Motability Scheme at Renault Retail Group Renault Swansea

4.8
Rating 4.8
(375 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Fendrod Way
Swansea Enterprise Park
Swansea SA7 9DG
GB
Phone Number
Call Renault Retail Group Renault Swansea on 01792 495000
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Christopher Marland
  • Mihail Tanaselea
  • Ricardo Fontinha
  • Dominic Gardener
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Nicola Hughes
  • Simon Fennell
  • Benjamin Jones
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Swansea on 01792495000 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Swansea

  • Rating 5.0
    Ricardo the sales executive was superb. Very polite and professional and communicated well with us on the delivery and made the who process really easy
    He is an asset to Renault
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind words! We're so glad to hear that Ricardo provided you with exceptional service and made your experience easy and enjoyable. We'll be sure to pass on your feedback to him! Best Wishes, Adam
  • Rating 5.0
    Good service and fast
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We're glad to hear that you experienced good and fast service at our Swansea dealership. Best Wishes, Adam.
  • Rating 5.0
    So very helpful and very kind and seen to straight away
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind words! We're so glad to hear that you felt well taken care of and that our team was helpful and kind. We appreciate your support and look forward to assisting you again in the future. Best Wishes, Adam.
  • Rating 5.0
    Knowledgeable and experienced staff, very helpful and went out of their way to make the experience very pleasant and smooth.
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind feedback! We're thrilled to hear that our knowledgeable and experienced staff were able to make your experience pleasant and smooth. We appreciate your support and look forward to assisting you again in the future. Best Wishes, Adam.
  • Rating 5.0
    A very good overall experience.
    Friendly staff
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback. We’re thrilled to hear you had a great overall experience with our friendly team at Swansea. We appreciate your kind words and look forward to seeing you again. Best Wishes, Adam.
  • Rating 1.0
    Very good, professional but at the same time friendly ,and made me feel ,special.
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind feedback! We’re so pleased to hear that you had a professional yet friendly experience, and that you felt truly valued. Your satisfaction is our top priority, and we appreciate you sharing your thoughts. Best Wishes, Adam.
  • Rating 5.0
    Fantastic
    Response from Renault Retail Group Renault Swansea
    Thank you! We're so glad to hear that you had a fantastic experience. We appreciate your feedback and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Good experience
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback! We’re glad to hear you had a good experience with us. If there's anything more we can do, don't hesitate to reach out. Best Wishes, Adam.
  • Rating 5.0
    Ricardo was absolutely amazing very pleasant and polite . Showed me everything that needed to be done and more..he always kept me updated with the car also .... I can't thank him enough for sorting my first car out .. I'm in love with the car.. you have a very good person working foe renault amazing .. thank you very much ricardo
    Response from Renault Retail Group Renault Swansea
    Thank you for your fantastic feedback! We’re so happy to hear that Ricardo provided such exceptional service, keeping you informed and going above and beyond to ensure your first car experience was perfect. We’ll be sure to pass along your kind words to him. Enjoy your new car, and thank you for choosing Renault! Best wishes, Adam.
  • Rating 5.0
    Great customer service, very friendly and easy to talk to staff
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind words! We’re delighted to hear you enjoyed the great customer service and found our staff friendly and approachable. If there’s anything else we can assist with, don’t hesitate to reach out. Best wishes, Adam
  • Rating 5.0
    Excellent customer service, very pleased.
    Tha k you
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind words! We're thrilled to hear that you were pleased with our customer service. If there's anything else we can do to assist, don't hesitate to reach out. Best wishes, Adam
  • Rating 5.0
    Everything was great from start to finish, Ben was extremely helpful, friendly and kept us updated at every step - I would highly recommend both Renault and Ben!
    Response from Renault Retail Group Renault Swansea
    Thank you for your wonderful feedback! We're thrilled to hear that Ben provided such helpful and friendly service, keeping you updated throughout. We truly appreciate your recommendation of both Renault and Ben. If there's anything else we can do to assist, don't hesitate to reach out. Best wishes, Adam
  • Rating 5.0
    Effortless handover, lovely and helpful.
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind review! We're thrilled to hear that your handover was effortless and that our team was both helpful and friendly. We always aim to make the experience as smooth as possible, and we're so glad you had a positive one. We look forward to assisting you again in the future! Best Wishes, Adam.
  • Rating 5.0
    Ben give us a great handover showed us how to set up and also advised any thing w need just contact him
    Response from Renault Retail Group Renault Swansea
    Thank you for your five-star review. We’re thrilled to hear that Ben provided you with a great handover and made sure you were fully set up with all the information you needed. It's great to know he’s available for any future questions or assistance. We truly appreciate your feedback and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Very professional experience from start to finish,from the receptionist to the salesman.
    Response from Renault Retail Group Renault Swansea
    Thank you for your excellent review. We're delighted to hear that you had a professional experience from start to finish, with great service from both our receptionist and salesman. We look forward to seeing you again in the future! Best Wishes, Adam.
  • Rating 3.0
    Not shown car controls properly no aftercare so far
    D
    Thank you Adam still no contact from dealership as yet but most probably they are flat out so give them a bit more time
    Response from Renault Retail Group Renault Swansea
    Thank you for your feedback. We’re sorry to hear that the car controls were not explained thoroughly and that you’ve had concerns with aftercare. Please feel free to contact us directly via e-mail to reviews@renaultretail.co.uk so we can address these issues and ensure you receive the support you need. Best Wishes, Adam
  • Rating 5.0
    Excellent service from Dominic. He went above and beyond 🥰
    Response from Renault Retail Group Renault Swansea
    Thank you for your fantastic feedback! We're delighted to hear that Dominic went above and beyond to provide excellent service. Best Wishes, Adam
  • Rating 5.0
    Exceptional ...I was lucky to be dealt with by Dominic who thank God had patience of a saint with me....went above and beyond. A credit to Renault...highly recommend him xxxxx
    Response from Renault Retail Group Renault Swansea
    Thank you for your wonderful feedback! We're so pleased to hear that Dominic provided exceptional service and was patient and supportive throughout. Best Wishes, Adam
  • Rating 5.0
    All staff from carys and rachael at desk to finish were excellent as always
    Response from Renault Retail Group Renault Swansea
    Thank you for your kind words! We're thrilled to hear that the entire team at Swansea provided excellent service as always. Best Wishes, Adam
  • Rating 5.0
    Would highly recommend Ben at Swansea Renault as he dealt with everything we asked for and explained every detail from order to colllection
    Response from Renault Retail Group Renault Swansea
    Thank you for sharing your experience! We're glad to hear that Ben at Renault Swansea provided excellent service and took the time to explain everything from order to collection. Your recommendation means a lot! Best Wishes, Adam.

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