Motability Scheme at Lookers Vauxhall Birmingham

4.8
Rating 4.8
(66 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Star Park South
Heartlands Parkway
Birmingham B7 5AH
GB
Phone Number
Call Lookers Vauxhall Birmingham on 0121 325 7545
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sandra Humphreys
  • Reece Turbill
  • Jack Duffy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Richard Wong
  • Matthew Blackett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Vauxhall Birmingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Vauxhall Birmingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Vauxhall Birmingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Vauxhall Birmingham on 01213257545 to make an appointment with our Motability specialist.

Reviews at Lookers Vauxhall Birmingham

  • Rating 5.0
    Brilliant
    Response from Lookers Vauxhall Birmingham
    Good Moring Julie .. Thank you for taking the time to leave us a review and rating Vauxhall Birmingham 5 star about your visit. W look forward to see you soon. Kind regards
  • Rating 5.0
    Despite numerous issues, Sandra went above and beyond and I couldn't recommend her enough! In love with my new car.
    Response from Lookers Vauxhall Birmingham
    Good Afternoon Tyler, Thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with us at Vauxhall Birmingham, Please you are enjoying your new car. We hope to see you again soon! Kind regards
  • Rating 5.0
    Excellent services. Ten out of ten. Thank you
    Response from Lookers Vauxhall Birmingham
    Good Afternoon Vita Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from us at Vauxhall Star city when your vehicle came in for a service. We hope to see you again. Kind Regards
  • Rating 5.0
    Great customer service and short waiting times.
    Response from Lookers Vauxhall Birmingham
    Good Afternoon Monica, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you during you visit for you MOT at Vauxhall Star city. We hope to see you again. Kind Regards
  • Rating 5.0
    Sandra looked after me very well
    Response from Lookers Vauxhall Birmingham
    Good Morning Imzana , Thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Vauxhall , we hope to see you again soon! Kind regards,
  • Rating 5.0
    Great
    Response from Lookers Vauxhall Birmingham
    Good morning Megan, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received Many thanks Kind regards
  • Rating 5.0
    Great customer service and very helpful and friendly and very polite
    Response from Lookers Vauxhall Birmingham
    Good morning Peter, Thank you for taking the time to send a review and rating our Vauxhall Birmingham 5 stars . We look forward to see you soon. Kind regards
  • Rating 5.0
    It was so quick and easy and I understood everything and was a happy man when I walked out of there 5******++++++++
    Response from Lookers Vauxhall Birmingham
    Good morning John, Thank you for taking the time to leave us this wonderful review, it is great to hear that your great experience with our Vauxhall Birmingham branch , we hope to see you again soon! Kind regards.
  • Rating 5.0
    It was great SANDRA HUMPHREYS WAS GREAT SHOWED ME EVERYTHING ABOUT THE NEW CAR SO HAPPY r surjitsing lehil 07491692595 the car was shown by Sandra Humphreys professionally excellent service
    Response from Lookers Vauxhall Birmingham
    Good Afternoon Surjit, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your Handover experience with Sandra at Vauxhall Star City, I will be sure to pass this lovely feedback over to Sandra. We hope to see you again soon! Kind regards,
  • Rating 5.0
    Great customer service
    Response from Lookers Vauxhall Birmingham
    Good Afternoon Carl, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your Handover experience with us at Lookers Star city. we hope to see you again soon! Kind regards,
  • Rating 5.0
    Very relaxed and comfortable during visit
    Sandra was great
    Response from Lookers Vauxhall Birmingham
    Good Morning Vera. Thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Sandra, we hope to see you again soon! Kind regards,
  • Rating 5.0
    Very helpfil and pleasent
    Response from Lookers Vauxhall Birmingham
    Good Morning Lorraine Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received at Vauxhall Birmingham. Hope to see you again soon.
    Kind Regards
  • Rating 5.0
    Excellent from start to finish
    Response from Lookers Vauxhall Birmingham
    Hi Gaynor, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at Vauxhall Birmingham We look forward to dealing with you again in the future. Many thanks
  • Rating 5.0
    Great thank you , one issue is still not resolved though.
    Response from Lookers Vauxhall Birmingham
    Hello Peter, Thank you for taking the time to leave us a review about your visit. I am sorry to hear that there is still one issue that has not been resolved, if you would like to contact us we will be more than happy to book your vehicle in for one of our team to have a look at it.
    Kind regards
  • Rating 5.0
    Nice Women Sandra Humphreys very Proffesional Ordering Car Went Smoothly
    Response from Lookers Vauxhall Birmingham
    Good Morning Mohammed, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at Vauxhall Star City to enable them to share your experience Sandra. We look forward to dealing with you again in the future and happy motoring! Many thanks
  • Rating 5.0
    Absolutely fantastic service Sandra couldn’t be more helpful and so easy to talk with
    Response from Lookers Vauxhall Birmingham
    Hi Michelle, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Sandra receives recognition for his fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Excellent service as usual do not expect any issues thank you.
    Response from Lookers Vauxhall Birmingham
    Good Morning Jean, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience at our Vauxhall Star City Dealership. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership.
    Kind Regards
  • Rating 5.0
    Sandra was very helpful from start to finish a few problems happened that was out of her control but she was very apologetic, all sorted in the end thanks to Sandra
    Response from Lookers Vauxhall Birmingham
    Hi, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Sandra receives recognition for her fantastic customer service. I am very glad to hear that you were pleased with the level of service that you received.
  • Rating 5.0
    Very friendly made you feel welcome all done quickly
    Response from Lookers Vauxhall Birmingham
    Hi Stephen, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received at our Vauxhall Star City dealership.
  • Rating 5.0
    Great service always very accommodating
    Response from Lookers Vauxhall Birmingham
    Hi Clayton, thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you were happy with the level of service you received from our Lookers Vauxhall Birmingham branch. Kind
Displaying reviews 1 - 3 out of the 20 most recent
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