Motability Scheme at RRG Dacia Swansea

4.5
Rating 4.5
(17 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Fendrod Way
Enterprise Park
Swansea SA7 9DG
GB
Phone Number
Call RRG Dacia Swansea on 01792 900378
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Christopher Marland
  • Craig Randall
  • Mihail Tanaselea
  • Ricardo Fontinha
  • Luke Thomas
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Nicola Hughes
  • Simon Fennell
  • Benjamin Jones
We recommend calling and booking an appointment before visiting.
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Accessibility features at RRG Dacia Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to RRG Dacia Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

RRG Dacia Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact RRG Dacia Swansea on 01792900378 to make an appointment with our Motability specialist.

Reviews at RRG Dacia Swansea

  • Rating 5.0
    Ben was helpful polite and friendly helpful told me all I needed to know and more
    Response from RRG Dacia Swansea
    Hello Yvonne, we're delighted to hear that Ben provided you with such helpful, polite, and friendly service at our Swansea dealership! It's wonderful to know that he went above and beyond to ensure you had all the information you needed. We'll be sure to pass along your kind words to Ben. Thank you for choosing us, and we hope to see you again in the future! Kind regards, Adam.
  • Rating 5.0
    Ricardo was so helpful and was able to answer all of our questions being first time mobility car users
    Response from RRG Dacia Swansea
    Hello Theresa, we're glad to hear that Ricardo at our Swansea dealership was helpful and able to answer all of your questions, especially as first-time mobility car users. If you have any more questions or if there's anything else we can assist you with, please feel free to let us know. Enjoy your new car! Kind regards, Adam.
  • Rating 4.0
    Very helpful Richard was great only down fall was he wasn't there for handover but gentle tht done it was great
    Response from RRG Dacia Swansea
    Hi Mandy, we're glad to hear that Richard was very helpful during your experience at our Swansea dealership! While it's unfortunate that he wasn't there for the handover, it's good to know that the person who conducted it did a great job. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Kind regards, Adam.
  • Rating 4.0
    So far very pleased not pick car up sobio cross fingers service and after will b as good as last 3 yrs with my other mobility car cant thk Richard sales person for mobility so helpful and friendly
    Response from RRG Dacia Swansea
    Hi Mandy, It's great to hear that you're pleased with your experience so far. We're optimistic that the car pick-up and after-service will meet your expectations. Richard, your salesperson, seems to have provided exceptional support, and we're grateful for your positive feedback. We aim to continue delivering the same level of excellent service as you've enjoyed with your previous mobility car over the last 3 years." Many thanks Kelly
  • Rating 4.0
    Friendly helpful staff delt with my inquiry well
    Response from RRG Dacia Swansea
    Hello Yvonne, it's wonderful to hear that the team at Swansea provided you with a friendly and helpful experience while handling your inquiry. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out! Kind regards, Adam.
  • Rating 5.0
    Fab customer service really nice guy
    Response from RRG Dacia Swansea
    Hi Lesley, we're thrilled to hear that you received fabulous customer service from our colleague at Dacia Swansea! If you ever need assistance in the future or have any questions, feel free to reach out. Kind regards, Adam.
  • Rating 3.0
    Good service pity the car is damaged
    Response from RRG Dacia Swansea
    Hi Gwyn, thank you for taking the time to rate our Swansea dealership and share your feedback with us. We're really glad to hear that you are happy with the service received, however we're sorry to hear about damage to your car. We would like to investigate further and look to improve your experience with us. Please could you reach out to us with your contact details and more information to reviews@renaultretail.co.uk? We can then have a member of the team get in contact with you. Kind regards, Adam.
  • Rating 5.0
    Very friendly and explained everything to me
    Response from RRG Dacia Swansea
    Hi Susan, we're glad to hear that you had a positive experience with our team at Swansea! It's great to know that they were very friendly and took the time to explain everything to you. Providing clear explanations and excellent customer service is important to us. If you have any further questions or need assistance, please don't hesitate to reach out. Kind regards, Adam.
  • Rating 5.0
    Chris was brilliant
    Response from RRG Dacia Swansea
    We really appreciate you taking the time to feedback, thank you. We look forward to welcoming you back to the business again soon. Kind regards. Jo
  • Rating 5.0
    Informative professional very pleasant lovely experience
    Response from RRG Dacia Swansea
    Hi Michelle, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience, we hope to see you again soon! Kind regards Kelly
  • Rating 5.0
    An A++ service thanks to Chris Mark and and colleagues, diolch yn fawr iawn.
    Response from RRG Dacia Swansea
    Hi Simon, thanks for taking the time to leave us such a great review! We're thrilled to hear that Chris, Mark, and the rest of our team provided you with such exceptional service. We appreciate your business and are glad to know that we met your expectations. Thanks again for choosing Dacia Swansea, and we hope to see you again soon. Diolch yn fawr iawn!
  • Rating 5.0
    Excellent service
    Response from RRG Dacia Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Jo
  • Rating 4.0
    Great customer service but limited mobility cars
    Response from RRG Dacia Swansea
    Hi Michelle, Thank you for the great review! We really appreciate you taking the time to leave us this feedback. We look forward to welcoming you back to the business again soon. Kind regards Kelly
  • Rating 4.0
    Great car and friendly service
    Response from RRG Dacia Swansea
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Jo
  • Rating 5.0
    Brilliant service
    Response from RRG Dacia Swansea
    Tilly, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed the service, we hope to see you again soon! Kind regards, Jo
  • Rating 5.0
    Had a great customer service off Luke considering he only started the job on Monday he was very polite to myself and my wife would definitely recommend darcia
    Response from RRG Dacia Swansea
    Hi Peter, thank you for taking the time to leave a review for us at Dacia Swansea. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
  • Rating 5.0
    Excellent experience. Chris Marland was
    Extremely helpful as well as understanding. The handover was both friendly and professional. I would certainly recommend anyone to use this particular dealership for their Motability vehicle.
    Response from RRG Dacia Swansea
    Hi Emma, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

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