Motability Scheme at Gravells Kia Swansea

4.8
Rating 4.8
(262 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Atlantic Close
Swansea Enterprise Park
Swansea SA7 9FJ
GB
Get directions
Phone Number
Call Gravells Kia Swansea on 01792 560040
01792 560040
01792 560040
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Joshua Phillips
  • Robert John
  • Abigail Tyrrill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 16:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Scott Ridings
  • Charlie Richards
  • Leighanne Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Gravells Kia Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Swansea on 01792560040 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Swansea

  • Rating 5.0
    We saw a lovely lady called Abbie in kia she was very helpful
  • Rating 5.0
    My experience was absolutely brilliant customer service was excellent…every question was answered and explained in full detail.
  • Rating 5.0
    Rob was great. Discussed everything in detail and can't wait to hear from him when the car is ready to collect. Highly recommend.
  • Rating 5.0
    The lady who saw to me was fantastic
    Couldn't have asked for better
  • Rating 5.0
    Great service very helpful very informative .Will recommend thank you
  • Rating 5.0
    Josh was professional knowledgeable and very helpful. He made the whole process comfortable. This is my first motability car, I was quite anxious to begin with. He put me at ease very quickly.
    Response from Gravells Kia Swansea
    Hello Donna,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Josh - it's fantastic to know that he was able to make the process of getting your first Motability car comfortable and put you at ease, this is exactly how we aim to make our customers feel as it should be enjoyable! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Excellent. Staff were really helpful.
    Response from Gravells Kia Swansea
    Hello Emma,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be really helpful during your visit. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Gravells Kia Swansea.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    The gentleman was very informative. Left his break to assist me. Very pleased.
    Response from Gravells Kia Swansea
    Hello Sara,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Gravells Kia Swansea. It's great to know that the gentleman who assisted you was informative and went out of his way to help, even during his break. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    The lady, i believe her name is cassie was absolutely brilliant and very patient
    Response from Gravells Kia Swansea
    Hello Andrew,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that our service team provided you with brilliant and patient service during your visit. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    They were helpful
    Response from Gravells Kia Swansea
    Dear Harriet,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our team helpful during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gravells Kia Swansea.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    From start to finish Kia at Gravels Llansamlet Joshua was fantastic highly recommend going to Kia
    Response from Gravells Kia Swansea
    Hello Nicholas,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Joshua provided you with fantastic service all the way through your experience with us. Your recommendation means a lot to us, and we're delighted to know that you had such a positive experience choosing your new car with us. If you have any further queries or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Answered all my questions and queries very respectable and made the application process easy

    Tim D
    Response from Gravells Kia Swansea
    Hello Tim,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that we could make the application process easy for you at our Gravells Kia Swansea dealership. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Always 5* with kia Gravelles Swansea. Very helpful staff , quick and professional service
    Response from Gravells Kia Swansea
    Hello Peter,

    Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had a 5-star experience with us at Gravells Kia Swansea and thank you for returning to us for your service. Our team takes great pride in providing helpful, quick, and professional service, and it's fantastic to know that we've met your expectations once again. We look forward to welcoming you back in the future!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Even though I turned up at 4.45pm on a Saturday, 15 minutes before they closed, Rob was great. He was professional and friendly, didn't make me feel rushed or like he just wanted to finish work and go home. I went in just intending to have a look at the vehicle options, and hadn't actually planned on choosing or ordering a car that day, but the Kia Sportage fulfilled all my criteria, and Rob made the whole application process seamless. Excellent customer service and a credit to the company.
    Response from Gravells Kia Swansea
    Dear Amaryllis,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Rob was able to assist you in such a professional and friendly manner, even towards the end of the day. It's wonderful to know that the Kia Sportage met all your criteria and it is always worth popping in to see how we can help!

    We strive to provide excellent customer service, and your feedback is a great testament to the hard work and dedication of our team. Rob will be delighted to hear your kind words.

    Thank you once again for your review and for choosing us at Gravells Kia Swansea. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Casey was brilliant, very helpful and brilliant with the children
    Response from Gravells Kia Swansea
    Dear Melissa,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Cassie provided you with excellent service and was able to assist you and was great with the children, it is always a pleasure to have full families at our showroom! At Gravells Kia Swansea, we strive to ensure that every customer has a positive experience, and it’s fantastic to know that Cassie made your visit memorable.

    If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    Abigail was absolutely lovely to deal with when helping me get my Motability car. She was friendly, patient, and made the whole process smooth and stress-free. Nothing was too much trouble, and she went above and beyond to make sure everything was explained clearly. I’m so grateful for her support – thank you, Abigail!
    Response from Gravells Kia Swansea
    Hi Lucy!

    Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Abigail was able to assist you in such a friendly and patient manner. It's great to know that she made the process of getting your Motability car smooth and stress-free - we are proud to have team members like Abigail who go above and beyond to ensure our customers feel supported and informed! We hope you love your new car, if you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Very helpful easy to talk to her .
  • Rating 5.0
    Polite friendly staff very prompt service and pleasant atmosphere
    Response from Gravells Kia Swansea
    Hello Martin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff polite and friendly, and that you enjoyed the prompt service and pleasant atmosphere at Gravells Kia Swansea. It’s great to know that we are meeting expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Outstanding from the day I ordered to the day I picked the car up!
    One small defect on car that I’m waiting on a call from Kia to rectify but otherwise can’t praise them enough
    Response from Gravells Kia Swansea
    Hi Laura,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your journey from ordering to picking up your car was outstanding. Your kind words and high rating mean a lot to our team at Gravells Kia Swansea.

    We're sorry for the small defect you've encountered and appreciate your patience as you work with Kia to resolve it. Please do not hesitate to reach out to us if we can assist with this in any way.

    We look forward to seeing you again and hope you enjoy your new car!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Very friendly, helpful and polite
    Response from Gravells Kia Swansea
    Dear Pamela,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be friendly, helpful, and polite. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Gravells Kia Swansea Team

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