Motability Scheme at FRF Vauxhall Swansea

4.8
Rating 4.8
(396 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 17:00
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Contact information

Address
Neath Road
Morriston
Swansea SA6 8JR
GB
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Phone Number
Call FRF Vauxhall Swansea on 01792 310111
01792 310111
01792 310111
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Matthew Whale
  • Kerry Alexander
  • Dan Jones
  • Rizwan Miah
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Mike Watts
  • Beth Williams
  • Chloe Kups
  • Mark Howard
  • Ben Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at FRF Vauxhall Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to FRF Vauxhall Swansea

Our FRF fully trained Motability Scheme specialists are here to offer expert advice to help you choose the right vehicle for your needs.

At FRF Vauxhall Swansea we will help you with everything you need to get you motoring on the Motability Scheme:

We will assist you with everything from:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

At FRF Motors we are an independent family-run business that has maintained a commitment to service excellence for over 30 years, and we look forward to welcoming new and existing customers through our doors at our dealerships.

You can contact us at FRF Vauxhall Swansea on 01792310111 to make an appointment with our Motability specialists.

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Reviews at FRF Vauxhall Swansea

  • Rating 5.0
    Dan was excellent 10/10 service! So happy with his help.
  • Rating 5.0
    Dan was just great in all aspects of the process even though I had trouble with the original car he definitely found me one suitable for my needs
    Response from FRF Vauxhall Swansea
    Hello Richard,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Dan was able to assist you effectively and find a car that suits your needs. Your satisfaction is our top priority, and it's wonderful to know that Dan's efforts made a positive impact on your experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The FRF Vauxhall Swansea Team
  • Rating 5.0
    The man who dealt with my application was amazing and made sure I was aware of everything before me making a choice
    Very polite and helpful
    Response from FRF Vauxhall Swansea
    Hello Stephanie,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had such a positive experience with our team member. Ensuring that our customers are well-informed and comfortable with their choices is a top priority for us, and it's wonderful to know that you felt supported throughout the process.

    Your kind words about the politeness and helpfulness of our staff member are greatly appreciated, and we will be sure to pass along your compliments. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at FRF Vauxhall Swansea.

    Best regards,

    FRF Vauxhall Swansea Team
  • Rating 5.0
    Outstanding service. So professional and pleasant.
    I was given a lovely service car.
    Response from FRF Vauxhall Swansea
    Dear Elizabeth M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an outstanding experience with our service at FRF Vauxhall Swansea. Our team strives to provide professional and pleasant service to all our customers, and it is gratifying to know that we met your expectations.

    We are also pleased that you found the service car to your liking. Your feedback is incredibly valuable to us and motivates us to continue delivering the best possible service.

    If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The FRF Vauxhall Swansea Team
  • Rating 5.0
    Easy process and very helpful
    Response from FRF Vauxhall Swansea
    Hello Lynne,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found the process easy and our team helpful. Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at FRF Vauxhall Swansea.

    Best regards,
    The Motability Scheme Team at FRF Vauxhall Swansea
  • Rating 5.0
    Very good service
    Response from FRF Vauxhall Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Neil Lewis, very professional and made us at ease, his service was e cellent.
    Response from FRF Vauxhall Swansea
    Hi Jacqueline,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Neil Lewis provided you with excellent service and made you feel at ease during your visit. At FRF Vauxhall Swansea, we strive to ensure our customers have the best experience possible, and it’s fantastic to know that Neil met your expectations.

    If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    The FRF Vauxhall Swansea Team
  • Rating 5.0
    All very good no problem
    Response from FRF Vauxhall Swansea
    Dear Margaret,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at FRF Vauxhall Swansea was very good and that you had no problems. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The FRF Vauxhall Swansea Team
  • Rating 5.0
    Extremely friendly and knowledgeable, explained everything that was needed and had it all sorted within 10-15 mins
    Response from FRF Vauxhall Swansea
    Hello Joanne J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team extremely friendly and knowledgeable. It's great to know that we could assist you efficiently and have everything sorted within such a short time. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at FRF Vauxhall Swansea.

    Best regards,
    The FRF Vauxhall Swansea Team
  • Rating 5.0
    So friendly and helpful
    Response from FRF Vauxhall Swansea
    Hello Maurice,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at FRF Vauxhall Swansea.

    Best regards,
    The FRF Vauxhall Swansea Team
  • Rating 5.0
    Very helpful
    Response from FRF Vauxhall Swansea
    Hello Catherine,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service very helpful. At FRF Vauxhall Swansea, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The FRF Vauxhall Swansea Team
  • Rating 5.0
    Supposed to be in the workshop all day . Car was in at half 8 and the job was done by 12ish. Asked to look at a fault which they did not have a part for so had to return the car two days later.problem solved. 4 hour job took only a morning to do. Can't fault them
    Response from FRF Vauxhall Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback and we're so glad we were able to carry out the work ahead of schedule for you! We look forward to welcoming you back to the business again in the future. Kind regards.
  • Rating 5.0
    Dan was amazing with me
    Response from FRF Vauxhall Swansea
    Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful and friendly
    Response from FRF Vauxhall Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great support a very understanding team, and very informative and efficient.
    Response from FRF Vauxhall Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Neil Lewis from FRF swansea was so helpful. I'd recommend him everytime
    Response from FRF Vauxhall Swansea
    Hi Jacqueline,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Neil Lewis provided you with such helpful service. Your recommendation means a lot to us, and we are delighted to know that your experience at FRF Vauxhall Swansea was a positive one. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The FRF Vauxhall Swansea Team
  • Rating 5.0
    Really happy with the experience I had with Dan jones from Vauxhall
    Response from FRF Vauxhall Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very helpfull
    Response from FRF Vauxhall Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very quick, efficient and easy nick was lovely all done in 30 mins
    Response from FRF Vauxhall Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great from start to finish , car ordered and received quickly , handover was easy , Dan our salesman was awesome , informative and polite made it easy.
    Response from FRF Vauxhall Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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