Motability Scheme at Halesowen Motor House Omoda

Motability Scheme at Halesowen Motor House Omoda

4.9
Rating 4.9
(79 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Dudley Road
Halesowen B63 3NH
GB
Phone Number
Call Halesowen Motor House Omoda on 0121 503 0001
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Metcalfe
  • David Barker
  • Laura Fellows
  • Kelvin Baddams
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Nigel Edwards
  • Sue Brownhill
  • Lee Sutton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Halesowen Motor House Omoda

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Halesowen Motor House Omoda

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Halesowen Motor House Omoda can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Halesowen Motor House Omoda on 01215030001 to make an appointment with our Motability Scheme specialist.

Reviews at Halesowen Motor House Omoda

  • Rating 5.0
    Really good customer service, helped with everything needed
  • Rating 5.0
    Really helpful excellent service would definitely recommend David very knowledgeable
    Response from Halesowen Motor House Omoda
    Hello Shane,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience with David and that he was able to assist you with his knowledge and provide the helpful service you deserve. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to reach out.
  • Rating 4.0
    Brilliant information
    Response from Halesowen Motor House Omoda
    Dear Margaret,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found the information we provided to be brilliant. Your feedback is incredibly valuable to us as we strive to offer the best possible service to our customers.

    If there's anything more we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Halesowen Motor House Omoda Team
  • Rating 5.0
    She was very nice, went through everything and made sure I understood it. Would definitely recommend her
    Response from Halesowen Motor House Omoda
    Hello Hayley M.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience and that everything was explained clearly. Your recommendation means a lot to us, and we're delighted to have been able to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Halesowen Motor House Omoda Team
  • Rating 5.0
    Paul was very friendly and funny , great service and he helped us choose a car with ease, thank you.
    Response from Halesowen Motor House Omoda
    Hello Carlie,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Paul was able to assist you with great service and a friendly approach. It's fantastic to know that he made the process of choosing a car easy and enjoyable for you. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
  • Rating 5.0
    Great customer service
    Response from Halesowen Motor House Omoda
    Good morning Marie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
  • Rating 5.0
    Very helpful polite very happy with everything thank u so much
    Response from Halesowen Motor House Omoda
    Thank you for your kind words Isabelle - we're glad to have been of service! We look forward to seeing you again in the future; enjoy your new car and take care!
  • Rating 5.0
    Really friendly approach and very knowledgeable.
    Response from Halesowen Motor House Omoda
    Good morning David,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team friendly and knowledgeable. Providing excellent service is our top priority, and it's wonderful to know that this was delivered to you whilst you were here. If you have any further questions or need assistance in the future, please don't hesitate to contact - we are always here to help We look forward to seeing you again.
  • Rating 5.0
    Dave was amazing from start to finish such an easy & fast process highly recommend 👌
    Response from Halesowen Motor House Omoda
    Good afternoon Michelle,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Dave and that the process was easy and fast for you. If you have any further questions or need assistance in the future, please let us know; we're here to help. We look forward to seeing you again soon. All the best and take care!
  • Rating 5.0
    Great customer service! Easier than I thought it would be !
    Response from Halesowen Motor House Omoda
    Hello Ben,

    Thank you so much for taking the time to leave us this 5 star review! We are thrilled to hear that you found our customer service to be great and that your experience was easier than expected. Our team is dedicated to providing the best service possible, and your feedback truly means a lot to us.
    If you have any further questions or need assistance in the future give us a call - we are always here to help! We look forward to seeing you again!
  • Rating 5.0
    Very good thank you
    Response from Halesowen Motor House Omoda
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    It was great all done and tested drive completed within half hour. I was nervous to drive in the snow though.
    Response from Halesowen Motor House Omoda
    Hello Jennifer,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience and that everything was completed efficiently. We understand that driving in the snow can be nerve wracking, and we're glad you felt comfortable enough to take the test drive. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again.
  • Rating 5.0
    Paul Metcalfe dealt with us on a couple of occasions and processed my next car order, took me for a test drive and explained everything thoroughly.
    Really nice, friendly service. Couldn’t be better!
    Response from Halesowen Motor House Omoda
    Hello Claire,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Paul provided you with such a positive experience during your visits and that he was able to assist you thoroughly with your car order and test drive. Our team strives to offer friendly and comprehensive service, and it's great to know we met your expectations.

    We are here to help should you have any more questions or need assistance! We look forward to seeing you again. All the best and take care!
  • Rating 5.0
    We dealt with Paul, genuinely lovely guy, very knowledgeable, really helpful and the order was placed quickly and all questions answered- highly recommend!
    Response from Halesowen Motor House Omoda
    Good morning Matthew,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Paul. It's great to know that he was able to assist you effectively and answer all your questions. Your recommendation means a lot to us, and we are delighted that you found the process smooth and efficient. If you have any further questions or need assistance in the future, Paul and the team are here to help. We look forward to seeing you again! Take care.
  • Rating 5.0
    A great dealer very knowledgeable easy from start to finish
    Response from Halesowen Motor House Omoda
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team knowledgeable and that your experience with us was smooth from start to finish. Happy New year and take care!
  • Rating 5.0
    Great customer service very helpful
    Response from Halesowen Motor House Omoda
    Hello Suzanne,

    Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear that you found our customer service to be very helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, we are always here to help. We look forward to seeing you again. All the best and have a wonderful Christmas time and New Year.
  • Rating 5.0
    Great customer service
    Response from Halesowen Motor House Omoda
    Hi Trudy, we are delighted your experience with us was a 5-star one.
  • Rating 5.0
    Excellent customer service from kelvin.
    Response from Halesowen Motor House Omoda
    Hi Dawn, thank you for leaving such a kind review regarding Kelvin. Until we see you again, take care.
  • Rating 5.0
    They were amazing I believe the lady is called Laura .. she explained all about the mobility scheme .. she showed me round a car I liked and took me for a test drive , she explained basics I went ahead and she arranged the vehicle to be collected on 4th December .. less than a week wait .. on collecting the vehicle Laura sat in the vehicle with me and showed me a lot of the features .. explained how the basics worked .. and told me I can go back any time I wish and she will help me with anything I don’t understand .. totally an amazing experience with fantastic friendly staff all of them spoke to me on both occasions I went to the dealership .. very impressed
    Response from Halesowen Motor House Omoda
    Good morning Angela,

    Thank you so much for taking the time to share your wonderful experience with Laura We are thrilled to hear that Laura and our team provided you with such a positive and informative experience. It's great to know that you felt supported and well informed throughout the process, from learning about the Motability Scheme to collecting your vehicle.

    We are delighted that you found our staff friendly and helpful, and we are always here to assist you with any questions or further assistance you may need. We look forward to welcoming you back anytime. Enjoy your new car and take care.
  • Rating 5.0
    Staff was nice and friendly
    Response from Halesowen Motor House Omoda
    Hi Bianca, thank you for taking the time to leave us this 5-star review. Take care.

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