This dealership is temporarily unable to submit any new Motability applications until it meets our training standards.

Motability Scheme at Sinclair Volkswagen Van Centre Swansea

4.2
Rating 4.2
(31 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Gorseinon Road
Penllergaer
Swansea SA4 9GW
GB
Get directions
Phone Number
Call Sinclair Volkswagen Van Centre Swansea on 01792 894949
01792 894949
01792 894949
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Robert Thomas
  • Joshua Tomkins
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tom Young
  • Robert James
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sinclair Volkswagen Van Centre Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sinclair Volkswagen Van Centre Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sinclair Volkswagen Van Centre Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sinclair Volkswagen Van Centre Swansea on 01792894949 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sinclair Volkswagen Van Centre Swansea

  • Rating 1.0
    Sinclair van centre are terrible. They did a very basic service and left leaves inside my engine. Luckily I checked before taking the vehicle away. They accused me of putting the leaves there. Why on earth would I do that to my own vehicle! They didn't even apologize to me. Such terrible service. I would definitely avoid them and won't be using them again
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Richard,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Sinclair Volkswagen Van Centre Swansea.

    We strive to provide the highest level of service to all our customers, and it is clear that we fell short in this instance. Your feedback is invaluable, and I assure you that we will be looking into this matter to ensure it does not happen again in the future.

    If you would like to discuss this further, please feel free to reach out to us directly. We would appreciate the opportunity to address your concerns and restore your confidence in our services.

    Thank you once again for bringing this to our attention.

    Kind regards,
    Sinclair Volkswagen Van Centre Swansea
  • Rating 5.0
    Great customer service from Kyle Evans!
    Response from Sinclair Volkswagen Van Centre Swansea
    Hello Iefan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our team, and it's fantastic to know that Kyle Evans provided you with excellent customer service. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sinclair Volkswagen Van Centre Swansea.

    Best regards,
    Volkswagen Van Centre Swansea.
  • Rating 5.0
    Staff were very supportive and friendly. MOT completed within the hour
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Macsen,
    Thank you for your kind review! We’re happy to hear that our team was supportive and friendly, and that your MOT was completed promptly at Sinclair Volkswagen Van Centre Swansea.
    Many thanks.
  • Rating 5.0
    Friendly and efficient service. Very helpful.
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Nicholas, thank you for taking the time to leave a review - it's brilliant to see you thought your experience was worthy of 5-stars! Many thanks.
  • Rating 5.0
    As always lovely staff
    Response from Sinclair Volkswagen Van Centre Swansea
    Thank you, Jazmine! We look forward to welcoming you back again in the future. Many thanks.
  • Rating 5.0
    Very easy m easant experience. Our 2nd vehicle either them. Everything sorted n made easy. The vehicle was shown n explained fully
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Deborah, thank you for your kind words on your experience with our Swansea van centre team. It's great to see you had a great service! We look forward to welcoming you back to Swansea in the future. Enjoy your new vehicle. Many thanks.
  • Rating 5.0
    Great service I received today thank you
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Cheryl, thank you for leaving a 5* review of your experience at our Swansea van centre. We look forward to welcoming you again. Many thanks.
  • Rating 1.0
    Awful. Every time the car goes in it comes out with other faults
  • Rating 5.0
    Ease of use fully kept up to date
  • Rating 5.0
    Very efficient.
  • Rating 5.0
    Excellent dealership, staff very professional and helpful.
  • Rating 5.0
    Great Customer Service
  • Rating 5.0
    Easy flowing application and paperwork. Worked seamlessly with motability. Friendly staff and very helpful
  • Rating 5.0
    Very helpful pleasant and knowledgeable
  • Rating 5.0
    Excellent
  • Rating 5.0
    My specialist was Joshua Tompkins he was a complete professional. Nothing was to much trouble. Sorted everthing out and tailored my order to my needs. All the staff were very approachable Thanks
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Sharon, thank you for leaving such a great review of your visit to our Swansea van centre! We've shared this feedback with Joshua and we're sure it'll make his day! Thank you once again and we look forward to welcoming you once again in the future. Many thanks.
  • Rating 5.0
    Always helpful and honest 👌
    Great service as always
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Sam, thank you for the wonderful review. We look forward to welcoming you to our Swansea van centre once again in the future. Many thanks.
  • Rating 1.0
    Car was booked in for new alternator primarily, after sirus found it was over charging the battery and I had had countless breakdowns. They called to say service was done but they hadn't done the alternator and despite having the car Monday afternoon, all day Tuesday and all day Wednesday claimed they didn't have time to do the alternator when that's what it primarily went I'm for. This is a heavily adapted wheelchair vehicle that uses the battery very differently to a non adapted vehicle and when my stage one adaption company have been out and assessed the vehicle after multiple breakdowns and found the battery was holding too much charge and it was a fault on the alternator, this dealership refuses to listen to the specialist company and returned the car after I had been without it for 4 days with no new alternator fitted. Claimed they didn't have the part in stock even though the car had been booked in befire christmas for a new alternator on Tuesday 14th Feb they hadn't got an alternator in stock !!! Disgusting service. They have no idea how dependent wheelchair users are on these vehicles and how it breaking down countless times is more than just inconvenient. This car was booked in for an alternator and for them to do a service ONLY if they had time. It came home after 4 days having had a service but no new alternator and I am left as a vulnerable wheelchair user using a car that still has a fault that causes the car to break down on me intermittently. Communications with the dealership have been awful with them not informing me the customer of things, not returning calls resulting in the specialist adaptions centre having to chase them up when they haven't phoned back. Would not recommend this dealership to anyone on motability scheme or anyone who falls in avulnerabke category. Absolutely Disgusting. If I could submit a review with zero or a minus stars I would unfortunately the lowest it will alow is 1 star. I don't even feel they deserve that one star. Never had a car back from a service without it being washed and hoovered either. Disgusting
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Ella, thank you for taking the time to leave us a review. We're disappointed to see that you had such a negative experience at our Swansea Van Centre. We'd like the chance to respond to you directly on this matter, so please e-mail our Aftersales Manager and he will pick this up with you. We strive for great service delivery and we're always looking to improve - it would be greatly appreciated if you could message Clive Roblin at c.roblin@sinclairgroup.co.uk. We look forward to hearing from you soon. Many thanks.
  • Rating 5.0
    No problems
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Darren, thank you for leaving a review of your experience with our Swansea team. It's great to see it was worthy of 5-stars! Many thanks.
  • Rating 5.0
    My vehicle was collected serviced oil etc and returned in same day as arranged good service all round thank you
    Response from Sinclair Volkswagen Van Centre Swansea
    Hi Cheryl, thank you for taking the time to leave us a review. It's great to see your experience with our Swansea vans team was worthy of 5-stars! Many thanks.

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