Motability Scheme at Lookers Vauxhall Birmingham
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Star Park South
Heartlands Parkway
Birmingham B7 5AH
GB
Phone Number
Call Lookers Vauxhall Birmingham on 0121 325 7545
0121 325 7545
Website
Feedback
Reviews
Find or leave a review on Google
Service centre details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Service centre details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability service specialists:
- Sally Jones
- Sameena Bi
We recommend calling and booking an appointment before visiting.
Accessibility features at Lookers Vauxhall Birmingham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Click pin to expand map
Welcome to Lookers Vauxhall Birmingham
Our trained Motability specialists are here to support you throughout the duration of your lease.
Lookers Vauxhall Birmingham can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Lookers Vauxhall Birmingham on 01213257545 to make an appointment with our Motability specialist.
Reviews at Lookers Vauxhall Birmingham
- Rating 5.0Nov 6, 2025Very profesional
- Rating 5.0Oct 24, 2025Excellent customer service very professional and polite.
- Rating 1.0Oct 15, 2025No they have lost my keys and had to provide me with a curtesy car and they still have not phoned me to let me know if they have found my car keys or not.Response from Lookers Vauxhall BirminghamOct 16, 2025Dear Alex D.,
Thank you for taking the time to share your experience with us. I am truly sorry to hear about the inconvenience you have faced with your car keys and the lack of communication from our team. This is not the level of service we strive to provide, and I understand how frustrating this situation must be for you.
Please rest assured that we are looking into this matter urgently. I will ensure that someone from our team contacts you as soon as possible to update you on the status of your keys and to address any further concerns you may have.
Your feedback is invaluable to us, and we are committed to resolving this issue promptly. Thank you for your patience and understanding.
Kind regards,
Ann
Lookers Vauxhall Birmingham - Rating 5.0Sep 29, 2025Very efficient and always with a smile good customer careResponse from Lookers Vauxhall BirminghamSep 29, 2025Dear Sharon G.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service efficient and that our team was able to assist you with a smile. Providing excellent customer care is a top priority for us at Lookers Vauxhall Birmingham, and your feedback is truly appreciated.
We look forward to welcoming you back in the future and continuing to meet your mobility needs. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Lookers Vauxhall Birmingham Team - Rating 5.0Sep 24, 2025Good service as usual.Response from Lookers Vauxhall BirminghamSep 25, 2025Hello Deborah,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you received good service as usual. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Lookers Vauxhall Birmingham - Rating 5.0Sep 17, 2025Absolutely amazing no other words can describe the processResponse from Lookers Vauxhall BirminghamSep 18, 2025Hello Mohammed H.,
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Lookers Vauxhall Birmingham. Your feedback is incredibly valuable to us, and it’s fantastic to know that our efforts made a positive impact on your visit. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Vauxhall Birmingham Team - Rating 5.0Sep 11, 2025Angela was very good helped with what I needed to know xxResponse from Lookers Vauxhall BirminghamSep 12, 2025Dear Jacqueline K.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Angela was able to assist you with everything you needed to know. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Lookers Vauxhall Birmingham. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Lookers Vauxhall Birmingham - Rating 5.0Aug 27, 2025All round good service from drop off to collectionResponse from Lookers Vauxhall BirminghamAug 27, 2025Dear Samantha B.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an all-round good experience with our service from drop-off to collection. Providing excellent service is our top priority, and your feedback is greatly appreciated.
If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Vauxhall Birmingham.
Best regards,
Caitlin
Lookers Vauxhall Birmingham Team - Rating 5.0Jul 31, 2025Friendly and informativeResponse from Lookers Vauxhall BirminghamJul 31, 2025Hello Jacob A.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team friendly and informative. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Vauxhall Birmingham.
Best regards,
The Motability Scheme Team at Lookers Vauxhall Birmingham - Rating 5.0Jul 23, 2025The young lady Jess park was very polite and friendly it was pleasant to talk too herResponse from Lookers Vauxhall BirminghamJul 23, 2025Hello Christopher L.,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Jess Park made such a positive impression during your visit. It's wonderful to know that her politeness and friendliness contributed to a pleasant experience for you. We truly appreciate your feedback and your perfect rating of 5.0. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Vauxhall Birmingham in the future.
Best regards,
The Lookers Vauxhall Birmingham Team - Rating 5.0Jun 18, 2025Good service and been look after me wellResponse from Lookers Vauxhall BirminghamJun 19, 2025Hello Nasir M.,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you received good service and felt well looked after at Lookers Vauxhall Birmingham. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Vauxhall Birmingham Team - Rating 5.0May 22, 2025ExcellentResponse from Lookers Vauxhall BirminghamMay 22, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 23, 2025GoodResponse from Lookers Vauxhall BirminghamApr 23, 2025Hello Liaquat H.,
Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at Lookers Vauxhall Birmingham. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Vauxhall Birmingham Team - Rating 5.0Apr 23, 2025The man that collected car was a lovely polite person and someone from lookers contacted me to let me know what was done and to inform my car will be with me shortly the car was cleaned it was a lovely experience thank youResponse from Lookers Vauxhall BirminghamApr 23, 2025Dear Tina,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our team at Lookers Vauxhall Birmingham. It's great to know that our staff's politeness and the communication regarding your car's status met your expectations. We're also delighted that you appreciated the cleanliness of your car upon its return.
Your satisfaction is our top priority, and your kind words motivate us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your lovely review.
Best regards,
The Lookers Vauxhall Birmingham Team - Rating 5.0Mar 21, 20255Response from Lookers Vauxhall BirminghamMar 22, 2025Hello Michael T. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Feb 17, 2025Very Good,pleasant staff very helpful.Response from Lookers Vauxhall BirminghamFeb 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 27, 2025Fantastic service….
Smooth process….
Sally kept us informed all the way through….
Made us feel special….
Even had a complementary car wash…
So well well happy…
Thank you, always recommend you to friends and family….Response from Lookers Vauxhall BirminghamJan 27, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon. - Rating 5.0Jan 23, 2025Amazing staff very helpful and friendly, they also have no problem explaining something to you if you don't understand.
I would only ever use vauxhall Lookers birmingham for Services and MOTS very professional and highly trainedResponse from Lookers Vauxhall BirminghamJan 23, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Jan 15, 2025Very professionalResponse from Lookers Vauxhall BirminghamJan 16, 2025Hi Craig, we are so happy to hear you had a great experience!
- Rating 5.0Nov 11, 2024Really great all staff are brilliant job well done .Response from Lookers Vauxhall BirminghamNov 11, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service team at Lookers Vauxhall Birmingham. Our staff takes great pride in being professional and polite, and your feedback is a testament to their hard work and dedication.
We truly appreciate your support and are delighted to have met your expectations. If there is anything else we can assist you with, please do not hesitate to reach out.
Warm regards,
The Lookers Vauxhall Birmingham Team