Motability Scheme at Renault Retail Group Renault Swansea

4.8
Rating 4.8
(366 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Fendrod Way
Swansea Enterprise Park
Swansea SA7 9DG
GB
Phone Number
Call Renault Retail Group Renault Swansea on 01792 495000
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Christopher Marland
  • Mihail Tanaselea
  • Ricardo Fontinha
  • Dominic Gardener
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Nicola Hughes
  • Simon Fennell
  • Benjamin Jones
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Swansea on 01792495000 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Swansea

  • Rating 5.0
    Great customer service, very friendly and easy to talk to staff
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind words! We’re delighted to hear you enjoyed the great customer service and found our staff friendly and approachable. If there’s anything else we can assist with, don’t hesitate to reach out. Best wishes, Adam
  • Rating 5.0
    Excellent customer service, very pleased.
    Tha k you
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind words! We're thrilled to hear that you were pleased with our customer service. If there's anything else we can do to assist, don't hesitate to reach out. Best wishes, Adam
  • Rating 5.0
    Everything was great from start to finish, Ben was extremely helpful, friendly and kept us updated at every step - I would highly recommend both Renault and Ben!
    Response from Renault Retail Group Renault Swansea
    Thank you for your wonderful feedback! We're thrilled to hear that Ben provided such helpful and friendly service, keeping you updated throughout. We truly appreciate your recommendation of both Renault and Ben. If there's anything else we can do to assist, don't hesitate to reach out. Best wishes, Adam
  • Rating 5.0
    Effortless handover, lovely and helpful.
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind review! We're thrilled to hear that your handover was effortless and that our team was both helpful and friendly. We always aim to make the experience as smooth as possible, and we're so glad you had a positive one. We look forward to assisting you again in the future! Best Wishes, Adam.
  • Rating 5.0
    Ben give us a great handover showed us how to set up and also advised any thing w need just contact him
    Response from Renault Retail Group Renault Swansea
    Thank you for your five-star review. We’re thrilled to hear that Ben provided you with a great handover and made sure you were fully set up with all the information you needed. It's great to know he’s available for any future questions or assistance. We truly appreciate your feedback and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Very professional experience from start to finish,from the receptionist to the salesman.
    Response from Renault Retail Group Renault Swansea
    Thank you for your excellent review. We're delighted to hear that you had a professional experience from start to finish, with great service from both our receptionist and salesman. We look forward to seeing you again in the future! Best Wishes, Adam.
  • Rating 3.0
    Not shown car controls properly no aftercare so far
    D
    Thank you Adam still no contact from dealership as yet but most probably they are flat out so give them a bit more time
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback. We’re sorry to hear that the car controls were not explained thoroughly and that you’ve had concerns with aftercare. Please feel free to contact us directly via e-mail to reviews@renaultretail.co.uk so we can address these issues and ensure you receive the support you need. Best Wishes, Adam
  • Rating 5.0
    Excellent service from Dominic. He went above and beyond 🥰
    Response from Renault Retail Group Renault Swansea
    Thank you for your fantastic feedback! We're delighted to hear that Dominic went above and beyond to provide excellent service. Best Wishes, Adam
  • Rating 5.0
    Exceptional ...I was lucky to be dealt with by Dominic who thank God had patience of a saint with me....went above and beyond. A credit to Renault...highly recommend him xxxxx
    Response from Renault Retail Group Renault Swansea
    Thank you for your wonderful feedback! We're so pleased to hear that Dominic provided exceptional service and was patient and supportive throughout. Best Wishes, Adam
  • Rating 5.0
    All staff from carys and rachael at desk to finish were excellent as always
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind words! We're thrilled to hear that the entire team at Swansea provided excellent service as always. Best Wishes, Adam
  • Rating 5.0
    Would highly recommend Ben at Swansea Renault as he dealt with everything we asked for and explained every detail from order to colllection
    Response from Renault Retail Group Renault Swansea
    Thank you for sharing your experience! We're glad to hear that Ben at Renault Swansea provided excellent service and took the time to explain everything from order to collection. Your recommendation means a lot! Best Wishes, Adam.
  • Rating 5.0
    Excellent service, picked up my car and dropped my car back to me. Would highly recommend ✨️✨️✨️✨️✨️
    Response from Renault Retail Group Renault Swansea
    Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our service, especially with the convenience of having your car picked up and dropped back to you. Best Wishes, Adam.
  • Rating 5.0
    Thank you for all yout help Dominic was a pleasure and very helpful would gladly come again the car is amazing thank you
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind words! We're so glad to hear that Dominic provided you with helpful and pleasant service. We're thrilled you're enjoying your car, and we look forward to welcoming you again in the future. Best Wishes, Adam.
  • Rating 5.0
    Excellent service from Chris our salesman. Very polite and helpful with all aspects of the car and after care.
    Response from Renault Retail Group Renault Swansea
    Thank you for your wonderful feedback! We're so glad Chris provided excellent service, offering helpful advice on all aspects of the car and aftercare. We truly appreciate your kind words. Best Wishes, Adam.
  • Rating 5.0
    Very professional and helpful. My vehicle was only with them a couple of ours. I was offered a courtesy car but I declined as I had arranged transport for the day.
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're delighted to hear you found our team professional and helpful. Best Wishes, Adam.
  • Rating 5.0
    Fantastic service quick and very helpful
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback. We're thrilled to hear that you had fantastic, quick, and helpful service. Best Wishes, Adam.
  • Rating 5.0
    Efficient friendly vehicle handover, no complaints.
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're glad to hear that your vehicle handover was efficient and friendly. We appreciate your kind words! Best Wishes, Adam.
  • Rating 5.0
    Ricardo was a gentleman who talked us through the entire process and made sure we understood everything clearly.
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind feedback! We're thrilled to hear that Ricardo provided such clear and helpful guidance throughout the process. We truly appreciate your words! Best Wishes, Adam.
  • Rating 5.0
    I waited got the car and the customer area was clean and tidy and the customer service I received from all the staff I interacted with was excellent.
    Response from Renault Retail Group Renault Swansea
    Thank you for your five-star feedback! We’re so glad to hear that you had a positive experience, with a clean and tidy customer area and excellent service from our team. We truly appreciate your kind words! Best Wishes, Adam.
  • Rating 5.0
    A breeze from start to finish
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're thrilled to hear that your experience was smooth and effortless from start to finish. Looking forward to seeing you again in the future! Best Wishes, Adam.

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