Motability Scheme at Renault Retail Group Renault Swansea

4.8
Rating 4.8
(485 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Fendrod Way
Swansea Enterprise Park
Swansea SA7 9DG
GB
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Phone Number
Call Renault Retail Group Renault Swansea on 01792 495000
01792 495000
01792 495000
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Rhydian Williams
  • Mihail Tanaselea
  • Ricardo Fontinha
  • Dominic Gardener
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Nicola Hughes
  • Simon Fennell
  • Daniel Jones
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Renault Retail Group Renault Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Swansea on 01792495000 to make an appointment with our Motability specialist.

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Reviews at Renault Retail Group Renault Swansea

  • Rating 1.0
    Please return the car to mobility
  • Rating 5.0
    Ricardo was absolutely amazing help from start to finish. Thank you again. Sara
    Response from Renault Retail Group Renault Swansea
    Hello Sara-Jayne, thank you for sharing your experience with Ricardo. We are pleased to hear he provided amazing support from start to finish. Your kind words are greatly appreciated. Best Wishes, Adam
  • Rating 5.0
    Brilliant service and salesman was exceptional
    Response from Renault Retail Group Renault Swansea
    Hello Jacqueline, thank you for your feedback. We are pleased to hear you received brilliant service and that the salesman was exceptional. Your comments are greatly appreciated. Best Wishes, Adam
  • Rating 5.0
    Everything went very smoothly ricardo run through everything on the car and was very helpful throughout the whole process
    Response from Renault Retail Group Renault Swansea
    Hello Robert, thank you for sharing your experience. We are pleased to hear Ricardo at Swansea provided helpful guidance and made the entire process smooth. Your feedback is greatly appreciated.

    Best Wishes,

    Adam
  • Rating 5.0
    Amazing all round
    Response from Renault Retail Group Renault Swansea
    Hello Sara-jayne B, thank you for your feedback. We are pleased to hear you had an amazing experience all around at our Swansea dealership. Best Wishes, Adam
  • Rating 5.0
    Always a pleasant visit, all staff are personable and helpful, prompt and courteous.
    Response from Renault Retail Group Renault Swansea
    Hello Gareth, thank you for your feedback. We are pleased to hear your visits are always pleasant and that our staff are personable, helpful, and courteous. Best Wishes, Adam
  • Rating 1.0
    When we arrived she wasn’t very helpful and said there was no curtesy car ( which I had asked for when booking appointment) so we weren’t happy ! She was better towards us as we left I felt she just wanted good feedback!
    Response from Renault Retail Group Renault Swansea
    Hello Anna, thank you for taking the time to rate and share your feedback. We're sorry to hear about the customer service and courtesy car issues you experienced during your visit to our Swansea dealership. We'd like to investigate and look to improve your experience with us. Please reach out directly via e-mail with your contact details to reviews@renault.co.uk and we'll have a member of the team get in touch with you. Best wishes, Adam.
  • Rating 5.0
    Good
    Response from Renault Retail Group Renault Swansea
    Hello Libby, thank you for recognising the five-star service at Renault Swansea. We’re glad your experience was positive. Best Wishes, Adam
  • Rating 5.0
    Very helpful,friendly and professional.Stress free experience.
    Response from Renault Retail Group Renault Swansea
    Hello Gwyneth, thank you for recognising our helpful, friendly, and professional service at Swansea. We’re glad your experience was stress-free and positive. Your feedback is greatly appreciated. Best Wishes, Adam
  • Rating 5.0
    Fantastic service from start to finish. Ordering the new car was so simple and straight forward. Ricardo explained everything in detail and handover in new car was best yet. Fantastic customer service from ricardo all the way through the process.
    Response from Renault Retail Group Renault Swansea
    Hello Angela, thank you for sharing your fantastic experience and for recognising Ricardo’s detailed and helpful support throughout your car purchase. We’re glad the ordering and handover process was smooth and enjoyable. Your feedback is greatly appreciated. Best Wishes, Adam
  • Rating 5.0
    Friendly and polite service. I was kept well informed throughout.
    Response from Renault Retail Group Renault Swansea
    Hello Gareth, thank you for recognising our friendly and polite service. We’re glad you felt well informed throughout your experience. Your feedback is greatly appreciated. Best Wishes, Adam
  • Rating 5.0
    Very nice and extremely helpful Dominic is a credit to the company
    Response from Renault Retail Group Renault Swansea
    Hello Adam, thank you for sharing your experience and we’re glad Dominic provided such helpful and supportive service. It’s great to hear he’s a credit to the company. We appreciate your feedback. Best Wishes, Adam
  • Rating 5.0
    Great communication and help from Ricardo. Thank you.
    Response from Renault Retail Group Renault Swansea
    Hello Estelle, thank you for sharing your experience and we’re glad Ricardo provided clear communication and helpful support. We appreciate your feedback. Best Wishes, Adam
  • Rating 5.0
    Ricardo was absolutely amazing!!! Would recommend him! He’s so thorough made everything easy. And he’s fast. Such a nice person 😁😁
    Response from Renault Retail Group Renault Swansea
    Hello Caleb, thank you for sharing your experience and we’re glad Ricardo made the process easy, thorough, and efficient for you. It’s great to hear his support and approach left such a positive impression. We appreciate your recommendation. Best Wishes, Adam
  • Rating 5.0
    I wasn't there but car seems good.
    Response from Renault Retail Group Renault Swansea
    Hello Raymond, thank you for your feedback and we’re glad to hear the car is meeting your expectations. We appreciate you sharing your experience. Best Wishes, Adam
  • Rating 5.0
    The guy who sold me the car was very helpful, and great customer service
    Response from Renault Retail Group Renault Swansea
    Hello Carlos, thank you for sharing your experience. We’re pleased to hear that our team provided helpful support and great customer service during your car purchase. We appreciate your feedback. Best Wishes, Adam
  • Rating 5.0
    Very good customer experience arranged collection from my home address delivered back after service completed the same day!

    Without the collection and delivery option i would not hsve been able to complete the service!
    Response from Renault Retail Group Renault Swansea
    Hello Leanne, thank you for sharing your experience. We’re delighted to hear that the collection and delivery service made your visit convenient and allowed your service to be completed smoothly. We appreciate your feedback. Best Wishes, Adam
  • Rating 5.0
    They was very helpful from the start helping me through the process
    Response from Renault Retail Group Renault Swansea
    Hello Alexander, thank you for sharing your experience. We’re pleased to hear that our team provided helpful support from the start and guided you through the process. We appreciate your feedback. Best Wishes, Adam
  • Rating 5.0
    Edwardio who I delt with in the Swansea Renault showroom was so polite and helpful I would recommend him to everyone
    Response from Renault Retail Group Renault Swansea
    Hello Avril, thank you for sharing your experience and for highlighting Edwardio’s polite and helpful support at Renault Swansea. We’re pleased to hear you would recommend him to others. Your feedback is appreciated and we are here whenever you need us. Best Wishes, Adam
  • Rating 5.0
    Has always very polite staff and car came back clean .
    Response from Renault Retail Group Renault Swansea
    Hello Amanda, thank you for sharing your feedback. We’re pleased to hear our staff were polite and that your car was returned clean. Your comments are appreciated and we are here whenever you need us. Best Wishes, Adam

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