Motability Scheme at FRF Mazda Swansea

4.9
Rating 4.9
(49 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Neath Road
Morriston
Swansea SA6 8HL
GB
Get directions
Phone Number
Call FRF Mazda Swansea on 01792 310100
01792 310100
01792 310100
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Martin Sivertsen
  • Steve Tay
  • Nathaniel Passmore
  • Scott Davies
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mike Watts
  • Beth Williams
  • Chloe Kups
  • Mark Howard
  • Ben Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at FRF Mazda Swansea

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to FRF Mazda Swansea

Our FRF fully trained Motability Scheme specialists are here to offer expert advice to help you choose the right vehicle for your needs.

At FRF Mazda Swansea we will help you with everything you need to get you motoring on the Motability Scheme:

We will assist you with everything from:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

At FRF Motors we are an independent family-run business that has maintained a commitment to service excellence for over 30 years, and we look forward to welcoming new and existing customers through our doors at our dealerships.

You can contact us at FRF Mazda Swansea on 01792310100 to make an appointment with our Motability specialists.

Visit dealer website
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Reviews at FRF Mazda Swansea

  • Rating 5.0
    Excellent service , first from a young man with red hair, he took me for a test drive, then from Martin, chap with a beard. Explained all to me and started the ball rolling. Absolutely amazing customer service.
    Response from FRF Mazda Swansea
    Hello Paula,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your excellent experience with our team at FRF Mazda Swansea. It's great to know that Michael and Martin were able to provide you with amazing customer service and assist you throughout your visit. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The FRF Mazda Swansea Team
  • Rating 5.0
    Absolutely first class service. Best dealership, we have delt with.
    The staff are amazing, the service is amazing
    I would highly recommend them
    All the staff are amazing. Nothing is to much trouble for them

    Response from FRF Mazda Swansea
    Dear Kenneth C.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a first-class experience with us at FRF Mazda Swansea. Our team takes great pride in providing exceptional service, and it's incredibly rewarding to know that you found our staff and service amazing. Your recommendation means a lot to us, and we are grateful for your support. We look forward to welcoming you back in the future.

    Best regards,
    The FRF Mazda Swansea Team
  • Rating 4.0
    Will not allow me to leave a negative response!!!!!!
    Response from FRF Mazda Swansea
    Hi there Cherie, we're sorry to see you feel like you need to leave a negative response. We're not sure why the system won't allow you to but we'll take this on board as one. If you would like to file a formal complaint we encourage you to do so here complaints@frfmotors.com so our team can investigate your issue further. We appreciate you taking the time to leave us this feedback and we hope we can re-gain your trust in the future. Take care.
  • Rating 5.0
    Absolutely amazing customer service. So friendly and helpful
    Response from FRF Mazda Swansea
    Thank you for the great review and the feedback on customer service, we really appreciate it! We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent customer service
    Response from FRF Mazda Swansea
    Hello Simon!

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent customer service experience with us at FRF Mazda Swansea. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The FRF Mazda Swansea Team
  • Rating 5.0
    Great very helpful service
    Response from FRF Mazda Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent customer service, everything explained clearly.
    Response from FRF Mazda Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great done quickly very afficante car cleaned as well can’t fault it
    Response from FRF Mazda Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great in every way
    Response from FRF Mazda Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Outstanding!!!
    Response from FRF Mazda Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    All went smoothly and staff was 10/10
    Response from FRF Mazda Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    The whole process was quicker and easier than expected and Scott was friendly, polite and helpful.
    Response from FRF Mazda Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The staff were really helpful and attentive
    Response from FRF Mazda Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great garage very friendly service would recommend to one and all
    Response from FRF Mazda Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service, friendly helpful staff.
    Response from FRF Mazda Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great garage nice to deal with sincere sales reps not always the case sadly
    Response from FRF Mazda Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very great experience very fast
    Very understanding
    And answered every question i had
    Helped with anything i needed
    Response from FRF Mazda Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Was very great and easy to deal with
    Response from FRF Mazda Swansea
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fab experience!
    Response from FRF Mazda Swansea
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very professional and knowledgable
    Response from FRF Mazda Swansea
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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