Motability Scheme at Gravells Kia Swansea

4.8
Rating 4.8
(236 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Contact information

Address
Atlantic Close
Swansea Enterprise Park
Swansea SA7 9FJ
GB
Get directions
Phone Number
Call Gravells Kia Swansea on 01792 560040
01792 560040
01792 560040
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:00

Motability Scheme specialists:

  • Joshua Phillips
  • Robert John
  • Bradley Vickers
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 16:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Scott Ridings
  • Charlie Richards
  • Leighanne Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gravells Kia Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Gravells Kia Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Gravells Kia Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Gravells Kia Swansea on 01792560040 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Gravells Kia Swansea

  • Rating 5.0
    Excellent dealer goes above and beyond to help customers
  • Rating 5.0
    The guy we spoke to was really helpful. He explained the scheme to us really well and made sure that we chose the right car for us.
  • Rating 5.0
    Salesman was very informative
    Response from Gravells Kia Swansea
    Hello Samuel W.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our salesman to be very informative. Providing excellent service and ensuring our customers have all the information they need is a top priority for us at Gravells Kia Swansea. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Excellent as made the process quick and simple
    Response from Gravells Kia Swansea
    Hello Steven R.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found the process quick and simple. If you have any further questions about your application in the meantime please don't hesitate to reach out.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Outstanding
    Response from Gravells Kia Swansea
    Hello Helen P.,

    Thank you so much for your outstanding review and the perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Gravells Kia Swansea. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Great service all round all staff great and coffee good too they even washed my car for me
    Response from Gravells Kia Swansea
    Hello Carol,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Gravells Kia Swansea. It's fantastic to know that our team provided you with excellent service and that you enjoyed the coffee. We're also glad we could give your car a wash as part of your visit. Your feedback means a lot to us, and we look forward to welcoming you back in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Absolutely amazing member of Kia dealt with me. Rob was amazing from start to finish so easy to ask the questions about everything as rob would answer to high standard and reassured me with everything.
    Couldn’t recommend Kia Swansea enough to my friends and family!
    Response from Gravells Kia Swansea
    Dear Laura K.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Rob at Gravells Kia Swansea. It’s fantastic to know that he was able to assist you with all your questions and provide the reassurance you needed as this is something so important to us as a company! If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 4.0
    Helpful & polite
    Response from Gravells Kia Swansea
    Hello Treshia,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team helpful and polite during your visit. Your feedback is incredibly valuable to us as we strive to provide the best possible service to all our customers.

    If there's anything more we can do to enhance your experience or if you have any additional feedback, please feel free to reach out. We look forward to welcoming you back to Gravells Kia Swansea in the future.

    Best regards,
    Gravells Kia Swansea Team
  • Rating 5.0
    Rob was great and helpful.
    Response from Gravells Kia Swansea
    Hello Jordan W.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that Rob was able to assist you and provide the help you needed. We will ensure your kind comments are passed on to him. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    They were attentive to me and I felt as if nothing was to much for them
    Response from Gravells Kia Swansea
    Dear Rhiannon J.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you felt well looked after during your visit - nothing really is too much and it was a pleasure to be able to provide you with great service during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Team at Gravells Kia Swansea
  • Rating 5.0
    Very, very helpful, kind and considerate. Especially Brad the salesman.
    Response from Gravells Kia Swansea
    Hi Sarah,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our team, especially Brad, to be helpful, kind, and considerate. We will ensure your kind comments are passed on to him as he will surely be pleased. We hope to see you again soon!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Everything was sorted can't fault them
    Response from Gravells Kia Swansea
    Hello Michael D.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that everything was sorted to your satisfaction and that you couldn't fault our service. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. Thank you very much for choosing Gravells for your new Kia!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Very friendly, very helpful
    Response from Gravells Kia Swansea
    Hello Evie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Gravells Kia Swansea to be both friendly and helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us. Thank you again for choosing Gravells Kia Swansea for your new car, we hope you enjoy every mile in it!

    Best regards,
    The Gravells Kia Swansea Team
  • Rating 5.0
    Always helpful never any problem thanks
    Response from Gravells Kia Swansea
    Dear Pamela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you find our service helpful and that you've had a positive experience with us at Gravells Kia Swansea. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Gravells Kia Swansea Team
  • Rating 5.0
    Great service as usual polite and helpful and was very quick with the whole process
    Response from Gravells Kia Swansea
    Hi Stephen, thank you very much for this lovely review of Gravells Kia Swansea - we are so pleased to hear you received such good service from our team, we will pass your kind comments on. We look forward to welcoming you back very soon. Thank you very much!
  • Rating 5.0
    Great experience really helpful staff answered all my questions highly recommended
    Response from Gravells Kia Swansea
    Hi Brian, Thank you for taking the time to leave us a lovely review of your experience with us at Gravells Kia Swansea! We are very pleased to hear you were happy with the service you received from our friendly staff. Thank you for visiting we look forward to welcoming you back again in future.
  • Rating 5.0
    First class .it's first time on scheme, the young lady was brilliant
    Response from Gravells Kia Swansea
    Hi James! We're so pleased that you had such a good experience with us being it is your first time on the scheme, it was our pleasure to assist you through the process! Thank you for taking the time to leave us a 5 star review, we hope you love your new Kia!
  • Rating 5.0
    Rob was brilliant and had the car exactly on the day he said I would , I would highly recommend him
    Response from Gravells Kia Swansea
    Hi Sophie, Thank you for taking the time to leave us a lovely review of your handover experience with us at Gravells Kia Swansea! We are very pleased to hear you were happy with the service you received from Rob, we will ensure your kind comments are passed on. Thank you for choosing Gravells for your new car, we look forward to welcoming you back again in future.
  • Rating 5.0
    Excellent service.
    Response from Gravells Kia Swansea
    Hi Paul! Thank you for leaving us a 5 star review of your experience with us at Gravells Kia Swansea. We are so pleased you felt you received an excellent level of service - we hope you love your new car! We are always on hand to assist with anything else you may need. Thank you again!
  • Rating 5.0
    Everything was explained to me. Very kind, and a great customer service.
    Response from Gravells Kia Swansea
    Thank you for the 5 stars and for coming to Gravells! We're delighted that everything went well on your handover! We hope to see you again when it comes to servicing time. Many thanks.

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