Motability Scheme at F R F Toyota Swansea
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Neath Road
Morriston
Swansea SA6 8HF
GB
Phone Number
Call F R F Toyota Swansea on 01792 310200
01792 310200
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Tahir Miah
- George Field
- Chloe Bryson
- Kristian Foley
- Martin Sugar
- Callum Mills
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00Closed Today Closed Today Toggle Hours
Service centre details
08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Tara Kerr
- Claire Dalton
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at F R F Toyota Swansea
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to F R F Toyota Swansea
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
F R F Toyota Swansea can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact F R F Toyota Swansea on 01792310200 to make an appointment with our Motability specialist.
Reviews at F R F Toyota Swansea
- Rating 5.0May 19, 2025I cannot speak highly enough of the exceptional service I received from Calum. From the moment I walked into the showroom, he went above and beyond to make sure I felt valued, supported, and confident in my decision.
His genuine care, knowledge, and no-pressure approach completely transformed the car-buying experience for me. What really stood out was how committed he was to helping me stay with Toyota, not through persuasion, but by truly listening, understanding my needs, and finding the perfect solution with honesty and patience.
He’s not just a brilliant salesman, he’s a fantastic person. Thanks to him, I’m once again a proud Toyota driver and couldn’t be happier with my choice. Thank him for his time, effort, and kindness, he is a credit to the brand! - Rating 5.0May 19, 2025All went well thank you, everything was explained 👍Response from F R F Toyota SwanseaMay 21, 2025Hello Gwenfron H.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that everything went well and that our team was able to provide clear explanations during your visit. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0May 16, 2025ExcellentResponse from F R F Toyota SwanseaMay 19, 2025Hello Gary J.,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at F R F Toyota Swansea. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0May 8, 2025Martin the man that death with me was amazing he went through everything and explained to me what would happen and he said if I needed any more assistance I was welcome to phone him anytime fantastic service and I would recommend them to othersResponse from F R F Toyota SwanseaMay 12, 2025Dear Donna D.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Martin. Providing exceptional service is our top priority, and it's great to know that Martin was able to assist you thoroughly and make you feel welcome to reach out anytime. Your feedback is incredibly valuable to us, and we are delighted that you found our service fantastic. If you ever need further assistance or have any questions, please don't hesitate to contact us. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0May 7, 2025Excellent service and customer care.Response from F R F Toyota SwanseaMay 12, 2025Hello Rhys M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and customer care during your visit. At F R F Toyota Swansea, we strive to provide the best experience for all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0May 1, 2025Courtesy car was provided, tea and coffee available, which made the wait more comfortableResponse from F R F Toyota SwanseaMay 12, 2025Hello Gaynor B.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a comfortable experience with us and that the courtesy car, along with the tea and coffee, made your wait more pleasant. Providing excellent service and ensuring our customers feel at ease is always our top priority. If there's anything else we can do for you in the future, please don't hesitate to let us know. We look forward to seeing you again!
