Motability Scheme at FRF DS Swansea
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Neath Road
Swansea
Swansea SA6 8HL
GB
Phone Number
Call FRF DS Swansea on 01792 315100
01792 315100
Website
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Steve Tay
- Nathaniel Passmore
We recommend calling and booking an appointment before visiting.
Service centre details 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 17:30 |
| Friday | 09:00 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Mike Watts
- Beth Williams
- Chloe Kups
- Mark Howard
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at FRF DS Swansea
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to FRF DS Swansea
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
FRF DS Swansea can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact FRF DS Swansea on 01792315100 to make an appointment with our Motability Scheme specialist.
Reviews at FRF DS Swansea
- Rating 5.0Aug 15, 2024They were very professional, made me feel at ease really happy with everythingResponse from FRF DS SwanseaAug 15, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 9, 2024Excellent 5star service
Nathaniel the manager was exceptionalResponse from FRF DS SwanseaJul 25, 2024Thank you so much for your kind words! We are so happy to hear that Nathaniel was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Jul 3, 2024Nathaniel the sales manager was exceptional.
First class service
Would highly recommend the company and the manager
5 star 🌟Response from FRF DS SwanseaJul 25, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Jun 19, 2024Really positive experience. Nathaniel very helpful and knowledgeable about scheme and vehicle details.Response from FRF DS SwanseaJun 25, 2024Thank you so much for your kind words! We are so happy to hear that our Concierge Nathaniel was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Apr 24, 2024I went in to the DS garage in January just having a look at the different cars they have to offer. Nathaniel greeted us politely and asked if we needed help with anything. He sat us down went through different options of cars such as the spec, colour, interior details which was very helpful of him.
After a few days of thinking about it we went back the garage to see him as he made the decision very easy for me to decide and we made the deal. It took around 3 months for the car to come in but he kept me updated frequently by email and my telephone which was kind of him to keep me in the loop.
We made an appointment and picked the car up on the 22nd April from the garage. It was in the showroom with my name which was lovely for them to do!
I will 100% be recommending the FRF DS garage and Nathaniel to speak to as he has the knowledge and the customer service a customer deserves.Response from FRF DS SwanseaApr 26, 2024Hi Olivia!
Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that you had such a positive experience at FRF DS with Nathaniel.
We pride ourselves on providing excellent customer service, and it sounds like Nathaniel did a fantastic job of helping you find the perfect car. His knowledge and attentiveness are exactly what we strive for on our team. We'll be sure to pass your kind words on to him – it will be sure to make his day!
We truly appreciate your business and your recommendation of FRF DS. We look forward to seeing you again in the future for your automotive needs!
Sincerely,
FRF DS Store Swansea. - Rating 5.0Mar 13, 2024The car available to the disabled person is the top of the range with no added cost not like other garages we visited that dayResponse from FRF DS SwanseaMar 20, 2024Thank you for the great review! We really appreciate you taking the time to provide us with feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 19, 2024Excellent service and advice
Highly recommended
Very happy with the choice of car
DS7Response from FRF DS SwanseaFeb 5, 2024Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review and enjoy your new DS! - Rating 5.0Dec 13, 2023Without a doubt the best dealership i have ever used on and off the motability scheme. The service from Nathaniel was second to none, he went out of his way to make us feel special. I will and in fact already have recommended FRF DS Swansea to friends. Brilliant service.Response from FRF DS SwanseaJan 4, 2024Thank you so much for your glowing review! We're thrilled to hear that your experience with us, especially with Nathaniel, exceeded your expectations. Providing exceptional service is our top priority, and it's wonderful to know that Nathaniel went above and beyond to make you feel special. Your recommendation means a lot to us, and we appreciate your trust in FRF DS Swansea. If you ever need assistance in the future, don't hesitate to reach out. We look forward to serving you and your friends again. Safe travels!
- Rating 5.0Dec 1, 2023Very good in all aspects thank youResponse from FRF DS SwanseaJan 4, 2024Thank you for the glowing review! We're thrilled to hear that you had a positive experience with us. Your feedback is invaluable, and we appreciate your support. We can't wait to assist you with any future automotive needs. Take care!
- Rating 5.0Oct 25, 2023Nathaniel was excellent to deal with, explained everything and kept me updated throughout the processResponse from FRF DS SwanseaNov 9, 2023Your review made our day! It's an honour to have you as our customer, and we're grateful for your support. Thank you for choosing us.
- Rating 5.0Oct 11, 2023Great customer serviceResponse from FRF DS SwanseaNov 9, 2023Thank you for your kind words - we're glad to have been of service!