Motability Scheme at FRF Mazda Swansea

4.9
Rating 4.9
(27 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Neath Road
Morriston
Swansea SA6 8HL
GB
Phone Number
Call FRF Mazda Swansea on 01792 310100
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Steve Tay
  • Rhydian Williams
  • Nathaniel Passmore
  • Scott Davies
  • Dominic Gardener
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mike Watts
  • Chloe Kups
We recommend calling and booking an appointment before visiting.
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Accessibility features at FRF Mazda Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to FRF Mazda Swansea

Our FRF fully trained Motability Scheme specialists are here to offer expert advice to help you choose the right vehicle for your needs.

At FRF Mazda Swansea we will help you with everything you need to get you motoring on the Motability Scheme:

We will assist you with everything from:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

At FRF Motors we are an independent family-run business that has maintained a commitment to service excellence for over 30 years, and we look forward to welcoming new and existing customers through our doors at our dealerships.

You can contact us at FRF Mazda Swansea on 01792310100 to make an appointment with our Motability specialists.

Reviews at FRF Mazda Swansea

  • Rating 5.0
    Very helpful
  • Rating 5.0
    Outstanding five star experience!
    Response from FRF Mazda Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The staff at Mazda are very friendly and kind they helped me so much to get the car for me and even let me test drive one and I fell in love with the car I would recommend any one is looking to buy a new car to go to Mazda
    Response from FRF Mazda Swansea
    We're delighted to hear about your positive experience with us! Providing excellent service is our top priority, and we're glad we could meet your expectations. Thank you for choosing us, and we hope to see you again soon
  • Rating 5.0
    Fantastic
    Response from FRF Mazda Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service - very knowledgeable and efficient
    Response from FRF Mazda Swansea
    Thank you so much for your high star review! It is greatly appreciated!
  • Rating 5.0
    I was dealt with courtesy and respect and my questions was answered with good knowledge and because I’m disabled my needs was taken into account I would recommend Rhydian to anybody and also Stephen was very helpful. I recommend the sales department
    Response from FRF Mazda Swansea
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good
    Response from FRF Mazda Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Ronnald. E. Thomas.,excellent customer service as always, many thanks.
    Response from FRF Mazda Swansea
    Thank you for the great review! We look forward to welcoming you back to the business soon!
  • Rating 5.0
    Great customer service from Nathaniel! Really helpful
    Response from FRF Mazda Swansea
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    We were dealt with Nathaniel at the Mazda garage in Swansea. Nathaniel made the whole process super well and knew all the answers to our questions and queries. From beginning to end Nathaniel was a source of help and was bang on time with his timings. He even organised and put on my husbands person registration plate. I don’t have a bad word to say about the service we received. The car is an absolute dream, it is so comfortable and smooth, we definitely made the right choice going with Mazda this time. Thank you to the whole team who helped made the whole process so easy.
    Response from FRF Mazda Swansea
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We hope you continue to love your new Mazda and we look forward to welcoming you back in the future!
  • Rating 5.0
    Brilliant service thank you for sorting everything out for me
    Response from FRF Mazda Swansea
    Thank you for a great review! We're so pleased we could help you out, have a great day!
  • Rating 5.0
    Great customer service from start to finish.
    Response from FRF Mazda Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good service
    Response from FRF Mazda Swansea
    Thank you for the great review and the feedback on our service, we really appreciate it! We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent
    Response from FRF Mazda Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service from Nathaniel.
    Response from FRF Mazda Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Great nathanial was great very helpful and patient with me as I was haveing a bad day with my health problems can’t wait to pick up my new car
    Response from FRF Mazda Swansea
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Nathaniel receives the recognition he deserves. Many thanks
  • Rating 5.0
    Excellent customer service the man who dealt with us was professional also enjoyed some banter and very helpful in explaining the controls inside the car, he gets a thumbs up from us and 10/10 from us. He made us feel very comfortable thank you.
    Response from FRF Mazda Swansea
    Thank you for the great review and the feedback, we really appreciate it! We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Evcellent customer service. 1st class highly recommend.
    Response from FRF Mazda Swansea
    Thank you for the great review and the feedback on our customer service! We really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service
    Response from FRF Mazda Swansea
    Thank you for the great review!
  • Rating 5.0
    Excellent
    Response from FRF Mazda Swansea
    Thanks for the great review!

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