,

    Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that Jake was able to provide you with all the information you needed and that you found our service friendly and helpful. Your feedback is greatly appreciated and will be shared with Jake and the rest of our team.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Great service. Took a little longer than expected but it happens. Comfortable waiting area with free tea & coffee
    Response from Nathaniel MG Swansea
    Hello Jayne,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our service and found our waiting area comfortable. We always strive to provide the best experience for our customers, and your feedback is invaluable to us. We appreciate your patience regarding the wait time and are glad you enjoyed the complimentary tea and coffee. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to welcoming you back to Nathaniel MG Swansea in the future!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Very helpful
    Response from Nathaniel MG Swansea
    Hello Rhys,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service very helpful. At Nathaniel MG Swansea, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Nathaniel MG Swansea Team
  • Rating 5.0
    Luke was very good got everything sorted quickly and efficiently.
    Response from Nathaniel MG Swansea
    Dear Bridgett,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Luke was able to assist you quickly and efficiently. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    It was easy straight forward
    We were looked after like queens
    Everyone was kind and polite and explained everything we needed to know
    The showroom was clean and tidy we had coffee and we were very comfortable
    Thankyou
    Response from Nathaniel MG Swansea
    Dear Lisa,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at Nathaniel MG Swansea was straightforward and enjoyable. Your kind words and 5-star rating mean a lot to us, and we will be sure to share your feedback with the entire team.

    Warm regards,

    Nathaniel MG Swansea Team
  • Rating 5.0
    Excellent service
    Response from Nathaniel MG Swansea
    Dear Bridgett,

    Thank you so much for taking the time to leave us such a wonderful review!

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Nice coffee in waiting room.
    Response from Nathaniel MG Swansea
    Hello Clive,

    Thank you so much for taking the time to leave us a review! Providing a comfortable and welcoming environment for our customers is important to us, and we're glad the coffee made your visit pleasant!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Very smoothly and the man who seen to us was very friendly and helpful
    Response from Nathaniel MG Swansea
    Hello Martin,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us went smoothly and that our team member was friendly and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Excellent service
    Response from Nathaniel MG Swansea
    Hello Joanne,

    Excellent review! Thank you for taking the time to share your experience.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Very good service Brandon was very good explained a lot about my new car would recomend
    Response from Nathaniel MG Swansea
    Hello Mark,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that Brandon was able to provide you with all the information you needed about your new car. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    What amazing patient staff
    Response from Nathaniel MG Swansea
    Hello Theresa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be amazing and patient. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea
  • Rating 5.0
    Fantastic guy picked up and returned the car super quickly and was polite and respectful
    Response from Nathaniel MG Swansea
    Hello Leighton,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our service. Our team strives to provide quick and respectful service, and it's great to know we met your expectations.

    Best regards,
    The Motability Scheme Team at Nathaniel MG Swansea

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