Motability Scheme at Halesowen Motor House Omoda

Motability Scheme at Halesowen Motor House Omoda

4.9
Rating 4.9
(54 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Dudley Road
Halesowen B63 3NH
GB
Phone Number
Call Halesowen Motor House Omoda on 0121 503 0001
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Metcalfe
  • David Barker
  • Laura Fellows
  • Kelvin Baddams
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Nigel Edwards
  • Sue Brownhill
  • Lee Sutton
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Halesowen Motor House Omoda

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Halesowen Motor House Omoda

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Halesowen Motor House Omoda can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Halesowen Motor House Omoda on 01215030001 to make an appointment with our Motability Scheme specialist.

Reviews at Halesowen Motor House Omoda

  • Rating 5.0
    We been helped by Mr.Paul . He was extremely helpful , and happy to respond to every question that we had . Very good service !! Thank you again
    Response from Halesowen Motor House Omoda
    Dear Stefania,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Paul was able to assist you effectively and that you were pleased with the service provided. If you have any more questions or need further assistance, please don't hesitate to give us a call. We look forward to seeing you again in the future.
  • Rating 5.0
    Very helpful, great service A******
    Response from Halesowen Motor House Omoda
    Hello Darren,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you found our service very helpful and that you had a great experience with us at Halesowen Motor House Omoda. Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Halesowen Motor House Omoda Team
  • Rating 4.0
    I booked a test drive in however when I arrived they didn’t seem to know anything about it as the agent who booked me in was on leave. Despite this, it wasn’t an issue and the man who welcomed me took great care of me and went through all the available options and gave some insight into the differences in available options and still arranged to take me out for a test drive. The agent was really good at explaining all the different features really well without it feeling like a hard sell. Would highly recommend as they are very helpful and polite and full of knowledge.
    Response from Halesowen Motor House Omoda
    Good morning Veronica,

    Thank you so much for your wonderful 5* review! We’re sorry for the initial mix up with your booking, but we’re delighted to hear that our team was able to step in and provide you with a great experience. It’s fantastic to know that you found the test drive informative and that our team member took the time to explain everything clearly and without any pressure. We truly appreciate your recommendation and look forward to welcoming you again soon!
  • Rating 5.0
    Very good 👍
    Response from Halesowen Motor House Omoda
    Thank you for choosing us for your Motability car Loran! We look forward to seeing you again soon.
  • Rating 5.0
    Very efficient
    Response from Halesowen Motor House Omoda
    Hello Julie B.,

    Thank you so much for taking the time to leave us a 5 star rating! It's great to hear that you found our service very efficient. At Halesowen Motor House, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. We look forward to seeing you again. Take care!
  • Rating 4.0
    Very good experience. Very friendly and helpful people.
    Response from Halesowen Motor House Omoda
    Hello Omer,

    Thank you for taking the time to share your experience with us. We're delighted to hear that you found our team friendly and helpful. Your feedback is invaluable to us as we strive to provide the best possible service to all our customers. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back in the future.
  • Rating 5.0
    Was really welcoming, my son had autism and was running round but we was made to feel welcome. Was very helpful with choosing the right car for our family and we’re glad we chose Halesowen Motor House 5* would definitely recommend 🥳
    Response from Halesowen Motor House Omoda
    Hello Joshua, thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you and your family felt welcome at Halesowen Motor House. Our team strives to create a comfortable and supportive environment for all our customers, and it's great to know that we were able to assist you in finding the perfect car for your family. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.
  • Rating 5.0
    Laura is amazing and so informative and caring thank you for a great experience
    Response from Halesowen Motor House Omoda
    Hi Jay,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at Halesowen Motor House Omoda. Laura will be delighted to know that her efforts to provide informative and caring service made a positive impact on you. We look forward to seeing you again!
  • Rating 5.0
    Excellent customer service and very helpful when called to ask about car. Kelvin was brilliant
    Response from Halesowen Motor House Omoda
    Hello Gareth,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service team. Kelvin will be delighted to know that he was able to assist you effectively. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Halesowen Motor House Omoda Team
  • Rating 5.0
    Fantastic service such a friends place
    Response from Halesowen Motor House Omoda
    Hello Riley H.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us and that you felt at home. Providing friendly and exceptional service is our top priority, and your feedback truly means a lot to our team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Halesowen Motor House Omoda!

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Great service. Polite friendly staff. Laura made our journey very easy. Highly recommend
    Response from Halesowen Motor House Omoda
    Dear Kamran,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff polite and friendly. Laura will be delighted to know that she made your journey easy and enjoyable.

    Take care!
  • Rating 5.0
    Custermer service exerlent
    Response from Halesowen Motor House Omoda
    Hello Stephen D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our customer service to be excellent. At Halesowen Motor House Omoda, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to contact us. We look forward to seeing you again!
  • Rating 4.0
    Very good
    Response from Halesowen Motor House Omoda
    Thank you for your kind words Lorraine- we're glad to have been of service!
  • Rating 5.0
    Paul was excellent
    Response from Halesowen Motor House Omoda
    Dear Emma,

    Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent experience with Paul. Your satisfaction is our top priority, and it's wonderful to know that Paul provided you with the level of service you deserve. We look forward to seeing you again in the future - until then all the best and take care.
  • Rating 5.0
    Paul's customer service was brilliant,very pleased Malcolm S
    Response from Halesowen Motor House Omoda
    Hello Malcolm S.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Paul provided you with brilliant customer service and that you are very pleased with your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Halesowen Motor House Omoda.

    Best regards,

    [Your Name]
    Halesowen Motor House Omoda Team
  • Rating 5.0
    Really good friendly team. I think it was Laura who I dealt with super helpful showing me everything in the car. 😃
    Response from Halesowen Motor House Omoda
    Good afternoon Honey, thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with Laura; we are sure she will be delighted to know that she was able to assist you effectively and make your visit enjoyable.
  • Rating 5.0
    Very helpful
    Response from Halesowen Motor House Omoda
    Good morning Angela, thanks so much for your feedback! We’re happy to hear you found our team helpful and appreciate you taking the time to share your experience.
  • Rating 5.0
    Excellent service
    Response from Halesowen Motor House Omoda
    Hello Darren, thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our service and look forward to serving you again.
  • Rating 5.0
    Really really helpful n nice people
    Response from Halesowen Motor House Omoda
    Thank you for your kind words Honey - we're glad to have been of service!
  • Rating 5.0
    Well looked after, everything was answered, wonderful service.
    Response from Halesowen Motor House Omoda
    Good morning Colin. Thank you for your kind words - we're glad to have been of service!

Similar Motability Scheme dealers