Motability Scheme at Renault Retail Group Renault Swansea

4.8
Rating 4.8
(353 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Fendrod Way
Swansea Enterprise Park
Swansea SA7 9DG
GB
Phone Number
Call Renault Retail Group Renault Swansea on 01792 495000
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Christopher Marland
  • Mihail Tanaselea
  • Ricardo Fontinha
  • Dominic Gardener
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Nicola Hughes
  • Simon Fennell
  • Benjamin Jones
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Swansea on 01792495000 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Swansea

  • Rating 5.0
    Excellent service from Chris our salesman. Very polite and helpful with all aspects of the car and after care.
  • Rating 5.0
    Very professional and helpful. My vehicle was only with them a couple of ours. I was offered a courtesy car but I declined as I had arranged transport for the day.
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're delighted to hear you found our team professional and helpful. Best Wishes, Adam.
  • Rating 5.0
    Fantastic service quick and very helpful
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback. We're thrilled to hear that you had fantastic, quick, and helpful service. Best Wishes, Adam.
  • Rating 5.0
    Efficient friendly vehicle handover, no complaints.
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're glad to hear that your vehicle handover was efficient and friendly. We appreciate your kind words! Best Wishes, Adam.
  • Rating 5.0
    Ricardo was a gentleman who talked us through the entire process and made sure we understood everything clearly.
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind feedback! We're thrilled to hear that Ricardo provided such clear and helpful guidance throughout the process. We truly appreciate your words! Best Wishes, Adam.
  • Rating 5.0
    I waited got the car and the customer area was clean and tidy and the customer service I received from all the staff I interacted with was excellent.
    Response from Renault Retail Group Renault Swansea
    Thank you for your five-star feedback! We’re so glad to hear that you had a positive experience, with a clean and tidy customer area and excellent service from our team. We truly appreciate your kind words! Best Wishes, Adam.
  • Rating 5.0
    A breeze from start to finish
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're thrilled to hear that your experience was smooth and effortless from start to finish. Looking forward to seeing you again in the future! Best Wishes, Adam.
  • Rating 5.0
    From ordering the car in august to the handover everything went just perfect.Dominic Gardener explained everything and was very thorough.
    Response from Renault Retail Group Renault Swansea
    Hello Keith, thank you for your five-star review! We're so glad to hear that everything went perfectly from start to finish and that Dominic provided such thorough assistance. We appreciate your feedback and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Car was arranged to be collected and returned without any difficulty. Vehicle was returned having been washed and the collection agent was very courteous and obliging. First class service.
    Response from Renault Retail Group Renault Swansea
    Hello William, thank you for your fantastic feedback. We're thrilled to hear the collection and return process went smoothly, and that our colleague provided courteous service. We appreciate your support! Best Wishes, Adam.
  • Rating 5.0
    Excellent service quick and efficient
    Response from Renault Retail Group Renault Swansea
    Hello Margaret, thank you for your feedback! We're delighted to hear that you experienced quick and efficient service. Best Wishes, Adam.
  • Rating 5.0
    Always friendly and helpful service from all the staff each and every time we've been to the Garage. Highly recommended.
    Response from Renault Retail Group Renault Swansea
    Hello Cynthia, thank you for your kind words! We're so happy to hear that our team has consistently provided friendly and helpful service. We appreciate your recommendation! Best Wishes, Adam.
  • Rating 5.0
    Excellent polite service and very helpful took into account my mobility issues all in all very comfortable experiance
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind feedback! We're so pleased to hear that our team provided polite, helpful service and took your mobility needs into consideration. We're glad you had a comfortable experience. Best Wishes, Adam.
  • Rating 5.0
    Quick and easy, with pleasant helpful staff. Could not fault the service.
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're glad to hear that the service was quick, easy, and provided by pleasant, helpful staff. We appreciate your kind words! Best Wishes, Adam.
  • Rating 5.0
    A great experience
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're so glad to hear you had a great experience. Best Wishes, Adam.
  • Rating 5.0
    Fantastic service as usual
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're so glad to hear that you received fantastic service once again. Best Wishes, Adam.
  • Rating 3.0
    Should Have Been Given A Courtesy Car , Was Told On Morning Not Available
    Response from Renault Retail Group Renault Swansea
    Hello Patricia, thank you for your feedback. We're sorry to hear about the issues regarding the courtesy car not being available. Your experience is important to us, and we will ensure to pass your feedback onto the management team for review. If you have any further concerns, please feel free to reach out. Best wishes, Adam.
  • Rating 5.0
    Have used Renault for years and they have always given excellent service
    Response from Renault Retail Group Renault Swansea
    Hello Susan, thank you for your loyalty and positive feedback. We're thrilled to hear that you've consistently received excellent service from us over the years. Best wishes, Adam.
  • Rating 5.0
    Great experience from start to finish.
    Response from Renault Retail Group Renault Swansea
    Hello Mathew, thank you for your feedback. We're delighted to hear that you had a great experience from start to finish. Best Wishes, Adam.
  • Rating 5.0
    Excellent thank you Mr D John
    Response from Renault Retail Group Renault Swansea
    Hello, thank you for your feedback. We're delighted to hear that you had an excellent experience. We appreciate your kind words and look forward to seeing you again in the future! Best Wishes, Adam.
  • Rating 5.0
    Everything explained to us so it was nice and easy to understand
    Response from Renault Retail Group Renault Swansea
    Hello Paul, thank you for your feedback! We're glad to hear everything was explained clearly and made the process easy for you. We appreciate your support and look forward to seeing you again! Best Wishes, Adam.

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