Motability Scheme at FRF DS Swansea

Motability Scheme at FRF DS Swansea

5.0
Rating 5.0
(7 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Neath Road
Swansea
Swansea SA6 8HL
GB
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Phone Number
Call FRF DS Swansea on 01792 315100
01792 315100
01792 315100
Website

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Email

web-ds-new@frfmotors.com

Feedback

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Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Steve Tay
  • Nathaniel Passmore
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Mike Watts
  • Chloe Kups
We recommend calling and booking an appointment before visiting.
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Accessibility features at FRF DS Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to FRF DS Swansea

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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FRF DS Swansea can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact FRF DS Swansea on 01792315100 to make an appointment with our Motability Scheme specialist.

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Reviews at FRF DS Swansea

  • Rating 5.0
    I went in to the DS garage in January just having a look at the different cars they have to offer. Nathaniel greeted us politely and asked if we needed help with anything. He sat us down went through different options of cars such as the spec, colour, interior details which was very helpful of him.

    After a few days of thinking about it we went back the garage to see him as he made the decision very easy for me to decide and we made the deal. It took around 3 months for the car to come in but he kept me updated frequently by email and my telephone which was kind of him to keep me in the loop.

    We made an appointment and picked the car up on the 22nd April from the garage. It was in the showroom with my name which was lovely for them to do!

    I will 100% be recommending the FRF DS garage and Nathaniel to speak to as he has the knowledge and the customer service a customer deserves.
    Response from FRF DS Swansea
    Hi Olivia!

    Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that you had such a positive experience at FRF DS with Nathaniel.

    We pride ourselves on providing excellent customer service, and it sounds like Nathaniel did a fantastic job of helping you find the perfect car. His knowledge and attentiveness are exactly what we strive for on our team. We'll be sure to pass your kind words on to him – it will be sure to make his day!

    We truly appreciate your business and your recommendation of FRF DS. We look forward to seeing you again in the future for your automotive needs!

    Sincerely,

    FRF DS Store Swansea.
  • Rating 5.0
    The car available to the disabled person is the top of the range with no added cost not like other garages we visited that day
    Response from FRF DS Swansea
    Thank you for the great review! We really appreciate you taking the time to provide us with feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service and advice
    Highly recommended
    Very happy with the choice of car
    DS7
    Response from FRF DS Swansea
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review and enjoy your new DS!
  • Rating 5.0
    Without a doubt the best dealership i have ever used on and off the motability scheme. The service from Nathaniel was second to none, he went out of his way to make us feel special. I will and in fact already have recommended FRF DS Swansea to friends. Brilliant service.
    Response from FRF DS Swansea
    Thank you so much for your glowing review! We're thrilled to hear that your experience with us, especially with Nathaniel, exceeded your expectations. Providing exceptional service is our top priority, and it's wonderful to know that Nathaniel went above and beyond to make you feel special. Your recommendation means a lot to us, and we appreciate your trust in FRF DS Swansea. If you ever need assistance in the future, don't hesitate to reach out. We look forward to serving you and your friends again. Safe travels!
  • Rating 5.0
    Very good in all aspects thank you
    Response from FRF DS Swansea
    Thank you for the glowing review! We're thrilled to hear that you had a positive experience with us. Your feedback is invaluable, and we appreciate your support. We can't wait to assist you with any future automotive needs. Take care!
  • Rating 5.0
    Nathaniel was excellent to deal with, explained everything and kept me updated throughout the process
    Response from FRF DS Swansea
    Your review made our day! It's an honour to have you as our customer, and we're grateful for your support. Thank you for choosing us.
  • Rating 5.0
    Great customer service
    Response from FRF DS Swansea
    Thank you for your kind words - we're glad to have been of service!

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