Best regards,
The F R F Toyota Swansea Team - Rating 5.0Apr 23, 2025FRF are A1Response from F R F Toyota SwanseaMay 12, 2025Hello Stephen H.,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you consider FRF Toyota Swansea to be A1. Providing excellent service and ensuring our customers have a positive experience is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The FRF Toyota Swansea Team - Rating 5.0Apr 16, 2025Quick and simple top jobResponse from F R F Toyota SwanseaMay 12, 2025Hello Rhian,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service quick and simple. Our team at F R F Toyota Swansea is dedicated to providing top-notch service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0Apr 2, 2025George was very friendly,respectful & helpful.Response from F R F Toyota SwanseaMay 12, 2025Hello Helen,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that George was able to provide you with friendly, respectful, and helpful service. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0Mar 26, 2025The sales man was excellent and we find dealing with FRF deserves 5 starsResponse from F R F Toyota SwanseaMay 12, 2025Hello Stephen H.,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our sales team excellent and that your experience with FRF Toyota Swansea was deserving of a 5-star rating. Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The FRF Toyota Swansea Team - Rating 5.0Feb 26, 2025Service was explained well and I was kept well informed. Video was perfect and explained it all so well. Amazing dealershipResponse from F R F Toyota SwanseaMay 12, 2025Hello Ronan J.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our service and that the video explanation met your expectations. Our team at F R F Toyota Swansea is dedicated to providing excellent service and keeping our customers well-informed, so your feedback means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0Feb 24, 2025ExcellentResponse from F R F Toyota SwanseaMay 12, 2025Hello Joyce,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at F R F Toyota Swansea. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0Feb 24, 2025Highly professional in all aspects of the company I'm really really pleased with the whole experienceResponse from F R F Toyota SwanseaMay 12, 2025Dear Stephen H.,
Thank you so much for taking the time to share your positive experience with us at F R F Toyota Swansea. We are thrilled to hear that you found our service to be highly professional and that you are really pleased with your experience. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0Feb 20, 2025So welcoming and such a great team, it is a very good teamResponse from F R F Toyota SwanseaMay 12, 2025Hello Philip,
Thank you so much for your wonderful review! We're thrilled to hear that you found our team welcoming and that you had a great experience with us at F R F Toyota Swansea. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 4.0Feb 18, 2025Very good, callum was very cheery and approachable, I never give full points on nothing I'm sorry, always can be betterResponse from F R F Toyota SwanseaMay 12, 2025Hello Christopher,
Thank you for taking the time to leave us a review. We're delighted to hear that Callum made a positive impression with his cheerful and approachable manner. We appreciate your feedback and understand that there's always room for improvement. Your insights are invaluable in helping us enhance our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0Feb 17, 2025No problems, very quick and painless.Response from F R F Toyota SwanseaMay 12, 2025Hello Geraldine,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with us was quick and painless. Our team at F R F Toyota Swansea is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0Feb 14, 2025The service was excellent. Thank you very muchResponse from F R F Toyota SwanseaMay 12, 2025Dear Colin T.,
Thank you so much for your wonderful review and for taking the time to share your experience with us. We are thrilled to hear that you found our service excellent. Your feedback is incredibly valuable to us and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Swansea.
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0Jan 27, 2025Kept very well informed throughout the purchase period and handover was well informed and rapid. Well done to the staffResponse from F R F Toyota SwanseaMay 12, 2025Dear Louise J.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you felt well informed throughout your purchase and that the handover process met your expectations. Our team at F R F Toyota Swansea is dedicated to providing excellent service, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at F R F Toyota Swansea - Rating 5.0Jan 16, 2025The 2 guys that have helped with us sorting this car have been amazing, they made the process as smooth as possibleResponse from F R F Toyota SwanseaMay 12, 2025Hello Jamie C.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that our team members were able to assist you effectively and make the process of sorting your car as smooth as possible. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at F R F Toyota Swansea.
Best regards,
F R F Toyota Swansea Team - Rating 5.0Jan 14, 2025Always courteous and polite .very helpfulResponse from F R F Toyota SwanseaMay 12, 2025Dear Gillian W.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team courteous, polite, and very helpful. Your feedback is incredibly important to us, and it’s fantastic to know that we were able to meet your expectations.
At F R F Toyota Swansea, we strive to provide the best service possible, and your kind words are a great encouragement to our team. If there is anything more we can do for you, please don't hesitate to reach out.
Thank you once again for your support and for choosing the Motability Scheme with us.
Best regards,
F R F Toyota Swansea
Thank you so much for taking the time to share your wonderful experience with us at F R F Toyota Swansea. We are thrilled to hear about the exceptional service you received from Calum. It’s always our goal to ensure our customers feel valued and supported, and it’s heartening to know that Calum was able to make your car-buying experience so positive.
We are incredibly proud to have team members like Calum who genuinely care about our customers and go the extra mile to understand and meet their needs. Your kind words about his approach and dedication are truly appreciated, and we will be sure to pass along your thanks to him.
We are delighted that you are once again a proud Toyota driver and that you are happy with your choice. Thank you for choosing us and for being a part of the Toyota family. If there is anything else we can assist you with in the future, please do not hesitate to reach out.
Warm regards,
[Your Name]
F R F Toyota Swansea Team