Motability Scheme at Gravells Kia Swansea

4.8
Rating 4.8
(275 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Atlantic Close
Swansea Enterprise Park
Swansea SA7 9FJ
GB
Get directions
Phone Number
Call Gravells Kia Swansea on 01792 560040
01792 560040
01792 560040
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Joshua Phillips
  • Robert John
  • Abigail Tyrrill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 16:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Scott Ridings
  • Charlie Richards
  • Leighanne Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Swansea on 01792560040 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Swansea

  • Rating 5.0
    Very friendly, helpful & explained everything
  • Rating 5.0
  • Rating 5.0
    Excellent service from start to finish . Very efficient and customer friendly
  • Rating 5.0
    Very help ful with lovely cup of tea
  • Rating 5.0
    Rob was superb. Showed me everything to do and setup the new car which can be daunting and frustrating but he made it so easy. Thank you. Highly recommend Rob and Kia Gravells
    Response from Gravells Kia Swansea
    Hello Joshua,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Rob was able to make your experience with setting up your new car smooth and easy. It's great to know that he provided the support you needed and made the process less daunting, which is exactly how a new car handover should be! If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new Kia!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Friendly courteous and efficient service
    Response from Gravells Kia Swansea
    Hello Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be friendly, courteous, and efficient. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Swansea.

    Best regards,

    The Team at Gravells Kia Swansea
  • Rating 5.0
    Absolutely fantastic, Joshua was very informative and knew everything about the car we were interested in. We were able to look at and inside the car and were able to order promptly. The process was so easy and quick.
    Response from Gravells Kia Swansea
    Hello Barbara,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Joshua and that he was able to provide you with all the information you needed. We truly appreciate your feedback and your kind words. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new Kia!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Staff very friendly and welcoming.
    Response from Gravells Kia Swansea
    Dear Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be friendly and welcoming. Providing excellent customer service is a top priority for us at Gravells Kia Swansea, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    I saw Abbey, and she was fantastic on both visits, give her a pay rise
    Response from Gravells Kia Swansea
    Hello James,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Abi provided you with fantastic service during both of your visits. Your kind words and high rating mean a lot to us, and we will be sure to pass along your feedback to Abi and the team.

    We are committed to providing excellent service to all our customers, and it’s always rewarding to hear when we’ve met that goal. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Best regards,

    The Team at Gravells Kia Swansea
  • Rating 5.0
    Cassie was very helpful and explained everything that I needed to know. I recommend anyone looking for a motability car to visit Gravells.
    Response from Gravells Kia Swansea
    Dear Lisa,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Cassie was able to assist you effectively and provide all the information you needed. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience at Gravells Kia Swansea. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    All staff for so professional and polite and well informed with regards to the procure of service, and time allocation. Especially Lauren
    Response from Gravells Kia Swansea
    Dear Alan,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our staff professional, polite, and well-informed. It's great to know that Lauren, in particular, made a positive impression on your experience with us. We strive to provide the best service possible, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Swansea.

    Best regards,

    The Gravells Kia Swansea Team
  • Rating 5.0
    The young lady that dealt with me and my daughter was very helpful polite and knew her job I would ask you to promote this young lady
    Response from Gravells Kia Swansea
    Dear Isobel,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you and your daughter had a positive experience with our team member. It's always our goal to provide helpful and knowledgeable service, and your feedback is a testament to the hard work and dedication of our staff. We truly appreciate your kind words and your suggestion - we will pass this on. We look forward to welcoming you back to Gravells Kia Swansea in the future!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Excellent service couldn't be more helpful
    Response from Gravells Kia Swansea
    Hi Shane,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service excellent and helpful. Providing top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your new car - we look forward to serving you again at Gravells Kia Swansea.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    We saw a lovely lady called Abbie in kia she was very helpful
    Response from Gravells Kia Swansea
    Hello Shane,

    Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that Abbie was able to assist you and provide the helpful service you were looking for. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Swansea.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    My experience was absolutely brilliant customer service was excellent…every question was answered and explained in full detail.
    Response from Gravells Kia Swansea
    Hello Morgan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us and that our team was able to provide excellent customer service. It's great to know that all your questions were answered and explained in full detail. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    Rob was great. Discussed everything in detail and can't wait to hear from him when the car is ready to collect. Highly recommend.
    Response from Gravells Kia Swansea
    Hello Joshua P.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Rob was able to assist you thoroughly and that you had a great experience with us. It's wonderful to know that you're looking forward to collecting your car - it's an exciting time! Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to handing over your car very soon!

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    The lady who saw to me was fantastic
    Couldn't have asked for better
    Response from Gravells Kia Swansea
    Hello James,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic experience with our team member. Providing excellent service is our top priority, and it's great to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Gravells Kia Swansea.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    Great service very helpful very informative .Will recommend thank you
    Response from Gravells Kia Swansea
    Dear Janet,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service helpful and informative. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    Josh was professional knowledgeable and very helpful. He made the whole process comfortable. This is my first motability car, I was quite anxious to begin with. He put me at ease very quickly.
    Response from Gravells Kia Swansea
    Hello Donna,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Josh - it's fantastic to know that he was able to make the process of getting your first Motability car comfortable and put you at ease, this is exactly how we aim to make our customers feel as it should be enjoyable! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Excellent. Staff were really helpful.
    Response from Gravells Kia Swansea
    Hello Emma,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be really helpful during your visit. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Gravells Kia Swansea.

    Best regards,
    The Team at Gravells Kia Swansea

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