Motability Scheme at Gravells Kia Swansea

4.9
Rating 4.9
(305 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Atlantic Close
Swansea Enterprise Park
Swansea SA7 9FJ
GB
Get directions
Phone Number
Call Gravells Kia Swansea on 01792 560040
01792 560040
01792 560040
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Joshua Phillips
  • Robert John
  • Abigail Tyrrill
  • Oliver Cleverly
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 16:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Scott Ridings
  • Leighanne Hurley
  • Rex Morris
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Gravells Kia Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Swansea on 01792560040 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Swansea

  • Rating 5.0
    Yeh was good.
  • Rating 5.0
    Lovley lady realy helpfull and no trouble at all
  • Rating 5.0
    I delt with Rob, and he was great he had alot of knowledge and understanding of my needs and went above and beyond to help me
  • Rating 5.0
    Excellent experience from start to finish with Josh. He was professional and efficient, he answered all my questions and was excellent taking me through the handover of the car.
    Response from Gravells Kia Swansea
    Dear Shelley,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your excellent experience with Josh. It's fantastic to know that he was able to assist you professionally and efficiently, answering all your questions and ensuring a smooth handover of your car. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing us at Gravells Kia Swansea.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Very helpful and a pleasant pick up of new car.
    Response from Gravells Kia Swansea
    Hello Neris,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the pick-up of your new car to be both helpful and pleasant. Our team at Gravells Kia Swansea is dedicated to providing the best experience possible, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Excellent customer service
    Response from Gravells Kia Swansea
    Hello Mari,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Gravells Kia Swansea. Providing top-notch service is our priority, and it's always gratifying to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Very nice
    Response from Gravells Kia Swansea
    Hello Christopher J.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had such a nice experience with us at Gravells Kia Swansea. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Always professional
    Response from Gravells Kia Swansea
    Hello Antony,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be professional. At Gravells Kia Swansea, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Abi was absolutely fantastic. I'd buy all my cars from there. I did write a big paragraph before this explaining how she was fantastic but it wouldn't load. Abi was amazing! I hope she gets commission from the sale.
    Response from Gravells Kia Swansea
    Hello Danny,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your fantastic experience with Abi. It's always our goal to provide exceptional service, and it sounds like Abi truly delivered. Your kind words and high rating mean a lot to us, and we'll be sure to pass along your compliments to her. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Couldn’t have had a better person to deal with.Very helpful and knowledgeable.
    Response from Gravells Kia Swansea
    Dear Neris,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Gravells Kia Swansea. Our team strives to provide helpful and knowledgeable service, and it's great to know we met your expectations. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Josh knew what he was talking about
    Response from Gravells Kia Swansea
    Hello Julie,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that Josh was able to assist you effectively and that his expertise made a positive impact on your experience with us. At Gravells Kia Swansea, we strive to provide knowledgeable and helpful service to all our customers, and it's wonderful to know we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    The staff there are friendly helpful and knowledgeable and I was able to wait for the car to be serviced and they cleaned the outside of the car and wax it can’t fault them
    Response from Gravells Kia Swansea
    Hello Christopher,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly, helpful, and knowledgeable. It's great to know that you were pleased with the service and the extra care we took in cleaning and waxing your car. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything more we can do for you in the future, please don't hesitate to let us know.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    she was kind, understanding, patient and she helped to make the whole process more smooth and manageable. thank you!
    Response from Gravells Kia Swansea
    Dear Ffion,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience and that our team member was able to assist you with kindness, understanding, and patience. We will pass on your kind comments! We look forward to welcoming you back soon.

    Thank you once again for your review and for choosing Gravells Kia Swansea.

    Best regards,

    The Gravells Kia Swansea Team
  • Rating 5.0
    Great handover really nice to deal with
    Response from Gravells Kia Swansea
    Hello Layton,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great handover experience and found our team so pleasant to deal with. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again, thank you for choosing Gravells!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    All I can say is that everything was very positive.

    The staff were helpful and very helpful without a sniff of the usual sales patter.

    Thoroughly would recommend the dealership to others
    Response from Gravells Kia Swansea
    Hello Matthew B.,

    Thank you so much for taking the time to share your positive experience with us at Gravells Kia Swansea. We are thrilled to hear that our team was able to assist you in a way that you found their help to be genuinely supportive. Your recommendation means a lot to us, and we are delighted to know that you would suggest our dealership to others.

    If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to welcoming you back to our dealership.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Josh was friendly, efficient and very knowledgeable.
    Within 30 minutes he had arranged a test drive and completed our application! Highly recommended!
    Response from Gravells Kia Swansea
    Dear Kate,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Josh. It's fantastic to know that he was able to assist you efficiently and knowledgeably.

    Your recommendation means a lot to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Swansea.

    Best regards,

    The Team at Gravells Kia Swansea
  • Rating 5.0
    Cassie was very helpful
    Response from Gravells Kia Swansea
    Hello Kara,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Cassie was able to assist you well in finding your new Kia! Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Cassie was extremely kind explained everything to me and even helped me choose a car. The whole process was so easy and I didn't have to do a thing as Cassie had everything to hand. Highly recommend
    Response from Gravells Kia Swansea
    Dear Janine,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Cassie and how she made the process of choosing a car so seamless for you. Our team strives to provide exceptional service, and it’s rewarding to know that she was able to assist you effectively. Your recommendation will certainly mean a lot to Cassie and the team, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    So helpful can't fault them
    Response from Gravells Kia Swansea
    Hello Christine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that we met your expectations. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Swansea.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    Excellent, friendly and reliable.
    Definitely recommend.
    Response from Gravells Kia Swansea
    Hi Liam,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service excellent, friendly, and reliable. Your recommendation means a lot to us, and we are delighted to know that we met your expectations. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing Gravells Kia Swansea for your new car!

    Best regards,
    The Gravells Kia Swansea Team

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