Motability Scheme at F R F Toyota Swansea

4.9
Rating 4.9
(280 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Neath Road
Morriston
Swansea SA6 8HF
GB
Get directions
Phone Number
Call F R F Toyota Swansea on 01792 310200
01792 310200
01792 310200
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Tahir Miah
  • Patrick Addison
  • George Field
  • Kristian Foley
  • Callum Mills
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Tara Kerr
  • Claire Dalton
  • Andrew Kelleher
We recommend calling and booking an appointment before visiting.
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Accessibility features at F R F Toyota Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to F R F Toyota Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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F R F Toyota Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact F R F Toyota Swansea on 01792310200 to make an appointment with our Motability specialist.

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Reviews at F R F Toyota Swansea

  • Rating 5.0
    Really quick service, everything was explained to us, lady who helped us couldn’t do enough for us and was really friendly, very efficient service
  • Rating 5.0
    They were very easy to work with listened to requests, helped me through the process and explained everything to me.
    Response from F R F Toyota Swansea
    Hello Nathan F.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team easy to work with and that they were able to assist you effectively throughout the process. Listening to our customers and ensuring they have a clear understanding of everything is very important to us, so your feedback means a lot.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Swansea.

    Best regards,

    [Your Name]
    F R F Toyota Swansea Team
  • Rating 5.0
    Was greeted by a gentleman by the of Mr George field
    Looked after me aa a customer
    Very polite very professional
    10/10
    Response from F R F Toyota Swansea
    Dear Lee T.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at F R F Toyota Swansea and that Mr. George Field provided you with such excellent service. It's fantastic to know that you felt well looked after and appreciated his professionalism and politeness.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Mr. Field. We are committed to providing the best service possible to all our customers, and your feedback is a great encouragement to our team.

    Thank you once again for choosing the Motability Scheme at F R F Toyota Swansea. We look forward to serving you again in the future.

    Best regards,
    F R F Toyota Swansea
  • Rating 5.0
    From start to finish dealing with Patrick was a dream , everything explained and gone through with the utmost professionalism . Can't thank you enough . Handover was a dream .
    Response from F R F Toyota Swansea
    Hello Dean E.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with Patrick was exceptional and that everything was handled with professionalism. It's fantastic to know that the handover process met your expectations as well. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The F R F Toyota Swansea Team
  • Rating 5.0
    Excellent friendly informative
    Response from F R F Toyota Swansea
    Hello Alexander E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be excellent, friendly, and informative. Our team at F R F Toyota Swansea is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Toyota Swansea
  • Rating 5.0
    Brilliant service, very pleased with the service the gent that meet me was very polite
    Response from F R F Toyota Swansea
    Dear Susan D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were pleased with the service you received and that our team member made a positive impression with their politeness. Providing excellent service is our top priority, and your feedback is greatly appreciated. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at F R F Toyota Swansea
  • Rating 5.0
    A very professional sale.
    Response from F R F Toyota Swansea
    Dear Janine L.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a very professional experience with us at F R F Toyota Swansea. Your feedback is incredibly valuable, and we are delighted to know that we met your expectations.

    Providing excellent service is our top priority, and your kind words motivate us to continue delivering the best experience possible for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The F R F Toyota Swansea Team
  • Rating 5.0
    Kristian was brilliant from start to finish. He was thorough about the car and answered any questions I had. The whole process was made simple and easy and I would definitely recommend anyone to use Toyota Swansea. They are a great and friendly place and always deliver and explain things well.
    Response from F R F Toyota Swansea
    Dear Hannah K.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Kristian provided you with such a positive experience and that you found the process simple and easy. Your kind words about our team and service mean a lot to us, and we're delighted to know that you would recommend Toyota Swansea to others. We strive to ensure that every customer feels valued and informed, and it's fantastic to hear that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,
    The Motability Scheme Team at F R F Toyota Swansea
  • Rating 5.0
    Good service
    Response from F R F Toyota Swansea
    Hello Rhys J.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our service at F R F Toyota Swansea. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Toyota Swansea
  • Rating 5.0
    Callum was very understanding, he provided good advice and options, would highly recommend Toyota for motability cars
    Response from F R F Toyota Swansea
    Hello Clive,

    Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that Callum was able to provide you with understanding, good advice, and options that met your needs. Your recommendation means a lot to us, and we're delighted to know that you would highly recommend Toyota for motability cars. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The F R F Toyota Swansea Team
  • Rating 5.0
    Very happy with the service you provide from start to finish would highly recommend you
  • Rating 5.0
    Really good and polite
  • Rating 5.0
    Excellent service from Emma. Well mannered and kept me up to date.
  • Rating 5.0
    The dealer was very helpful and couldn't do enough for me
  • Rating 5.0
    The people at FRF Toyota Swansea were all excellent. My main contact was with Callum who was very good and kept me regularly updated regarding the arrival of my new car via texts and videos. When I picked up the new car, the changeover was very smooth and fairly quick. Patrick was able to show me many of the functions on the car and was very knowledgeable and explained the features very clearly. Everyone was polite and considerate and the overall experience was very positive. I would recommend this dealership to others.
  • Rating 5.0
    So easy and they were very friendly! Cannot fault the assistant George. The cars were amazing but I knew what I wanted and George made it easy!
    Response from F R F Toyota Swansea
    Hello Deborah,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at F R F Toyota Swansea. It's fantastic to know that George was able to assist you so effectively and make the process easy for you. We always strive to provide friendly and helpful service, and it's rewarding to hear that we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,

    The F R F Toyota Swansea Team
  • Rating 5.0
    Excellent experience with George Field
    Response from F R F Toyota Swansea
    Dear Lesley H.,

    Thank you so much for taking the time to share your positive experience with us at F R F Toyota Swansea. We are thrilled to hear that George Field provided you with excellent service. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to offer the best possible service to all our customers, and your kind words are a great encouragement to our team. If there is anything more we can do for you, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,
    The F R F Toyota Swansea Team
  • Rating 5.0
    Tahir was amazing .. everything was done dusted and was sent on my way.. very pleasant and polite..
    Response from F R F Toyota Swansea
    Hello Chelsey,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Tahir provided you with an amazing experience and that everything went smoothly. It's great to know that you found the service pleasant and polite. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The Motability Scheme Team at F R F Toyota Swansea
  • Rating 5.0
    It was very nice and helpful and Respectfully
    Thank you so much.
    Response from F R F Toyota Swansea
    Dear Zahra K.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service to be nice, helpful, and respectful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Swansea.

    Warm regards,

    The Motability Scheme Team at F R F Toyota Swansea
  • Rating 5.0
    Fantastic service, very helpful 10/10.
    Response from F R F Toyota Swansea
    Hello Aaliyah,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our service at F R F Toyota Swansea. Our team is dedicated to providing helpful and top-notch service, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at F R F Toyota Swansea

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