Motability Scheme at Volkswagen Van Centre Birmingham

4.8
Rating 4.8
(31 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 15:00Closed Today

Contact information

Address
St. Stephens Street
Birmingham B6 4RG
GB
Phone Number
Call Volkswagen Van Centre Birmingham on 0121 514 7965
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Darren Gibbs
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rekha Morjaria
  • Jaye-Louise Hall
We recommend calling and booking an appointment before visiting.
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Accessibility features at Volkswagen Van Centre Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Volkswagen Van Centre Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Volkswagen Van Centre Birmingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Volkswagen Van Centre Birmingham on 01215147965 to make an appointment with our Motability specialist.

Reviews at Volkswagen Van Centre Birmingham

  • Rating 5.0
    Knowledgeable staff and very friendly.
    Response from Volkswagen Van Centre Birmingham
    Thanks for trusting us with your MOT Michelle, see you again soon :)
  • Rating 5.0
    Outstanding and professional. Plus communications were excellent. Many thanks.
    Response from Volkswagen Van Centre Birmingham
    Thanks for leaving a five star review, we're glad we could make this an easy process for you :)
  • Rating 5.0
    Amazing customer service.
    Response from Volkswagen Van Centre Birmingham
    Thanks for your five star review.
  • Rating 5.0
    The service was fantastic
    Response from Volkswagen Van Centre Birmingham
    Thanks for your five star review Corey!
  • Rating 5.0
    Brilliant from pick up to return. All in 1 day. Excellent quality service thank you.
    Response from Volkswagen Van Centre Birmingham
    Thanks for your five star review Michelle :)
  • Rating 5.0
    The service was excellent the rep was very helpful and very knowledgeable really impressed 👏 👍
    Response from Volkswagen Van Centre Birmingham
    Thank you for your five star review Julie :)
  • Rating 5.0
    Very professional and friendly service.
    Response from Volkswagen Van Centre Birmingham
    Thanks for your 5 star review :)
  • Rating 5.0
    Great people very helpfull
    Response from Volkswagen Van Centre Birmingham
    Thanks for your 5 star review Christopher :)
  • Rating 3.0
    Easy to arrange on the phone would have liked a reminder by text also on return the van was parked badly and keys just handed back to a young person in the house. If I had seen how it was parked I would have asked the driver to move to a better position
    Response from Volkswagen Van Centre Birmingham
    Thanks for your review Tracy, we will take your comments on board and feedback to our Van Centre.
  • Rating 5.0
    Very good service and excellent quality
  • Rating 5.0
    Great service
  • Rating 5.0
    Car was picked up from our house and returned later same day after mot and service completed by a friendly courteous driver
  • Rating 5.0
    Great costumer service
  • Rating 5.0
    Great service and a clean very pleased with results
  • Rating 5.0
    Great staff and fantastic service
  • Rating 5.0
    The customer service was brilliant, a shout out to a lovely young lady Anisah Aftakhar who was very kind and helpful while I was waiting for my van to be MOT! 10/10
  • Rating 5.0
    Excellent communication.
  • Rating 5.0
    great customer sevice
  • Rating 5.0
    I ordered my first motability vehicle.Our sales executive was Darren Gibbs.He was great.We were allowed literally hours of free access to the vehicle by ourselves to make absolutely sure it was right for my needs,I would occasionally go to his desk to ask questions.I also had a pre-prepared list of questions aswell.With his guidance we added the right extras for my needs.I felt totally at ease the entire time.We had previously experienced very pushy and arrogant salesmen at other manufacturers. Telling us if things like "if you don't order now the prepayment will be doubled in April etc to try and force a sale. so I was extremely nervous beforehand and when we arrived... but with Darren there was non of that,just friendly advice and information when needed and I can't wait to receive my motability car.Thankyou Darren.!
  • Rating 5.0
    Excellent service.

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