Motability Scheme at Renault Retail Group Dacia Swansea

4.7
Rating 4.7
(32 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Fendrod Way
Enterprise Park
Swansea SA7 9DG
GB
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Phone Number
Call Renault Retail Group Dacia Swansea on 01792 900378
01792 900378
01792 900378
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Christopher Marland
  • Mihail Tanaselea
  • Ricardo Fontinha
  • Dominic Gardener
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Nicola Hughes
  • Simon Fennell
  • Benjamin Jones
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Dacia Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Dacia Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Renault Retail Group Dacia Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Dacia Swansea on 01792900378 to make an appointment with our Motability specialist.

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Reviews at Renault Retail Group Dacia Swansea

  • Rating 5.0
    Excellent service Ricardo nothing to much trouble.
    Response from Renault Retail Group Dacia Swansea
    Hello Tracey, thank you for your feedback. We're delighted to hear you received excellent service. Best wishes, Adam.
  • Rating 5.0
    Ben was outstanding..he was patient, kind and respectful to us..his knowledge was excellent... absolutely outstanding, thank you
    Response from Renault Retail Group Dacia Swansea
    Hello James, thank you for your five-star feedback. We're thrilled to hear that Ben provided you with such outstanding service and support. We appreciate your kind words! Best wishes, Adam.
  • Rating 5.0
    Excellent tuition, all aspects of vehicle explained.
    Response from Renault Retail Group Dacia Swansea
    Hello David, thank you for your feedback! We're thrilled to hear you found the experience at our Swansea dealership excellent and that all aspects of the vehicle were thoroughly explained. We appreciate your support and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Very helpful and friendly
    Response from Renault Retail Group Dacia Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Ben was helpful and knowledgeable
    Didn’t have to wait long for the car
    All good
    Response from Renault Retail Group Dacia Swansea
    Hello Constance, thank you for your feedback. We’re glad to hear that Ben was helpful and knowledgeable, and that you didn’t have to wait long for your car. It's great to know everything went smoothly for you. Best Wishes, Adam
  • Rating 5.0
    The person or persons who helped me to choose my car were very friendly and helpful. I would highly recommend that garage.
    Response from Renault Retail Group Dacia Swansea
    Hello Violet, thank you for your kind words. We're delighted to hear that our team was friendly and helpful in helping you choose your car. We appreciate your recommendation! Best wishes, Adam.
  • Rating 5.0
    Two members of staff dealt with me and were very friendly and helpful.From the monent I telephoned to make an enquiry I felt listened to and my needs were met.
    Response from Renault Retail Group Dacia Swansea
    Hello Violet, thank you for your feedback. We’re pleased to hear that our team at Swansea were friendly and helpful during your visit. We’ll be sure to share your kind words with them. Best wishes, Adam.
  • Rating 5.0
    Excellentcustomer service, very friendly no rushing you to make a choice
    Response from Renault Retail Group Dacia Swansea
    Hello Tracey, thank you for your feedback. We're glad to hear you received excellent customer service at our Swansea dealership. If there's anything else we can do for you, just let us know. Best wishes, Adam.
  • Rating 5.0
    We had a wonderful gentleman really helpful xxxxx
    Response from Renault Retail Group Dacia Swansea
    Hello Dorothy, thank you for your feedback. We're delighted to hear that you had a wonderful experience with our helpful colleague at Swansea. Kind regards, Adam.
  • Rating 5.0
    Awesome staff, showed me multiple different cars, and the features. Walked me through the process very thankful can’t wait to get my car
    Response from Renault Retail Group Dacia Swansea
    Hello Hannah, thank you for your feedback. We’re thrilled to hear that our team at Swansea provided you with a comprehensive and enjoyable experience. We can’t wait for you to get your new car and hope you love it! Kind regards, Adam.
  • Rating 5.0
    Handover was quick And easy, and very professional, thank you
    Response from Renault Retail Group Dacia Swansea
    Hello Gareth, thank you for your feedback. We’re delighted to hear that the handover was quick, easy, and professional. If you need any further assistance, feel free to reach out. Enjoy your new vehicle! Kind regards, Adam.
  • Rating 5.0
    After trying other dealerships looking for the right car we had no luck and were
    spoken rudely too and was no help, we went to Dacia and they were so helpful, kind and reassured us to help find the right car. I would totally recommend them.
    Response from Renault Retail Group Dacia Swansea
    Hello Rosie, thank you for your feedback. We’re thrilled to hear that you had a positive experience with us at Dacia Swansea after facing challenges elsewhere. It’s great to know that our team was helpful, kind, and reassuring in finding the right car for you. If you need any further assistance, we’re here to help. Kind regards, Adam.
  • Rating 5.0
    Pleasure doing business with Dominic Gardner. Very helpful and kept me up to date with what was happening
    Response from Renault Retail Group Dacia Swansea
    Hello Martin, thank you for your kind review. We're delighted to hear that working with Dominic was a pleasure and that he kept you well-informed throughout the process. If you need any further assistance, we’re here to help! Kind regards, Adam.
  • Rating 5.0
    Straight forward no nonsense happy.
    Response from Renault Retail Group Dacia Swansea
    Hello Ian, thank you for your feedback! We're pleased to hear that your experience at our Swansea dealership was straightforward. Kind regards, Adam.
  • Rating 5.0
    Quick and easy
    Response from Renault Retail Group Dacia Swansea
    Hello David, thank you for your feedback! We're glad to hear that your experience was quick and easy. If there's anything else we can assist you with or if you have any further comments, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Ben was helpful polite and friendly helpful told me all I needed to know and more
    Response from Renault Retail Group Dacia Swansea
    Hello Yvonne, we're delighted to hear that Ben provided you with such helpful, polite, and friendly service at our Swansea dealership! It's wonderful to know that he went above and beyond to ensure you had all the information you needed. We'll be sure to pass along your kind words to Ben. Thank you for choosing us, and we hope to see you again in the future! Kind regards, Adam.
  • Rating 5.0
    Ricardo was so helpful and was able to answer all of our questions being first time mobility car users
    Response from Renault Retail Group Dacia Swansea
    Hello Theresa, we're glad to hear that Ricardo at our Swansea dealership was helpful and able to answer all of your questions, especially as first-time mobility car users. If you have any more questions or if there's anything else we can assist you with, please feel free to let us know. Enjoy your new car! Kind regards, Adam.
  • Rating 4.0
    Very helpful Richard was great only down fall was he wasn't there for handover but gentle tht done it was great
    Response from Renault Retail Group Dacia Swansea
    Hi Mandy, we're glad to hear that Richard was very helpful during your experience at our Swansea dealership! While it's unfortunate that he wasn't there for the handover, it's good to know that the person who conducted it did a great job. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Kind regards, Adam.
  • Rating 4.0
    So far very pleased not pick car up sobio cross fingers service and after will b as good as last 3 yrs with my other mobility car cant thk Richard sales person for mobility so helpful and friendly
    Response from Renault Retail Group Dacia Swansea
    Hi Mandy, It's great to hear that you're pleased with your experience so far. We're optimistic that the car pick-up and after-service will meet your expectations. Richard, your salesperson, seems to have provided exceptional support, and we're grateful for your positive feedback. We aim to continue delivering the same level of excellent service as you've enjoyed with your previous mobility car over the last 3 years." Many thanks Kelly
  • Rating 4.0
    Friendly helpful staff delt with my inquiry well
    Response from Renault Retail Group Dacia Swansea
    Hello Yvonne, it's wonderful to hear that the team at Swansea provided you with a friendly and helpful experience while handling your inquiry. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out! Kind regards, Adam.

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